Went here for another birthday celebration cookie and wow! The customer service is unmatched, the cookie was warm and delish, and the store front is organized and clean. We will definitely be back! read more

See all

Paid full price for what was supposed to be a Cookie Dough Pie tester and walked out with something that was... honestly just sad. First off, no greeting when I walked in. Not even a quick "hey." The place felt checked out from the jump. When I got to my car, it was immediately obvious the pie was way smaller than expected. I double-checked with the internet and confirmed it was a mini. Photo included for clarity. I called the store and they did issue a refund, which I appreciate. That said, it doesn't really make the experience any better. At that point, the damage was done. I'll be honest, it feels pointless reviewing a chain, let alone a franchise chain, but this location deserves the feedback. Crumbl has always been hit or miss for me, but since moving here, this store has been consistently more miss than hit. Between the lack of basic customer service and sloppy execution, it's hard to justify going back. There aren't that many great dessert spots in Reno, but my experiences aren't justified to keep rolling the dice here. read more

Crumbl - Sparks - Cookie Dough Pie - Bakeries Near Me - Sparks, Nevada

Stopped in today after a hair appointment as I've been wanting to stop in for quite some time but unfortunately there is not a crumbl in the my side of town so I had to wait until I was on this side of town. Ordered a mini box of 6 cookies. The pink cake heart for mothers days, a chocolate covered strawberry, Oreo cookie, cake batter cookie and then 2 Oreo cheesecakes. So far I've only had the cake batter one which was delicious but very sweet. The mini size are perfect. Can't wait to try the rest of the cookies. The inside is very sterile looking, no chairs just a self service counter, 1 register to be helped by the workers then a pick up area. They really mean to get you in and out, no date night of eating your cookies there. read more

See all

Great cookies and great workers. I've always had a good experience when coming here, it's a great place to get a treat.

Out of one of the large cookie we ordered but they gave us an extra cookie for the inconvenience.

Awesome cookies, but at a premium price. I stopped by Crumbl for their free chocolate chip thin cookie promotion and was surprised at how organized everything was and was given the free cookies immediately. I ordered a coconut cake but forgot to snap a pic, but I guess that is a statement to how good it was because it was delicious! As delicious as everything is, it will cost about a little under $5 every cookie and then you get a free cookie or so as you bundle more and more. read more

See all

Very clean and fast service. Fresh and warm. We watched them package our order in a cute box. My younger daughter loves the cookies.

Crumbl was just okay for me. The cookies looked better than they tasted. My chocolate chip was overbaked. Not worth hype for me. The staff seemed completely disinterested in customers or maybe just not interested in me. The vibe of the store wasn't the best. Needless to say I won't be back. Only giving it one star for how clean it was. read more

Good service! Yummy cookie flavors that change weekly. Check their website for the latest cookie flavors!

This location fails once again. Ordered pickup and they gave it to someone else and wouldn't remake our order. When asked about being charged was met with a completely blank store. The employees are incompetent and anyway half the time the cookies are undercooked trash. Deleting app and will never spend a penny here again. read more

Crumbl - Sparks - Absolutely raw and falling apart. - Bakeries Near Me - Sparks, Nevada

Staff was excellent, shop was clean! Flavors of most cookies were 300% beyond sweet so while it wasn't for us, you should give it a try!

These are good. Stay away if your in fitness mode. They are different cookes weekly. We usually get the four pack to try different flavors to split it. Its located near Costco. Great location in my opinion. There is a lot of activity around there. We are served quickly, in and out. There is no where to sit. I believe it's more of a pick up and go set up. Which is fine with me. Each cookie is like four serving lol. I am warning you stay away if your trying to get fit read more

So disappointed tbh I have spent probably a couple hundred bucks here at this shop and have had some good and bad times over the past year they've been open but this last time was the last straw tho. I visited them recently to try their Boston Cream pie cookie and when I picked up my mobile order I took it home only to find a huge black hair embedded in the cream. To the point when I pulled it out it was Iike deep in the cream. So gross. I live about 30 minutes away from this location so it was not like I can just go drive back over there and get another one. I gave them a call to tell them about my experience and to see if they can comp me a cookie for my next visit. After speaking to the manager I was informed my name would be on the books for my next visit to comp me a free cookie. When I returned just two days later because I wanted to get that same cookie, I was told my name was not on a list and was treated with complete disrespect. Probably won't be back here which is unfortunate because they always have such good flavor. Cookies but sad that the employees seem to not care about the business.. read more

Crumbl - Sparks - Boston cream pie cookie with hair in it - Bakeries Near Me - Sparks, Nevada

See all

Good service and great cookies Being able to order on tap screens or in person or using their app. Just makes it's easy read more

Delicious cookies! Quick to order and pick up! Perfect to bring to parties! Friendly service! Cute decorations in the store! What else can I say? read more

See all

delicious cookies and sometimes cheesecakes Always smells amazing walking in to get my cookies read more

Way too expensive for a cookie that's just meh in taste. I'll save my money next time for a better dessert.

This was my first time visiting Crumbl! I went in during the free cookie day, and was surprised how fast they were assigning customers! Friendly service with a smile, while welcoming every customer that came in. I ordered some extra treats as well, fairly priced and they tasted amazing! Thank you Crumbl for a fun experience. I will be back. read more

Pretty fast service great cookies! I have been to this location a few times and never have had a bad experience.

In their defense this is the craziest I have ever seen. There were people even outside waiting. I think it was because of the new beetlejuice release. Either way the staff looked exhausted but still greeted people. They were very kind and efficient. We love this place and it's delicious. read more

Crumbl - Sparks - Busy - Bakeries Near Me - Sparks, Nevada

See all

Crumbl Cookie is a must try! It's nice they change the flavors often. Our family enjoys the cookies each time we visit. Our #1 choice thus far is the Olivia Rodrigo cookie. read more

See all

Online app ordering always quick easy & convenient...cookies are alway look amazing. Love that the flavors switch wkly read more

Crumbl - Sparks - 6 pack of yummy cookies perfect for birthday treats - Bakeries Near Me - Sparks, Nevada

7 employees working, not one person greeted people waiting in lobby. One person boxing up cookies. Placed an order online, not ready after 1 hour. Staff member more concerned clocking out for launch. The poor guy boxing up cookies all alone is the real MVP of this store today. read more

Can be pricey.. The app helps when you can redeem rewards! & Dubai brownie is my fav!!!

Quick service, it's always clean, and the cookies always taste great as to be expected

Great service and it's crumbl, so it obviously a delicious cookie! I enjoy the classic flavors the most.

Great experience. The customer service is always great and the cookie quality is always great.

Cookies are great and always fast. Love that the flavors change each week. Staff are quick and friendly

Great cookies! I highly recommend you check out this location. They had our cookies ready so quick and they tasted great

Fast service, delicious cookies!! They are always warm too. Flavors change weekly. The app makes it very convenient to order curb cider for in-store pickup. read more

I was super bummed that I had drove an hour and a half to get the lemon and when I went to place my order it had sold out.. I thought that they made them there? So how do they sell out about 12 hours before closing?? I wasn't impressed with the mudslide one, maybe since I'm not a big chocolate or hazelnut fan... the raspberry was ok... nothing I would drive the hour and half for again. I haven't had the mom's recipe yet.... And the hubby will eat the chocolate chip one since I won't.. so far my favorite is the blueberry lemon one. The place had about 10 people waiting for their order when I got there, but it smelt sweet and sugary...must have been the frostings. read more

See all

Oh, yum! I've been hearing about Crumbl from friends and coworkers. I'm a pretty avid cookie baker myself, but I decided to buy a box of six for a work event. This week we got a chocolate chip, fudge brownie, mint chocolate chip, pink doughnut, pink frosted sugar, and maple bacon. They were all delicious! It's so easy to eat more than you really should! I think $24 for six large cookies (tip included) is about $6 per cookie, so this might be a once in a while purchase for me. We went on a Friday morning and it wasn't busy at all. One of the workers came over, took our order, and explained a few of their specials. I'm definitely a fan! read more

Crumbl - Sparks - All the cookies this week 3/3/23 - Bakeries Near Me - Sparks, Nevada

Service is great! Friendliness entering the location! And Dubai cookie was amazing hope thy bring it back religiously!

I love the smell of freshly baked cookies and this place gets me everytime! I love to bake and it's always been one my favorite pastimes, but I love to treat myself and my family to a chocolate chip cookie I didn't have to bake in my kitchen. I love the exclusive flavors, but I'm a sucker for a warm chocolate chip cookie. The service has always been great here; a few of them have had to help me with the screen upfront. I'm glad they were there to help and even happier to leave with warm freshly baked cookies. read more

See all

I got a gift card for this place, I'd never heard of them before, but I decided to go and try them out! It wasn't at all what I was expecting. It's like a little take out order place with nothing but cookies! There was just a small order counter, some order pads, and than the whole kitchen on full display, it was pretty cool! The employees were very kind to me and helped me with the gift card as I didn't know how much was on it, and they were VERY fast in getting my cookies! It took them home to try them and, I have to say, they were incredible! Absolutely delicious! I was also very surprised by how large they was, representing the price! High recommendation, especially since they do orders and deliveries! read more

See all

I ordered online to pick up after work. It's a quick and easy process on their app. My cookies were ready for me at my designated time slot. The people at the counter were friendly and helpful. The cookies were delicious! I think Crumbl cookies are on the sweet side, so I can only eat a few bites before I go in to sugar overload. They are perfect for sharing with friends or family because there's plenty. I love trying out the different weekly flavors. read more

Crumbl - Sparks - Bakeries Near Me - Sparks, Nevada

Crumbl has really good cookies, but is always out of supplies. On their website it doesn't show it being out of something until you go to order it. Gotta learn the hard way sometimes. read more

Fabulous cookies, who doesn't love this place. Introduced to this chain in Vegas. Just wow quick service and super selection every week. The hip store is clean and a lot of employees busy making cookies. We bought half a dozen to fill our tummies. read more

CRUMBL! Seriously - the BEST. Every week I am always checking to see what they have on the menu. Each time I go service is fast, the workers are kind, and the cookies are always hot or cold depending upon what you order. There's no place to sit but this is definitely a grab and go so you can enjoy your cookies anywhere! The location is clean, there's great parking, and there's plenty of shops to hit up around the area. read more

These cookies are the reason I will never be skinny! Keep up tasty treats and I will keep stuffing my face until my wife yells at me to stop. read more