Corey and Rinnah were so informative and helpful as we worked through a stressful termite situation during escrow. Cruz Control kept their bid HONEST and priced reasonably. Thank god companies like this still exist! read more

DO NOT HIRE THEM! It's been an absolute nightmare working with this company. Our realtor recommended this company to us and we wish we went with someone else. They replaced our roof, which started to leak only 1.5 years later!! The leak was coming from an O'Hagin vent that they improperly installed. I called them to fix it as it was still under warranty, and their "repair" was to remove the whole vent completely and cover it up with plywood! RIDICULOUS; a vent is there for a purpose, to allow the home to breathe, and they decided to cheap out and put a bandaid on! I can't believe we paid them $18k for an 800 sqft roof to be repaired by them and it leaked not even 2 years later. Overpriced, terrible worksmanship, and ridiculous overall read more

This five star review is for Cory, who did a phenomenal job on our subterranean termites, closing entries for rodents, and laying traps around, below and in the attic of the house. He did a super thorough job and was a consummate professional, always checking in with us to explain the situation and the status of things. He was great! read more

Cruz Control Termite was recommended to us for subterranean termite work. In short, I was very impressed with John and Cory who were on the job. They explained the process and required timeframe but more importantly addressed all minor issues encountered along the way, to ensure a quality job at the end; great value! This company has been operating for 20 years, and the go-to provider for several agents in my area. Cruz Control is honest, reputable, and takes pride in the quality of their work. John and Cory are both true professionals in their trade. Highly recommend! read more

I just wanted to give another great review because I actually watched the guy service my house last week and he was so thorough. The service technician was Ryan and he sprayed and took out all the cobb webs. I couldn't believe how thorough he was. I get this done every quarter and it works. I was at a friends house and noticed they had tons of earwigs and bugs at their home. I don't have any of those critters running around in my yard. Jessica is very good about always scheduling my treatments at our home. She's easy to contact via text or email. I love having a bug free back yard. We also used them for my dad's termite problem and they were able to take care of everything even repair all the wood that was damaged. Work was clean and smooth. I would have him do the review but he's in his 70's and doesn't even know what yelp is...lol. read more

The respond time was very good, communication was very important to me. The report was very detailed and price was do able

I posted some pictures of how the rep left openings for rodents to enter after having been there twice to fix these things. Cruz Control got paid 1300 by the seller of my house and this is the kind of work they did. read more

Cruz Control Termite Inc. - Pest Control Near Me - Chino, California

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I highly recommend Cruz Control Termite. I recently worked with Rick and Sherwin to help me with birds issues. They are the nicest people to work with. From A to Z, they worked in detail and took care of my property. They are amazing and I will work with them again and again in the future. read more

Cruz Control Termite Inc. - Sherwin setting up vents to block the birds going into the attic - Pest Control Near Me - Chino, California

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Top notch company and services! I waited a few months to write a review and to make sure the services received were consistently great and they truly are! Ryan is the tech who comes on a monthly basis to our place and inspect our indoor and outdoors thoroughly checking baits and tunnels. He shows up on time, is polite and courteous, and wears all the safety equipment for himself and ourselves (boots, etc). He is super friendly and professional. Thanks, Ryan for being so caring and thorough!! Kudos! read more

Cruz Control Termite Inc is greatly recommended if you need termite control. Very professional

PLEASE PAY ATTENTION to the ONE star Reviews. Normally, I support small businesses and want them to succeed, but when the company does not do good business, I will warn consumers. This company cost us over $1000 in loss because of an untruthful termite inspection. After we questioned the results of the inspection (they claimed we had termites) they got really nasty with us and with our realtor. We took photos showing there was NO evidence of termites and that the inspector might have been mistake. They did not offer a second inspection to verify or back up the initial findings. Instead they got super super nasty and even severed ties with our realtor. If you cannot guarantee or back your service and get defensive and nasty...THATS a HUGE red flag! It did not surprise me to read the other one star comments. I've already told my friends and family NOT to use this company. BE WARNED! read more

Jessica and John are a pleasure to work with. They are highly responsive and excellent communicators. I have used their company for both termite treatment and rodent control and recommend as a trusted, reliable company. read more

They have taken care of my businesses Pest issues for many years. Techs, Admin and Management has been caring and professional.

Cruz Control Termite Inc. provided a complete service. They not only took care of my the termites, but they also repaired the wood damage which many companies do not do. read more

I received excellent service from Corey at Cruz Control. He was professional and went above board to get the job done. He was extremely clean and took every precaution to ensure safety. I would definitely use this service again and I highly recommend Corey take care of your needs. Thank you!!! read more

I called and spoke with Grace to schedule a free termite inspection. After giving her my info she said she'd call me back with a date... Still waiting... Sigh... Thanks Grace but I went elsewhere. read more

Our go to professionals. Always reliable and gets the job done with no hassle. They take the stress out of you and finish the job in a timely manner. Will surely call them if we have issues in the future. read more

I am Realtor.I have using cruz termite services for several years.They are reliable and their pricing is great Excellent service and they come on time and get the job done properly and they work with my clients very well as well I highly recommend this company services read more

Great customer service and quick responses. Able to book easily and had no problems with the fumigation. They cleaned up afterwards, easy no fuss process. read more

I had a horrible infestation of bedbugs in my room for several weeks. Wasnt able to sleep, was waking up with bites all over my body. Rick and the Guys at Cruz Control were phenomenal. They were courteous professionals to the core. Have not had any issues with bedbugs since.I really feel like they went above and beyond and I have nothing but the best to say about them and would highly recommend them for any pest control or bedbug needs! Ed F. read more

I have used them twice and gotten friendly, responsive service both times. Most recently they handled an inspection after I found termite evidence in a bedroom and then coordinated the fumigation tenting as well as some unrelated repairs for dry rot on the roof. Everyone was helpful and there was good communication throughout. Very respectful of the property and the fumigation guys they use were a good crew. Will definitely use in the future and can recommend. read more

I would recommend this company to all my friends, family, and to anyone. Cruz Control is a fair and honest company in my experience. They conducted a thorough inspection of my home, took pictures and video of all the termite damage beneath my house and took the time to show me all the infected areas and gave recommendations to best deal with the termites and termite damage. They also gave me a veterans discount. read more

They caused over $1000 of damage during the fumigation process and when I complained about the same, all they did was point me to the contract that has a CYA statement. In my opinion, they used a sub-contractor who was negligent and did not respect my property which resulted in extensive roof tile damage. Stay away from them. read more

John and his team were great to work with! Very responsive with quotes and any concerns. Very easy communication and scheduling and they followed through with emails/texts/phone calls. They were able to treat our foundation and all wood framing. Would definitely use them again for any future termite projects! read more

Very reliable termite company. They always respond in a timely manner and knowledgeable .

Cruz Control Termite has done an excellent job on getting rid of all the little critters inside and outside my house!!! Ever since they first came to treat the house, I have not seen any type of bugs nor spider webs!!! They just came again for the second time to spray around my house. Ryan was very courteous , friendly and punctual!!! He did a thorough job spraying all over my yard and around the perimeters of my home. I highly recommend this company!!!! read more

They are truly professional and highly responsive. They return and answer phone calls always. Really great service.

Very good service and excellent prices. This company is very honest at what they tell you. You can't go wrong using cruz control

A five star rating isn't enough! Cruz Control Termite has the BEST customer service and staff! I'm a real estate agent and they always take great care of my clients. It's an absolute pleasure to work with everyone on the Cruz Control Team. Bravo! read more

After getting several quotes, I found that Cruz Control had a fair price and were very easy to work with. I bought an old house of 100 years old with dryrot and subterranean termites. Cruz Control had the house tented and fumed. Then Cruz Control did isolated treatments of certain trouble spots. I appreciated that: - John Cruz is a friendly and knowledgeable termite specialist who was very generous and enthusiastic about teaching me termite behavior 101. - Rinnah is accommodating, cool, and pro-active to customer feedback and requests. - Noe is methodical and thorough in applying treatment. - Julian is persistent even though I can be a detail-oriented customer. They didn't get every spot of dry rot, which is probably very hard to do. It's like trying to save a loaf of bread by picking every spot of mold. But I am an attentive homeowner and during the year following their treatment, they were willing to come back for re-occurrences or missed spots in the ares that they originally treated. To me, that means dedication! read more

I Definitely recommend this company they did a very exellent job on fumigation and repair at my house, thank you Cruz Control termite!

I will proudly state my name for Cruz Control Termite Inc. Because I am a happy customer. My name is Theresa Lam. I was unprepared for the huge rain storms we just had in California in late 2018. It had done and extensive damage to my balcony. There, it leaked to my garage and pulled off a huge gap on the ceiling and exposed the damp and slightly molded beams across. And, the fire-door when dried, peeled off like a banana exposing multiple materials within. The first contractor, looked at the site and told me he would charge me $10,000 just to do the first phase of the work which includes replacing the balcony floor, patch up the ceiling and painting. I questioned the First Contractor about his quote. He agreed that it is high, but he said his quote includes the possible unseen damage below the balcony floor. And, he said he could only do it in phases. Traumatized by the whole experience, a concerned friend introduced me to Cruz Control Termite, Inc. Which has a construction department as well. They quoted me $5,500.00 which includes replacement of the balcony floor, scraping-off the molds that exposed on the beams, water testing, patched up the ceiling in the garage, and sealed the 2nd balcony in 3 DAYS. The fire-door was delayed because of the ADA new policy which made my door-size obsolete. They have to special order the older-size door. The cost to me is an extra $400. All in all, their labor is timely, promised delivered, reasonable pricing, and a professional customer service. My name is Theresa Lam. Cruz Control Termite Inc. Will always be my contractor. the list of things to do. They read more

Excellent service, they are thorough and clean in their work. Always on time and fair prices. Professional at their work and they always put the customers first. The owner is down to earth and easy to get along with. I would recommend this company to anyone. read more

Wouldnt recomend this company.The company was schedule to fix siding. They replaced most of dry wood and painted the new siding with not mached color. They stained floor window and destroyed plans in the garden. They didn't bother to nail some nailes in and some wood they replaced is warped. They stated they cut the wood to exact size of previous one but the new one left huge gap between . in some parts it looks like they measure it wrong cut wood and then stack the missing part in so you will not see it read more

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My wife and I are purchasing a home in Eagle Rock and Cruz Control did a very professional and thorough job with the termite inspection. I had follow up questions about the options to remediate the termite issues in the house and the actual owners of the business came out to explain them to me. Very professional service, with the kind of personal service you don't get from extremely large chain businesses. read more

We used Cruz Control Termite company for our ant problem. For anyone that lives in Fontana area you know the ants here are horrible. Our pest control specialist, Joseph immediately addressed the issues, explained the treatment that needed to be done and sprayed all the areas necessary including our garage where we didn't even think we had a problem. He has great customer service skills and I would recommend him and Cruz Control to anyone in need of pest control services. Did I mention he drove out from Chino in the 100+ degree weather! Thank you Joseph and Cruz Control! read more

They did a great job and went above and beyond to help with my termite issues. Super professional and very informative with everything they were doing. Good prices and local. read more

I have been a Realtor in the inland empire area for a while now and have used different termite companies in the past, been using Cruz Termite for the last 2 years and have been very happy with their customer service, inspection employees and prices. I see not reason to change at this point. I had a transaction that required a little extra care and they were so accommodating and helpful that I would highly recommend them to anyone in need. The girls in the office especially Jessica are so sweet and wonderful to work with. They got 5 stars from me.. read more

I have been using Cruz Control Termite for years. They always go above and beyond to get the work done and to make sure it's done correctly. They do amazing work and I would recommend this company to anybody. I do not use anybody else. If you're looking for a great termite company Cruz Control is your company! Corey Arhart - International Real Estate Services read more

I would never ever use Cruz Control Termite Inc. again or recommend anyone to use them. The only reason I used this company was because they completed an inspection 2 years ago on the same property. I figured they were familiar with the property so therefore the inspection would go smoothly. I was completely mistaken. The inspector who completed the inspection stated the first inspector missed dry rot on the front porch which was clearly evident. He continued to state the condition of the wood was due to years of damage, not possible for the damage to have occurred in only 2 years. He said he will note it in report and the fee will be minimal for the work. I received the report with a fee of $485. Via e-mail, I informed Rihanna, Manager, it is unfair for my client to pay for this fee when it was clearly in oversight from the first inspector. She responded 3 days later after many calls/texts that she understands my concerns however the work/treatment is no longer under warranty and exposed wood is subjected to various heat and moisture. Once again I brought up the point the 1st inspector did not complete a thorough inspection. I tried to negotiate the repair cost by stating my seller will split the cost. She responded "At this point, it's best that you contact and work with another termite company that will satisfy your escrow. We have decided not to work on this property since you don't want to accept our findings and recommendations". I found her response to be irresponsible, unacceptable and unprofessional. Cruz Control Termite has demonstrated a very poor interest in customer care. read more