This is the North Lamar location---Yelp did not offer that option--
I decided to donate blood today and had the worst experience ever. If you have not given blood in a while there is a mountain of paperwork that has to be filled out for the safety and security of the org and patients receiving that blood. Plan in spending at least 30-45 minutes. When I finally got to see my intake specialist, things became very dicey. At first things were going well, but then there was a question around a trip I had taken this summer to Mexico. I did not know the exact dates and when I went to SWT airlines site it was less than helpful. There was some frustration on part in that regard, and the fact that reception in the building is very spotty. I eventually go the date and provided it to the intake person. She then indicated that she needed to take my blood from my finger, and I asked that she take it from the side of my finger rather than the tip. She seemed irritated at my request and snorted. Eventually though, she took my blood and took a iron measurement. I asked what she was testing and she was hesitant to tell me. I asked why, she snorted again and then told me it was for Iron. I then asked if my test was normal. She gave me a # and failed to provide an explanation until after insisted she tell me(I was worried at this point, and she was stressing me). At that point she left the room and returned with a supervisor who informed me that her employee felt that I was being to aggressive and she was there to oversee the rest of the intake. I was happy with that and agreed, as i had done nothing wrong. I explained that I had nothing immoral, unethical, illegal, or out of line. I explained that I was simply asking for test results and that Jana (employee) seemed less than helpful proving the results. The supervisor then suggested we move past it and get the intake done. I agreed, and we did complete the intake. I was then taken to another area and prepared to give blood. At that point, a manager(Kristen Sluder) came to see me as they were prepping me. She indicated that she had heard that I had some concerns. I explained that I felt uncomfortable w. the way that I had been treated and that perhaps the intake specialist seek training or have a supervisor around when she performs her job to keep this from happening again. Kristen explained that she saw both sides and gave me an indication that she did not agree and blindly supported the intake employee regardless of what she did. I explained that I am a Disabled Vet and carry my behavior to the same standard as a Veteran should and would. I also asked if she wanted people to want to give blood, and she acted as if she really did not care. I explained that I would never come back to this location due to the way I have been treated and she simply smiled. Folks--- Does We are blood not want people to donate and help others? Based on my experience it certainly did not feel that way. This makes me sad, as I have used this facility before and had such wonderful experiences. The question here is: How many people have to suffer through an experience like this before We are blood wakes up and realizes they re running people off. I do have to compliment the supervisor, the nursing staff, and the nurse in training who did my whole blood donation. They were nice, pleasant, and made me feel at ease. I know is a lot, but I hope it helps other people. read more