good but sometimes the workrs are a lil rude when it's a rush but they always do a good job on the cookies

Love this place. The best seeets in the West Coast. Tasty sweets. The sparks and Reno locations are awesome

I stopped by Crumbl in Sparks on my birthday after going out to dinner with friends. Everyone was craving something sweet, so they suggested we head over to Crumbl. When we walked in, the store was clean, simple, and very minimalistic. There were a few employees inside, but no one greeted us or said anything when we came in. I think that may be because ordering is done at the kiosk off to the side, but it still would have been nice to get a quick hello or even a few recommendations, especially since the menu changes. We ended up ordering a mini 6-pack box, which came out to about $15. We got milk chocolate chip, pink sugar, brownie batter, cookies and cream, mom's recipe, and one of the weekly specials, cookies and cream cheesecake. Overall, the cookies were pretty good. The cookies and cream and pink sugar were definitely the best of the bunch. The others were okay, but nothing that really stood out. The cheesecake cookie was a little weird to me and not something I would order again. Crumbl is decent to good, but at the price point, it is hard to justify it as anything more than an occasional treat. You can find cookies that are just as good from local bakeries, often at a better price. Still, it was a fun stop with friends and a nice way to end my birthday night. read more

Crumbl - Sparks - 6 pack mini box - Bakeries Near Me - Sparks, Nevada

Amazing cookies. Customer service could definitely use some work, but the product is always great! The staff here tends to be extremely young females on the immature side. Meaning while they always say "Hi, Welcome to Crumbl" when you walk in, don't expect much acknowledgment or attention if you have a question as they're often too busy talking to each other. This also makes their efficiency to be greatly lacking and results in longer wait times. Today, we walked in to an all male younger staff and the vibe/experience was much different. Friendly, focused on business and fast. We were in and out in less than 5 minutes. Kudos to mgmt on the current team! read more

Went here for another birthday celebration cookie and wow! The customer service is unmatched, the cookie was warm and delish, and the store front is organized and clean. We will definitely be back! read more

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Stopped in today after a hair appointment as I've been wanting to stop in for quite some time but unfortunately there is not a crumbl in the my side of town so I had to wait until I was on this side of town. Ordered a mini box of 6 cookies. The pink cake heart for mothers days, a chocolate covered strawberry, Oreo cookie, cake batter cookie and then 2 Oreo cheesecakes. So far I've only had the cake batter one which was delicious but very sweet. The mini size are perfect. Can't wait to try the rest of the cookies. The inside is very sterile looking, no chairs just a self service counter, 1 register to be helped by the workers then a pick up area. They really mean to get you in and out, no date night of eating your cookies there. read more

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Customer service wash trash. Waited for over 10 minutes while the employees(kids) continued their conversation just to be told finally that I can flip the screen to order, keep in mind that was my first time there so I didn't know it was a self service nor was there a sign. After being directed to put my order in everything was basically sold out vs what the kid told me when we walked in that only two items were sold out. Just a trash experience especially for my first time! read more

I go to the Crumbl location weekly as I live nearby. They usually are fast and have every flavor. The cookies are really good and they don't seem to be a location who skimps out like others do. Very rarely do I leave disappointed, and really only ever because they're out of a flavor or backed up a little bit. I look forward to future flavors! read more

Paid full price for what was supposed to be a Cookie Dough Pie tester and walked out with something that was... honestly just sad. First off, no greeting when I walked in. Not even a quick "hey." The place felt checked out from the jump. When I got to my car, it was immediately obvious the pie was way smaller than expected. I double-checked with the internet and confirmed it was a mini. Photo included for clarity. I called the store and they did issue a refund, which I appreciate. That said, it doesn't really make the experience any better. At that point, the damage was done. I'll be honest, it feels pointless reviewing a chain, let alone a franchise chain, but this location deserves the feedback. Crumbl has always been hit or miss for me, but since moving here, this store has been consistently more miss than hit. Between the lack of basic customer service and sloppy execution, it's hard to justify going back. There aren't that many great dessert spots in Reno, but my experiences aren't justified to keep rolling the dice here. read more

Crumbl - Sparks - Cookie Dough Pie - Bakeries Near Me - Sparks, Nevada

It's pretty good, the large cookies can be a bit much but the mini cookies are perfect

Awesome cookies, but at a premium price. I stopped by Crumbl for their free chocolate chip thin cookie promotion and was surprised at how organized everything was and was given the free cookies immediately. I ordered a coconut cake but forgot to snap a pic, but I guess that is a statement to how good it was because it was delicious! As delicious as everything is, it will cost about a little under $5 every cookie and then you get a free cookie or so as you bundle more and more. read more

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Crumbl was just okay for me. The cookies looked better than they tasted. My chocolate chip was overbaked. Not worth hype for me. The staff seemed completely disinterested in customers or maybe just not interested in me. The vibe of the store wasn't the best. Needless to say I won't be back. Only giving it one star for how clean it was. read more

Walked into the Crumbl place was unable to pick up my cookies right away because they said I had to select the fact that I was here on an app then I showed them. There was no option for that and then they said someone had already picked up my order and I said it wasn't me and then the two employees shot me a very dirty look as if though I was wrong and I should've been nicer when telling them they made their own mistake maybe because I didn't tip the fact that was picking up my own order. I don't know, but I'm definitely not coming back here again and I hope that they're negative reviews reflect their own attitude. read more

This is my favorite location by far. Always clean, always friendly, quick to help, and the service is always spot on. I have never had a negative experience here. read more

Great cookies and great workers. I've always had a good experience when coming here, it's a great place to get a treat.

The food was so good would absolutely get the cookies at crumble the pink sugar cookie smells good and tastes good to

Love getting cookies from this location! They are always super fast and extremely helpful

Good service! Yummy cookie flavors that change weekly. Check their website for the latest cookie flavors!

So disappointed tbh I have spent probably a couple hundred bucks here at this shop and have had some good and bad times over the past year they've been open but this last time was the last straw tho. I visited them recently to try their Boston Cream pie cookie and when I picked up my mobile order I took it home only to find a huge black hair embedded in the cream. To the point when I pulled it out it was Iike deep in the cream. So gross. I live about 30 minutes away from this location so it was not like I can just go drive back over there and get another one. I gave them a call to tell them about my experience and to see if they can comp me a cookie for my next visit. After speaking to the manager I was informed my name would be on the books for my next visit to comp me a free cookie. When I returned just two days later because I wanted to get that same cookie, I was told my name was not on a list and was treated with complete disrespect. Probably won't be back here which is unfortunate because they always have such good flavor. Cookies but sad that the employees seem to not care about the business.. read more

Crumbl - Sparks - Boston cream pie cookie with hair in it - Bakeries Near Me - Sparks, Nevada

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This location fails once again. Ordered pickup and they gave it to someone else and wouldn't remake our order. When asked about being charged was met with a completely blank store. The employees are incompetent and anyway half the time the cookies are undercooked trash. Deleting app and will never spend a penny here again. read more

Crumbl - Sparks - Absolutely raw and falling apart. - Bakeries Near Me - Sparks, Nevada

Staff was excellent, shop was clean! Flavors of most cookies were 300% beyond sweet so while it wasn't for us, you should give it a try!

These are good. Stay away if your in fitness mode. They are different cookes weekly. We usually get the four pack to try different flavors to split it. Its located near Costco. Great location in my opinion. There is a lot of activity around there. We are served quickly, in and out. There is no where to sit. I believe it's more of a pick up and go set up. Which is fine with me. Each cookie is like four serving lol. I am warning you stay away if your trying to get fit read more

Very clean and fast service. Fresh and warm. We watched them package our order in a cute box. My younger daughter loves the cookies.

Good service and great cookies Being able to order on tap screens or in person or using their app. Just makes it's easy read more

Delicious cookies! Quick to order and pick up! Perfect to bring to parties! Friendly service! Cute decorations in the store! What else can I say? read more

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delicious cookies and sometimes cheesecakes Always smells amazing walking in to get my cookies read more

Way too expensive for a cookie that's just meh in taste. I'll save my money next time for a better dessert.

Out of one of the large cookie we ordered but they gave us an extra cookie for the inconvenience.

This was my first time visiting Crumbl! I went in during the free cookie day, and was surprised how fast they were assigning customers! Friendly service with a smile, while welcoming every customer that came in. I ordered some extra treats as well, fairly priced and they tasted amazing! Thank you Crumbl for a fun experience. I will be back. read more

In their defense this is the craziest I have ever seen. There were people even outside waiting. I think it was because of the new beetlejuice release. Either way the staff looked exhausted but still greeted people. They were very kind and efficient. We love this place and it's delicious. read more

Crumbl - Sparks - Busy - Bakeries Near Me - Sparks, Nevada

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Crumbl Cookie is a must try! It's nice they change the flavors often. Our family enjoys the cookies each time we visit. Our #1 choice thus far is the Olivia Rodrigo cookie. read more

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Online app ordering always quick easy & convenient...cookies are alway look amazing. Love that the flavors switch wkly read more

Crumbl - Sparks - 6 pack of yummy cookies perfect for birthday treats - Bakeries Near Me - Sparks, Nevada

I was super bummed that I had drove an hour and a half to get the lemon and when I went to place my order it had sold out.. I thought that they made them there? So how do they sell out about 12 hours before closing?? I wasn't impressed with the mudslide one, maybe since I'm not a big chocolate or hazelnut fan... the raspberry was ok... nothing I would drive the hour and half for again. I haven't had the mom's recipe yet.... And the hubby will eat the chocolate chip one since I won't.. so far my favorite is the blueberry lemon one. The place had about 10 people waiting for their order when I got there, but it smelt sweet and sugary...must have been the frostings. read more

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Great flavors every week, service is excellent, joy and good. We always enjoy the flavor of the week

Great service and it's crumbl, so it obviously a delicious cookie! I enjoy the classic flavors the most.

Great experience. The customer service is always great and the cookie quality is always great.

Oh, yum! I've been hearing about Crumbl from friends and coworkers. I'm a pretty avid cookie baker myself, but I decided to buy a box of six for a work event. This week we got a chocolate chip, fudge brownie, mint chocolate chip, pink doughnut, pink frosted sugar, and maple bacon. They were all delicious! It's so easy to eat more than you really should! I think $24 for six large cookies (tip included) is about $6 per cookie, so this might be a once in a while purchase for me. We went on a Friday morning and it wasn't busy at all. One of the workers came over, took our order, and explained a few of their specials. I'm definitely a fan! read more

Crumbl - Sparks - All the cookies this week 3/3/23 - Bakeries Near Me - Sparks, Nevada

I love the smell of freshly baked cookies and this place gets me everytime! I love to bake and it's always been one my favorite pastimes, but I love to treat myself and my family to a chocolate chip cookie I didn't have to bake in my kitchen. I love the exclusive flavors, but I'm a sucker for a warm chocolate chip cookie. The service has always been great here; a few of them have had to help me with the screen upfront. I'm glad they were there to help and even happier to leave with warm freshly baked cookies. read more

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Cookies are great and always fast. Love that the flavors change each week. Staff are quick and friendly

I got a gift card for this place, I'd never heard of them before, but I decided to go and try them out! It wasn't at all what I was expecting. It's like a little take out order place with nothing but cookies! There was just a small order counter, some order pads, and than the whole kitchen on full display, it was pretty cool! The employees were very kind to me and helped me with the gift card as I didn't know how much was on it, and they were VERY fast in getting my cookies! It took them home to try them and, I have to say, they were incredible! Absolutely delicious! I was also very surprised by how large they was, representing the price! High recommendation, especially since they do orders and deliveries! read more

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