Ferguson Plumbing and Heating has become my go-to whenever something goes sideways at home. From…read morethe first conversation to the moment the work was wrapped up, everything felt smooth, professional, and genuinely reliable. What impressed me most was the way they handled the whole process. They didn't just show up and start working -- they took the time to listen to what was going on, asked smart questions, and explained the real options. That level of clarity made it easy to decide what needed to be done without feeling overwhelmed or upsold. The technician arrived right on time and came prepared, which already set a positive tone. The repair itself was done efficiently, but not rushed. You could tell they weren't just patching the problem -- they were addressing it in a way that feels built to last. Every step was explained clearly, so I always knew exactly what was happening and why. What really stood out was how respectful and clean they were while working. They treated my home with care, cleaned up afterward, and checked to make sure I was satisfied before leaving. It's those little touches -- follow-up questions, checking on details, making sure everything was working perfectly -- that made the whole experience feel thoughtful rather than transactional. If you're looking for plumbing and heating service that's dependable, knowledgeable, and genuinely focused on doing the right thing, Ferguson Plumbing and Heating delivers. I'll definitely call them again when needed -- it's five-star service done with skill and integrity.

Maybe it was just an off day. We had a non-stop tub faucet leak. My husband had done most of the…read morerepair but needed the last step done. Took Joe 20 mins from the moment he walked through the door to check what my husband had done and complete the final step. Chatted with us for another 15 mins or so, then apologized but said he had to charge us for the hour. (If you are apologizing, perhaps you too feel you are charging too much for a 20 min job.) Two months later the faucet started leaking again. I didn't call Joe to let him know. I didn't want more of the same. My husband did a more extensive replacement that has held up well.

I'd trust John to do any plumbing and heating work in my home. He's a genuine and experienced…read moreprofessional. My gas water heater was nearing its end, so I got estimates to replace from multiple plumbers in the area. John came for an in-person visit and no cost to inspect my system and clearly communicated his plan. John's price was on the lower end, and he had the best plan of service - some plumbers wanted to reuse certain parts or install a lower-quality heater for the same or much higher price. John installed the water heater, corrected exhaust pipe that was no longer to code, and installed an expansion tank within the expected time frame. His work appears very clean and professional. No leaks or any other issues at all. I'll call him first for any future plumbing or heating needs.

My wife and I just recently had the pleasure of working with John to put in our first gas fireplace…read moreinsert into our home in Arlington. His knowledge that he brought to the table as well as his confidence in making sure that he not only got the job done but to your standards spoke to his professionalism. And overall work ethic in general. We really appreciated his expertise and will be recommending him to friends and family.

I needed a faucet installed. Chris did the job perfectly. On time and very pleasant. I would…read morerecommend Maxwell Mechanical

Came out on short notice to help me identify a leak in my basement! Great communication and easy to…read morework with. Will recommend to friends and family

worthless came out twice charged me over $750 to fix my furnace which was never fixed . they…read morecouldn't even figure it out. called a pro it was a $120 job . they wouldn't even come back for another three weeks.

Overpriced diagnostic work. Two guys came out who spent 75% of their time sitting in the van…read more Couldn't come up with a reasonable explanation or quote) even a simple quote for repair work. Would not use again.

Jon and his team were very professional, quick and affordable. Would highly recommend this company…read moreto anyone needing a master plumber with expert skill and fair prices. 10/10

Have used J Dias plumbing services many times always receiving excellent work. Mike and Tom are…read morevery personable. Their work excellent. Used multiple times in emergency.

We recently had a 40 g lp water heater tank replaced, and a taco break valve and water sensor…read moreinstalled for future possible emergencies. John delt with a wild week previous to the one he did the work on. He remained professional throughout the process even though his personal life had numerous curveball thrown at him. He was on time, he communicated good from start to finish, and the work was done in under 2 hours. Not only was the work completed in a very clean manner, but he even put after thought of putting tank up on small blocks because it was in a tray now to catch leak water. By putting the tank on blocks, it allows future service to be completed on unit without having the panel and pipes in an inaccessible spot. This was a great touch, and one you get with a professional not at his first rodeo. Thank you TopNotch, our shower are toasty hot again.

Great service! Friendly, polite , honest and prompt. Wonderful home town local business. I highly…read morerecommend. Military discount too

Prompt friendly workers. Explained plan clearly, cleaned up after themselves and performed work…read morequickly.

This review is from quote to finished and completed work on mini-split heat pump (HVAC). Overall…read morewas great and would recommend! Quoting process was very thorough, and we went over almost all options possible. Pricing was not the cheapest but also not the most expensive based on a few quotes that we got. So from my experience you get great value for the service. Scheduling is mostly where my experience was missing that 5th star. Change in scheduling happened about 3 times and so you'll have to be a little flexible because during material and labor shortages due to covid, I'm assuming this where the challenges are. Installation was mostly all clean and went smoothly without any unforeseen issues. This was in about 4 parts: inside unit and compressor one day, outside and inside and basement lines one day, electrician assessment quick look one day, then actual electrician and final turning switch on. There was a very minor issue that we ran into a couple of weeks later but they were able to resolve it within 24 hours at no extra cost. (Covered under warranty)