When I came in to look at buying a car from Duffy's i looked at what a fair price would be on…read moreKelley Blue Book. The fair price for the 2016 Acura RDX with tech package & Acura watch package with 74,000 miles was showing me $18,500 was the highest price in the range from a dealer. This is why i asked for a $1,500 discount. Tahir the sales person said that Kelley Blue Book doesn't know that market. Kelley Blue Book was founded in 1926 and has been an industry standard to protect consumers and help them get a fair price on vehicles. Duffy's business model must be focused on preying on the credit challenged customer and getting them into financing a vehicle at above market rates. Your response to my review never addressed the nearly $1,400 accessory charge that was tacked on to my price estimate i posted. Funny how this charge appeared on my quote when we never talk about any accessories. This was your way of price gauging me since i asked for a lower price. I mean how dare a customer come into Duffy's and try to negotiate a lower price. Your narcissistic response confirms my review of what a douche bag used car salesperson you are. I do want to thank you for treating me with disrespect which lead me to leave your establishment. My daughter and I purchased a 2017 RDX top of the line advanced package with every possible feature, which is one model above the one I was look at buying from you. one owner vehicle with immaculate service record. We purchased it from Audi of Bellevue who listed it at the lower end on the KBB price. I did not try to negotiate a better deal because I already knew they were giving me a fair price. We ended up paying over $5,000 less than Duffy's with no hassles and all of the salespeople were very friendly. In the end I would never recommend anyone purchase a vehicle from Duffy's or Brandon Rheil, They are very dishonest and don't care about their customers. Do your research, there are better deals out there and much better people to buy a car from.

Bought an Altima and Eddy was the best! Very communicative,…read morehonest and very helpful! thank you very much && highly recommend!

Seriously cannot say more about Cody at West family auto. He totally helped me out when I was in a…read moresuper tough predicament, got me on my way and got my car rolling again and did a great job. Thank you again Cody, I appreciate all you did to help out, awesome place to do business! You rock, would totally recommend to anyone!!!

I had a good experience working with the guys down there, they were very friendly and…read moreaccommodating, but I was mislead about the inspection of the car. I was informed the car had been inspected thoroughly and that there were no major issues with the car. While getting my transmission fluid flushed I was informed my head gaskets were leaking both coolant and engine oil. It has yet to have a major effect on my car, but it will cost me a lot of time and money to get it fixed. Even though I was informed they had done an inspection themselves I should have taken it for a pre purchase inspection myself. Lesson learned from a first time car buyer.

I just bought a Cadillac Escalade from Jeff at Supreme Motors in Auburn. It was the most…read morenon-stressful car purchase I have ever had. No Bull, No Bullshit! I am telling you that this is how a car buying experience should be. After an easy conversation with Jeff, I took the car out for a test drive. I actually left to test drive a different car but after a typical smoke and mirrors, sleight of hand experience that you usually get at a car dealership I came back and purchased the Cadillac from Jeff. Everyone's defenses are usually up when you walk on to a car lot, but I am telling you friends... you won't have that experience with Supreme Moters. Even if it's not the car for you, I believe you still will walk away friends with Jeff. I could not be happier with my purchase!

I don't recommend. The first thing they asked is if I had a trade and like others have said as soon…read moreas they found out i didnt have a trade they were not interested in my business(call next week and maybe we can work somethig out). Trying to mess with the numbers and also tax implications are the reason for this(been audited lately?). I am sure like all the other negative reviews they will have some sort of response to this review but in reality what it comes down to is there are a large number of negative reviews with this place..I recommend to stay away. Just to update: as i stated above they had no interest in my business or building a relationship since i didnt have a trade. The conversarion was litteraly that. Do you have a trade available? No i dont was my answer. There reaponse: call next week and maybe we can work something out. And yes messing with the numbers on a trade in have direct tax implications as a business. I am not upset at all, in fact glad the red flag was thrown so soon. Yelp and other review sites are here for consumers to inform other consumers about the experiance they have had with the business. Mine was not good and as such i am letting other consumers know the experiance I have had. No hate or mean its strictly the experiance..to bad it wasnt better.

Happy with their service and our new car. Friendly sales people and they are dog friendly as well.read more

We have been searching for a safe vehicle for our daughter fo quit some time now. We stumbled…read moreacross Verdant auto and found the perfect car. We purchased a Volvo that was clean, safe and low miles. The thing that empresses us the most....the people that worked there. It is a smaller family run car lot and we were treated with respect, honesty and kindness. This is not something we would have received at a larger Dealership. I highly recommend to anyone who wants a good quality vehicle, at a reasonable price, to visit these guys. Best car buying experience ever! Thank you Verdant! The Chatterson Family

when i came in the dealership, i was thinking that i'm gonna come out with a new forester sport…read morehybrid. instead, i went home with a crosstrek sport which i really think is the right car for me. kelly (with the help of trendae) was super awesome and accommodating. both of them made sure that we are 100% taken care of. anna and maegan also assured us that we are getting the best deal we can get. everyone worked so hard just for me to bring home my dream car. this is the 2nd subaru i got from this dealership and my experiences are always great. this is also the only dealership i trust my car with in terms of servicing.

Went here and the people are a fraud! Was offered multiple vehicles with over 100k miles and I did…read morenot bite. I was told that they got me approved etc, got to see the Subaru solterra with 49k miles with over $400 monthly payments and $10k down. Wasn't worth ever going here to this dealership. They are a waste of your time with a unique situation like mines. This is a sister company for Rairdon's Honda of Sumner. I regret going to either dealerships for help. If anyone is in a situation and needs a vehicle, go to WALKER'S Renton Mazda! I got approved at a Tier 4, standard warranty's, and 3 years service at no cost to me or financed. Go see, Mai, Trey and Dan!

Went to check out a car and they answered all questions and made it a good experience buying a car!read more

Best car buying experience I have ever had. They had me in and out in less than 2 hours (intros,…read moretest drive, detailing) with the vehicle I wanted. No unexpected surprises or let downs. These guys know the meaning of customer service!

These guys are the best. They helped me find the perfect vehicle ( 2018 ford transit high roof…read moreextended van, which was perfect for my Van conversation. ) call them, you won't be disappointed!! Bill K.

Drove two hours to look at a vehicle here... I had an appointment... the lot appears to be several…read morebusinesses all crammed together on one lot... dirty cars, disorganized lot, RV someone is living in, no where to even park...had to ask where to go, finally find their portable, and it was locked, eventually a guy came over, he had to go to another lot to get the bus I wanted to see... 20 minutes later it was here.... I so wanted to leave before he even got there with the bus, just because of the condition of the lot... made myself stay, looked at vehicle one minute, it was a cancerous rust bucket, even though it had low miles (supposedly).. I wouldn't buy a pristine rig here..

If you think "out the door price" means the total cost you will pay for your vehicle, Smart Motorz…read moreis not for you. We had agreed on an out the door price and I wrote my check. I was extremely disappointed to hear a month later that I owed a balance, putting my actual cost above a price that I had refused. The issue was that the estimate for registration/title/plates etc. was listed on my purchase order as $100 when the cost was actually $260. Fine, you got me Smart Motorz, I should have known that $100 was an impossibly low estimate for registration in WA and not trusted you to be honest with me at all. My bad, I has assumed you were like all other dealers that manage to get within $25 and usually give you a few bucks back when the plates come in so their customers do not feel cheated. I called the state and looked into it. Having my address and knowing that it would have taken two of these cars to go above the base weight fee, there was only one fee that was not fixed and needed to be estimated, the $18.29 RTA Excise Tax. This means $240.50 in fixed fees is the minimum possible fee. Breakdown attached. A $100 estimate is in no way possible or reasonable. Nobody told me Smart Motorz could be shady and/or incompetent that ther estimate of fees they deal eith every day could be 150% off just so that it appeared as if I woud pay the agreed price. Now I know. I asked why the estimate was so far off when picking up may plates, and was told the estimate was "random" and they blamed the state. No effort to make things right or even acknowledge that their fabricated "random" lowball estimate cost me money. To me, a deal is a deal. Whether it was gross incompetence or deliberate use of an unrealistic estimate, Smart Motorz does not deserve your business. They will certainly not get any more of mine. I'm sure there is a catch to the "free oil change" but I'm not going to waste my time finding out.

Recently purchased a car from this dealership. Found them to be very courteous and helpful. They…read morealso do servicing and give free oil changes for life for those purchasing their autos from the dealership. Also willing to negotiate and listen to customers concerns. Very happy with my purchase!