April 2025 NO HANDICAPPED PARKING SPOTS WTF The saga continues Broken equipment popping up every where WHO EVER is attempting to fix the equipment, their fixes DON'T LAST at all AND AND AND someone comes in to fix broken equipment but SKIPS fixing other equipment that the staff is WELL AWARE OF And one problem is that equipment that there is only 1 or 2 of them in the gym breaks so your F*****D The staff now spend most of their time BS'ing at the front desk, and lately the play on their own laptops that the bring in THE PLACE IS OUT OF CONTROL read more

Crunch Fitness - Poughkeepsie - Broken again for the ump-teenth time - Trainers Near Me - Poughkeepsie, New York

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Crunch is great very clean friendly staff and lot of verity such as plate load, free weight and even pin loaded machine. Also, they have great Personal training highly recommended. read more

Staff is rude and I won't be giving them any business as I was actually planning to join but came in in flip flops and was told to leave Wouldn't join here read more

Avoid Crunch Fitness : Ongoing Charges After Repeated Cancellation Attempts I'm absolutely disappointed and appalled at how Crunch Fitness conducts its business. I have been trying to cancel my membership since October 15, 2024, following the protocol provided by their staff ; cancellation via email. I sent the first email on 10/15/24 and followed up the next day (10/16/24) with no response. Due to the lack of acknowledgment, I called Crunch directly and was told my membership had been canceled and no further charges would be made. However, in February 2025, I noticed I was still being charged. I contacted them again and also went in person to speak to a manager, who apologized, assured me it had been resolved, and that I would be reimbursed. Despite these assurances, I was charged again in April, including an annual fee. I contacted Crunch yet again, and both employees I spoke to confirmed my account was canceled and yet the charges continued monthly. I disputed the charges with my bank and received reimbursement. But then Crunch had the nerve to contact me claiming I missed two payments despite the fact that I had been trying to cancel for 10 months. They ignored everything I said, attempted to charge me late fees, and somehow resumed billing me once again, claiming I had "authorized" the payments. As of August 2025, I'm still being charged for a membership I have repeatedly and clearly tried to cancel since October 2024. This has been an exhausting, frustrating experience with no accountability on their part. I do NOT recommend Crunch Fitness. If you're thinking of signing up, be warned: canceling your membership might turn into a never-ending nightmare. They will keep charging you, ignore your requests, and even try to shift the blame back onto you. Stay away. read more

This is the Dollar Store of gyms. It is pure garbage, disappointing, and should not even be allowed to operate as a franchisee of Crunch. Allow me to explain ... 1. The staff are college kids at best. Some do not even show up to early shifts, and you will sit in your car outside waiting for the gym to open. This has happened to me multiple times. 2. The ceiling leaks. Be prepared for puddles randomly around the gym floor. 3. The Monday through Friday classes reserve EVERY treadmill in the gym. Then, maybe 5 to 10 people show up for the class. Does the instructor remove the reserved signs so other patrons can do some cardio? NOPE. 4. The water fountain does not work. It dispenses lukewarm, sometimes hot water. 5. Tons of water issues with the men and women's bathrooms. Low water pressure in the showers, sinks, etc. 6. The gym has paper towel dispensers and wipe dispensers hanging around the gym. These are almost always empty or broken. You can report them to the college kids at the front desk, but someone needs to be checking every 60 minutes. 7. The garbage cans are not emptied regularly. They are overflowing every time I am there. 8. The monthly rate goes up every year. They call it a "facility improvement" fee. Yet, nothing is improved. Things are barely maintained as it is. 9. The classes that take place in the "gym" and cycling room do so with the doors wide open. This means everyone in the gym has to hear the classes at maximum volume. This is rude to the other gym patrons, to say the least. This has been reported to the front desk and they all do the same thing. They shrug their shoulders or say, "Yup. I know." That's what I experience multiple times a week, in a nutshell. I would consider anywhere other than here. read more

Overall, it was a good gym to work out at. I liked using the equipment and it was convenient.

Affordable, a workout atmosphere, easy to keep your mind and body in the game. Machines are well kept, plenty to choose from and your never at a loss to keep your regime going. The bathroom and changing room are spacious and well kept. The staff are top notch, polite, knowledgeable and always eager to answer a question or lend a hand. Not to take away from the other employees but Jarah, RJ, Brian, Mary and Tara to name a few, well done Crunch Fitness, keep up the good work. read more

Everyone in Crunch was very friendly. The personal trainers listen to you. When they are training you. I read more

Went for 9 PM workout last night, Monday New Year's Day. Got turned away at the door. I said online shows 11 pm closing. His stern response was 9 pm. Really bad attitude towards customers who planned their workout around their posted hours. Just to be treated poorly like that. I'm canceling my membership and advise strongly against this facility. Poor customer service, equipment always breaks and the holidays are always a problem. read more

Crunch Fitness - Poughkeepsie - Trainers Near Me - Poughkeepsie, New York

they will love you when they start scamming you but GOOD LUCK if you ever want to leave. You will see their true colors. Edit: the management doesn't acknowledge cancellation confirmation emails by email even though they say here they want to fix it. They just want to trap you! They don't care about me since they lost me as customer for life. I put a stop payment with my bank because these scammers are known to keep charging even after formal cancellation documents are issued. read more

Love this gym. Very clean. The staff here makes sure that all equipments are clean and all cleaning stations are stocked. They are super friendly. Amazing training sessions. The training sessions are fully booked, that too for a good reason. Every staff member there is very well trained and are very knowledgeable about health and fitness. Some of the machines can use an upgrade. But if anything breaks, they fix it immediately! Great gym. read more

Did my orientation with trainer Chris. If I could afford a personal trainer, I would have a standing appointment with Him (thorough, kind, friendly, encouraging, made sure I understood "Why" something is recommended and "How" to do it properly and How it would impact my goals before moving on to the next exercise). Gym is well laid out and the staff is friendly. The other members are welcoming. Not in the "hey new person, let me show you around sort of way" but in the acknowledge you with a smile and a hello or even chuckle or return your Dad joke sort of way. It's nice to not be treated as a lost cause or fat joke. read more

Crunch Fitness - Poughkeepsie - Rainbow & Lightning. - Trainers Near Me - Poughkeepsie, New York

For a low cost gym, this is a great option. My only issue is that the membership options were incorrectly advertised on the Crunch website. I signed up for the Peak membership ($22.95/mo) so I could take group fitness classes, specifically cycle classes, as advertised online, but when I tried to sign up for cycle, I was told I would have to upgrade my membership to $26.95/mo. I wouldn't have joined if I had known this or if the membership details had been accurately advertised. I was told Poughkeepsie is the only club where cycle is not included in the Peak membership- so I would have to go to Middletown to take cycle. When I spoke to management, she was very nice and offered me a free month's upgrade, which I do appreciate, but overall I'm still very disappointed in the false advertising. I will also add that the other classes I've taken were all great and worth keeping my membership. read more

I have been training with Samantha Rule, since May 2021. Samantha has taught me how to eat healthy and continues to work on my balance, strength and endurance. I have seen amazing changes to my body. At the age of 65, I am wearing 2 piece bathing suits, even after having three children. I highly recommend her to anyone who needs encouragement. She is extremely knowledgeable and guides me through each workout, making sure I am doing them correctly. read more

Join crunch fitness. You won't be sorry. Definitely get your monies worth. Something for everyone. I am a young senior and do not feel intimidated by the younger members. The staff are all friendly, professional and courteous. It's like family there. This is my life going to the gym 5-6 days weekly. I feel so confident with all that I've learned from the HIT Classes. I also enjoy the Zumba classes as well. No complains here. . read more

Locker room is always clean. Friendly staff. Plenty of equipment and classes. I travel a little further just to come here instead of planet fitness (which is closer). Definitely recommend. read more

I think Crunch is an excellent place to train! As a senior, I thought that it would be an intimating environment but I found it quite the opposite. I attend Silver Sneakers whenever I can and find Seth to be personable and encouraging. He tells the class that we do not necessarily need to "keep up" but rather to "keep moving." Additionally, I have taken personal training sessions with Mercedes and have found her to be very accommodating -- tailoring my sessions so as to accommodate my special needs. As for the staff, I have found management to be courteous - always greeting everyone who enters with a warm salutation. My recommendation would be to "try it - you'll like it!" read more

I absolutely LOVE this gym! I started coming to Crunch Fitness in February as a guest with a friend, ended up getting my own membership a few weeks later. What I love most about this gym is the classes. The trainers push you, help you, and guide you throughout the workouts. A HUGE shout out to Kristen (who's one of the awesome trainers) at Crunch fitness, for pushing me and giving me fitness advice. Also can't forget about Laurie, Penny, and Janson ( who are also awesome trainers) I also love taking there classes. Thanks to Crunch Fitness I'm 53 lbs down. This is truly like my 2nd home!!! Thank you to all the trainers who helped me along my journey. read more

Crunch Fitness - Poughkeepsie - Trainers Near Me - Poughkeepsie, New York

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This place is grimy and old. The equipment is ok but very limited, beginners only. The treadmills have never ever been wiped or anything like that. They have salt lines all over them from peoples sweat. Covid goes away but the herpes, ringworm and everything else you get from just being in the bathrooms or treadmills: is for life. There is broken wall pictures and hanging wall shelves everywhere. At the bottom of the weight machines and corners or anything that has legs on the floor, has like a 1/4 inch of dust on it because it has never been mopped or cleaned; ever. The only cleaning is what people clean for themselves like when someone wipes down a machine. But some people there think its ok to run the treadmill for an hour and then get on the bench press and do some sets without changing shirts; and they don't clean after themselves; and neither does any staff member. I don't think the club owns a mop or cleaning material. Theres hardly paper-towels or working paper-towel dispensers, you have to wash your hand in the bathroom and go outside to grab a towel. This place sux. read more

Nice friendly gym. A great use of space. Brand new equipment. Great Personal Trainers who know what they are doing. A great staff that is extremely helpful. Great location. read more

Crunch Fitness - Poughkeepsie - The Personal Training area - Trainers Near Me - Poughkeepsie, New York

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My husband and I joined Crunch in December. We love it. We are always greeted with a smile and a cheerful hello.

First, the good stuff. I love that the child care is included in the Peak Results membership and the price point is perfect. The staff is friendly enough but I am rarely greeted when I walk in when I go after work. There's always a few employees at the front desk chatting. The morning staff is better with that. I've worked at a gym and greeting members was highly stressed. I wish they would prioritize the weight area. One or two more squat racks, more benches, etc. I can rarely find collars for the barbells. The dumbbells with huge weights are clunky. The little spot in the corner of the cardio side makes no sense. There's just no flow and the weight area is consistently crowded while the cardio side is usually half full. It seems that Crunch is more geared towards occasional gym goers to walk the treadmill or elliptical than avid gym goers. With the benefits of strength training over cardio becoming more prevalent, shifting the focus might be a good idea. The only thing keeping me a member is the child care aspect. read more

I wanted to Join Crunch but the wait was long to get someone to help me. I understand you have to be patient put after 20 min I had to leave. Have not been back but I will try again and see what happens. read more

Im giving this place two stars, because I think the classes and the equipment is great, but the customer service from some of the trainers there is HORRIBLE. Watch out for Nicole, such an attitude, and some of the front desk staff isn't even willing to help you when there's charges on your account that don't make sense and make you feel like it's your own fault. SARAH in front desk though is so sweet and helpful, and she's one of the youngest there! But other than that, it's fine to work out on your own! read more

It's a decent gym, some of the staff members are great, but what is my membership actually paying for? I've bought supplements that were expired, without knowing because who keeps expired preworkout on display? Not only that, the fridge will be fully stocked with preworkout shots and proteins but next day there's nothing there, until the following week. So what are my yearly "maintenance" fee and monthly fee actally going towards considering there hasn't been any new equipment and seemingly less staff in the past year? Probably going to be switching gyms soon read more

I have nothing but amazing things to say about Crunch. I've tried 9 different classes so far and have enjoyed them all. The facility is clean. All of the trainers are incredibly helpful and full of energy. If you go at peak hours of course it's busy but off peak it's nice and quiet. I've seen results from my efforts already. If you make the time to put in the effort it's an amazing facility to join. read more

I often read reviews to get a sense of whether or not I'd like a service or product and often wish I'd find more reviews from people who've been using them awhile longer than a few days. Because of this I've decided to write a new review on Crunch. My first review was done on 5/4/2016 - 11 months ago today - and was after only a few days of experience. Now I'll give you my review after almost a year. And - I'm on the month-to-month plan so I'm not obligated to stay - but I do love it here and so I do stay...happily. The staff is friendly. In fact, I feel like I'm saying hello to my pals when I arrive and am greeted by the desk staff. I still very much like Sarah, whom I'd previously mentioned had given me my tour (I felt no pressure to join either - this is a pressure-free zone!) Thanks to Sarah, I also felt comfortable going to my first class - Chisel - which she teaches - currently on Thursday mornings. From there I felt comfortable trying out a few other classes too and I hadn't realized how fun these classes actually are! I wish I'd gotten into them sooner than I had. I went through a surgery during the time I've had my membership and Sarah and the trainer I had helped me manage being able to continue to workout during the difficulties I was having leading up to the surgery and then in the stages coming out of recovery from it. Of course, I had to let them know I was going through the things I was or they wouldn't have known I needed any kind of assistance. Thanks to them though I was able to manage a continuation of taking care of my body and staying stronger than I would have been able to without their help. I wasn't going to go for personal training when I first joined - $ was the first thing on my mind with that and it seemed to me that other things were more important than having a trainer. After my first two free training sessions the gym gives with getting a membership I felt I wanted to try a few more sessions and so I purchased a package of 3 sessions for a great price. Again - I felt no pressure to get more training sessions! I really appreciate NOT being pressured and being given space to choose what is best for me and that has always been the case in my experience here at Crunch. Soon after having this experience, I wished I'd gone into personal training years ago. It's turned out to be one of the best things I've EVER done. With a strong, healthy, agile body, everything else is far more enjoyable. I wish I'd understood this so long ago. Now everything else seems more enjoyable because I look and feel so much better. The "feeling" part is really the most important, but looking nice helps one's outlook as well. I'd tried a couple of gyms at previous times in my life and didn't really get results I wanted even though I used similar equipment to what I use now. That changes with a trainer--unless you really know what you're doing in order to achieve exactly what you want to on your own, but I found out there actually is a science to achieving various physical results, so if you have a vision in mind...my advice...get a personal trainer...at least for 2 or 3 months until you get more of a sense of HOW to work out to get the results you desire. Having a trainer makes it possible to look HOW you want to and makes getting those results happen pretty quickly - or - if you happen to have physical challenges, like I did with the health issues and surgery I ended up dealing with - a trainer has the knowledge of how to safely and comfortably navigate around them while helping you stay strong. I love this gym. I feel very at home here and it's now a lot of fun for me to work out - again - that's something I've not experienced before. So even after 11 months, I still think this is a great gym, it's clean, smells fresh, and the staff is really nice. read more

Big open gym. Probably most people would like it. Being mostly a weight lifter, a gym with only one squat rack just doesn't work for me. I've heard good things about their group fitness but I've never been. It felt too sterile and planet fitness-like for my taste - you get the impression no one is really getting anything accomplished there. read more

Love, love, love this gym. The staff is wonderful, group fitness classes are great and most important, the club is always clean!!! It's because of the great staff & trainers that I've been able to regain significant range of motion following both total hip replacements !! read more

Fantastic experience so far. The staff is professional, the selection of equipment is varied, and the atmosphere is very pleasant. The one thing that really stuck out to me though was how clean it was. I'm an ex-PF member, and if there is anything PF was known for, it was how gross their locker room could be. This place was spotless - the locker room and showers were pristine. Now granted, I'm an early morning visitor, so I don't know if it gets nasty by the end of the day, but so far my experience has been perfect. I've even set myself up with a personal trainer appt to try them out and see what they provide. So if you're looking for a low-price, cleanly and professional spot, give this a shot. read more

Love this place. It's for the younger crowd which I like. I switched from planet fitness and never looked back

Clean facility with new high quality equipment, challenging classes and a friendly staff. My son loves the daycare (win!). Tanning and massage beds are a major bonus. Love the gym and it's super low cost. read more

Front end staff are very friendly. Facility is clean with plenty of machines, weights, etc... there is one room where classes are held. Personal trainer was knowledgeable. read more

Really happy with this place. Recently visited, complimentary pass from the Hampton inn up the road. Plenty of machines, they all appeared to work. Locker room clean, staff pleasant. read more

I joined mainly to use the running/walking track and did well for awhile, but the decor is so dreary -- faded institutional green walls, bare florescent light bulbs, pipes painted a mustardy yellowish brown -- it's so cheerless, I just couldn't face it anymore. Also, they were storing junk in the women's weight room, and the paint in there is terrible, too -- it looks like it hasn't been painted for 20 years. Other places in the building are bright and cheerful, but unfortunately, the two that I most wanted to use were awful to be in week after week. read more

Participated in a 6 week group fitness class , Rob our trainer was great ! He was able to take a group of 15 people and create workouts to push all of us out of our comfort zones. If you are interested in personal training, he's the guy to see !! read more

Stopped in here while I was in the area for a wedding. Great space with plenty of equipment that was well taken care of. The staff was very friendly and welcoming and so were the regular members. It had all of the strength and cardio equipment to get a great workout in without being over crowded read more

Price is good for a gym membership that includes classes. But - the place is always dirty. Paper towels overflowing in the bathroom (if there are paper towels) is common. Dirty floors and benches in the locker room. Clients don't clean the machines. I can deal with that because of the price. My biggest pet peeve is the The Power Half Hour Circuit is always used by people doing sets. I'm not talking about two or three sets and someone is on the machine for 5/6 minutes. I'm talking 15/20 minutes people will hog one machine. Worse yet is when two people will do multiple sets on a machine. I get that most of this is bad behavior by the clients but staff should supervise this and move people along. Or get a couple more machines to help with the backup. Today- I had to wait for a machine while a guy literally was sitting there playing air guitar. Staff really could assist with this sort of thing. I guess coming from Artega's I was hoping for a little more. read more