Looks like I'm the first to review! I signed up with Beacon Biologics for white blood cell…read moredonation, to help with cancer research. When I got there, I was taken back immediately. Me, the woman in charge, & her coworker were the only ones in the building. Verrrry quiet & all attention was directed to me. Paperwork took most of the time and it was explained very thoroughly before signing. Seeing as this was just my initial appointment, they only did a blood collection of 6-7 vials to test for diseases before I am permitted to donate white blood cells once cleared. The blood collection was taken in a very cushy chair where you're almost laying down. Afterwards, they gave me water and a snack and made sure I was ok. In the end, I was given $25 for the initial appointment. When you do an actual white blood cell donation (which I was told can take up to 3-4 hours!) the payout is a lot more. They also told me they have things like iPads with Netflix, magazines, etc to help keep you occupied during that time. They also gave me a free shirt! They told me that they had been up and running for 2 years but just started accepting clients within the last year. Anywho, the employee whom worked with me was super down to earth and great to talk to & answered all my questions. I'm currently waiting to hear back regarding white blood cell studies now so that I can start donating :) seems like a wonderful facility doing great work!

From the owner: Beacon Biologics partners with people like you to enable research that saves lives. Your white cell…read moredonation makes groundbreaking research and discovery of new treatments possible around the world. You have the chance to give hope to patients waiting for a cure by donating white cells for research. Today, it's your chance to be the Beacon.

First time donating plasma , I started on the $800 bonus and also got a $100 bonus for referring my…read morefriend after the second donation they did. I'm now on my 16th donation. Right now the pay is still helpful for someone trying to make extra money. I go twice a week , first time is $40 second is $90 so $130 a week basically. The lines can get long depending on what time you go it can take up to two 1/2 hours so keep that in mind. I bruise easily and have gotten my vein busted twice but only by a different person. Highly recommend Jerry , I request him every time to insert the needle because I've never had any issues when he does it.

They need nurses that are better trained. I was asked questions during the screening process, with…read morethe blood pressure band on my arm... so i didn't pass the test due to the simulation.

Today, I took my mother to donate blood. She speaks Arabic and only has very basic English skills…read more I tried to help translate for her, but I was told that she had to answer all the questions herself or she would not be allowed to donate. I asked if they had a translator available, even over the phone, and they said no. I then asked if we could use Google Translate to help communicate, and again I was told no. So does that mean my mother must speak English in order to donate blood? It was very disappointing to see someone willing to help others by donating blood turned away because of a language barrier. I hope this policy can be improved so non-English speakers have a fair opportunity to donate as well.

Dealing with the general public isn't easy. They do a great job getting you in and out…read more I have been donating a long time and have scar tissue built up on my veins. They are still able to get the needle in no problem. They almost always have a free gift for donations. This month was a free shirt last month was a free Torchy's Taco. The facility is clean and everyone is friendly. Good place to help others..

All of the staff are very friendly and professional. The center is clean, and they all work as a…read moreteam to keep things moving smoothly and get donors through as quickly as possible.

Always wonderful people Sheila is the best she is quick and a superstar. Chris is always smiling…read moreand Enoc is very special. Dani is how all customer healthcare people should be. She's a Gem!

They don't seem to be connected to the CSL app since when i arrived the first time I was told they…read moreonly take walk-ins and not appointments. Things run a bit slow but the staff up front and the phlebotomist in back are very nice. The medical screening nurse was great too. I appreciate she took a short lunch to return for me on my first visit. I barely felt the finger prick or when the needle went into my arm. I do wish they had squeezy stress balls to squeeze to make the blood come out a little faster. I'll need to bring something next time. I'll give another star on my next visit if things go faster

Everyone at the CSL on Parmer in Austin TX, are very polite and professional. I might not remember…read moreeveryone's names but here are a few that I do remember. Hopefully I get them correct. Yay Yay, Scottie, Brandon, Derek, Shana, Vivian, Joseph, Mike the security guard and there are 3 more ladies that do the sticking and some front end staff members that I don't remember their names, but even after a long day of work they are always friendly and nice.

I will say depending on who your caregiver is makes a difference in the ER here…read more I did not care for the professionalism of my sonographer (ultrasound tech). Rude comments like "wait til I leave them room because I don't want to see all of that". However, P.A. Sandy has the most incredible bedside manner. Very knowledgeable, thorough and compassionate. The ER is always crowded but they really do try their best to make sure you're somewhat comfortable, offering warm blankets and checking in on you and even popping in to give feedback on wait times and labs.

This emergency room team understands and operates with a sense of urgency. I like the set up with…read moreadjoining rooms to do an EKG and draw labs without having to see an MD first. The doctors and nurses in the ER were great. Very efficient and professional.

Wow! Once RWG received a phone call from Walgreens they called me like a swat team to be sure I…read moregot my meds filled! Let me complete my story... The main Dr (Sherry Neyman) moved to a new business, mostly non-insured procedures & treatments. I've just run out of my 90 day refill... Walgreens keeps sending text that they are faxing Dr for refill... I happened to be in same building this morning and the RWG lobby Neyman occupied is was empty other than a 5 gallon paint bucket... left a notice taped to the door no patient care starting 11/17/25, see pic.

And it continues. Have still NEVER seen a doctor only a PA…read more PA calls in wrong meds. PA states doctor group does not want to RX oral testosterone. Only cream. (Not true) PA states same group only wants progesterone oral vs combination patch (not true as I spoke to nurse). KNOW your medicine - progesterone oral CAN affect you causing tiredness. POrtal doctor and am told they don't like RXing HRT therapy to people over 65! Clearly, not concerned about bones etc. Smh

In and out very quick and all the staff was so kind! Will definitely come back and recommend to…read moreothers :)

I decided on this location because of it's ease of parking and closeness to my house. I made the…read moremistake of going to the Saint Davids location a couple miles from here and driving endlessly in circles looking for a parking spot till I couldn't take it anymore. I showed up here without an appointment and I was in and out of here in less than eight minutes. This is my go to testing spot from now on.