The plumbers came out and fixed a clogged sink. They fixed the clog but said they needed a part…read moreto finish the job. they said when they got the part they would bring it by and "pop it in". When the part came in they kept me waiting 4 hours to come by then told me that they were charging me for the 2nd visit. Not a good company. Run from these guys.

We had to replace 3 outside faucets Excellent very professional, efficient friendly…read more Somewhat expensive but worth it.

We woke up on New Year's Day to no hot water. I called several plumbers with the expectation that I…read morewouldn't hear from them until the next day. Greg took the time from his day off to text me that he could come to the house the next day. Fortunately, the situation fixed itself and we had hot water again. Greg came to the house, checked the boiler and let me know to contact him as soon as something goes wrong. I hope that nothing does go wrong, but I know that Greg will be there should something happen.

I highly recommend Ostroski Plumbing! Greg was fantastic--honest, professional. Another Plumber…read more told me I needed to replace my entire hot water heater. Greg came by, quickly diagnosed the issue, and replaced the thermostat instead. The water heater is working perfectly now. He saved me a huge expense and didn't try to upsell anything. I'll definitely be calling Ostroski Plumbing for any future plumbing needs. Thank you, Greg!

My realtor sent them photos of my unit before they even went to my townhouse. They determined then…read morethat they are not equipped to service that type of heating system but would assess the work anyway. After arriving at my townhouse, they again determined they were not equipped to service my unit but still charged me $490 for the assessment!! $490.00 to determine they can't do anything!!! This company is a joke and I would never recommend them to anyone.

Project was to move an easily accessible toilet water line approximately 6 inches. They gave me a…read morequote for $990. I sent detailed photos showing how easily accessible both sides of the wall were to ensure they were quoting the right job. After more than a month with no response, they finally confirmed that the $990 was their price. I had it done for $200 with a different plumber. I would not recommend them both for price and lack of customer service / responsiveness.

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

HOW ABOUT A PHONE NUMBER? SHESH IS IT YOU OR yelp ? Very frustrating when you look through business…read morelisted , pick one that you are thinking of using but they don't have number to call. Didn't see any way to text you either.

worthless came out twice charged me over $750 to fix my furnace which was never fixed . they…read morecouldn't even figure it out. called a pro it was a $120 job . they wouldn't even come back for another three weeks.

Overpriced diagnostic work. Two guys came out who spent 75% of their time sitting in the van…read more Couldn't come up with a reasonable explanation or quote) even a simple quote for repair work. Would not use again.

Papalia pulled a no show on me today for an HVAC service. No phone call, no e-mail, nothing. Just a…read moreno show. Then, when I called them, I got a lousy AI customer service rep. Next day, they did show up and got the job done. The tech Lily was very knowledgeable and helpful and got my AC system up and running again. I dinged them one star solely for the no-show the day before. Lily gets 5 stars.

We have used Paplia a couple times for urgent plumbing requests and they have responded quickly and…read moredone good work. However, they are very expensive and push the boundaries of being honest and fair. We recently had a leak in our main drain pipe in the basement and called Papalia. They charge $99 for a consult, but it can be used towards repairs. They diagnosed the issue and then wrote up a proposal to fix it for $900. It sounded expensive, but we already paid the $99 and didn't want to start over again from scratch so we agreed. The plumber also misled us about how simple the fix actually was. It ended up taking him about 20 minutes to replace a 3-foot section of pipe with PVC. He also "forgot" about the $99 credit deal and tried to charge us $1000 and we had to call him on it before he would agree to honor the agreement. So they fixed the issue, the job seems to have been done well. But we way overpaid and every step of the interaction felt designed to mislead and extract as much money as possible from us. Not going to use them again in the future.

Fast. Friendly. Reliable. You may look over the reviews for Buss and think, "surely they paid these…read morepeople off to write such kind words on Buss' work and service, right?" And the answer would be no. Matt is actually, legitimately, professionally that good. A rare combination of quick service, friendly demeanor, and professional expertise in approaching plumbing and mechanical challenges. As anyone who's ever had to deal with complex mechanical or plumbing projects knows, there's always more than one way to approach a problem, and Matt's creative and thoughtful approach to these situations is a great way to ensure the work gets done well and within budget. I've used Matt for both servicing of heat pumps and installation of whole house water filters and all situations Matt's been fast, effective, and reasonable on pricing. Compare that other larger providers with longer turnaround times and a litany of subcontractors feeding their over-capitalized organizations where you can't actually interact with another human being without a corporate iPad price quote for services you don't need and a markup, you don't want to pay intrinsically involved. Here's a professional who's legitimately interested in understanding the project and doing the work well.

Great experience! My poor dad's heater and water heater broke at the same time and I was looking…read morefor estimates. Matt was quick and professional and gave me a good recommendation on replacing our water heater with a trusted brand along with a reasonable price. He came through the next day and was did a great job in putting in the new unit. Their work comes with an one year warranty and the product has a lifetime warranty so we don't have to worry again for at least some time. Flexible, responsive, professional, and reliable. My dad is fully satisfied.

I didn't do my homework and ended up paying $1500 "stupid tuition" to have to company exchange out…read morea completely working 6 year old water heater 18 months ago and now we have issue with CO leak. Talk about feeling stupid! Here is the long story... 2 winter ago, we had a house full of guests staying for the winter holidays. Our demand for the hot water shot up significantly. On one of the trips down to the basement to bring up more supply, I noticed that there was a small pool of water by one of the 2 water heaters on the floor. We called these guys in since they have been "our plumbers" for several years and came highly recommended by our neighbors. And 1 week and $1500 later we got ourselves a new water heater. Yay! Although, I never noticed any more water on the basement floor and asked so when the crew came to install the new one. They told me some crazy "the metal contracts when water is cooled (we had turned off this heater by this time), that's why there is no water leaking". It didn't sound right at the time since Logically the hole should have gotten bigger if metal contacts. We just wanted the problem solved so we went ahead with it. We recently had the house energy audit by Mass Save. The auditor told us that the new, not the old, water heater didn't pass the backdraft test and is leaking CO Back into house. And since the other heater next to it is functioning fine. He doesn't think it's a chimney issue. Add salt to the wound is that after I researched on the Internet, I now realized the small pool of water on the floor was a normal phenomenon for the heater to relieve additional pressure under high demand. You bet we are not calling them back ever. I am now debating if I should complain to BBB and the company owner directly.

Called to service a clogged drain at investment property, they came only to say they don't do…read moreclogged drains -What??? 1) What kind of plumber doesn't do clogged drains 2) Why did they accept the service call??? Then to make matters worse they "repaired" something that was not even broken just to justify the service call... when I called them on it and gave the irrefutable proof it was not broken they got nasty and belligerent with me! Guess they didn't like getting caught in a lie... Awful experience -really sad its sooo tough to get honest and fair professionals!

I needed a faucet installed. Chris did the job perfectly. On time and very pleasant. I would…read morerecommend Maxwell Mechanical

Came out on short notice to help me identify a leak in my basement! Great communication and easy to…read morework with. Will recommend to friends and family

When Mark arrived he put covers on his boots so as to not drag dirt into the house. He identified…read morethe leak problem and offered to fix it then. He cut a precise opening in the ceiling, made the awkwardly positioned repair, tested the fix and then meticulously cleaned up the area with a vacuum (including the top of the door trim!) I was very impressed with his great attitude, professional manner, technical skills and his attention to details like clean up. He'll be my first call in the future for any plumbing or heating issues.

From the owner: With 10 years of experience call for plumbing & heating needs.read more