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    Crystal Water Pools

    4.0 (4 reviews)

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    1 year ago

    Crystal Water pools did an amazing job! My backyard looks like an oasis. This company was reliable and professional!

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    4 years ago

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    3 years ago

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    4 years ago

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    Firewater Pools and Backyards

    Firewater Pools and Backyards

    (2 reviews)

    Greg and Chad are a great team and we loved working with them. We had an idea of what we wanted and…read morewithin a few days after telling them our vision Greg had us multiple designs to look at. He also was very calm and collected, knowledgeable, and professional. After choosing a design, we were walked through what features we could add, lighted bubblers (I think that's what they're called) get them! Turn around time was almost exactly what they had predicted (however they are at the mercy of the weather so we may have gotten lucky). We were able to enjoy our pool all summer, I Did I say they were professional? They are! I'm very into timelines and communicated expectations, they didn't bat an eye at my continuous questions. Now my husband on the other hand can be a handful sometimes, they were great taking his calls and fielding his requests. If I had one bit of constructive criticism, it would be in regards to timelines and expectations. I know I need reassurance and a lot of information, so a written timeline with an FAQ page handed over at signing would have helped me in the process. This being our first pool, I don't know what I don't know, so I had a lot of questions throughout the process. I hate bugging people, so my husband always had to ask the questions and I feel this might have saved us both time in that back and forth. 20/10 in all areas, hire them!

    Firewater Pools was by far the best experience we could've had for pool building. We interviewed…read moreseveral pool companies, and Firewater was always responsive with our questions and more than fair with our negotiations. More than that, they followed up with everything throughout the entire build process. When they said they would be here they were here. The workmanship was amazing. They listen to our wants and our needs and built the pool of our dreams.

    RiverMist Pools And Spas

    RiverMist Pools And Spas

    (3 reviews)

    Be careful.. My experience with Rivermist has been really negative. They didn't build level or to…read morethe right depth. And now my brand new pool has cracks in it. I've been told the cracks are only superficial and not to worry about it but I had my last pool for 10 years and it never had a crack. In my opinion, Rivermist didn't keep their schedule or their word. Personally, I could never recommend them.

    Be careful. River Mist built us a pool that was neither level nor proper depth, and missing an…read moreumbrella anchor. Then they demanded their final payment. Then they called us liars. now they are threatening to put a lien our home. I can document every assertion made in this post. We contracted with River Mist Pools because even though they were higher, they were very nice folks with a stellar reputation. We could live with the fact that they took literally twice as long to build our pool than the timeline they presented to us because we know that this is construction during the summertime in Texas and things happen. However, at the end of the process, our beautiful pool was about tree inches too shallow (it's supposed to be 5 feet deep) and it was quite unlevel. I want to make clear that the very first time River Mist filled the pool, both my family and the River Mist guys recognized that the pool was not level. They immediately agreed to repair the pool and we all decided to do the repair the following spring to give the pool more time to settle. The repair was supposed to take two weeks but instead took five. They finished and re-filled the pool in May (again no issue there...I understand). But then River Mist began demanding their money. I offered to pay River Mist 5K of the remaining 10k but I wanted to hold the other 5k until I consulted with an attorney about my position in this matter (which I'm in the process of now). My feeling is that since I didn't get exactly what I contracted for why should I have to pay full price. . I've already paid 108K. Am I entitled to a discount on the remaining 10k? This is where the issue stands now. If I could go back in time, I would choose a different pool builder. Nice folks but...

    Crystal Water Pools - poolservice - Updated May 2026

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