I'm always greeted when I come in the store and it is quiet and clean. I usually order ahead on the app and they always have my order ready within minutes of my arrival if not immediately. Everything looks and tastes great once I get it home and dig in read more

It was around 9:30 o'clock on a Tuesday just before closing at 10 PM. We ordered 4 Dubai chocolate brownies. I'm not sure if they ran out and didn't want to tell us or what exactly happened on their end but we ended up with an almost half the size brownie, still in the cardboard, crystallized sugar and butter on the bottom. It tasted slightly different than the other bc of this. I send an email with a picture and tried calling Thursday, Friday, Saturday after I hadn't heard back via email. On Friday a gal took my name and phone number to give to their supervisor but I have never heard back from them. read more

Crumbl - Lakeside - Half the size brownie still in its packaging, crystallized sugar and butter on the bottom. - Bakeries Near Me - Omaha, Nebraska

Is there anything more delicious (and unhealthy) then a Crumbl cookie? Every single flavor, even the ones I don't usually like, tastes delicious (and has at least 600 calories). The mini cookies are wonderful and allow me to have many different flavors (without the crazy calorie count). Crumbl is so delicious. read more

This location finally added mini cookies available for 3, or 6 packs, and it's the perfect size for such a yummy treat without all the guilt of eating a whole one! The 3 flavor options is just enough to try out some weekly favorites or get your routine cookie. It's easy to order at the kiosk or with a clerk. I went in over the 12pm hour and was in and out in minutes. read more

Dubai chocolate was delicious. Right amount of crunch. Wish the sizer was a bit bigger for the large.

As soon as we walked into the store we were greeted by a very nice lady and bam fresh cookies were handed to us not even 5 minutes later. These cookies are huge and delicious. They are on the sweeter side but what do you expect from a cookie the size of a donut. Our chocolate chip cookies where right out of the oven, mouth watering. I bought some milk to go with my cookie and it was perfect. I was only able to eat half but my hubby and son ate their entire cookies. Since I couldn't finish my cookies. I saved them for later and ate them over a 3 day period. The quality of the cookies were still as good as the day we got them. It's pretty cool that they make different cookies every week with the exception of chocolate chip cause that's the best cookie, right? read more

Crumbl - Lakeside - Bakeries Near Me - Omaha, Nebraska

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First time here. It was a Friday night about 9 PM. We walked right in and it was very simple to place an order and pick it right up within minutes. I ordered a four pack of cookies. I got two chocolate chip and two Oreo. I have eaten the Oreo only currently and it was very very good. I will save my chocolate chip for tomorrow. Initially over four dollars for a cookie seems terrible. If you think of it like getting cake at a restaurant for dessert for four or five dollars....It doesn't seem so bad. I won't be getting this every week or every month, but probably would on occasion. Overall, I'm pretty happy. Apologize this was meant for the 156 Maple location. read more

Crumbl - Lakeside - Oreo - Bakeries Near Me - Omaha, Nebraska

Friendly staff and quick orders, just run out of cookie types frequently. It wasn't too busy, but did have to wait a little bit to order.

Lucked out today as there was absolutely no line. Was greeted the staff upon entry and they were very patient as I had my kids and their friends with us. So luckily it was slow and we were able to take our time. The smell when you enter the store of freshly baked cookies is just amazing. This week we were able to get a Honey bun, sugar cookie, Oreo cookie and raspberry donut. They looked delicious and the bits I stole on the way home matched just what I was expecting. read more

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This was my first Crumbl experience, and I wasn't disappointed! Yes, I waited about 30 mins to get inside to order. Yes, they were out of two of the rotating flavors I wanted to try. However, we need to remember that this is a new location and the staff are all still green. I have no doubts that they will work out the kinks and be more seamless as time goes on. The cookies are HUGE and delicious. I love that they are served warm (or chilled, depending on the cookie!) My husband and I each had a hard time picking which one was the best. I'm looking forward to trying more flavors in the future! read more

Crumbl - Lakeside - Bakeries Near Me - Omaha, Nebraska

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Crumbl probably have the best cookies in town! Yes, the wait time is not ideal but the cookies make up for it. They are big, fluffy, and full of flavor. The staff is friendly and answers all of your questions about the different cookies they have available that week. There is plenty of parking space in front and the line move pretty fast. I would highly recommend for anyone that is looking for the perfect cookies! read more

Crumbl - Lakeside - Bakeries Near Me - Omaha, Nebraska

I wish the employees would have acknowledged me when I came in, and I wasn't shown what my cookies looked like at the time of pickup. However, the cookies were well baked, and the store was clean--that's a plus! read more

Every time we've had cookies from here they've been great!! Super yummy and the staff is nice too

I finally stopped by thanks to my free Birthday cookie coupon. The girl working the counter was very friendly and described each cookie that they had. She also gave me her opinion on what to try. I walked out with a cinnamon roll cookie and an Oreo cookie. Both were warm, but we didn't eat them until later that afternoon. They were both very good, but I think the Oreo was a little better. I want to try them all, but my wallet won't allow it as much as I would like. They are a bit pricey but nice for a surprise. read more

Crumbl - Lakeside - Cinnamon roll & Oreo cookies - Bakeries Near Me - Omaha, Nebraska

We love them and their cookies are delicious. They are always fast and efficient with our cookie orders and always smell top notch.

Fast, Fantastic, Friendly! My first visit to Crumbl Cookies was all that and more. Julianna and Maximus were very helpful, told me a bit about the cookie choices and steered me to the Thursday variety pack. I added a water and checkout was a breeze. I was in and out in under five minutes. My cookie variety pack included the buckeye brownie, chilled duice de leche, cake batter, and maple oatmeal. The duice de leche was iced with caramel and a dab of frosting. Thick, sweet, cakey texture coated in a caramel coating made it my favorite so far....I am still working my way through the sampler box and I have a feeling that each cookie tasting will become my new favorite--they are that good! I am a self taught cookie baker, and a little hard to impress when it comes to bakery items but I will be going back to Crumbl. A storefront just opened off 156th and Maple which might be a little too close for my expanding waistline. Now I know what everyone has been talking about! Crumbl is good, a little pricey......but worth the price for special occasions or when you want to ensure a positive experience. read more

Crumbl - Lakeside - Menu and self service stations - Bakeries Near Me - Omaha, Nebraska

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The reason Crumbl it's so fun is because they have unique flavors every week. This location is small, very clean and efficient. After you order your cookies, they open your box and show it to you before you take it out of the store to make sure you got the correct cookies. Staff here so friendly! Although these cookies are delicious, they are extremely sweet so be prepared! The cookies are huge so you can cut them up and share with others!! You can even buy a cookie divider/cutter from the Crumbl store. This week the flavors were dolce de Leche, maple oatmeal, cake batter, and a peanut butter fudge cookie. My favorites were the dolce de Leche and the cake batter ones! read more

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Horrible, horrible workers. That's all I can say. Will get pissed at you for asking for a refund after placing a online order and then getting there, with them saying they don't have are order read more

These cookies are dangerously good! I could eat two in one sitting. Chocolate chip was my favorite !

Crumbl is so yummy i eat all the time. so yum yum yum service is good the ambiance is good, #doing this for points on the app

This is exactly what I would expect walking into a Crumbl cookie shop! A good arrangement of choices, good service, and warm soft cookies to take out with you. This was the first time I ordered a birthday present and it was quite simple to accomplish on the touchscreen ordering. I also appreciated that the lady behind me didn't want to use the touchscreen diy ordering, and asked the lady behind the counter to assist with ordering so she could pay in cash, and she happily assisted her with great service. These cookies are still delicious!! read more

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This location opened not too long ago and once the crowds died down I decided to check it out.. unfortunately, it definitely didn't meet the hype. There are some things I thought were good, like the efficiency, and friendliness of the employees. And the cookies are ok, at best... my favorite out of the bunch was the Kentucky Butter Cake. I purchased 6 for $26 and I was expecting to be wowed by them and at this price point was quite disappointed. And honestly, I've had better cookies locally. read more

Crumbl - Lakeside - Bakeries Near Me - Omaha, Nebraska

So I FINALLY got to try Crumbl Cookies after many weeks of watching the app for wait times or driving by and seeing ridiculously long lines. I went in on a Monday before lunch and caught them at a slow time apparently. I only had to wait about 10 minutes from arrival to leaving with my cookies. I also want to note there were about 15 staff members working today so I'm not sure if that's the norm or they recently hired a ton of people to meet demand. Now on to the actual cookie review: I bought a 4 pack so my wife and son could try them as well, and let me tell you, these cookies are totally worth the hype! However, you won't catch me standing 45 minutes outside in line for them :). We sampled the confetti, chocolate chip, vanilla crumb cake, and buckeye brownie. My son loved the confetti (huge sprinkle fan), and it was a good sugar type cookie in my opinion. But the best was for sure the vanilla crumb cake. The creamy icing completes this deliciously smooth and soft cookie to perfection! The buckeye brownie is super rich and chocolatey and the original chocolate chip is an excellent take on the classic cookie. I'd definitely come back for more flavors because wow these cookies sure hit the spot. But be aware you will likely be waiting because everyone else in Omaha wants them too! read more

Crumbl - Lakeside - Vanilla crumb cake, buckeye brownie, confetti, chocolate chip - Bakeries Near Me - Omaha, Nebraska

Clearly, this brand knows the demand for their cookies....so to open in such a teeny tiny location in Omaha is just bad business acumen. It was about 90 degrees outside and there was a long line waiting to get into the store, which was very packed inside. No water or shade was available. The app didn't not allow curbside delivery as an option when I attempted to order ahead. This is not ok. I left without trying the cookies. Before opening, the company should be able ensure a safe store environment (with ample space, accessibility and appropriate staffing). Hopefully they can expand their new location and come up with a better avenue to care for their customers waiting in line. Perhaps canopies for shade, some ice water coolers. Hiring staff for curbside pickup. Expanding hours. Perhaps I can try this again next time I am in town and it will be a smoother experience. read more

Always good! They were warm and fresh today. I like that they put toppings on them when we order and they aren't just sitting out waiting to be boxed up. Takes a few more minutes but fresh is best. read more

Cookies are delicious and probably the best IMHO of all the new trending cookie franchises. The weekly changing flavors is a a huge selling point for me because of the anticipation of seeing what's available and the scarcity of the flavors on their way out. So aside from the taste...this locations has LOTS of kinks to work out yet. Service is slow, no sense of urgency, and the workers look highly disengaged. (There's a CBD store next door so I have my suspicions....) Online ordering is not yet available because I suspect they're still understaffed so the process is not as seamless or easy as it COULD be. I know as a brand, Crumbl is very technology driven so I have hopes that things could be better but as of yet, there's a way to go. I wish them all the best of luck and hope to update my review in the near future! read more

Crumbl - Lakeside - Waffle and Chocolate Chip Cookies - Bakeries Near Me - Omaha, Nebraska

First, I think these cookies are worthy of the hype. The brownie batter they have this week is melty chocolate goodness. It is among the best cookies I've eve eaten. A box of 4 comes out to a bit over $14 dollars. They are HUGE cookies. Second, it is true that they are still working out the kinks as of the writing of this review. I showed up on a Monday morning around 9:20 and there wasn't much of a line. However, while I was ordering and waiting, the line started to grow quickly. One issue is that demand is huge. One person had a pick up order of 3 huge boxes of cookies. Good for Crumbl, but it means there can be a wait even when it looks like you are next. Another issue is that they just don't quite have the process down and neither do the customers. I know I had to ask a couple of questions that I won't need to ask the next time. Overall, the cookies are great and I will be back. I expect to be writing a 5 star update in a few weeks once the kinks are worked out. Still, if you see a line of 30 people outside, I highly suggest coming back another time unless you have a couple of hours to kill. read more

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I've now gone to the store, so I have to update my review. They do lose one star. I still feel that those who are posting one star reviews are Karen's, but I admit that they do need to streamline better. I went on 5/14/2022. There were five orders ahead of me. I was there 15 minutes before opening. I wanted to try the pecan pie cookie, unfortunately the very first people in line ordered all the ones that were made, selling them out this morning, that is OK and that is not Crumbl's fault. It's obvious that these cookies are extremely popular and people are going to do this, if they have lines outside their door 30 minutes before opening, this is just expected. They have a lot of teenagers working, obviously...who else is going to work at Crumbl? Not one of them was standing around doing nothing....they were all working, they look like they're trying to have them set in their own stations, it just needs to be better organized. They are a very small store, so management needs to give them better direction. this is on them, not the teenagers who are working for them. I don't have any complaints on any of my cookies they were very yummy and clearly worth the extra effort to get them. I don't see people lining up outside Eileen's ‍ read more

Crumbl - Lakeside - Peanut Butter Bar, Pina Colada, Potato Chip, Salted Carmel Cheesecake - Bakeries Near Me - Omaha, Nebraska

Cookies are sooooo good! Typically staff very friendly. Only complaint is when they run out in the evening like 6pm or 7pm and won't bake anymore for the day, yet open 3 more hours. read more

Good cookies and good customer service The wait time was also short which is nice! Thank you! read more

So I'm kind of a sugar fiend; I have a major sweet tooth, and a good cookie is one of my favorites. A Crumbl Cookies store had just opened up close to my hometown... but then I had to move. So I was super stoked to hear the news that Crumbls was opening up a location in Omaha. This location is still pretty new, so I'm assuming all the lower ratings are probably because they're working out kinks as far as coverage and work flow goes which I think is understandable! I came by on a Saturday night, I was zooming over right after church trying to get there before closing (sorry guys,for being one of those last minute customers) and I was pleased to see they were still open when I got there (based on other people's reviews). They didn't have 3 of the 6 flavors, but that's totally understandable since I showed up 5 minutes before closing. I got 4 to share with some friends, they came out pretty quickly and they were all pretty warm when I got them. The cookies here are amazing as always! Super soft and great flavors which change up every week. My favorite from this trip was the carrot cake cookie, it had a really good cream cheese frosting. Crumbl is a great chain with some of my favorite cookies! If you're coming by do be aware they're probably working out kinks, but my personal experience was actually really good and I didn't have any issues Edit: I came by on a weekday afternoon and yes it took a really long time and they ran out of a flavor I wanted to try. But now I understand why. Sooo many people were ordering party box sizes at the register and multiple of them in one order at that. They're new and understaffed, and they're also making all these cookies fresh to orders. I think it'd help for their efficiency if they limited people's orders at the register and had people place large orders ahead of time online or something. read more

service was excellent! was greeted right when I stepped foot into the door! The cookies were amazing. they melted in your mouth so well it's just left the cookie with an amazing taste and no wonky taste after it tasted amazing the whole time read more

We love crumbl and visit a Denver location often. The cookies are amazing, but this location hasn't gotten the kinks worked out yet. If you're lucky enough, you may wait in a short line and get what you came from. But we visited and waited about 30 minutes to order (the app always says its full for the day, not sure if they are even doing curbside or online ordering yet) and the cookie we wanted most was out. Right after ordering they had it back in stock, the person after us was given the option to order a pack with that cookie-- when we asked if we could change ours (we had not yet gotten our order) they said no. I would have needed to go sick to the end of the long line to order it. That part was disappointing. Honestly you can't go wrong with any of the cookies. We always cut them into slices for sampling all the types of cookies! They are huge cookies! The sugar cookie with heavy on the almond frosting is delicious. I also love the cheesecake (though haven't had it at this location yet!) read more

Crumbl - Lakeside - 4 cookie box brought home for eating! - Bakeries Near Me - Omaha, Nebraska

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So, let's start with the good- these cookies are very good, delicious and decent sized. That's the saving grace. Now for the bad - they have a sign stating that they are understaffed, which I understand is an issue everywhere but man this was slow. To get four cookies took me about an hour and they were out of stock of their chocolate chip. I'm not sure what their "full staff" looks like as it appeared there were numerous people working - including one that decided to reorganize the gift cards by the register... I'm not sure if I'll be back. Like I said, the cookies are very good but they need to iron out the waiting time... read more

Crumbl - Lakeside - Bakeries Near Me - Omaha, Nebraska

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Amazing! Warm & perfect. 10/10 recommend. I wish they had more options on minis, I would highly recommend these cookies.

Happy Omaha got a Crumbl Cookies! We normally pick up a small box if we're out of town somewhere that has one. Cookies are definitely worth the hype! Lines have been incredibly long, so we lucked out and only had to wait outside for a couple minutes till we got inside the shop. There is an order ahead option as well! They share parking with a strip of shops so plenty of parking you may just have to park further away from the store if they're busy. They rotate cookie flavors so definitely check their menu! read more

Crumbl - Lakeside - Rocky road, honey bun, chocolate chip, cookie butter - Bakeries Near Me - Omaha, Nebraska

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The cookies are expensive but are very very good. The more you buy, the cheaper each cookie gets. They are large and rich, so you could probably share one between two people. read more

Crumbl - Lakeside - Bakeries Near Me - Omaha, Nebraska

Delicious AF every time I go in there! They never disappoint! I don't care if they acknowledge me or not they're cookies make up for that

I went in the morning before they sold out of any cookies and they were so good! The waffle cookie was warm and soft. The size off the cookies are big enough to share. They are about $4 per cookie. The sugar cookie was similar to Eileen's cookies except with less frosting. One star taken away because the service was a bit slow, but maybe that's just because they just opened and are settling in. read more

Crumbl - Lakeside - Waffle cookie, New York cheesecake, berries & cream, punk sugar - Bakeries Near Me - Omaha, Nebraska

Cookies are too big. Who eats one cookie that size in sitting. No judgment if you do, but come on, that's not what the normal person is going for on an average day. So if I want to try a few different varieties, I have to order an entire two week's worth of cookies? How convenient for them. And then they try to make it out like it's for sharing... Saying "Serves 4" cause it makes the calorie count look lower. That's what gets me the most. Yeah, what are the odds that the entire family is going to want to all order the same one flavor of cookie. And even if you did, then you're stuck breaking it up into equal pieces with crumbs going everywhere... Oh I'm sorry, I guess you can BUY their $8 cookie cutter to break it up for you. Never mind the fact that there's no one staffing the front counter, so that if you have questions it's almost impossible to call someone over as they are all frantically rushing around baking. (You order by iPad, which would be ok if there was also a human around) Add all these things up and it seems to me like a cheap attempt at easy cash without much focus on the quality of the actual product. read more