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    Crumbl - Eugene

    3.5 (143 reviews)
    Closed 8:00 am - 12:00 AM (Next day)

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    Jeannine H.

    Awful service !!! I waited and waited and waited for my order and then she stands there and talks to her friend while holding my cookies !!!!! Embarrassing to say I like your cookies and you didn't say a word so me just handed off the box !!!!

    Cookie Crumb, Peanut butter with Snickers, Sea Salt Toffee, Brownie Batter (bottom to top)
    Megan S.

    The feel inside Crumbl is trendy but sparse. No areas to sit and enjoy your treats, just to grab and go kind of place. There were maybe 7-8 workers in the open kitchen area when we came in, which seemed like a lot to me for midday on a weekday. I guess this place must get a lot of business/online orders or something? Because otherwise it was barren of customers. I'll also note that none of the workers looked all too enthused to be there. And the woman who helped us with in our order was unremarkable in all ways, maybe just a bad day. As far as the fare, I'll agree with others here that most of the cookies are overly sweet and/or a little too over the top for my liking. I can easily polish off many cookies in a sitting, but with these, honestly, more than 1/4-1/3 of the cookie and it becomes just too much. That said, my fave of what we tried today was the Sea Salt Toffee - rich, buttery toffee spots hit with some chocolate and salt. Very nice! On the way out I saw a sign stating they now offer mini cookie options, so that may be the best bet! The cost is another downside for me. One regular size cookie is $4.99...and $4.99 to not be blown away. We ended up getting a 4-pack because once you're thinking of trying more than one it feels like you should just go for four since it saves you a couple bucks. I guess that's how they get ya. It would be hard for me to justify visiting Crumbl often, when the reality is I could bake a whole batch of cookies at home for about the same price as *one* from this shop, but it was fun for a one-off treat.

    french silk pie
    Jailene C.

    It's honestly a guilty pleasure of mine to try at least 1 new flavor a week. If you didn't know, crumbl does a new flavor lineup every week on mondays! I have an insane amount of cookie photos from various flavors & weeks so I will just post some of my favorite onee. There have been flavors I didn't care for but there's typically something good every week! Service is always casual, I just order online and pick up in store. Very casual spot.

    Best cookie

    Best cookies ever I love all of the cookies the staff and all the flavors flavors and good service

    a box of four cookies
    Dallas A.

    Crumbl's cookies are massive and cost about $5 apiece. Because they're so big and because they're so sweet, it's hard to finish them in one sitting. The cookies here are hit-and-miss. The flavors change every week, which makes it hard to find a favorite, and a lot that sound good have been disappointing. The basic chocolate chip and sugar cookies stick around week to week, but neither of them are worth going to Crumbl for--you could make better cookies for cheaper at home.

    Chilled hot chocolate, cake batter blondie, peppermint, butterfinger, triple berry cobbler
    sophia r.

    I love how crumbl rotates their lineup each week so customers don't get bored with flavors, some flavors have been soo good but some not and I feel like that's pretty standard since they have soo many different recipes. Also the whole experience of picking cookies is pretty fun in store. The workers are usually friendly and get cookies out quickly.

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    5 years ago

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    Mai P.

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    2 years ago

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    Alex S.

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    2 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    Crumbl C.

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    2 years ago

    Lovely cookies and service too ! I've ordered from them many times and they're always on time and delicious too

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    Alex S.

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    4 years ago

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    2 years ago

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    6 years ago

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    2 years ago

    Our chocolate chip cookies have been very dry the last few visits, hopefully a fluke! All other cookies have been good.

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    Alex S.

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    4 years ago

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    Crumbl C.

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    2 years ago

    Awful customer service. Employees are always rude and unfriendly. Cookies weren't warm.​

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    Alex S.

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    2 years ago

    Yummy cookies, and the staff is always pleasant. It's my go-to place for work treats.

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    2 years ago

    Really good cookies can't wait to try the cake and really good service from staff. Best cookie is cornbread

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    4 years ago

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    2 years ago

    Crumble Cookie is Asking for a review to get points for a free Cookie. I think the cookies are awfully sweet.

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    Alex S.

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    5 years ago

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    Crumbl C.

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    2 years ago

    The chocolate chip cookies are a solid okay, but their specialty cookies are amazing!

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    5 years ago

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    Mai P.

    Thank you Jenn!

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    6 years ago

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    6 years ago

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    Crumbl C.

    Thanks for the reivew! We appreciate the feedback.

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    6 years ago

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    Mai P.

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    2 years ago

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    Alex S.

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    2 years ago

    Sugary but great treat on occasion. Super yummy tasty and yummy for me. I like me my bookies

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    Alex S.

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    6 years ago

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    4 years ago

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    2 years ago

    Love the cookies and always friendly staff. Love they do curbside pickup too. They are spendy though.

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    Alex S.

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    2 years ago

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    Alex S.

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    2 years ago

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    6 years ago

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    Crumbl C.

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    6 years ago

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    4 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    Page 2 of 4

    Ask the Community - Crumbl - Eugene

    Do they have gluten free options?

    Nope. Their kitchen appears to be quite small so I am not sure how they could maintain a no cross contamination process even if they decided to go gluten free.

    Do they have vegan options?

    Unfortunately not

    Don’t See Your Question? Ask Away!

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    Palace Bakery

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    I always love swinging by Palace Bakery and slipping to the back to see what's going on through the…read morelarge viewing window showing the bakers at work. Don't skip this part when you drop by. A friend warned me that Saturday market was happening so parking might be difficult but the 30 minute and one hour slots in front of the bakery are very helpful. I ordered a 20 ounce Matcha with water, a 20 ounce iced black black tea infused with vanilla bean -- it's incredibly refreshing! -- and one of their amazing freshly squeezed orange juices. It's a bakery to be sure but don't let that fool you: the beverages here are just THAT GOOD. One drink doesn't feel like it's going to be enough... and in my experience, it's usually not. There are staff are all very helpful...there but today one young woman stood out fif only I could remember her name!) but she has glasses with hair tied back and was going through the line taking orders to ensure that customers were greeted and welcomed and had a chance to place their orders in advance. Their jalapeño biscuits are outstanding -- don't skip the honey butter... it deserves to be slathered on -- and if you're looking for comfort food, try their banana bread loaf or their zucchini bread. One more thing that I find really wonderful here: at 2 o'clock there espresso goes on sale. Yes. You heard that right. So for those of us who feel that coffee should happen all through the day... This is your place for an espresso deal.

    Palace Bakery (now known as Palace Coffee Roasters) is has been around Eugene for decades, but I've…read morenever actually been here until recently. When I was growing up we didn't really visit bakeries, I don't drink coffee, and my mom was a black coffee only sort of person, so not really much need. Whilst visiting Saturday Market I stopped in with my tired, grumpy toddler to get her a hot chocolate. I got myself one too, and it was excellent. The whipped cream especially was nice; I am positive it's made from heavy whipping cream and it was so yummy I just wanted to eat some whipped cream. I know my kiddo enjoyed hers, especially if the state of her face and clothes was any indication. I've had a lot of hot chocolate, including from Mindy's in Chicago which many like to claim as the best (it's good, but honestly a bit too thick for me), but I think Palace may have the best. The secret is that they use ganache for their hot chocolate. It's the ganache that they sell in the shop, so it's easy to acquire. The staff member mentioned that she likes to dip strawberries in it, and she said they keep it in the fridge and it stays good for a while. I'm not sure I'll pick some up this time since we're heading into the warm weather months, but we'll be getting some (or having my sister send some) as we move into autumn for sure. I will say that if you get hot chocolate you will need to check work--TWICE I asked for whipped cream, at two different visits, and they didn't put any on (though they left space for it, so either fill it with chocolate or add the cream please). I was planning to get a maple bar here, but when I saw them changed my mind--they didn't look particularly appetizing. They had several other pastries though so it was an easy swap out for a kouign amann, my favorite pastry, and a marionberry strudel. Both were great. The marionberry strudel was particularly special since marionberries are more tart blackberry variant native to Marion County, Oregon; marionberries are rarely found outside Oregon, and if so not much beyond the border states. It was overflowing with marionberry and hit the spot, and my little one was a fan too. There was a good amount of seating, too, spread across two rooms. There's an entrance both from the Park Street side and Pearl; on the west side you'll get to see the bakers hard at work. They had some huge breakfast burritos that looked really good, but since I wasn't heading home immediately we took a pass on them--this time. Parking is street only, though it's not unlikely that you'll find parking on Pearl, Broadway, Oak, or Park.

    Crumbl - Eugene - bakeries - Updated May 2026

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