Seriously cannot say more about Cody at West family auto. He totally helped me out when I was in a…read moresuper tough predicament, got me on my way and got my car rolling again and did a great job. Thank you again Cody, I appreciate all you did to help out, awesome place to do business! You rock, would totally recommend to anyone!!!

I had a good experience working with the guys down there, they were very friendly and…read moreaccommodating, but I was mislead about the inspection of the car. I was informed the car had been inspected thoroughly and that there were no major issues with the car. While getting my transmission fluid flushed I was informed my head gaskets were leaking both coolant and engine oil. It has yet to have a major effect on my car, but it will cost me a lot of time and money to get it fixed. Even though I was informed they had done an inspection themselves I should have taken it for a pre purchase inspection myself. Lesson learned from a first time car buyer.

I wound up purchasing from another dealership, but I was so impressed with the service I received…read morefrom Craig I felt I needed to write a review. What a professional establishment! If you're an enthusiast looking for something special these guys have it. Their selection and quality of cars is impeccable. No dealer sleaze here- Craig was not pushy at all and let us drive a few cars I was interested in. I will definitely keep them in mind for my next purchase. Thanks Craig!

it was terrible, it was a lemon from the start, now warranty ppl don't want to cover the truck even…read morethough truck fits requirement. As a consumer we base contracts on the warranty before we leave the car lot!

I bought a '99 Subaru Outback from Marvel Motors a little over a month ago and I highly recommend…read morethem! They were so helpful and accommodating since we live over an hour away, and they even stayed late to wait for us to get there to pick the car up! Everyone we worked with was so kind and really did their best to make it such an easy process. The car has been great, no problems at all, and so fun to have as our adventure car. Thanks guys!

My husband and I brought back our 2017 VW Jetta as VW Financial Svcs was unwilling to work with us…read moreto pay off several deferred payments on a monthly basis and wanted all of it (over $2k) paid off by next week. We had taken the vehicle to another auto dealer as they were going to buy the car, but VWFS were jerks and refused to provide payoff info to them. So, off we went to BCVW. Not sure of the lady's name we dealt with, but she greeted us with a smile and was very willing to work with us. We explained our problem, showed her the offer we had received from other business. She took pictures of car and commented on how good the car looked (I spent the previous day removing personal items, cleaning car, removing stickers/license plate holders, etc). She was very excited and took the car for a test drive. Came back all smiles. After an inspection by mechanics (the only problem was the touch screen on the stereo which quit working sometime back), she offered us $100 more than other business. We graciously accepted the offer. Even the person who sends payments to finance companies was chomping at the bit ready to send payment to VWFS to pay off the car She didn't even try to get us into another vehicle! She listened to us and followed through for us. By the time we left, our car was their property and we had a check in hand of over $2800 (the proceeds after paying VWFS just over $2600) Would we ever buy a VW again? Nope. We won't even deal with VWFS again. We would only deal with BCVW if we worked with this rep or someone else who would listen to us and work with us! Next time, we are paying cash for the vehicle we buy.

Be careful when purchasing a vehicle from this place. Online they claim that they do a 137 point…read moreinspection before a used car reaches their lot. "Every used vehicle is inspected by a factory trained tech before it reaches their lot". Well, obviously not. While driving the car once purchased the alignment wasn't to my liking (buying a used car it's just my preference) took it to a tire place to have an alignment done only to discover that the car had a bent rim that had to be replaced so that the tire would last and not wear abnormaly. Obviously something that should have been caught on the 137 point inspection. Also, after purchase damage was discovered to the roof of the car. In their stated 137 point inspection the cars exterior was inspected for any damage and no damage to the roof was noted (or noted in the carfax). So no damage to the car was notated or disclosed at purchase by the dealership. I'm fully aware that buying a used vehicle is always a gamble it is very evident that their vehicles don't truly go through a 137 point inspection as they state. If it was these items would have been noticed, fixed or even notated not checked off on like it was good. So anyone who is looking to purchase inspect thoroughly top to bottom don't just take their word.​​

A big shoutout to, Mai, Trey and Dan from Finance. I would like to express my deepest gratitude to…read moreyou all who had made it possible for me to walk away with a 2026 Mazda 3 with 42 miles and a 3 year service, 5,000miles or every 6 months whatever comes first. My experience with Mazda Renton was great, and it sure won't be my last time coming in! Definitely a repeat after this experience. Behind it all, I have a unique situation and I had went to, Burien Nissan, Honda Of Sumner, Subaru of Auburn and Bud Clary of Auburn. All of them wanted to put me in a vehicle with over 100k miles etc and with 10k down, now they are lost of words when I had told all four of the dealerships that Mazda of Renton had Financed me with a fraction of the 10k requested down. With that being said, my payments and interest rates are a quarter of what all 4 dealerships wanted me to sign onto.

Very disappointed with this service department…read more My wife brought in her Mazda CX-5 and was given an estimate of over $11,000 in recommended repairs and maintenance. After reviewing the quote, several items appeared to be significantly overpriced. One example was an $82 charge to replace the cabin air filter. We purchased the filter ourselves for around $10 and replaced it in just a few minutes. What concerned us even more was being told that the vehicle was essentially on its last legs and needed extensive work. Fortunately, we decided to get a second opinion before moving forward. Another reputable shop reviewed the same vehicle and quoted approximately $3,000 to address the legitimate issues that actually needed attention. I understand dealerships typically charge more than independent mechanics, but the difference between $11,000 and $3,000 is impossible to ignore. Based on our experience, I would strongly encourage anyone receiving a large repair estimate here to get a second opinion before authorizing any work. Immediately after receiving that estimate, we were met by a salesman who recommended we trade in the car and cut our losses. We left feeling pressured, misled, and with very little trust in the recommendations we were given.

This was a very nice dealership i delt with Ron and he was very responsive and helpful it was nice…read moremaking my purchase with them and would definitely come back or recommend

Del Toro Auto Sales set the bar across the board for a perfect customer experience. From the moment…read moreI reached out with a brief inquiry, Ron was responsive, extremely knowledgeable not only about the vehicle itself, but in walking us through the entire process. It could not have been more seamless and process was pleasant. Their attention to detail and my satisfaction was unparalleled going above and beyond in every aspect. I also received amazing customer service from JC in the service department, later when my car was not feeling the best. Jc kept me informed the entire time my car was being serviced. I recommend Del Toro and I love my Tahoe! Guesford Family!

I've had a 2004 Chrysler Pacifica from the lot. I was under the impression that was in good…read moremechanical condition with no major issues while I was there checking out the vehicle. The older gentleman said to be the dad was talking to us a lot. I thought he was just being friendly while my daughter was checking the lights for me. He stepped in and started doing it. After driving the car, I decided to purchase it. I get about 5 miles home and the check engine light comes on door control stopped working, and the vehicle smells majorly of exhaust. A couple days later I'm leaving an establishment in the evening and I'm stopped due to not having any brake lights. Come to find out this vehicle has major electronic issues, transmission issues and doesn't even have a catalytic converter. I contacted Jay through Facebook where our original conversation started to bring up the issues and was blocked. I get that used cars are sold as is but these people are really dishonest and tricky! I would recommend not doing business with them. You'll get ripped off.

I recently purchased a vehicle from Bergan. I found him to very honest and straightforward, and he…read moresold me a great vehicle for a great price. I highly recommend this place to anyone looking for a used vehicle.

We've gone to them twice now and both times we've been very pleased. We took my husbands Silverado…read moreup and they gave us a comprehensive list of what needed to be done to it. We told them which options we'd prefer to have them have done at that time and they did and didn't try to push or update that if we didn't do more it'd be armageddon. Communication has always been clear and precise while being upfront about cost. After we took my Nissan in for a transmission flush and to replace a belt I bought but didn't get around to changing the called to let me know they found a small leak and it wasn't a big issue now but it could be if I didn't do anything about. They informed me versus told me and gave me the option on whether to have it taken care of. They provided a price breakdown with the new service. I didn't feel pressured to get it done. They are fairly priced compared to others in the area. We will continue to go back to them for car maintenance needs. Give them a ring and talk to them about your car stuff.

Only place I trust to work on my vehicles, Glenn and the staff are all excellent!!! I have never…read morehad problem with any of the work they performed.