I am new to Pepperell. It's always dicey finding people when you live in a new area. Ferguson was…read moreGreat! I called in the afternoon. I got a return text that evening stating they knew it was after hours but wanted to let me know they got the message and would call tomorrow. That was great service. I don't think that's ever happened before. They were very knowledgeable, friendly, professional and quick. Really pleased. Would recommend to everyone.

Ferguson Plumbing and Heating has become my go-to whenever something goes sideways at home. From…read morethe first conversation to the moment the work was wrapped up, everything felt smooth, professional, and genuinely reliable. What impressed me most was the way they handled the whole process. They didn't just show up and start working -- they took the time to listen to what was going on, asked smart questions, and explained the real options. That level of clarity made it easy to decide what needed to be done without feeling overwhelmed or upsold. The technician arrived right on time and came prepared, which already set a positive tone. The repair itself was done efficiently, but not rushed. You could tell they weren't just patching the problem -- they were addressing it in a way that feels built to last. Every step was explained clearly, so I always knew exactly what was happening and why. What really stood out was how respectful and clean they were while working. They treated my home with care, cleaned up afterward, and checked to make sure I was satisfied before leaving. It's those little touches -- follow-up questions, checking on details, making sure everything was working perfectly -- that made the whole experience feel thoughtful rather than transactional. If you're looking for plumbing and heating service that's dependable, knowledgeable, and genuinely focused on doing the right thing, Ferguson Plumbing and Heating delivers. I'll definitely call them again when needed -- it's five-star service done with skill and integrity.

Steve and his apprentices installed 3 new shut off valves ( 2 under vanity, one at toilet). also…read moreinstalled shower base over 2" of thinset. Also, reworked piping, installed new shower valve and raised shower head to accommodate taller folks. in and out in 4 hours. Cleaned up and left area spotless. Whats more, they are the nicest, well spoken individuals you could ask for! HIGHLY RECOMMEND this company!

From the owner: Affordable residential and commercial plumbing, boiler and gas appliance installation services to…read moregeneral contractors, home owners, property managers and business owners. We also provide plumbing for new homes, new additions and bathroom/kitchen remodels. Common Plumbing Issues We Fix: Dripping/leaky faucets Leaky pipes Frozen pipes Running toilets Low water pressure Clogged drains Sump pump failure No hot water Shower not getting hot enough Boiler leaking

Prompt friendly workers. Explained plan clearly, cleaned up after themselves and performed work…read morequickly.

This review is from quote to finished and completed work on mini-split heat pump (HVAC). Overall…read morewas great and would recommend! Quoting process was very thorough, and we went over almost all options possible. Pricing was not the cheapest but also not the most expensive based on a few quotes that we got. So from my experience you get great value for the service. Scheduling is mostly where my experience was missing that 5th star. Change in scheduling happened about 3 times and so you'll have to be a little flexible because during material and labor shortages due to covid, I'm assuming this where the challenges are. Installation was mostly all clean and went smoothly without any unforeseen issues. This was in about 4 parts: inside unit and compressor one day, outside and inside and basement lines one day, electrician assessment quick look one day, then actual electrician and final turning switch on. There was a very minor issue that we ran into a couple of weeks later but they were able to resolve it within 24 hours at no extra cost. (Covered under warranty)

We had just bought a new fridge for my grandma and couldn't figure out how to connect it to the…read morewaterline to get water and ice from the front of the fridge. Chris and Andrew came over with smiles and fixed it for us in a quick trip!! So happy with their work. Highly recommend!

I needed a faucet installed. Chris did the job perfectly. On time and very pleasant. I would…read morerecommend Maxwell Mechanical

Cashman Plumbing and Heating was prompt in coming to help diagnose both a small leak in one of my…read moreforced hot water baseboards, as well as an intermittent hot water issue. They were very professional and offered solutions with a personal approach. Highly recommended and will use them again!

Cashman Plumbing is very Responsive , friendly, affordable,accommodating, and professional. I had…read moreto reschedule and they got me right back in on the calendar so i didnt have to wait for my service. Did a great job, reliable, and pricing was good for a job well done. Highly recommend

worthless came out twice charged me over $750 to fix my furnace which was never fixed . they…read morecouldn't even figure it out. called a pro it was a $120 job . they wouldn't even come back for another three weeks.

Overpriced diagnostic work. Two guys came out who spent 75% of their time sitting in the van…read more Couldn't come up with a reasonable explanation or quote) even a simple quote for repair work. Would not use again.

Real nice people. They're ALWAYS out here promptly and professionally for my emergencies. Highly…read morerecommended.

My experience goes a few years back. The dad (not Gary) was a gem and very honest. Gary, forget…read moreit. Now I see my neighbor is trying to put a pool in at her house and when I saw who she hired I sighed. She has been waiting MONTHS

They came out the next day and repair the issue in one visit. Jordan was awesome…read more Bob

I paid a tech to clean my furnace in October. It is February and the furnace keeps going into hard…read morelock out. I called a different company who found the furnace was not properly cleaned at all. I don't trust these people anymore.

Hello, On Monday,…read moreApril 13th, I had a return maintenance visit from Brandt, a service technician from Papalia Home Services. This was my second visit from them. Just as in the first service call last Fall, as a home owner I could not say enough about Papalia. The service technician, Brandt, is such a friendly, knowledgeable guy. He explains everything he is going to do prior to doing so. He will also check upon request any problems with any of the areas that I may have or needed fixed. This company is such a find for someone such as myself, a single homeowner who needs any assistance with home services. Thank you to Brandt and Papalia. Nancy Starbird Southborough, Ma

I would like to express my gratitude to Joe Preziosi with Papalia Home Services for exceptional…read morework to replace a leaking water heater with a new one. Joe is very skilled technician and attentive to the small details. I recommend Papalia Home Services to home owners as a company with the most knowledgeable and experienced plumbing technicians in the business.