I will choose Crumbl for parties on occasion or team meetings. No matter which store I visit, most recently the Thornton one, they staff is polite, friendly, kind and deliver fantastic CS. I observed a disappointed patron return a cookie, and not only was she taken care of immediately, the team was very apologetic and took care of her in the kindest way. I always want to give a shout out to stellar customer service when I see it! read more

Crumbl cookie really is the bomb! And thankfully my experience seemed to be better than many of the other reviews. I was welcomed when I came in and when my cookies were brought to me they opened the box to make sure everything looked correct. No they weren't super chatty, asking me how my day was or anything, but they were still pleasant and acknowledged my existence in the shop. And since we're really here for the cookies let's get to the goods! I got a box of 4 with chocolate chip, sugar cookie with icing, pumpkin with caramel, and the brownie galaxy. All the cookies were great (minus the brownie galaxy, very lackluster) but the standout was for sure the pumpkin with caramel cream cheese icing. Holy moly it was goooood! The cookies are very rich so I split each one with my husband who also loved all of them, minus the brownie galaxy. read more

Bad cookies, but interesting My wife and I agree that the cookies at Crumbl are bad, but it is interesting to try different flavors. read more

Oh my lord. These cookies are THE BEST! We had them delivered for a meeting and the room was rendered silent while everyone enjoyed the cookie. The cookie itself was soft and chewy with just a hint of a crunch, and the frosting was soft and tasty without being overpowering. The cookies are BIG and filling, and oh so delicious! read more

Crumbl - Edgewater - Chocolate cookie - Bakeries Near Me - Edgewater, Colorado

Yum ! Closest location to me. Love these cookies. Usually will order ahead of time and then pick up at curbside. Have not been disappointed this far. Love how each week is a new array of flavors. read more

We are big fans of crumbl! They are quick at this location and it's super easy to get in and out. Sergio who works at crumbl has been there the last few times we've been in and he's super friendly, conversational and whips up a great cookie! Thanks Sergio! read more

Damn dude. I'm almost glad I waited this long to try Crumbl because this could honestly become a problem! These are the richest, most decadent cookies you will ever eat! It was honestly a heavenly experience until I stepped on the scale the next morning. Hahaha I kid I kid; I've avoided that thing like the plague since these cookies. In all honesty they are pretty stellar. The waffle cookie was insane; it tasted just like a waffle but more of a dense cookie consistency. Mind blown. And that chocolate Oreo...ooooweeee Alfie and I both agreed that was our favorite. That cream cheese frosting was a game changer! Even the regular old sugar cookie was unique in the way that they used almond giving it that lovely flavor that is reminiscent of German cookies I used to eat growing up. The only problem is....they change the menu EVERY WEEK, so it's going to be hard to resist to want to try them all! This week captain crunch and churro??? What I mean I kind of feel like I gotta try those right? Summer bodies are overrated anyways, right? read more

Crumbl - Edgewater - Bakeries Near Me - Edgewater, Colorado

I didn't expect much from the outside of the place thinking hmm cookies sounds good. Going in I was amazed at how trendy and cute everything was along with the waft of delightful sugary cookies that were pumping me up! You order and pay thru a screen and we waited for less than a minute for them to give us our very fresh order. I had to stop us from gobbling then all up to take the picture, but wow the quality of these cookies are sky high to the solar system. Super fresh and tasty! Enjoyed every single flavor. Sugar one is probably my favorite. read more

Crumbl - Edgewater - Bakeries Near Me - Edgewater, Colorado

Always busy but the staff is on top of it, I always order curbside and they are quick with it. Cookies are fresh and tasty (the ones i pick anyways) and the store is always clean so I can appreciate that read more

5 staff members. No one greets you. Place an order and no one moves to make it. Just keep chatting in the back. Over priced cookies with very lack luster service. read more

Loveee, nice staff they're always so nice whenever I go and pick my online mobile order :)

Great cookies and service!! I love the different flavors. Each weeks is a sweet treat!!

I've been to Crumbl in SLC, but this was my first Colorado Crumbl and I'm so excited to have one so close now! We went on free cookie day, which meant there was a line out of the door, but I was super impressed with how quick the line moved! We ordered in no time using their self-checkout kiosk, their team were a well-oiled machine and the COOKIES... they're honestly some of the best we've ever had. Worth the splurge! read more

Crumbl - Edgewater - Free cookie day! - Bakeries Near Me - Edgewater, Colorado

Cookies are absolutely delicious and love you can have them delivered! However I wouldn't order milk with them... for some reason it never gets delivered. Highly recommend Crumbl! read more

Unique and always a different flavor. This is such a fun way to try new things and especially cookies

This Edgewater location is the one I go to the most even though there's another location equal distance from me. There is not usually a line here, but when there is, it moves quick. Cookies are consistently delicious and soft. Employees are friendly although occasionally it takes a few minutes before getting helped when I preorder a pickup order. I will continue coming here on the weeks that have appealing flavors of cookies. read more

Brought twin daughters here for their birthday. We spend a lot of money here routinely it's their favorite place for dessert. Anyway, our girls have the app and wanted their free birthday cookie (we purchased other cookies as well), but they wouldn't give them their free cookie because the person working the register couldn't figure out the correct QR code to use. They refused to give our kids one free cookie for their birthday. This place is Ridiculous!! read more

Amazing cookies and awesome service Staff is always super friendlly and prompt when ordering for curbside pick up. Cookies are always fresh and look great. read more

The cookies are soft and always fresh. They really are delicious cookies. Great for a birthday party gift.

Crumbl cookies is such a unique cookie store. You will never get bored of them since their flavours change weekly and they are so creative. Most recently I tried the French toast and it truly tasted like French toast. I love the texture of the cookies and they are absolutely huge so perfect for sharing. Reasonably priced at just under 5 dollars for 1 with discounts if you buy 4 or 6. If you download their app and make an account you will get an email for a free cookie valid from your birthday for about 5 weeks after that. The staff were very friendly and quick to prepare my order. You can pre order, order on their tablet when you arrive or if you aren't so keen on technology they are more than happy to order for you. read more

This Crumbl is located just a quick walk away from my place, which has come to be very dangerous for our diets and budgets since they roll out 4-5 new cookie flavors every single week. The workers are always extremely upbeat and friendly, and they show you your order before sealing the box and handing it over to make sure they got it right. These cookies are so delicious, and it's worth checking out their new flavors in a weekly basis to find your favorite! P.S. - They also have rotating ice cream flavors! read more

Crumbl - Edgewater - Triple berry cobbler cookie and dulce de lece cookie - Bakeries Near Me - Edgewater, Colorado

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Consistently excellent service & products from Edgewater Crumbl. The store is bright, clean & stylish & the staff is friendly & welcoming. I typically order via the self-serve kiosk which is efficient & user-friendly. The creative weekly offering is always fun to discover & satisfies every sweetooth. Everyone Loves Crumbl - Highly Recommend! read more

Some of the best cookies I have ever had. I recommend this place to everyone I talk to.

Everyone is nice. Super clean and the cookies are always on point. They're super fast and never a line, I have to wait no longer than a few minutes read more

Every time I go in I'm always happy with your cookies always good and soft ....but this time I go your mini cookies and they are hard as a rock I called the store and left me on hold for more than 15 minutes!!! read more

Crumbl nwvwr skimps on the frosting, and the cookies are baked to perfection (slightly crunchy on the edges, soft in the center). I love that I can order cookies for a friend that's having a rough day and they are always delivered so promptly that they have that warm from the oven smell and feel. When I occasionally stop by in person, the staff is always friendly and helpful. read more

Loved these cookies. What's more, I bought them for our movers and they loved them and were especially energetic afterwards.

I used to love Crumbl when they first came around but I feel like the quality has gone down a lot. I get the "Our cookies are super soft and moist" but the last few times I have gone the cookies are pretty much raw and not cooked. Went yesterday to try the Waffle, Peppermint Cupcake and Carmel Shortbread cookie. They completely forgot the frosting on the peppermint cupcake and both waffles I ordered were completely raw in the middle. Tried to capture it in pictures. The flavor was still really good but could potentially get a tummy ache if you eat the whole thing. read more

Crumbl - Edgewater - Raw Cookie - Bakeries Near Me - Edgewater, Colorado

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You know you can Always count on crmbl for a good time. Never had a bad cookie and there are always so many options. Personally one of the highlights of my week is getting in the app on Monday to see what the new cookies are of the week. So here's my plug to get the app. Do it. Also, if I could be sponsored by anyone, it would definitely be crmbl. read more

Don't order Delivery. This location got my delivery order wrong. I have no way to review that delivery, so I am providing my review in Yelp. Delivery order is incorrect. But this location can't be reached to request a refund. -No one is answering the phone at this location. -No one will return my voicemail messages requesting a refund. -Unlike most delivery orders, this location didn't send an invite to review. read more

The manager with spunky hair has gone well and above beyond making sure I'm happy and a satisfied customer. I had a slight issue and she provided excellent customer service in return. Therefore, I am completely thrilled with my interaction with Crumbl Cookies. Thanks for being so awesome! read more

I had heard so many good things about the cookies that I had to make a trek to try it. I was surprised at how many people were there! I'd recommend ordering online and picking up as it was a bit of a wait. They were sold out of the 6 pack box which is what I wanted. When they're making them fresh, not sure why they'd be sold out. I thought the cookies were really good and I'm sure I'll made the trek back. read more

The cookies are absolutely delicious but the service/management is atrocious. I was gifted them a couple of times, so this was my first time going in person. My initial impression was that it was a very clean, trendy place with an efficient ordering system and lots of cookies getting quickly out into boxes. Unfortunately, this was all ruined with the rudest service I have experienced in many years. The woman who I believe might have been the manager was outrageously snappy and dismissive. There were a couple of people waiting when I walked in. They got their cookies pretty quickly and left. Several people who came in after me were given their cookies while I was still waiting. I then saw her tell the staff who were boxing the cookies not to make mine because they wanted to continue to serve all other "in-store orders" first since my order was so large. My order was 12 cookies. Twelve. This is not an exceptionally large order for a cookie company. Especially when there are many many dozens on their racks and they are cranking them out quickly. 12 is one of their standard box sizes that they serve and there was no warning that I may not be able to be served. If she could've explained any rational reason as to why I was going to continue to not be served as an "in-store order", that would have been helpful. I absolutely understand serving them in the order they are received, including from app orders or door dash. I in no way expect to jump in front of anyone but also don't expect to have my order pulled from the line. I tried to gain clarity as to what was going on because this was very confusing, but she became increasingly annoyed and condescending. At that point I had been waiting for 20 minutes. I just cannot understand why my order was so bothersome. If I'm not able to order 12 cookies, I wish that would be made clear in some other than making me feel like I have a ruined their day by showing up as a customer to spend $40 on 12 cookies. I felt ridiculous, unwelcome, and patronized. I will absolutely not return to be treated terribly. read more

The waffle cookie is -- chefs kiss!! I've ordered twice from this store by walking in and waited no more than 5 min both times. Super clean and convenient and the staff are friendly. read more

Grate service and cookies are always warm! Highly recommend this location over others.

Amazing. The banana bread flavor is elite. The fact that you can get a cookie sliver is so smart.

Classic sugar cookie - me and my dad rated it a 6/10 Comment: not my favorite sugar cookie, the Colorado cookie company on Colfax and carr st in Lakewood makes our favorite sugar cookies. This sugar cookie was good but too sweet. Lemon bar - dad rated 9/10 - I rated 8/10 Comment: it's a really good cookie we are a big fan of lemon flavored sweets! Cookies n cream - dad rated 9/10 Comment: why he rated a 9 instead of a 10 was because he think if it had walnuts it would make it a 10 but overall a good cookie - I rated 5/10 Comment: not my favorite this week I couldn't taste the chocolate too much It mainly tasted cake dough but it was alright Carrot cake - dad rated a 10! - I rated a 10! Comment: carrot cake is the winner for April 11- April 16 week! Can't wait to try more flavors! Love the experience! read more

Crumbl - Edgewater - Bakeries Near Me - Edgewater, Colorado

Crumbl has good cookies, employees need to give customers more attention instead of relying on self serve ordering, no greeting or interaction. read more

me and my granddaughter got a box yesterday and they are wonderful. The only thing is the banana split one don't taste like banana split, but it is a good cookie. read more

They want customers to take the loss when their POS system isn't working. If my credit card company says I've been charged, how are you not going to honor the order? Had to stand and argue to get what I was charged for. Trying to tell me to dispute the charge with the card company as fraudulent... Ridiculous. At $18 for 4, you would expect decent service. Not the first, second, or third time ordering these cookies but definitely the last. Not sure what good business has an internal failure, and then blames the customer. This after they told me they've had issues with their card processor all morning. Edit: They said I could call corporate about a refund when they were telling me to leave without my purchase and they would refund me. This is a blatant lie. From Crumbl national website: "Each Crumbl location is individually owned and operated, so corporate is not empowered to issue refunds on your store's behalf." read more