Brain is awesome! Very professional and thorough. He's always been out go-to guy for all our…read moreplumbing needs.

Brandon helped me replace my toilet, he did nice and clean job with less expensive see. I like his…read morework, nice guy!

Seemed great when I met him, gave a great estimate for a major project. I spent the next two months…read morechasing him - calling him, texting him - trying to get him to actually come and do the project. In the beginning he gave me a different excuse every time, and by the end he just stopped picking up the phone or answering my texts. I ended up having to hire someone else to do it, but the delays created by trying to work with Shepherd & Sons introduced a lot of frustration and difficulty for myself and my neighbors. I would recommend that you do not waste your time.

On a Thursday night, I submitted for a quote to install a new kitchen faucet and an under-the-sink…read morewater filtration system. First thing in the morning on Friday I had a message from Travis who then was able to schedule the work for the following Monday. The work was done efficiently and well. Within a couple of hours, everything was completed and the area was fully cleaned up. Travis was extremely clear in his explanations of all the work he did, and also extremely clear about the work he would do at the outset. We're thrilled with the end result and so happy we connected with Shepherd & Sons (and Travis in particular)! We now have found our new go-to plumbers in the area! Couldn't be happier. These guys are great - highly recommend them!!

Great local company. Jim is a knowledgeable plumber. We have utilized his services on several…read moreoccasions. I always recommend him to family and friends.

All Phases was responsive and showed up and was totally cool with me informing him that my primary…read moreplumber was responding. We had two pipes burst from the cold snap and my neighbor recommended them - I would use them if my primary plumber couldn't help out.

Rob is a true professional who consistently produces excellent, high-quality work at a reasonable…read moreprice. Communication is one of his strongest points--he responds to messages quickly and clearly, and scheduling is always handled efficiently within a reasonable timeframe. It's rare to find someone this dependable and skilled. I recommend him without hesitation.

Rob Newcomb answered a late evening Black Friday call for a hot water leak. He came very fast to…read moregive us hot water for the weekend. We are very happy for his prompness and quality!

Too expensive for the project. Bookcase cost me $30. Quoted $160 for the assembly. Too much $$.read more

I called on Christmas eve and got a call right back! They scheduled an appointment asap. Very…read moretimely,friendly and affordable quote. I will definitely be calling in the future if need be. Thank you Pat for your help!!

Almost everything was good except the pricing giving 3 stars only because they were really quick…read moreand professional to finish the job, i had to call in for the main house drain cleaning which is about 30 ft long and very easy to access, and it took only 15 minutes to clean,but the rep told me there is a flat fee of 650, i asked how come?! what about people that have a100-150+ ft drainage pipes, he said same price.15 min job $650 this is a robbery

Out of all the plumbers in the area I called, Roto-Rooter is the only one who would show up right…read moreaway. I had just moved in to my house after it was being fixed due to a fire a year ago. The guy was super professional, and knowledgeable. I ended buying their very expensive "maintenance" liquid mix and it works great. The whole thing came to $700 which was shocking to me. I knew my ins co would pay for it as it was related to the fire incident and not having had water running through the pipes for a long time. If I had been responsible for the invoice, I would've freaked out. That's why I knocked off a star. So yes, they are good, reliable and guarantee their work (the guy came back a week later to fix it again at no charge - not his fault, it was bound to happen due to the severe clogging) BUT they are super expensive. Before asking them to fix your problem, ask for an estimate.

I've been utilizing Landry for a couple years now and can't say enough about them!…read moreSam came out for a scheduled yearly maintenance appointment and not only did a perfect job but took the time to explain everything to me as well. Sam came back out a week later to reinsulate my furnace. He did such a perfect job it looks like a big Christmas present wrapped It's clear Landry's first priority is their customers satisfaction as it shows in their work. The value for the quality of work you get is phenomenal which is very important to me. I am completely satisfied with Landry's services and will always use them exclusively.

Called for them to come out when I did not have any hot water in my home. The technician they sent…read moredidn't know his a** from his elbow. He plain out said he didn't know what to do and called another technician. The tech on the phone walked him through the entire session which ended up with me paying $260+ for a new zone head. Less than one month later, I had no hot water again and I went with a different company. Tech from the other company said the first guy replaced the wrong zone head. I see Landry and I shutter.

He saved my life! I had a tub clog, called a roto rooter guy and he made things worse. He broke the…read morepipe and flooded my place. I was in a panic to get it fixed as I need to travel abroad in two days. I tried a few people without success and then found Mitch by accident. He is easy to communicate, very experienced and smart, identified and fixed the problem right away.

I am a single woman.Now that being said, Mitchell had fair pricing. He did not add to the price on…read morethe tail end. He is personable and kind! It was an absolute pleasure to work with him! I will use him on future projects and already recommend him to my sister, who needs work done!

worthless came out twice charged me over $750 to fix my furnace which was never fixed . they…read morecouldn't even figure it out. called a pro it was a $120 job . they wouldn't even come back for another three weeks.

Overpriced diagnostic work. Two guys came out who spent 75% of their time sitting in the van…read more Couldn't come up with a reasonable explanation or quote) even a simple quote for repair work. Would not use again.