Wow a great experience! I had no idea how delicious the cookies were! I gave my clients each a cookie in a fancy bag as a thank you that came to an event we had in our office parking lot! A complimentary shred day read more

This was my first time trying Crumbl Cookie and coincidentally, this was the first day that they rolled out their minis. A normal cookie is almost $6 and even though they are pretty big, that feels like a steep price for a cookie. However, I was able to get three minis for about $9 dollars, which felt like a good value. The interior of the place was bright and clean. The attendant working was super nice and friendly. I got the nutella cheesecake, strawberry cake cookie, and the skillet cookie. I love that they add fresh cream to the strawberry cake and skillet cookie. It was soft and fresh and definitely added to the flavor of the cookie. My favorite was definitely the Nutella cheesecake. It was creamy and chocolatey without being too sweet. The chocolate chip skillet cookie was a little hard for my liking. I should have gotten the regular chocolate chip. Now that I've had it, I'll definitely be back, although that does feel dangerous. It's fun that they swap out the menu every week or so. Always something new to try. read more

See all

The Pink Sugar cookie from Crumbl is always a solid choice, but the Oreo sandwich cookie really stood out. It had a strong, authentic Oreo cookie flavor, and the cream filling was spot-on -- just like the classic Oreo cookie cream. read more

Crumbl - Mentor - Oreo sandwich - Bakeries Near Me - Mentor, Ohio

See all

I had to try this cute little cookie shop as I have heard the hype is real! I got a box of 6 variety cookies. I would get the Chocolate Chip one again and the Mango Yogurt one. There was a line outside as it just opened a few days ago and they are taking covid protocols. They allow about 4 groups in at a time. Line goes quick. They also offer curbside pickup. I thought there was going to be a few more options available but I guess they switch them out every week. Staff was friendly and knowledgeable. I will say the cookies are very rich and big in size. I was only able to eat about 1/4 of the Sugar cookie. It was a fun outing for our family of 4. UPDATE: I wanted to add that the cookies were extremely sweet to the point where I could only eat 1/4 without feeling sick. I love sweets and can eat a lot usually but these cookies are just too much for me personally. I changed it to a 4 star. I had cookies left over 3 days later and we have a family of 4. read more

See all

I had seen literal LINES of people when this place opened, i waited it out and i was so excited to finally try Crumbl cookies. I had heard so many mixed reviews (mostly good) and so it was my time to swoop in. Ordering was a breeze as they have self serve kiosks or you can do a counter order if you have questions. They take cash, cards and apple pay/google pay. The inside was super clean and very comfortable ambiance. I ordered four cookies. They were all HUGE in size, fresh baked and priced perfectly. I wish that was my review but i am going to do each cookie individually. Chocolate Chip: It was full of chocolate chunks, SUPER, sweet, almost too sweet. The chunks were portioned perfectly. Overall 7/10 Lemon Crinkle: Tasted like a lemonhead. Had some weird crunch factor which was throwing off my palette, it was super moist and soft, came out warm as heck. Overall 8/10, it loses points because im not sure what the crunch was. S'Mores: OMG this was pure heaven. Like sex in my mouth (is that allowed?) but seriously this was probably one of the best cookies ive ever had. It was warm and gooey, literally like someone pulled a smore off the campfire and stuffed it inside a cookie. 10/10/10/10 Pink Donut: Tasted like a sugar cookie with too much icing, was very sweet, the icing didnt really have any flavor. 5/10 Overall their cookies were meh. The reason they get such low stars from me is because as quick and as fresh as these cookies were, UNFORTUNATELY they werent fully cooked. They tasted very cookie dough'y, were raw inside. Im not sure if thats what they were going for but im not really one to eat a half baked cookie. The pricing and convenience is unmatched as far as goodies and services but it fell short taste wise for me. read more

Travels from little over hour away, delicious cookie flavor, greeted when walked in by all, second time at this location very clean and smells like sugar cookies . Wish boxes were little more sturdy read more

Crumbl - Mentor - Cookies did not come cut. - Bakeries Near Me - Mentor, Ohio

When I first set foot into the door of Crumbl, I was blasted with a bright white light. Then I found myself in a very clean, factory-like environment that was a buzz of activity but it smelled good. They made cookies. Good-sized ones, fresh and warm. They were $5 each. This was reminiscent of the $5 dollar milkshake in Pulp Fiction. This cookie had better knock my socks off, dance with me and bring me back home in one piece after the sugar high. So, did it do just that? I ordered the cinnamon roll cookie thingy. There was a bit of a wait, I would recommend placing orders ahead. The cookie was literally presented to me in it's own box, fresh and warm. It was between a cookie and cake in consistency. The flavor was good. The cream cheese icing was way too sweet. Overall, a good experience but not a great one. It all felt rushed and superficial. It was more like a $3.99 cookie. Nothing to make me want to go out of my way for. read more

I luv Crumbl it was very good highly recommended service was good The food is splendid read more

First of all, let me say... it's Crumble. Do you need I say more??! Huge decadent cookies that will cure any sweet tooth! Served warm, you savor the ooey gooey deliciousness. You can purchase just one, but I like to try new cookies. I do not have a Crumble location near me (corporate, listen up... Erie, Pennsylvania!!), so I usually will purchase 4. If you haven't been to Crumble, you must go and get a cookie. Well worth it!! read more

My first visit, and definitely not my last. The reviews were just ok, so I was a bit hesitant, to try. I was not at all disappointed! I like the kiosk ordering aspect, super easy and convenient. Not a huge selection, but nice variety. I opted for the cranberry white chip cookie. I placed my order and proceeded to wait for my name to be called. My order was ready in less than 5 minutes. Business was steady, but not too busy. I'm guessing it was because it was a weeknight. I love the packaging l, definitely nicer than a waxed paper bag. The cookie was huge, soft and tasty. The base was a sugar cookie with cranberries and white chocolate chips mixed in. Nice flavor and decent price point at $4.00. I will definitely return. read more

Crumbl - Mentor - The assortment l! - Bakeries Near Me - Mentor, Ohio

See all

My 5 stars are for this store, not the cookies. While I've never been to any other Crumbl locations, I believe this store could be considered a model Crumbl. I've been here off and on for at least a year, and the cookies and toppings have always been consistent for me, and never raw like I've seen from others on Reddit. While I do think the cookies themselves are overpriced, and after you've had one you've kind of had them all, you can find a cookie here & there that are really, really good. (However I do admit to finding recipes to make them at home myself, especially my favorites Churro & Buttermilk Pancake, google Cooking with Karli). The place inside is always clean, the employees are always friendly. The smell inside is how I'd imagine Heaven would smell. I like that you can order from the app, or the kiosks in the back, and just wait at the counter for your order. I sometimes come with my dog, and I love when I'm able to wait in the car for my order too, I appreciate the convenience. read more

My wife and I tried Crumbl Cookies for the first time yesterday and I must say "...not a fan...not impressed!" I got a mixed 6-pack (mind you, they only had 6 choices) to sample each. The "presentation" was nice...cookies neatly placed in a cute pink box, but that's where the positive experience ended!! NONE of them were anything to brag about. In fact, one of them was ice cold, like it had just been taken out of a freezer and not fully thawed, which was confusing since the employees were rushing around with little spatulas in their hands, grabbing "freshly baked" cookies from baking trays!! Of the 6 cookies, all of them tasted HIGHLY processed...NOT the fresh, homemade ones found at OTHER cookie joints!! Sure, SOME of them were warm, being right out of the oven, but most of them were stone cold or room temperature, at best! EPIC FAIL!!! I WON'T RETURN!! read more

Really good cookies, but not worth the price, honestly. Would order more often if they weren't so expensive!

All of the cookies melted in my mouth, seriously worth the hype. The line goes quick! read more

Crumbl - Mentor - Bakeries Near Me - Mentor, Ohio

Best chocolate chip cookies ever. These are so so addicting. If I worked here, I would be 500 lbs...

This cookies are divine!! Every one was better than the next but the signature Pink Sugar Frosted cookie is just delicious! You can't go wrong with their weekly menu changes-something for everyone! Staff were pleasant attentive and super fast!! We are Crumbl Fans now!! read more

I was heading back to Buffalo from a meeting in Cleveland. The colleague I was riding with insisted we stop for 'The best cookie you'll ever eat'. So, that store itself was really. Very clean and chic. The staff was kind and welcoming. There was a very interesting assortment of cookie choices. I feel like an a**, but I don't understand the hype. They were fine. They were just really expensive....cookies. read more

This is the ideal dessert spot if you're planning a small gathering or if the kids are having some friends over ! I feel as if the average person should be able to split one cookie up between 2-4 people. They are very decently sized and very sweet. They are mouth watering just by the sight of them. You definitely get your moneys worth. I have two teenage boys and both them and my husband devour a single cookie in one sitting. I am a huge fan of every flavor that I have seemed to try, but I have never been able to finish a single cookie let alone half of one in a sitting. These cookies are outstandingly delicious and I love the ideas that they change their flavors every week. I even tried the snickerdoodle ice cream once and if you love hard scoop and you love cinnamon, this is an absolute must try! Only thing I would change is OPEN UP ON SUNDAYS!! read more

Crumbl - Mentor - Bakeries Near Me - Mentor, Ohio

Crumbl sells larger than average cookies (think saucer sized) in a variety of flavors that change weekly. So, on average I stop in just about every week and grab a box. Ordering experience is simple-I prefer to use the app to order and pick up curbside. They keep the standby milk chocolate chip (warm)and sugar cookies(chilled) for those who like those traditional flavors. Both are delicious. The milk chocolate cookie is perfect for dipping in a glass of milk. My first Crumbl order included Aggie Blue Mint (chilled)which was a Oreo studded cookie with a blue minty creamy icing. It's a great combination and I feel like I'm eating a sophisticated mint Oreo sandwich cookie. We've also enjoyed the Buttermilk Pancake cookie- gooey, buttery and reminiscent of a-- southern gooey butter cake! The kids and husband fought over the Red Velvet White Chocolate chip cookie. The Hot Chocolate cookie is dark chocolate, chocolate icing and studded with mini marshmallows. Another family favorite. Once you try these you'll fall victim to checking the Crumbl app fervently every Sunday to find out what amazing creation is served up next! read more

Give this place a try and you won't be leaving disappointed! It may be busy at times - but that's a good thing as it's a sign of its yumminess read more

Very big cookies! Some are better than others but the experience is worth the trip! They have a chocolate chip and sugar cookie in addition to 3 new flavors every single week! Some are served chilled and some served warm. You can order ahead on the app for curbside pickup. The lines can be long - I would suggest calling ahead to see how busy it is. You can get single cookies, a 4 pack, or a "party pack" of 12. Located next to Dave's cosmic subs in mentor. My favorites so far have been Nutella sea salt and dulce de leche. read more

Crumbl - Mentor - Buckeye brownie, honey bun, confetti cake and Nutella sea salt - Bakeries Near Me - Mentor, Ohio

Fresh cookies! The menu changes weekly and usually keeps the chocolate chip and sugar cookies. The cookies are huge!! One lasts a few days but they are good. I'm partial to the sugar cookies with the frosting. Downside: this place is swamped all the time. Good luck with parking as well read more

Ummmmmmmmmmm YES! That's all, just YES! The varieties are endless! Just so homemade and creative and delicious! read more

Crumbl - Mentor - Rolo cookie - Bakeries Near Me - Mentor, Ohio

We finally visited after seeing this all over social media. I love the idea that they change their flavor cookies weekly. Their cookies are something special. Very yummy!! read more

Crumbl - Mentor - Bakeries Near Me - Mentor, Ohio

See all

I mean $18 for 6 massive cookies is a bit pricey. But check it, that's only $3 a piece! Did I mention they're huge? What I love about this place is it changes the menu weekly, so you don't get sick of the flavors. Now I pray they leave the dang frosted sugar cookies alone! Those things are Boss! Yum yum yum! That's crumbl!!! Oh I can't post a pic. I've eaten them all!!! read more

The cookies are really good but the store in mentor might be 6 monthish is business at first the cookies where both bigger and better tasting they are SUPER expensive for what you get. I'm not sure if corporate is cutting corners or the franchisee is going rogue but I've been to the one in mentor as well as a second one and taste is nowhere near the same and again they had perceived value for the size now that all that is gone it's a basic cookie far over priced read more

Delicious creative big fat cookies. Just wish they weren't so expensive so I could go there more often. How about 1/2 the size for 1/2 the cost ? Still a treat if you are a cookie lover or monster! read more

Cookies are huge, often am splitting them with friends because we can never finish one on our own. Some of the flavors are very good, but some are just so overly sweet and cloying. Also be prepared for it being a more expensive treat than most bakeries in the area. read more

This place is a blessing and a curse. It's so delicious but now I want it all the time. Order literally anything and you'll be happy

Upon arrival the place was cute and clean. My family and I was not greeted at all or even advised how to order. They have self ordering stations at the back of the store and also a regular check out counter. Another customer came in after us and walked right up to the counter and ordered. Being my first time I was excited. The young lady preparing the orders took a customers order outside and returned back inside and proceeded to pack my cookies with the same gloves on! I politely and quietly said to her you just touched 1 of my cookies with the gloves you wore outside can you please replace it. She got an attitude and called me a 'Karen' to one of her coworkers. With that being said I won't return to this location, however the cookies are ok nothing to run and jump about. read more

Great cookies--big and fresh, fun flavors. Efficient delivery. Don't love that they're not open every day, and the staff doesn't wear masks.

although the cookies are delicious, the business is being run poorly. The AC was broken when I stopped in and the workers/customers were POURING sweat. It was 85 outside but felt cold outside compared to how hot it was inside. Customers held the door open to get a breeze but got yelled at by the manager to close the door. Not even a single fan in the building. Close your business when you don't have AC/ appropriate working conditions or go buy a fan!!! So disappointed. read more

Workers here have no common sense. A friend ordered cookies that I agreed to pick up and the order wasn't going through even after I spoke to multiple employees saying I was here to pick up IN PERSON. They just used the excuse that I didn't press the "I'm here" button even though I was physically there. I waited almost 40 minutes inside while I watched at least 10 ppl come in, order, and leave. It would not have been an inconvenience to serve me when I ordered 40 minutes prior. I understand being busy but use your common sense and take care of a customer who has been waiting a grossly insane amount of time. I'm sure I'll be labeled as a Karen for this review but damn kids use some common sense. If I would have just cancelled the online order and ordered right when I got there I would have been in and out. How does that make sense? The one star is specifically for service and not the cookies but damn I never want to get cookies from there again after what I just went through. read more