Great service and very kind workers would visit again. The workers truly brought the whole store together the cookies and food are truly amazing.I CAN not wait to visit it again thanks so much crumbl! read more

Haven't been to Crumbl in a while, but we ended up visiting recently because my son was interested in the Minecraft cookies. I'm just not a fan of the overall experience where you order on the tablet in front of you. They say welcome to Crumbl when you come in which kind of primes you to think that they're gonna take your order, but then they just go back to working on cookies and you kind of stand there for a second until you realize oh I need to order myself. And then the user interface really isn't intuitive on the ordering app on the tablet. I consider myself to be fairly tech savvy, but the menu options were titled kind of vaguely. For things like this I feel like it really needs to be immediately obvious. The cookies themselves were pretty good, again with the chocolate chip being my favorite. The Minecraft cookie did look cool, but I was disappointed that the entire thing wasn't edible. And it was definitely more of style over substance. The flavor was alright but nothing special. I just still feel like there's some room for improvement with the flavor and texture of the cookies. This is their main focus, cookies are all they do. They should be the best darn cookies in the world. read more

See all

Typically I am not the biggest fan of crumbl as they have changed their ingredients in the past few years but I did enjoy this box. The smores cookie was the best but my husband liked the confetti cake cookie. This was door dashed so I am not sure how the staff or the ambiance of the store are. read more

Crumbl - Omaha Northwest - Box - Bakeries Near Me - Omaha, Nebraska

See all

I've lost count of the amount of times I've been to crumbl - I've been going since they opened their first location in Omaha and tried so many of their rotating flavors. This weeks lineup was up there with some pretty good flavors, but I've definitely had better. The cookies we got were: cinnamon square, strawberry biscoff cookie, Galaxy brownie cookie, and the semi sweet chocolate chunk cookie. The sea salt toffee was another option for this week but it wasn't calling out to me, and their semi sweet chocolate chunk never fails - it's one of my all time favorites and is always so soft and gooey in the middle with a perfect balance of flaky salt on top. My ranking for this week is: 1. Galaxy brownie cookie 2. Semi sweet chocolate chunk 3. Cinnamon square 4. Strawberry biscoff cookie The galaxy brownie was served warm and was soooo gooey in the center. Such nostalgic flavors with the chocolate sprinkles on top. Their brownie base is always fire, so rich and decadent chocolate flavor. The cinnamon square I've had before. Not my favorite of their squares/ cake type rotations but still very good. It reminds me of the Trader Joe's sheet cakes a little bit. The strawberry biscoff was lacking flavor this week. The strawberry frosting was nice but the cookie base wasn't doing it for me and was pretty bland. The biscoff was just fine. Overall an avg of 7/10 rating for the week. Some of my all time favorite crumbl cookies have got to be: cinnamon roll cookie, confetti milkshake cookie, tres leches cake, Oreo mallow sandwich, and the semi sweet chocolate chunk. I've had all their Dubai chocolate stuff and it's good but I don't think it's worth the hype. read more

Crumbl - Omaha Northwest - Cookies - Bakeries Near Me - Omaha, Nebraska

I ordered ahead at this location and gave them 20 minutes before I went to pick them up. The workers would not come out to the front to ask people about their orders and ran back without checking in on anyone. When I finally got ahold of one of the employees to ask about my order after waiting for another 10 minutes, my order was still not ready. I ended up waiting over 20 minutes for a 4 pack of cookies, and by the time I was leaving, there were 15 other people waiting in the store. The cookies were fine, but a little overpriced and not worth it after this wait. Very disappointed read more

Crumbl - Omaha Northwest - Bakeries Near Me - Omaha, Nebraska

There are great selections but sometimes the queue is long. I love their semi sweet chocolate chunk cookie as it's not as sweet compared to the other cookie flavors and it has some salt sprinkles to balance out the sweetness . read more

Crumbl - Omaha Northwest - Bakeries Near Me - Omaha, Nebraska

Great cookies. Expensive. You can preorder on the app to make it easier. Worth the trip

Crumbl has started offering mini versions of their cookies almost every week, so we've been getting them more now that they're not so gigantic. And trust me, the minis are the way to go!! You get the same flavor without it being giant and overwhelming. Of the minis we've tried, these have been our favorite: Cinnamon Roll: This was my favorite, as it tasted just like a Cinnabon with the swirly cream topping, but as a cookie! Super good warmed up, too, making it all ooey gooey and a little melty (like a cinnamon roll!!) Waffle: My husband's favorite and for me, it almost tied with my fave! It's a semi sweet waffle looking cookie with a little drop of buttery frosting, making it seem like a waffle even more. And it came with served with a side of syrup for the top! So perfect. Strawberry Cupcake: Loved this one. It tasted just like a vanilla cupcake with a super sweet and tart strawberry swirl of strawberry cream frosting. It was extra moist and delicious. Birthday Cake: This honestly tasted just like a birthday cake! It had the flavor of raw cake batter, with a soft buttercream white frosting and little holiday sprinkles on top! Peanut Butter Cookies and Cream: Definitely seemed very simple, but was so tasty! It was the perfect mix of chocolate and peanut butter, with little bits of chocolate inside to give it a little bit of texture. Snickerdoodle Sandwich: This came chilled, but I heated it up as I'm not a huge fan of cold cookies. Once it was heated up, it was great! It consisted of two snickerdoodle cookies with vanilla frosting in the middle, and a a sprinkle of cinnamon sugar on top. Now on to the "mid" mini cookies that we didn't love so much, but didn't hate: -Ginger Snap: This was more simple than all the rest, but it was still pretty tasty. I just don't know if I'd use a spot in my pink box for it again. Chocolate Chip: Always good, but we get it almost every time to fill in a box of six. Also, the mini size doesn't really work as well on this one, as it loses the soft center of the larger size version. Turtle: I liked the cookie part, which was a dark chocolate rolled in super fine chopped pecans. and the layer of caramel and milk chocolate layered toppings, but I was not a fan of the nuts on top. I think the cookie having the chopped nuts in it was enough. And the ones that we straight did not like: -Banana Bread: I'm just not a huge fan of banana flavored things, unfortunately. The actual cookie itself was banana flavored, topped with glazey brown sugar compote that almost made it soggy. -Peppermint Ice Cream - There's not much to say about this one, except that it tastes like straight toothpaste. Blech! Overall, Crumbl is still hitting it out of the park in flavors (aside from the few that were misses this time around). Especially now that they offer the mini sizes, I think they're a lot more accessible to those who don't want gigantic over indulgent cookies! read more

See all

If you've had Crumbl cookies before, then this place has the same great cookies! If you've never had Crumbl Cookies, then this place sells some of the best cookies in my honest opinion. It's a nationwide chain and they specialize in baking cookies. They rotate flavors weekly, so there are always reasons to come back and visit. The cookies are a bit pricy, but they're also very big, enough to share if you're so inclined. The cookies are always freshly baked daily around the clock. There are too many flavors for me to say a favorite I would say this location in particular is usually quicker than the other one in town and I haven't had any issues with waiting or lines, so would choose this one over the other one if that's an option for you. read more

Crumbl - Omaha Northwest - Bakeries Near Me - Omaha, Nebraska

I've always loved Crumbl Cookies, but I was a bit disappointed when they removed the free birthday cookie--especially since you need a certain rewards level to qualify, which I don't have. Luckily, my parents still sent me two full boxes of cookies for my birthday, which was a sweet surprise! I absolutely love these cookies, but sometimes they can be a bit too sugary and calorie-heavy for just one. I'd probably be happy with half of one, especially if it were a bit less sweet. read more

Crumbl - Omaha Northwest - Bakeries Near Me - Omaha, Nebraska

See all

SO Glad they opened a NW location for Crumbl Cookies. Now I don't have to drive 15 minutes out of the way for these! Just like the Lakeside store it's a smaller shop, which I assume is to keep costs down, so you can't enjoy them inside. It's simply a grab and go type of cookie store. I went before lunch today and there were about 3 people in front of me. The line grew quickly behind me but that's probably because their credit card reader was down so things went a little slower than usual. I chalk this up to working out the kinks of a new store - they just opened a week ago so please be kind to the new staff! Everyone was very friendly and welcoming throughout my time in the store, even with technical difficulties. Now the cookies themselves - just as delicious as the other locations I've been. The Apple Pie one is probably my new favorite. A thicker cookies crust bottom with a perfectly sweet apple pie filling and crumbles on top. Yummm! As with all locations, they rotate weekly so check their Facebook page or App for the flavors ahead of time! read more

Crumbl - Omaha Northwest - Nutella, Apple Pie, Heath Bar, Confetti - Bakeries Near Me - Omaha, Nebraska

I really love the upscale cookie twist Crumbl offers. The cookies are huge, they could easily be shared amongst 3 people. I was hoping to get a few of the smaller sizes, but learned those are only for catering. The cookie we choose was delicious and even maintained its freshness a couple days later when we finally finished it! I would love to come back and try some ice cream as well. With a regular menu rotation, I am excited to see what more they have to offer! read more

Crumbl - Omaha Northwest - Bakeries Near Me - Omaha, Nebraska

See all

I am a huge fan of Crumbl Cookies! We recently moved from the Southwest side of town to the Northwest side of town and I was a little concerned about how the Crumbl Cookies on this side of town was going to be. I am in a Facebook group and see a lot of people had issues with different locations and the quality of their cookies. I am so happy to say that this location knocks it out of the park every time. I have no ordered from this location about 5 times and the cookies were amazing every single time and looked just like the pictures advertised. Plus every time I have been in there, the staff is always very friendly. LOVE this location!!! read more

Crumbl - Omaha Northwest - Bakeries Near Me - Omaha, Nebraska

I have visited this location a few times, I tend to order online and pick up. While I dont have much interaction with the staff, they always have my order ready in a few minutes, prepared just as expected! read more

Crumble cookies are our favorite! So flavorful! We enjoy the rotating menu and new desserts

Great place for dessert. Service is excellent and the cookies tasted so delicious. I can't wait to get more dessert from them

Great Cookie! Great experience for the littles to each pick out their own cookie! They love it!

This Crumbl hasn't let me down. I've seen pictures posted online of terrible looking cookies, but I've never experienced that here. They're almost always well-stocked, too. One time right before Christmas I ordered online, but they were out of 2 of my cookies when I arrived. The staff went out of their way to make it right and I got all of my cookies, just 20 minutes or so late. Not A big deal considering they were slammed for the holiday. read more

I was returning a package to UPS and saw they were open and NO LINE?! I thought they were closed lol but they were open and it seriously does live up to the hype I am stoked. The only cookie I didn't like was cornbread...I meant to get apple pie but my brain was thinking cornbread. Anyway get there mid afternoon for smaller crowds, I went in with no line then it quickly grew! $15 with tip for 4 cookies .. could be pricey but they have smaller version too read more

Crumbl - Omaha Northwest - Bakeries Near Me - Omaha, Nebraska

See all

I am behind on the times but I finally went to Crumbl to see if it lives up to the hype and I'm happy to confirm the hype is real. The cookies were delicious. The service was extremely fast and efficient. Overall I was pleased with the experience and can't wait to go back. Our favorite flavor was the brookie, brownie cookie. read more

Crumbl - Omaha Northwest - Bakeries Near Me - Omaha, Nebraska

this was my second experience with Crumbl. I have a sweet tooth, so the options that they have every other week are very good. If I was to add any other input, it would be to keep every kind of flavor cookie that there is and let individual shop from them. That way. read more

I'm done with Crumbl. Used to be they made the cookies in-house, the staff was friendly and helpful, and the warm choc chip cookies were amazing. Now no one greets you or even takes your order. You have to use their order screen. I don't think they make the cookies there now; the mixers were plainly not in use. I think now they're made off premises and at the store they just frost them. I tried the red velvet cake/cookie thing and it was dry and wayyyy too much sweet frosting. Plus the prices are staggering. IMHO, another case of corporate greed ruining a good thing. Since they've basically taken away everything I loved about Crumbl Cookies, I won't be back. read more

Always fast and great service. If you have the app it makes the whole experience 10x easier. Can never go wrong with their cookies! read more

The 2 stars are for the cookies, as they are decent, but the service at this location is terrible. Every time we go in here, the workers seem to have a terrible attitude, are slow, and rude to customers. There are plenty of other places nearby that are much better and actually seem to want your business. read more

Super friendly. Consistent service and product. We typically order in advance and pick up and everything has always been smooth.

My husband and I love Crumbl and buy cookies every week! We're from out of state, and had expectations based on other locations we frequently go to. We went the store about 2 hours before closing and the staff greeted us with their backs turned. We saw that half of the flavors were sold out at the time and were willing to wait for a fresh batch to try this week's flavors. At our local Crumbl, the customer service is amazing and when there was a sold out flavor, they offered to sell it to us if we were willing to wait. Due to the weekly flavor rotation, we waited 20 minutes and when we received our cookies, they gave us a free cookie pass for the wait. This time (3/18), my husband asked if they were able to make the sold out flavors and a male employee responded that it would take a while. My husband said that we're willing to wait and then the employee asked who seemed like the shift lead/manager if they could make the sold out flavors and she dismissively said "No." She didn't give a reason or seem apologetic at all. The response we received from staff made us feel intrusive.They didn't seem to care, all of the employees on shift were just standing around and no one was being productive. Until we received our cookies, we saw some employees messing around and hitting each other with cookie scoops, while the others were standing around. No cookies were being made at all. Lastly, they gave us old cookies that were not the usual melt-in-your-mouth consistency. We were really disappointed because we look forward to Crumbl every week. read more

Arrived right at 8:10 and they were READY! The self ordering was not up and running, But perhaps it was a good thing with all the newbies ordering. They needed a bit of direction. The cookies came out as absolute perfection and I was so excited to share them with my mom who had never had crumble. I'm pretty sure it's going to be a lifelong guest! Side-note the blonde gentleman who took my order was the sweetest human known to the planet.Keep up the good work crumble staff! And open one downtown!!!!!! read more

Crumbl - Omaha Northwest - Hard working staff! - Bakeries Near Me - Omaha, Nebraska

I am so disappointed. Monday I tried to phone in an order and was told I had to use the app. I tried to use the app three times from my phone. I called the store and told them I was unable to use it they said to try from my computer. I was able to do it from my computer, however I did not want to download the app just for one order. So I did take a picture of my receipt. When I went to pick up my order today, it was chaos in the shop. I had children in the car and as I waited for my order. I was asked if I had the app to signal. I am here to pick up my order. I did not have the app on my phone because I did not want an app for a one time order. But I did have the receipt on my phone and showed it and gave my name. When my order was brought to the counter; the girl opened the box and said these are your cookies I said no they're not. That's not what I ordered. I said I ordered the cookies with the X and Os on them. She said well we don't have those here and walked away. Not a I'm sorry..... Not would you like to substitute for something else she just walked away...... such poor customer service! I have sent an email to the customer service link. read more

Always enjoy a good Crumbl cookie! Smiling faces and a clean business! I've never had to wait for my order when picking up.

These cookies are absolutely fantastic! They are also gigantic! If you are thinking of stopping don't be fooled by the long line, it moves pretty fast and the cookies are worth the wait. read more

Love picking up a box for the office! We can cut the cookies into fourths or even sixths, and then we can all try a small bit of heaven. It is just the little things of some delicious cookies, that can make the work day just a little sweeter read more

Cornbread cookie cannot be beat! Best sweet and savory cookie. clean environment, friendly staff, and awesome cookies. read more

Always tasty ! Always friendly. Definitely worth a visit for a cookie fix! I love there's always variety

Are you serious? People told me this place was so good, this was the biggest rip off. First off the cookie was dry af. Second it wasn't very flavorful, it had the reminiscence of a Great Value vanilla sandwich cookie. I wouldn't pay the 2$ I tipped for this cookie, let alone the actual 5.99 they charged! Trash #moneygrubbingliberalmillenialscam read more

Easy self order with quick and friendly service. Cookies are a little pricey, but amazing! Sharable too because they are so big! Live the changing flavors. read more

we placed a pickup order hoursss before our pickup time to ensure we got all the cookies we wanted. we made sure to fully pay for the order and also arrive a bit early to make sure we got them and then once we got there they asked if we had the pickup order and we said yes and then they told us that they only had their chocolate chip cookies left meaning they sold the cookies that were meant to be put in our order. it's just really disappointing because we made all the precautions and everything and were really excited to try the flavors then we get there and they say they're all sold out after we already paid. read more

Amazing cookies! Great staff! Clean store! Love this place and all the cookies they have, they usually always have chocolate chip which is my favorite read more

Very pricey, lots of staff, nice selections each week. Instead of each of us eating a whole cookie, we take them home, cut them into 1/8ths, freeze them and enjoy small bites after dinner. read more

Cookies were great, customer service was poor. I was not greeted and wasn't asked if my cookies looked good/right. The other location in Omaha - so friendly! This one - well, I won't be back. read more

Love Though I miss the mini cookies because I could try them all and not feel as guilty.