Huge thanks to Brent and Junior from Ostroski Plumbing & Heating for the fantastic maintenance…read moreservice on our boiler and water heater. They arrived on time, were super professional, and handled the job thoroughly. They answered all our questions and left the work area spotless. Outstanding service all around - we'll definitely be using them again in the future!

We woke up on New Year's Day to no hot water. I called several plumbers with the expectation that I…read morewouldn't hear from them until the next day. Greg took the time from his day off to text me that he could come to the house the next day. Fortunately, the situation fixed itself and we had hot water again. Greg came to the house, checked the boiler and let me know to contact him as soon as something goes wrong. I hope that nothing does go wrong, but I know that Greg will be there should something happen.

We had just bought a new fridge for my grandma and couldn't figure out how to connect it to the…read morewaterline to get water and ice from the front of the fridge. Chris and Andrew came over with smiles and fixed it for us in a quick trip!! So happy with their work. Highly recommend!

I needed a faucet installed. Chris did the job perfectly. On time and very pleasant. I would…read morerecommend Maxwell Mechanical

We had a wonderful experience with Kris once again from Jeneral Plumbing. He was kind, personable,…read moreprofessional, and took the time to clearly explain our options so we could make the best decision for our situation. He fixed multiple issues efficiently and with great care, and we are very pleased with the results.. It's rare to find someone so skilled and genuinely thoughtful with their customers. We're very grateful and would absolutely recommend him!

Kris and his team are true professionals with extensive knowledge and excellent communication…read moreskills. We hired them to fix a few issues with our hydronic baseboard heating system and they got the job done efficiently without taking any shortcuts while paying maximum attention to detail. We are extremely satisfied with how this job was taken care of and will definitely be reaching out again for future work.

I called on a Sunday morning for clogged kitchen sink. They came out very quickly and we had great…read moreservice from Jason O (#7294) Took care of it in under an hour, left everything clean. Thanks!

Warley arrived on time, diagnosed and fixed the problem…read moreimmediately. He tested everything thoroughly. Would highly recommend him and Roto Rooter!

Brad did a superb job! Very knowledgeable and very trustworthy. I will definitely call him for…read morefuture plumbing jobs.

Replaced faucet and shut-offs. Done perfectly. A better value than most others…read more Brad is personable and knows his stuff.

On Thanksgiving holiday weekend, as my 18+ years old water heater leaked at very bad timing and…read morebasement was flooded with water. Need replacement immediate. So on Sunday evening I called and talk with Doug Anderson. Per instruction I closed the gas line and water supply to heater. I was able to send pictures of the old HW heater with model number to identify correct height and water capacity of new HW tank and after a few pertinent questions was able to schedule the replacement next morning at 7:30 AM. Doug came on time with new HW heater, he was very, polite and professional with good communication throughout the replacement project. In two hours job was completed and I have Hot water to shower. The quality of the job was fantastic and takes away the old water heater and left everything in very neat and clean condition. If I could give on more than 5 stars I would.

worthless came out twice charged me over $750 to fix my furnace which was never fixed . they…read morecouldn't even figure it out. called a pro it was a $120 job . they wouldn't even come back for another three weeks.

I have known Peter for many years and followed him to Net Zero purely because of his…read moreprofessionalism, trustworthiness, expertise and easy going, positive personality. He explains every servicing he is doing, what it entails, and what it will cost. He is always on time for appointments and if I need to leave, I fully trust him to finish his work and close up the house for me! Net Zero pricing for services are much less expensive than comparable businesses in the area and the level of service is excellent. I am thrilled to be a Net Zero customer and thrilled that Peter has joined the team!

A rather complicated and sad review. I am a senior citizen. My gas heating system needed…read morereplacement after a fire in my furnace. $20,000 and I replaced it. The very next day the second heating system I had in an addition failed. I was distraught!! Net Zero gave me a great quote..several thousands less than other HVAC. What they did not tell me that they were only electric heating contractors. So after paying $12,000.00 for installation I now pay an electric bill of $1000.00 a month in the winter. They walked by a brand new gas system in my home..disengaged a second gas heating 50 feet away and installed a unit that is costing me a thousand dollars a month. Not one of the employees ...installers. or project estimators...addressed what a poor and unkind decision this was. Now I have to redo my heating system...sell my house...unable to retire . Would they do the same to their mothers..grandmothers? This is a sad and sorry company. Yes I know I'm a stupid elderly woman with no recourse from people like this. I just hope this warns others to avoid this snake company.

I needed an assessment for a sump pump repair or replacement. Kumar was an excellent find. He went…read moreabove and beyond to figure out what was going on in the closet where my sump pump is, even diagnosing a larger building issue that had nothing to do with the sump pump and providing photos and video for me to use with my condo association. His problem-solving skills are fantastic, such as when he figured out how to replace the pit lid in a tricky space that wouldn't work with standard options. He also provided me with an excellent referral to a contractor and they worked together well. I would absolutely use Kumar again, a true pleasure to work with.

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

MillTown is a very professional service. My house had water leak recently and called Milltown both…read moreelectrician and plumber came to check everything, they were taking it very serious and did much as they could to find the water leak source, check the electrical panels. I appreciate their efforts and highly recommend!

Their prices were so high my jaw hit the floor. Waltham MA…read more Looking for a sink installation and to connect a dishwasher / refrigerator / garbage disposal. Not a huge job but also not nothing either. No major twists, would take half a day or ~2-3 hours for a plumber to do max. They wanted over $5,000. Line items included attaching the faucet to the counter for $900. There was nothing about their bid even remotely competitive to other plumbing companies I had quote me. I guess they thought people wouldn't get a couple different quotes, or they bank on it. The had no issue collecting the $85 service charge though for coming out. Stay far away, they price like they don't want to do residential work.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!