Service was nice! The ambiance is fire! If your looking for more of a lounge environment go straight to the back but if you are looking for more of a club scene stay in the front. It's a bit cramped on the inside but the vibes and music are there! read more

Ugh I did not want to leave this review but this is the 2nd time this has happened to me. So here it goes: Good stuff: Me and my friends go to Cru all the time & it's always a vibe. We buy bottles, hookah, The music is good, the food is amazing. The DJs are always good (especially Kelz). It's free to get in and the tables/ sections are free, you just have to reserve it. Bad stuff: about a month ago I made a reservation for my bf's birthday. We were about 5 mins outside of the 15 min grace period and they told us that they gave our reservation to someone else (which, ok cool. We will take our L) well it was other empty tables who missed their grace period & they didn't want to give us those tables, but gave it to guys that walked in. (I'm assuming bc they thought they were going to spend a lot of money & they didn't) we ended up in a friend's section who had to buy a bottle to get it (even though sections are free). FF to tonight, we walked in at about 9:30 it was dang near empty. We had the drinks flowing, hookah going, food ordered. At 10:50, the waitress told us she had a reservation at 11 so we were gonna have to leave. We asked if her guests weren't there by the end of the grace period, could we stay bc we were still eating and drinking. She told us there was no grace period and they hold tables until the party comes (a lie according to what they said before) but that we "could see" what happens... we continued eating and at she kept trying to push us out.. at 11:20 she came up to the table (mind you the reservation isn't there & it's outside the grace period)and y'all I kid you not, as my friend was putting her food in her mouth she grabbed the plate from her. She was not finished with her food. I think that absolutely did it for me. That's so rude and the place still wasn't packed, no one was even waiting to be sat. I think she simply just wanted us to leave. I used to love this place but it seems like they only want to serve people they think are spending thousands of dollars and the poor customer service is not okay. I've spent wayyy too much money at this establishment and I hate to say it but I will not be returning nor recommending Cru any longer. :( read more

Cru ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ View all Cru 4.1 (287) Hookah barClosed OVERVIEW REVIEWS PHOTOS ABOUT Google review summary 5 4 3 2 1 4.1 (287) Reviews Allserver 19 bartender 16 DJ 12 night 12 +5 Sort by Most relevant Newest Highest Lowest Ms Fly 38 reviews·6 photos 3 hours ago NEW Okay so here is my experience Jazsmyn H was my server/bartender. I ordered a 30$ hookah on a Thursday night they automatically add grat which is 18 percent so my bill came up 37.88 the hookah was okay I got the mixed berry it didn't take ... More Trishana Gordon Local Guide·42 reviews·129 photos a year ago Came here on a Monday night and I'm happy I decided to come here. It got crowded quick but my friends and I sat outside. ... More Photo 1 in review by Trishana Gordon Photo 2 in review by Trishana Gordon 3 Racheal Fuery Local Guide·40 reviews·37 photos 7 months ago Heart of Houston! The atmosphere was super chill and turnt up at the SAME DAMN TIME! Loved it! I'll be back next time I'm in town. The lobster Mac n cheese was AMAZING! Highly recommended! Photo 1 in review by Racheal Fuery Photo 2 in review by Racheal Fuery Photo 3 in review by Racheal Fuery 1 DELAINNO M. YOUNG 4 reviews·5 photos 9 months ago Stopped by on a Saturday afternoon. They were just opening. Full staff. But everyone was on phones just chilling like they did not have any work todo. Me & my girl was only customer's they had at the time. Still took 30 minutes to bring out hookah. Music was good but the customer service sucked. Will not be going back. Photo 1 in review by DELAINNO M. YOUNG 2 Cru (Owner) 9 months ago Thank you Ms. Young for your experience. We will take your constructive criticism! For future reference please ask for a manager so your concerns can be addressed live! Thanks in advance. RESERVE A TABLE Ms Fly 38 reviews·6 photos 3 hours ago NEW Okay so here is my experience Jazsmyn H was my server/bartender. I ordered a 30$ hookah on a Thursday night they automatically add grat which is 18 percent so my bill came up 37.88 the hookah was okay I got the mixed berry it didn't take long for it to come out which was cool the atmosphere was decent I went around 8pm but was denied a basic water I would have had to pay 6 bucks for Fiji water which I didn't want I just wanted regular water so I had to resort to a cocktail which was cheaper than the water but glad I did because the drink was watered down to the max it was a simple cranberry vodka didn't even come with a lime I believe I had to ask for that which in total my bill came up to about 45$ . So you spend almost 50$ and can't even get regular tap water with ice to drink Is a bit crazy to me lets not forget to mention i tipped additional8$ on top of the grat fee like a dummy. So my experience was definitely a 1 out 5. Guess I'll come back one day and try again. Oh and I'll make sure to either bring a bottle of water or just come hydrated. read more

Waitress intentionally double-charged my card. Got my money back from bank.Watch your money here & check your bank for charges!

This place is nice and good for going out and chilling with friends but any business that charges for water is a no go for me. Especially when it's so simple to give tap water. The hookah and the drinks were okay otherwise and the servers were attentive. read more

I was visiting Houston coming from New York. I decided to try this spot. I would say it's too overpacked. The customer service is horrible. The waiters are literally walking around, no help. I had to ask to order my food. We sat outside. The heater outside was barely working, we were freezing. We order wings which were cold, drink was horrible. Never again ! read more

Cru - Chicken wings, fries - Lounges Near Me - Houston, Texas

Pretty cool spot if you want to visit a nice, small lounge where it's more intimate. And when I say intimate I do mean it can get packed but sometimes that's the vibe people are going for. I've always had a good time here. read more

We made reservations online, which was good. We're we're running late and I did inform the manager. We asked about parking and was told $10. We got to the valet and they said parking was $20. We went in and it wasn't really that crowded. Good players were hella small, my plate of fries only had 10 fries on it . Drinks were good, I loved my waitress and music was great. Only thing annoying was that they stopped playing music for like 20+ min due to the Vegas fight. They do add gratuity on tabs. read more

The music is way to loud. The food was good, specially the fried fish. I won't be returning unless they turn the volume down.

Trash! And I won't be back. False advertising gimmicks just to get you in. Everything is an up-sale from the promotions they advertise online and on flyers, and apparently the manager is in on it. I don't mind spending money but when the situations seem shady like you're trying to get over, I definitely have a problem. The waitress needed to to go ask the manager questions every time I order something and it definitely made me curious as to why. Every bottle I asked for off their menu was unavailable...only certain ones, the most expensive ones. Bad experience and I won't be back. Will tell friends. read more

Second time here n second time disappointed. Highlights include a $5 u call it happy hr until 8 pm, not sure what time it starts though; they have a apple hookah on happy hr as well, dj is jamming, and best of all on both occasions our waitresses were amazing. Downside the food is horrible! My girls and I got the lamb lollipops n wings n both were terrible. The 2 times we went, apparently the owner was there but he was not personable at all. He was in one of the sections smoking hookah with one of the waitresses. A little acknowledgement/socializing with your patrons would go a long just to show us u appreciate our business. But then again that's just my opinion ‍ read more

Good food service and vibe I definitely love coming here any day if the weekend is a great day

Come catch the vibe at CRU! Ask for Marty at the bar to get you right......he's a whole vibe!

Tonight I visited here with two friends. All of the waitresses and even owners were really attentive! The vibe is chill, mature, and relaxed. Every seat was open, none of that pretentious BS that Houston is so known for. The bathroom was clean. I was actually pretty impressed. The drinks were good, the food was just average IMO. I had chicken quesadillas. But they definitely hit the spot when I'm a pinch. Anyway, I'd definitely be back! Come join me :-) read more

Was out in Houston visiting def the best bar I seen every worker is beautiful and super polite. The 2 people running it one guy and one lady made sure they checked on every customer. Even the guys cooking made sure to speak to you and make sure you are having a good time. The hookah was amazing idk how this place isn't more popular. Best bar I've been to in a long time. And that's counting not just Houston. I also am not a fan of bar food but the wings I got were great also. Once again I don't know how this place isn't more popular it's a must stop if your downtown. read more

I came here for a friend's bday. I had VALET..didn't even stay long an hour and half max! Small space and over priced drinks! Anyway a few weeks later I received an notice of parking violation!!? From an address that was literally 2 mins from Cru with the same date as the party so I know it was from that night! So where the hell did they even park for valet!? Smh waste of money!! read more

I went out to this club Saturday club was ok the valet services suck they kept my car keys . And the owner tried to cover it up

I had a reservation at 2 pm so I showed up at 1:55 to make sure we weren't late. The doors were opened so we walked in. The waiter told us they didn't open until two preceded to ask us to wait outdoors in the Texas middle of summer heat and then had someone else come and shut the door in our face. Call me crazy but I would assume that an establishment that cancels reservations if someone is 15 minutes late would appreciate someone being 5 minutes early and would know how to handle the situation. They could have pointed us to the bar for a drink and asked us to stand outside or a number of alternatives. read more

Tai was excellent. Good vibes, drinks were good, great customer service. I will definitely be back

Great vibes everyday that I've been. Service was attentive, with great food for a hookah lounge. Definitely will be back.

Me & my cousin came to TX for her 35th bday and happened to stop by cause it was close and baby we had a BALL!!! The music was great, the vibe was right, the people were nice but our bartender JAY was the best!! We felt right at home. Y'all should definitely stop by & ask for her! She broke us in the right way read more

Very disappointing. From the time we walked in until we left. We arrived last night (Monday)The hostess was very rude with a bad attitude. We were seated right under the air conditioning which was on full blast, this would have been nice if it was super crowded but it wasn't. After waiting about 20 min I flagged the hostess down to let her know we hadn't got service. She went to go tell the sever who still never came over. I found another server who told us our table wasn't her table and she couldn't help us. I had to ask her to please get us a server. The person she got was so busy drinking and doing hookah that she still didn't come over to us right away. After 25 min we finally got service which is really unacceptable, we should have left, however I wanted to stay since we drove 30min to get there and I wanted to support a black own business. My friend was over it. We ordered 1 shot casimigos and 1 dirty martini however they didn't have olives so I got a lemon drop. We got the hookah with 3 flavors and cbd oil. Drinks took a while time to come and hookah was very weak for 47.00. NO one came to change our coils after asking twice. We also ordered some French fries which was 5.00 and some rice which was 13.00. The rice had to much teriyaki sauce and was very very small portion ( it did say small plate). The food was ready way before we got it, as we watched it on the counter while our waitress was busy outside bumping her gums to even get us our food I'm a timely manner. Overall this was a horrible experience. Hookah didn't have no damn cbd oil in it and was over priced and wasn't good, food was salty as I am bout this whole experience. Service horrible, it wasn't even packed, no reason for us to have to wait 25 min to order. Overall they need to work with their staff on customer service. I would say the Nicest things about this place was the napkins. They was hella soft. Needless to say, We won't be going back there. Oh and lastly. 2 drinks 1 hookah small rice and French fries, why was the bill 120.00. See below. read more

Cru - Prices for cru - Lounges Near Me - Houston, Texas

Pretty cool spot ! My friend and I visited on a Wednesday night and they had a pretty nice crowd for a Wednesday! I always really surprised. Our waitress could have been a bit more enthusiastic about being there lol but the DJ and atmosphere were cool. read more

I came here today, Easter Sunday, and it was pretty empty, which is perfect for me. I like a place I can go to with friends and actually have a place to sit and room to move around without bumping into another person. The DJ was really good, playing a mix of 90's and early 2000's R&B and Hip Hop. They have a nice drink menu. I asked our waitress what she recommended, and she suggested three different drinks. I should have ordered one of her suggestions. Instead, I ordered the Cru Lemonade. Please do not a waste your money on this drink. It is not a good drink considering it's supposed to be a cocktail. It tastes like lemonade from Wendy's. I thought maybe it would be one of those drinks that you can't taste the alcohol in, but it will creep up on you. Unfortunately, it was not. I felt absolutely nothing. A total waste. Also, It's overpriced. On the menu, it says $13, but somehow, my total for one drink came out to $17 and change. Honestly, $13 is too much for this drink. It is basically a non alcoholic beverage. Back to a positive note, the hookah is good. We had a mix of white gummy bear, watermelon, and kiwi. Very good. read more

The worst service and so racist. This bar is so disrespectful and they only care if a specific race comes in. I have never been so disrespected in my life. They purposely don't let me in cause I am Hispanic. Please never come to this bar and do not ever try to think of this bar as a Better option. Regardless this is the worse bar I have ever been to, I do not recommend in my life nor do I recommend it as a last minute option. read more

The food was great the shots were too. The patron tower should be stronger but it is DEFINITELY A VIBE! If you from Detroit make sure you support! But I had a terrible waitress named Aubrie H. (The name on receipt) she appeared to be drunk...Beside her it was nice and fun. read more

My friends and I have been in Houston for 3 days and Alexis has given the best service thus far. The staff is super friendly and the vibes are definitely here! If you're in Houston this is a place you need to visit! WE LIT! read more

My boyfriend and I came to visit Houston and had a wonderful time up until we came here. We made a reservation and were sat immediately, so I will at least acknowledge the hostess staff for doing a good job. Once we were sat, our waitress explained we needed to pay at least $50 minimum since we were at a table. Since there was no messaging about that on their website or social channels, I was caught off guard otherwise I would've been fine with that. The hookah was not good at all, which is surprising since it's a hookah lounge. The drinks were also watered down. I've been to two locations in Atlanta and never had an issue, which is why we decided to try this location in the first place. Needless to say, I was extremely disappointed with my experience and do not recommend going. read more

ok they did come around and do what they should have its a cool lil placr to chill for a vibr read more

Cru - Lounges Near Me - Houston, Texas

It's overly priced & packed asf also SMALL no room to sit or barely let alone WALK ! the one in ATL way better !

Horrrible customer service. From getting my ID checked to the waitress. I came to this establishment after a football game and just rude staff. I even saw the bouncer arguing with a young female just horrible for business. Would not recommend this establishment to anyone in the downtown area. Will spend my money elsewhere at a much better bar nearby. read more

we're new to the area and Alexis show us maf love. Alexis was outstanding sever very tentive to us. Was there when we needed her. Very professional!! read more

Terrible customer service and horrible security. Not only did we have to wait 45 mins to be seated after our reservation, but security was extremely aggressive and disrespectful. The irony of it all, we were making a TikTok and caught the entire interaction on camera. Won't be returning; it was actually very traumatic for my friends and me. read more