When I first walked into Crumbl, the smell of fresh cookies instantly hit me, and I knew I was in for a treat. What makes Crumbl really stand out to me is their rotating menu. Every week there's something new, and it feels like a surprise every time I check their app or walk into the store. I love knowing I can try unique flavors I've never had before, like Churro or Peanut Butter M&M, but still go back to my favorite, the classic Milk Chocolate Chip. It keeps things exciting and makes me want to come back week after week. The cookies themselves are absolutely delicious. They're soft and gooey on the inside, but still have that little bit of crunch on the outside that makes each bite perfect. I can honestly say they taste homemade, but even better because they're made fresh every day. I've never had a cookie from Crumbl that felt dry or boring--the quality is always there. Plus, the size of the cookies makes them feel extra special. One cookie is almost like a whole dessert on its own, and I love that I can share with family or friends. Another thing I really enjoy about Crumbl is the way they package everything. The pink boxes are so fun and instantly recognizable, and when I open one up it feels like I'm opening a gift. The cookies look beautiful inside the box, decorated with icing, drizzles, or toppings depending on the flavor. It makes me feel like I'm not just buying cookies, but treating myself to something fancy. It's also the perfect thing to bring to a party or share at work, because everyone gets excited when they see the box. Crumbl also makes it super easy for me to get my cookies. Sometimes I stop in at the store, but other times I just order through the app and pick them up. The app is really simple to use, and I like that I can check what flavors are available before I go. If I'm too busy, I can even have them delivered right to my house, which makes it so convenient. Knowing I can get a fresh box of cookies without any hassle makes me choose Crumbl over other dessert places. On top of all that, I love being part of the Crumbl community. It's fun seeing other people post their favorite flavors online and compare what they think of the weekly lineup. Sometimes I even talk about it with friends, and we'll go together just to try what's new. Crumbl doesn't feel like just a cookie shop--it feels like an experience I get to share with others. That's why, as a customer, I keep going back. It's the flavors, the quality, the presentation, and the community that make Crumbl cookies so good in my eyes. read more

Oh-ooh-whoa-oh-oh-oh-oh Oh-ooh-whoa-oh-oh-oh-oh Oh-ooh-whoa-oh, oh-oh-oh-oh You know you love me (yo), I know you care (uh-huh) Just shout whenever (yo), and I'll be there (uh-huh) You are my love (yo), you are my heart (uh-huh) And we will never, ever, ever be apart (yo, uh-huh) Are we an item? (Yo) girl, quit playin' (uh-huh) "We're just friends" (yo), what are you sayin'? (Uh-huh) Said, "There's another" (yo), and looked right in my eyes (uh-huh) My first love broke my heart for the first time, and I was like (yo, uh-huh) "Baby, baby, baby, oh" Like, "Baby, baby, baby, no" Like, "Baby, baby, baby, oh" I thought you'd always be mine, mine "Baby, baby, baby, oh" Like, "Baby, baby, baby, no" Like, "Baby, baby, baby, oh" I thought you'd always be mine, mine Oh, for you, I would've done whatever (uh-huh) And I just can't believe we ain't together (yo, uh-huh) And I wanna play it cool (yo), but I'm losin' you (uh-huh) I'll buy you anything (yo), I'll buy you any ring (uh-huh) And I'm in pieces (yo), baby, fix me (uh-huh) And just shake me 'til you wake me from this bad dream (yo, uh-huh) I'm goin' down (oh), down, down, down (uh-huh) And I just can't believe, my first love won't be around, and I'm like "Baby, baby, baby, oh" Like, "Baby, baby, baby, no" Like, "Baby, baby, baby, oh" I thought you'd always be mine, mine "Baby, baby, baby, oh" Like, "Baby, baby, baby, no" Like, "Baby, baby, baby, oh" I thought you'd always be mine, mine (Luda!) When I was 13, I had my first love There was nobody that compared to my baby And nobody came between us, nor could ever come above She had me goin' crazy Oh, I was starstruck She woke me up daily Don't need no Starbucks (woo) She made my heart pound And skip a beat when I see her in the street and At school on the playground But I really wanna see her on the weekend She knows she got me dazin' 'Cause she was so amazin' And now, my heart is breakin' But I just keep on sayin' "Baby, baby, baby, oh" Like, "Baby, baby, baby, no" Like, "Baby, baby, baby, oh" I thought you'd always be mine, mine "Baby, baby, baby, oh" Like, "Baby, baby, baby, no" Like, "Baby, baby, baby, oh" I thought you'd always be mine, mine I'm gone (yeah, yeah, yeah, yeah, yeah, yeah) Now, I'm all gone (yeah, yeah, yeah, yeah, yeah, yeah) Now, I'm all gone (yeah, yeah, yeah, yeah, yeah, yeah) Now, I'm all gone (gone, gone, gone) I'm gone read more

Crumbl Cookies never disappoints! The store smelled amazing the second I walked in, and the staff was super friendly and patient while I decided which flavors to try. The cookies were warm, soft in the middle, and perfectly baked on the edges. My favorite this week was the Chocolate Chip -- classic, gooey, and loaded with chocolate chunks. The Pink Sugar was also a hit -- sweet, buttery, and just the right amount of frosting. I love how they switch up the flavors every week, it keeps things fun and exciting! Prices are a little high, but the quality and portion size totally make up for it. Definitely my go-to spot when I'm craving something sweet or want to surprise a friend with a treat box. Highly recommend if you want a dessert that feels freshly baked and a little extra special read more

I had one of the best experiences at Crumbl Cookies in town. Firstly, the location makes it a very convenient stop for me, especially as a midnight craving. To add, this store was one of the cleanest I had ever been to; not only that, the atmosphere felt very welcoming and also smelled very good there. Although seeming very busy, my order was prepared extremely quickly and only took a couple of minutes from ordering to receiving my cookies. Customer service was excellent, with the staff being friendly and efficient to me and my girlfriend. But most importantly, the cookies were incredibly delicious, the Cookies & Cream Milkshake becoming my new favorite. With the overall experience being one of the best ones I've had, I'll definitely be returning next week. read more

Great service as always! I ordered from my app, everything was ready as I was walking in the door! This week we ordered the Blueberry Crumb Cake & Milk Chocolate Chip both were warm and melted in our mouths! The Cookie Dough & Classic Pink Sugar were served chilled! Pink Sugar is always a fan favorite in our house! We saved that one for last!! We love that every week there are different options. It keeps us coming back for more!!!! Also if you don't already have a Crumbl Cookie Cutter it's a MUST HAVE!!! read more

I love getting cookies from here when I want a special treat to celebrate something or have a pick-me-up from a rough day!! The cookies are big and rich so eating them a little at the time is the way to go (their cutters are perfect and are made for a reason, not just for sharing). Every time I have gone here the staff are so friendly and every cookie I have gotten has been above and beyond my expectations! For what you get and the fun flavors each week, it's worth the price to me! read more

Delicious Cookies! If you have problems with a delivery, the store is of no help. I was told I had to contact 3rd party delivery service that Crumble uses to try to get my reimbursement for cookies that weren't delivered but said that they were. I had to pay for the order again with Crumble if I wanted to try again to have the cookies delivered. Not happy, I didn't choose the delivery service the order was placed via the Crumble app. read more

Great cookies, great location. Wonderfully friendly employees & great positive energy the minute you walk inside! They always show you your boxed cookies & make sure it looks the way you want it! The hours work for all working folks too!!! Highly suggest you visit- you will be addicted read more

crumbl is so good. I have loved every flavor I have ever gotten. their service has always been very pleasant as well! When I walk into crumbl, I always smell fresh cookie dough and it's a little overbearing but that doesn't take away the yumminess of the cookies. read more

The cookies are always great and delicious. I think it is notable to mention that the staff is always very nice and friendly. They are also very efficient and quick, we have never had to wait very long! Always one of our stops in Bloomington-Normal. read more

I really love the experience they always treat me well and show me my order to confirm that they are correct it makes me a nice gesture the service is amazing I would love them to be a little cheaper just that from there on everything is very good read more

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the food was great, fantastic even. the store smelled great, and was pretty clean. The only downside was that the people felt like they were not wanting to be there, which is fair, but also everything they were saying felt like they were a robot. read more

Love the excitement on the kids faces when we go and try the weekly flavors. We take our napkins, cutter, and plates and we sit right in the parking lot and taste test each one. Then we all decide which one we each liked best and why. read more

I love crumbl so much, the quality is the best and the weekly menus make it so exciting. I would like there to be some more of the same here and there because I had amazing seasonal cookies a few years ago that I have not seen yet read more

amazing food with new flavors every week. the workers are always kind and patient and are able to handle situations in a calm and collected manner. I would totally recommend this to all my colleagues friends and family read more

Overall, really good service and cookies are always chefs kiss! I wish there was a system in place to learn of the cookies being sold out for a pick up order, before you've picked them up and already paid for cookies. read more

Staff was verh friendly during my last visit. Fun automoshpehere. I prefer the chilled cookies more I've noticed. Crumble coook is a nice treat every once in awhile. I think at times some cookies are underdone. read more

They are not even ver rated this is the best cookie I have eaten. these are amazing and they taste so delicious but they don't have a lot of buttercream and I love buttercream so they g taste like a good cookie read more