I was in town preparing to move and booked a 9:00 AM appointment online, since that time was available on the salon's website. When I arrived, I found out the salon doesn't actually open until 9:30 AM. I don't understand why 9:00 AM is bookable if the salon isn't open. One technician was there to remove my Gel-X, but she was not the person who did my new set. After the removal, I was left waiting. The technician who was assigned to do my nails didn't start until around 9:40 AM. What I requested was very simple: Gel-X with a sheer nude color and white chrome on top. Unfortunately, the execution was extremely poor. The shape is crooked, the color and top coat do not fully cover the nails, there is no apex, and the product flooded my cuticles and sidewalls. I tried to find even one nail that looked good, and there honestly wasn't a single one. All ten nails looked bad--I'm not exaggerating. The service also took far too long for the quality I received. On top of that, there is a 10% student discount advertised, which was not applied, even though I clearly stated that I am a student. No explanation was given. To make things worse, these were supposed to be my commencement nails. I trusted this salon for an important milestone, and instead I'm stuck with nails that look awful with no time to fix them before graduation. It's incredibly frustrating and upsetting to have something this visible ruined for such a special occasion. Overall, this was a very disappointing experience. Between the misleading booking system, the long wait, and the poor-quality work, I would not return--even if the service were free. read more

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Came here to get my nails done with my friend that I haven't seen in a while. We wanted to chat and catch up and getting nails done is a great setting for doing so. We got there right when they opened on a Saturday morning. There was one woman getting her nails done and all the other staff were free. They insisted on sitting us on completely opposite sides of the salon. We asked to be next to each other and they rolled their eyes, sighed loudly and got frustrated. They explained that each worker had their own station so they could not put us together. We understood what they were telling us but did not appreciate the frustration they gave us. We said we would just go somewhere else. And we were completely polite. They tried to get us to stay but ultimately we were no longer comfortable due to their attitudes towards us. We went to another salon in the next plaza over and got excellent treatment and had a very good experience. I gave this place two stars because the salon looked nice and their prices were reasonable and other people seem to have had good experience (which is why we came here in the first place). That just wasn't our experience. read more

Crystal Nails & Spa - Nail Salons Near Me - Orlando, Florida

Yvonne gave me the most thorough and relaxed pedicure today. I was a walk-in and had the lemongrass pedicure with gel/UV polish. This is my second time here and both pedicures have been great. read more

Able to take walk in appointment. Took care and great detail in my pedicure. They made sure I loved it. Great customer service for the most part. read more

I had Sury and she was amazing! She was very delicate and percise with her work. Best nail tech and nails i've had in my 7 years of getting them done. I'm so impressed! read more

I got a gel pedicure and acrylic French tip. My experience here was relaxing. Kim did my nails, she was the absolute best. Such a sweet lady & she does a phenomenal job! She wants to make sure you like your nails & is constantly checking in with you to make sure you're satisfied. I will definitely be back! read more

So much regret for spending even a dollar here ! I walked in only intending to get a regular acrylic set and then was heavily persuaded to get a pedicure by Vi. Although not an issue at first, I was expecting at least average service pedicure, but what I got was far below average. I could tell she was trying to do my toes as quickly as humanly possible and as she started doing my toes, she could not stop laughing at the fact that I couldn't pick between two shades of pink. It was also really funny to her that I wanted to save money and not get gel polish. This laughing and talking in a different language lasted my entire pedicure duration. I cannot explain how humiliating it was to just be laughed at the entire time and know they were making fun of me While they were laughing. The kept looking at me to see if I had caught on. She finished and I went to a separate table so her coworker could finish with my acrylics. She came 10 minutes later to finish my topcoat on my toes, which she did by squatting all the way down to the floor, rapidly swiping each nail with a little bit of topcoat, and when I told her that she hadn't even covered half of any of my nails, she sarcastically took a glob of topcoat, and put big topcoat globs on each of my toenails () To top it off, the guy who was doing my acrylics, didn't even remove my old nail polish despite me, asking him to and him telling me that he would. When he finished painting my acrylics, there were quite a few polish mess ups, which he assured me he'd fix, but never did. It was just a horrible experience, being made fun of, and being made to look like I was broke for not wanting gel nails. To get three dollars off my bill, I left a review on Facebook which I then had to show Vi. I guess she couldn't understand what my review said because she actually took my phone OUT OF MY HAND and took it all the way to the other side of the room, which was extremely disrespectful in my opinion, and unprofessional to show it to another coworker, and interpret what it meant. I left really sad with so much regret that I even came here in the first place. And I didn't even tell you guys about the first time I came here... 0/10 read more

Crystal Nails & Spa - Acrylic Nails - Nail Salons Near Me - Orlando, Florida

I am so happy to have found this salon after so many failed attempts in Orlando. Emily did my nails literally perfect. I am going on week three , no lift and all of them still intact. The quality is good. The price was really good and affordable compared to other salons. I took my son and they even gave him a juice. They were attentive and worked together to do the service as quick and good as possible. I will continue to visit Emily read more

Crystal Nails & Spa - Nail Salons Near Me - Orlando, Florida

I've been looking for a salon I actually like for years. I use to get dip but many place don't do nail art on dip. While searching for a place I saw a picture of the reference picture on a phone and how they recreated it and gave them a call to see if they can do designs with dip. They said yes and told me to send a picture to their Instagram. I loved what they did. All the techs that have done my nails were easy to talk to about my nail goals and concerns. read more

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I don't usually leave reviews but this is the absolute worse place I have ever gone too for nail service. To start, I was a new client and upon entry in the morning the lady asked if I had an appointment and I said no, she appeared to have an attitude for not having an appointment, mind you there was only one person receiving a service. my experience here over the course of maybe 3-4 visits was less than pleasant. My nails wouldn't even last 2 weeks with them and the pricing was never consistent. i tried to give this place a chance but from poor work, to the terrible customer service I have found a new nail salon that is absolutely amazing, they do quality work, my nails last 4 weeks and their customer service is outstanding. needless to say I wouldn't recommend this place to ANYBODY. if you are unhappy with your job, find another profession. For the amount of money I was spending, you would think they would be a bit nicer. There isn't a discount they could ever offer for me to return. read more

Normally don't leave reviews but this place exceeded my expectations. Reasonable pricing and great work :) read more

Crystal Nails & Spa - Nails done by Emily - Nail Salons Near Me - Orlando, Florida

I love crystal nails, I always go to Emily and she does the cutest designs on my nails. I like to get my nails on the shorter side and she always works with me on making the designs fit my nails. It's so nice to have a place with so many color and design options. Jade and Sora also do a very nice job. read more

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Anna is amazing when it comes to shaping nails, I think this is the best coffin/ballerina shape I've ever gotten. One of my fingers got broken as a child so it's crooked and she did such a good job you can't even tell. She was so friendly and did a great job with the design as well! read more

I made an appointment over the phone and the lady I spoke to was kind of rude. She asked for my name and I told her, but I guess there was some interference or something because she said "Hello????" to which I replied "I'm sorry?" and she goes "Name???" like I'm an idiot. That should've been my first indication of what was in store for me. The place was totally empty and had no air conditioning when I went in with a friend for my fill-in. There was one employee there watching some TV show on full blast, and when I told her I had an appointment, she stared at me like I had three heads. After being told to return several hours later, I was flagged down as I was leaving and told that I could be seated now because her friend was coming. What??? So I choose my color and sit, and I honestly can't complain about the job that she did (I never caught her name, unfortunately). However, she and her friend, who was doing my friend's nails, talked to each other the entire time in Spanish and acted like we weren't there. I felt like I was inconveniencing them by simply showing up for my appointment, and I couldn't shake the feeling they were talking about us. The service also took a really long time for a fill-in. When it came time to pay, I mentioned the student discount, and they said they would discount us by not charging us for designs, which sounded kind of sketchy. The total came to $45 for a gel fill-in-- how much would it have been without the alleged discount?? Additionally, when I tipped my tech, her entire attitude changed, like she was expecting more. It was the most uncomfortable I've ever felt. I'll never go back. read more

Crystal Nails & Spa - I loved my nails, but the whole experience was so bizarre and expensive that it's just not worth going back. - Nail Salons Near Me - Orlando, Florida

Amazing nails they came out so good. Mimi is amazing I love how good my nails came out I will go here always

Had an amazing experience from beginning to end! Me and 3 of my came and they all also had a great experience! read more

Crystal Nails & Spa - Nails by Sora! she did an amazing job! - Nail Salons Near Me - Orlando, Florida

Every time I come here the service and quality of my nails is horrible. They do not know what they're doing! I said I wanted a specific short coffin shape and they did the skinny square shape instead. When I said I wasn't satisfied with it and showed them the picture again, they told me that was not the picture I showed them at first. And then they began to lecture me and YELL at me on how if I asked for shorter coffin it will turn out square and that is not true!! I've had coffins in a shorter length plenty of times. They just were not able to do it. Also the nail tech burnt my fingers twice w the UV light and cut me and made me bleed on several fingers while giving me a manicure! Horrible service. They also applied the wrong color like 3 times and I had to read the bottom of the nail polish for them and be like "lol that's not the right color" and they kept going back. Super disorganized and rude! I spent $70 on the worst little nails. I wanted round tapered coffins and I got small skinny squares. read more

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This is the absolute worst nail salon I have ever been to. The employees here have no respect for customers and continued to say rude things to and about me in Spanish. I walked in wanting my sns nails removed and new ones put on with tips, I sat down and the lady started using the buffer instrument and continued to go off of my nail onto my skin. I then asked if they could soak them off instead and they said it isn't possible to do that, which I know isn't true as I've been to many Nail salons. She ended up putting the foil wraps on my fingers to soak and I was pleased. My lady then went to do a pedicure on another client and I sat there for 25 minutes...soaking. As this made me impatient, I took the wraps off myself and used the simple file to file them down. I then said that I would not be doing my nails there as I was not pleased with my service. I went to the counter and gave her a $5 for using the supplies. She then tells me it would be $10. I said I will not pay full price after I did half the job myself and the manager states "well you did it yourself but you did it here so you pay us." I decided I would not like to continue this petty argument and gave her the full $10 but then the third employee came up to me and started saying "Mama you gotta be patient and let us do things our way" and continued to speak to me as if she were my mother while simultaneously speaking in Spanish to the lady behind the counter with words I recognized such as loco- meaning crazy. I then stated that she could keep talking to me and earn $0 or let me walk out of the store and keep the money they did not earn. As you can see, very unprofessional and would definitely not recommend Crystal nail and spa as it was the worst experience I have ever endured. read more

Everyone here was sooooo nice! My nails look stellar and I will be coming back here! Tammy is the best :) read more

Crystal Nails & Spa - Nail Salons Near Me - Orlando, Florida

Been finding the perfect spot since i am very meticulous with my nails. I love my ombrè pink and white nails by Tammy and since i found her, she will be my forever nail tech from now on! read more

Crystal Nails & Spa - Tammy is the bomb! - Nail Salons Near Me - Orlando, Florida

I always have a good experience at this salon and almost never have to wait long. The designs always come out so clean and pretty. read more

Crystal Nails & Spa - Acrylic with design - Nail Salons Near Me - Orlando, Florida

I am in love with my nails! Very subtle Valentine's Day vibes:) I'm very happy with the salon and can't wait to go back! read more

Crystal Nails & Spa - Nail Salons Near Me - Orlando, Florida

If I could give 0 stars I would. I have never been treated so poorly at a nail salon before. The nail tech was so rough on my nails that I thought I was being pranked in the beginning. When I flinched with pain she demanded that I sit still. I was supposed to get a pedicure after and turned that down as soon as she was done with my full set. I don't speak Spanish but I'm not an idiot. It was CLEAR that she was bad mouthing me to her other coworker. I practically ran out of that place after I paid. I left feeling defeated. I felt harassed and bullied. Truly and awful place... read more

I went here last month. And the service was horrible.. When i got my nails done they cut me. When i got my pedicure, they rushed painting my toes so the paint job wasn't perfect at all. But worst of all from my manicure. I got cut during the service and got a infection. Soon after my manicure, My ring finger started to turn red and be puffy. It hurt to touch it. It started growing bigger and bigger. I had to go to two different doctors and get prescribed medicine for the infection. So all in all, a tool was used on me that was not clean and when i got my pedicure, the tool box was on the floor which is unsanitary. This service was overpriced and left me going to MD NOW. not happy. Don't recommend going here if u want to end up with paronychia. read more

I went in for a fill on Saturday & paid $35 only to have my GEL polish peel the next day on Sunday. I go back and they fix it, and now one week later another nail is chipping. Even at the worst salons I've gone to, my gel polish never chips. My tech was in a rush, but that's always to be expected. And she did do a good job with the shape and fill it's just disappointing to have gel polish chip, esp after paying $35 just for a fill. read more

I went in yesterday and had Sora (I believe that was her name) assist me. She was very pleasant and took her time. She did a pedicure and full set for me I will be coming back to visit Sora again read more

Crystal Nails & Spa - Nail Salons Near Me - Orlando, Florida

I decided to go to Crystal Nails & Spa because it was the closest nail salon to my work and I needed to go somewhere really quick on my break so that I can get my underarms wax. Upon walking in, the place seemed okay. It wasn't dirty I guess.... but right when I walked in one of the staff (she did not introduce me with her name) just stared at me. Okaaaay.... so I'm like Oh Hi! I'm looking to get my underarms wax please! She's like okay and led me back to the waxing room. The wax was horrible, I mean my underarms aren't hairy anymore but y'all the process to get the hair removed was painful! Let me just insert here that I've been getting my armpits wax/plucked for the longest time and I'm very good with pain but because she did not know what she was doing it hurt.... On one of my armpits, she had to wax it 4x to get the hair off. Every place that I have been to prior they always wax the underarm twice, then finish off by plucking. Anyways, so she wax it 4x....? Then when she started plucking, she kept grabbing the skin rather than the hair. I still have 3 long strands of hair just staring back at me at the moment.... She also was trying to get an ingrown hair and did ask me if it hurt but I told her that it was okay if she just stopped. The ingrown hair is not her fault, but she is just horrible with plucking hair in general. My other armpit was a quicker process for sure but when she plucked it, once again it hurt. She wasn't really a friendly person nor was she mean. She didn't spoke much and when she did it was just like whatever. She just gave off a vibe that she didn't want to be there and hated her job... I won't be returning to this place for any other services either. read more

went to this nail salon with strong natural nails now my nails are bending and weaker than ever. she left my nails tinfoil wrapped in the acetone cotton ball way too long then filed the living hell out of my nails with a super rough grit nail file and literally grinded my nails all the way down and then didn't even buff them before putting on the gel i had to go home and try to fix what I could because my nails felt like sand paper and she filed them very very unevenly . Honestly i would never go here again she ruined my nails. read more

Been going here since I was a freshman at UCF and had since moved near Universal and still make the drive to get my nails done here! I always get gel mani's done and everywhere I've been, doesn't take the time to make sure there's no debris on my nails or any on my cuticles that causes it to peel and last shorter. They make sure that it's to perfection and will clean off the edges with every layer no matter who my nail tech was. I love the precision and perfection that they put into their work. The color selection is great and are updated on collections and overall a very clean, beautiful, efficient salon by the area. read more

Crystal Nails & Spa - Nail Salons Near Me - Orlando, Florida

Never been treated so rudely at a nail salon in my life. Was trying to find a new salon by UCF and stopped here for a simple acrylic full set. the two hispanic women had horrible attitudes and as you can see, the one who was doing my nails cut me 3 times with her file. The other one, sitting next to her proceeded to tell me it was MY fault because I wasn't relaxing my hands right?! Save yourself the money and find another salon if you want to be treated like a human being. read more

Crystal Nails & Spa - Nail Salons Near Me - Orlando, Florida

First time to Crystal Nails after it changed from Rianna's which had gone downhill quickly. I'm very happy with them - they were very friendly, caring, fast, and reasonably priced and with that I will return to using them as my regular salon. While I could give them 5 stars, I'll wait for my follow up visit. . . . read more

Charge way too much and purposely don't tell you the show you the prices on the menu until you check out after the service is already done. They also randomly charge $5 extra dollars for services that are included at every other nail salon. Also they were so rude. And they butured my nails and made me bleed. read more

My friend went to this nail salon 2 weeks ago to get a gel polish change done. Her nail tech was rude to her previous client and left in the middle of doing her nails to do my friend's nails. The nail tech was very sloppy at painting, and my friend came back with nail polish all over her fingers. Also, the gel started to peel 3 days after she got it done, and within one week, all of them peeled off. She paid $25 and I've had gel done for the same price for much better at other places. I was stunned at what a poor experience my friend had. I advise you give your money elsewhere. Personally, I highly recommend Flexi-Nails! read more

I love going to this nail salon! I have been going to this salon for about a year now and the nail techs there are always nice and attentive to the customers. I usually like to get dip powder or acrylic nails. I get them done by either Tammy or Sora, and because they are so meticulous with their work, my nails always come out so perfectly! I get so many compliments from my friends and coworkers whenever I get them done. I definitely recommend this salon to anyone near the UCF and Oviedo area! read more

Crystal Nails & Spa - Acrylic nails - Nail Salons Near Me - Orlando, Florida

First time going and last time... horrible.. I went in for a simple regular manicure and the tech was a young girl with glasses. She didn't let me soak in water for a few minutes to soften cuticles. When I asked why- she said no need because whatever solution she put on was better.. I told her again that I wanted my nails to soak and she dismissed me. She did a really poor job of filing and of course my cuticles look horrible because they were done basically dry and NO-the cuticle remover that she used did not do the job..A waste of $15... read more

Crystal Nails & Spa - Poor filing and cuticle removal... - Nail Salons Near Me - Orlando, Florida

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I first started coming here about over a year now. Tammy and Lee are the owners and are always super nice and professional. It's very clean and I'm always happy with the work. I always get coffin shaped gel nails with Tammy who does a great job. I've gotten so many compliments on how my nails look. Someone once stopped me while I was at the gym just to ask who did them because she liked how the coffin shape was done, not too long or too narrow. They always make sure I'm happy with the way my nails look and I always have great experiences, so I always get them done here. If you're near the UCF area, definitely check this place out. read more

Crystal Nails & Spa - Gel coffin nails by Tammy - Nail Salons Near Me - Orlando, Florida

I get my nails done here all the time and every time I go they are really nice and really care about your nails! I recommend them to everyone. read more

Since I can't find "Crystal Nails" yet, I decided to post a review under the previous nail spa title at this location. I wish I could give a better review, but I am honestly quite underwhelmed by this pedicure. The woman who did my toe nails today was a little older than others and wore lots of eyeliner- I didn't catch her name. My nails were all cut much shorter than I would've liked. She almost cut/left my big toe nail clearly slanted and uneven. I asked her to even it out and she still didn't end up completely straightening it out. She also picked at my toe knuckle skin quite a bit with the cuticle cutter tool, which I'd never had done before so I thought she may know something I didn't.. but once my skin dried, it left a bunch of dry, lifted skin around those areas which made them look very dry. She also clipped the side of my pinky nail off. Posting a picture after this. Otherwise, the nail salon itself was fine. The chairs were pretty standard. read more

Crystal Nails & Spa - Mostly big toenails cut too short, knuckles left looking dry (after using cuticle tool on wet knuckles), pinky nail cut off on side. - Nail Salons Near Me - Orlando, Florida

I go to UCF and I've tried multiple nail salons nearby and I have never left happy. It also seems that they either drill my nail down to nothing, sloppy job, and just don't care about customer service. My friend told me about this place and I gave it a try. I have never loved my nails so much! I got my nails done by the lady. She did such a good job and paid attention to detail. Also, she made sure I was happy with the shape and look before she painted the gel on. She took her time and I appreciated it. I will definitely go back. I paid $35 for a acrylic fill with gel polish! read more

Crystal Nails & Spa - Nail Salons Near Me - Orlando, Florida

This is my favorite nail salon in Orlando!! If you live by the UCF area I highly recommend getting your nails done here. Tammy is a nail guru, and she is so sweet! The other employees are just as amazing and nice, honestly I don't have a single bad thing to say about this place. I was recommended by a friend after I went to several other salons that just sucked. But every time I go here I am pleasantly surprised on how much I love this place! The prices are reasonable for a nail salon but with how great they are it is worth every penny. If you haven't been to this salon yet, what are you waiting for! Go NOW you won't regret it! read more

Crystal Nails & Spa - Ombré nails - Nail Salons Near Me - Orlando, Florida

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