Update: Nov. 16, 2025 Managing staff called me in less than 24 hours after the review and offered apologies for the experience and refunded our order, with a 30% for next order. The fact that management actually cares about customer experience is amazing. Accountability goes a long way. Happy to patronize again and give it another try. Nov. 15, 2025 Not coming back. Just order a 1/2 1/2 pizza tonight. Half Don and Half veggie. We asked for the pizza to be cut in slices not squares. We pick up pizza that was ready 25 min after order time (pretty good timing). We pick up pizza and it's giving to us as if we are bothering the staff. They didn not ask if the pizza was correct, or if we wanted cheese or pepper flakes. We get home and the pizza is cut is squares. The veggie side has sausgae. It's also soggy at bottom. A mess to eat with squares that leak tomato juice. Sad as we were first time customers. read more

Crust Pizza - Katy Park - Pizza Near Me - Katy, Texas

Called to place an order over the phone . . . Got an AI bot (who claimed it was a real person) which proceeded to place my order at a location that was in a different state across THE COUNTRY. Not a fan of this BS got there and I had to order in shop with a toddler and baby and wait. I won't be returning it's just annoying. Pizza is alright but not worth all this bs, they were nice at the Katy location though read more

They just had a grand opening so their staff are still in training mode. But besides that I was impressed how friendly they were. As I was sitting down eating, there was a family who were leaving with their hands full as they were doing take out and the server ran over to open the door for them. Hella nice and does makes a huge difference in customer service. I do appreciate that the pizza isn't super greasy like other pizza places and it's good. It's a nice intimate resturant and just great vibes. Just wish their pasta was better and that they remember to give me my cheese/garlic bread that is suppose to come with it. read more

Crust Pizza - Katy Park - Chicken Alfredo to go - Pizza Near Me - Katy, Texas

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We love crust! Our new favorite go to for pizza & Italian food! Great menu, great flavor, good value. read more

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First visit to Crust Pizza. I purchased the Veggie and it was worth the wait. The pizza reminded me of the brand called Pasquale's. This was an unexpected yet pleasant surprise. The only issue was the crust wasn't as crispy as I prefer but I now have a new favorite place to visit. Thanks for the introduction and Welcome to North Kay. read more

Crust Pizza - Katy Park - Veggie Pizza - Pizza Near Me - Katy, Texas

The service is unacceptably slow. We've been twice and both times the wait times were very long. Today I placed the order online & said it should be ready by 5:35pm. My order was not ready until 6:05pm. If you're on a time crunch, don't recommend this place! read more

The owner is good customer service when grand open. Since I had a one free pizza every month. I always go in and order and head to HEB walk around. I didn't have any issue in the past. But this 5th time... they threw away my pizza when I came back to pick it up. They say I waited to long... I did get a text that say it's ready. I was finish up at HEB. They say it been sitting there 25mins.... I knew how my pizza gunna be like if I spend time at HEB... now I got wait again for them to finish making it. For people place an order and wanna walk around HEB. I recommend not doing that or go over for 5-10 min. There might be chance they will throw it away when you come back. All and all I will not come back. The pizza is okay, nothing special... read more

There's no way this is a 14 dollar full sized salad. Went back in and the worker claimed it was the full salad. What's their side salad. 3 pieces of lettuce? read more

Crust Pizza - Katy Park - Salad - Pizza Near Me - Katy, Texas

The service is always personal and fantastic. Food is fresh, great ingredients and hot and fresh food!

Crust pizza????? No No No more like CRAP pizza. Horrible. Everything tasted either artificial or severally processed. Some things were so bad they had no flavor. To make things worse they put cheddar cheese on the pizza. Why oh why would you ever put cheddar cheese on a plain pizza?!?! My Italian grandmother is rolling in her grave. If you do decide to go here, do yourself a favor and buy some pepto bismol for the after effects. BLAH! read more

The Service is 10/10 Pizza 4/10 Overall, the place is okay. I probably won't come back. read more

The food was amazing. We had pizzas and a chicken sandwich which had the best flavor! Will definitely be returning!!!

The food was done quickly & well We got take out so service was good too This is a new location & we're glad it's out here. Will definitely be back read more

Pizza was fantastic and came out quickly. The staff was friendly and it was a great environment with young children.

Welcomed by wonderfully friendly lady. Ordered a bacon n potato pizza dn fettuccine. Both were very good. Hope to get back for other options on this trip. read more

Absolutely amazing pizza place!! Customer service is amazing and Tommy was absolutely amazing!! He was so great with our group and made the experience 10x better!! Would absolutely come back because of the incredible service and amazing pizza!! read more

Crust Pizza Katy is an amazing family-friendly spot with delicious pasta dishes and appetizers. The location is easy to find, and the patio adds a lovely ambiance. The food quality is top-notch, and the cleanliness of the place is refreshing. If you're looking for a clean and inviting place to enjoy some fresh and delicious Italian food, this is the place to be! Absolutely fantastic! This pizza place never disappoints. The crust is perfectly crispy on the outside and soft on the inside, the sauce is flavorful and fresh, and the toppings are always generous and high quality. You can really tell they care about their ingredients and their customers. The staff is friendly and attentive, and the atmosphere is warm and inviting -- perfect for a casual dinner or a quick bite. Everything came out hot and delicious, and even the leftovers were amazing the next day. Highly recommend to anyone who loves great pizza and great service! read more

Crust Pizza just opened, and they're already knocking it out of the park! Bella was absolutely amazing--so friendly and welcoming. She's exactly the kind of person you want greeting guests. What a star! She gave us great recommendations, and everyone who stopped by our table was so kind and helpful, making sure we had everything we needed, including refills. Great service, great team--can't wait to come back! Try the creamy buffalo wings when you go!! read more

love this place !! i feel like it's really affordable &' the pizza is delicious. They offer a wide variety of food &' specials. The service is always nice &' has a good atmosphere to it :) read more

Great spot. Good food and quick service. Definitely the spot we go for pizza now. Cashiers are friendly.

Wanted to try this place. I was very disappointed. I ordered a thin crust Big Don's Meat and Cheese. I was expecting a crispy crust, but got a floppy nearly uncooked crust. The sauce didn't taste good and the sausage was not cooked. I took one bite and tossed the rest. read more

Really friendly and respectful staff. Made good suggestions on what's a great pizza to try. Also recommend what to try on the next visit

This was our first time ordering from Crust Pizza. The staff was friendly and the pizza was delicious! Will definitely be back

Would not recommend until they get some experience. 30 minutes no food. Other customers with same issue.

I'm a sad pizza fan tonight. I didn't realize we had a Crust location in Katy (several in fact). My elation was short lived. 2 pizza, $40+. Normally I would find the price worth the product, but not tonight. The pepperoni pizza was really good, what I would expect. The big negative was the over donemess of the crust. Right on the verge of tooth shatteringly crisp. What was an EPIC FAIL was the Big Dons Meat pizza. Where the heck was the prosciutto? The cheddar? Like 4 pieces of Canadian Bacon on a LARGE pie?! And what the actual F!!! was the white drizzle that tasted like a salt bomb?! The crust was so soggy and it was CLEARLY over sauced. The Italian sausage was fantastic but not enough to save the pie. We've never thrown a Crust pizza away before - until tonight. Sad. And mad read more

Everything we tried on the menu was delicious! Pizza, salad, and wings, all on point!

We ordered in as it was the pizza place that was second closest to our location and we were unimpressed with the service, reception, and product of the closest place. Crust did not disappoint! The crust was thin, but not too thin, a little floppy on the ends even though we asked for extra crispy, but we did have a fair amount of toppings on our pizza. We did a 14" build your own - up to10 toppings, and each of the kids got their own 10" because ordering online we couldn't figure out how to do a half and half pizza. Everyone loved it, though we did modify a few things (like taking the cranberries and cashews off the Hawaiian style (this seems more Thai/American to me. ‍). But overall we really enjoyed the product they put out if we're not making it from home. They do have a cauliflower crust I would like to try as well. The other point I would note is that the larger pizza with lots of toppings wasn't overly cheesy, which I like because it isn't the predominant flavor and other toppings have the ability to shine through. We will definitely order from here when ordering pizza again. The only reason I gave it 4 stars was the lack of being able to customize a pizza to put certain toppings only on one side or another and also not being able to make a pizza that's half and half. read more

I've been to multiple other crusts love them, this one we waited 30 min before the pizzas came out and it didn't even have the right crust, and huge bubbles not worth it. read more

The pizza was delicious and it's a family friendly restaurant. My kids are picky eaters and said it was better than some other local places we've been to. We appreciated the dough balls for the kids to play with while waiting for our food. Can't wait to go back! read more

I went during lunchtime. It wasn't busy and there were plenty of seats. Service was good. Pizza was good.

It's a new place and we came at lunchtime on a Friday. The lunch special is fantastic $10 per person and you get a choice of two items including a drink. I got a pizza and a sandwich both were delicious. The staff is new but are very nice and attentive. Truly a great experience and definitely worth the visit. Absolutely adding this place to one of our regular spots. You won't be disappointed. read more

Service was good. Food was great! Came out hot and perfect. Loved the potato pizza! Server suggestEd adding eggs to the leftovers the next day! Yum! read more

I ordered carry out from here at 7:50pm on 11/16/25. My food wasn't ready until about 8:37. I ordered 12 lemon pepper wings and (1) 10" pizza. The wings were 0/10, I saw the girl in the back poring commercial Lemon pepper seasoning..like the ones you buy from Sam's. Terrible taste and soggy. The pizza was basic at best. Only thing I can say was the ambience looked nice bc it's new. Dont recommend. read more

First time trying Crust. The service was friendly and quick and the pasta dish was very tasty. I'll be going back.

Service was good. Food was tasty. And they had Astros playing on the TV. The prices are reasonable.

FYI: we came in during their special so it was a bit crowded than usual. Ambiance: It was a very sizeable area. There were decent numbers of booth and tables where we could sit. We could also sit outside. Overall, 4/5. Food: Food was good! We got hawaiian pizza, bbq pizza, alfredo pasta, and the garlic cheese bread. The pizzas were delicious and the garlic cheese bread was good, although a bit salty. The alfredo pasta was a bit lacking. We will come here only for the pizzas next time. Overall, 4/5. Service: It was horrible. We came in during the special so it was very crowded but we had to wait 2 hours to get our food. It seemed like they completely forgot about us as customers who came in later than we did got their food earlier than us. The lady who noticed us was very nice and apologetic but we were just completely tired and was expecting a more prepared service on their special day. 1/5. Overall, it was a bad experience. read more

Crust Pizza has an extensive menu of pizzas, pastas, soups, and salads. The tomato basil soup and margherita pizza are always good basics to assess a restaurant and they did not disappoint! Service was fast and friendly as well. read more

Crust Pizza - Katy Park - Tomato basil soup - Pizza Near Me - Katy, Texas

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Amazing, food was fresh service was awesome and the restaurant was clean!! This will be our family go to spot for a great meal. Try it out you wont be disappointed read more

Great food! They had a 4th of July deal and it was perfect for us. Delicious pizza that everyone enjoyed.

Great food, even better service! I can see why it's called Crust, the crust is so tasty, my daughter actually ate it first! Would definitely recommend!! read more