First off, the actual customer service was great. The seating, ambience was very cool. The dj could use a little fine tuning but he was cool. I'm just not ok with a dj who is being paid by the owner, telling folks or allowing the MC to tell folks in order to request a song, you gotta pay. If I chose to tip him, so be it, but being forced ain't cool. My biggest complaint was the price of everything. Now I'm a country chick and realize that prices are more expensive in the city. I was approached by the manager and I told her I needed a set up. She asked me what chasers I wanted and I said water and coke. I was charged separately for the water and coke that was supposed to be included in my set up.... so all together for a set up and a hookah, I paid over $60. I've never paid, IN HOUSTON, more than $10 for a set up and $35 for a hookah. Then they have small 4 oz paper cups to get the ice out with. After all this she attempted to charge me a bottle fee for each bottle I brought in. I sincerely think the young lady wasn't sure about what she was doing. Again she maintained her professionalism but she looked overwhelmed. Let's move on to those hookahs, the flavor lasted maybe 10-15 minutes and then the other lady who was helping refresh the coals was firmly pressing them down on the foil. I called her to the side and advised her that she was going to burn the shisha like that and sure enough my next puff was nothing but burnt shisha. They did replace it for free so I can't say much about that but overall....... The employees need training, I think they were overwhelmed and I think y'all were understaffed to serve the amount of people that accompanied this party... Great establishment Great employees Refine their skills and you'll be open a long time. read more

The Cave Hookah Lounge - The receipt that shows the expenses I paid! - Hookah Bars Near Me - Katy, Texas

Their service was great! They told us they were streaming Tank and Roach fight but we had to watch on our phones as they did not have the fight on. They seemed they had trouble paying for it not sure exactly but they did seem to try. It's BYOB.. hookah was flavorful and sweet how I like it! Vibes are chill but we did not get to watch the game. They gave us great discount for not having the fight on as they did tell us they had it on prior to coming. Nonetheless I would come again but not for any game/fight just for a chill nice vibes. read more

The Cave Hookah Lounge - Hookah Bars Near Me - Katy, Texas

I enjoyed my time. The music was really great, and the owner even sat down with us and gave us a few shots of don julio. read more

The Cave Hookah Lounge - Interior - Hookah Bars Near Me - Katy, Texas

Going downhill. The host has awful customer service. Brings her friends in plays the music they want and customers run out the door. Need new host. I don't recommend read more

I love coming here so fun Ava chill , it's like a hidden gem , I recommend this place they got every vibe if you want go just chill and vibe a good day to come is during the week read more

Place: very cramped/music was loud af for a Tuesday night Hookah: taste was great but price was ridiculous for ONE Overall: friend and I wouldn't come back but it was an okay experience since we're not from this area. read more

Found this place on yelp and it was a good find. Visiting family in the area and it was super close. GPS took me in circles and turned what should have been a 5 minute drive into 30 minutes but I decided to call and was given good directions The set up is very chill and the music was just perfect for the ambiance genre and volume wise. I went during the evening before the place actually picked up but I liked it that way. Immediately after I walked in I was greeted by Ali, I think he's the owner. He helped me select a good flavor which was the skittles with an ice tip and kool aid base. It was very nice and he even came to check on me when he noticed I was grabbing the tongs to adjust the coal. He personally came to blow it out and welcomed me back anytime. Giving 4 stars because I would have liked transparency with pricing but instead I was offered a suggestion and next thing I know I was swiping my card! Hahah but I suppose that means he's a good salesman because I didn't even get to ask how much until I saw $30 total and he also don't ask if I wanted a receipt. Good place overall though. read more

The Cave Hookah Lounge - Hookah Bars Near Me - Katy, Texas

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I love the environment of this place. Their hookah is amazing and they also play good music. The owner was so amazing he went to the store to buy my friend a Red Bull because he was sold out. It was really clean in there too. Amazing customer service will come again! read more

The Cave Hookah Lounge - The inside - Hookah Bars Near Me - Katy, Texas

Awesome experience! Will definitely come back. We had a great time. Was able to watch the game and enjoy the hookah.

I am so glad this place is open during pandemic and following all the SOP's. The person serving us made sure all the tables are wiped before we sat down. Their hookah's are excellent, flavorsome and long lasting. The guy serving us ensured multiple times wether we needed anything else. Only if they served tea/smoothies or shakes. Would love to come back again. Great job. read more

The Cave Hookah Lounge - Lots of cards and other games to play - Hookah Bars Near Me - Katy, Texas

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Ok, this was my first hookah experience ever, so, I'm not real sure how the set up is supposed to work, but I'm just gonna tell you about it and you can either roll with it or scroll past it. First, GPS got us there pretty seamlessly, so it wasn't too hard for us to find, though without GPS, we might've missed it. There's a sign on the front door that says no alcohol or illegal drugs on the property. Just thought that this might be a good tip, since, as I understand it, some hookah spots allow BYOB. Not this one, apparently. Anyway, we walked in and it was definitely a younger crowd, though, we'll use the term "crowd" loosely as there were really only a handful of people in there. There were groups of couches around tables, at least one TV, and those paper party streamers hanging across the ceiling. We strolled up to the counter and there was a laminated sheet of paper taped to the counter with the list of flavors. There was a drink cooler behind the counter with bottled waters and sodas for sale along with those little 35 cent bags of chips. My husband let the guy know that it was my first time, but he just kinda stood there and nodded his head. He didn't really offer up any suggestions or go out of his way to be helpful, so I just picked Vanilla. The guy was also visibly agitated at some point by the fact that a couple of guys kept walking in and out the door. Then we paid the $16 and he told us he'd bring it out to us. We sat there for a while. I mean, I didn't time it or anything, but there was no on else ahead of us. But, hey, maybe it takes a while to set it up. Then when he brought it out to us, he stood there and smoked on it for a minute. While he was standing there puffing on our hookah, he tells the other guy that was working there to set up the hookah for the people who came in after us. Finally, he hands it over to us and tells me not to inhale it. We start trying it out and then the same guy comes out holding another hookah and tells us to wait. Apparently he was worried that he mixed our hookah up with the other people's. So he takes it from us and starts puffing on ours and then theirs and back on ours again to try and distinguish between the two flavors. All I'm saying is, it seemed a little suspect. Anyway, my husband told him that it seemed like we got the right flavor, so he took another drag, set it back down and walked the other hookah to those other dudes. I, personally, couldn't tell you what flavor we had, because I couldn't taste much of anything. Also, the couch was super uncomfortable with springs jabbing up through the thin leather/pleather material. I'm not trying to negate other people's reviews, but I am real shocked that this place got all 5-star reviews before this one. I mean, really, some of the words that other reviewers used to describe this place seems like they were visiting a completely different place than where we were. The one good thing I can say about this place was they definitely had some good music. They basically played an entire Lecrae album while we were there and some other techno-inspired music that had a nice beat and mellow vibe. I'll try hookah again, but probably not here. read more

I loved it here. It was fun, a cozy, clean and modern atmosphere. The hookah was great. The owners were super nice and friendly. It was one of my friends birthday so we came here to celebrate. One of my friends mentioned to the owner that it was her bday and the owners went out and bought her a b-day cake and they played a happy bday song on their speakers. We weren't expecting them to actually go out and buy her a b-day cake so that was very nice of them. They surprised her with that cake. And later we requested a song and they actually played it. read more

Love this place! But just a heads-up, they don't have a sign in the plaza where the hookah lounge is located, so it's a little tricky to find. But it's so worth it! Aly the manager is so kind and opens his place until the last customers leaves and never acts pushy or rude. He also lets you test out different flavors and if you have a problem with your hookah or you just don't like the flavor, he'll switch it out for you no problem! They've also done some renovating to the place and it looks pretty nice now. New couches and tv's at every corner of the lounge, plus they've added some nice decor to the walls. Only complaint I have is the music they play. Aly lets this amateur DJ come in every once in a while to play and test out his music, but it's just so loud and overbearing sometimes. It's hard to have conversations when the DJ is there... But besides that, I would highly recommend! read more

I visited the Cave recently while in the Houston area. This a cool place for a younger crowd (21 and under) or those looking just to get out of the house. Alcohol is NOT served. The majority of customers there looked to be under 21. The music was decent. They had playing cards on most of the tables and a television. They served chicken wings and fries. Cards are accepted. I probably won't be back since I'm old enough to drink and there are bars in the are that also have hookah available. read more

The Cave Hookah Lounge is one of my favorite places to chill. The owner is very welcoming and friendly. The staff member DeAndre is very nice as well. read more

I'm from Turkey, so Hookah is a big part of my culture. I've been in States for 3 years, been to a lot of Hopkah places in Atlanta, Denver, Houston and more, this I believe is the closest one to the ones I have back home (BEST ONES) and the price to quality ratio is great. Me and my girlfriend loved the place, music choice is good, hookah is good quality, place is chill and not too empty or too packed. Definitely a spot me and my girlfriend would come back later. read more

The Cave Hookah Lounge - Hookah Bars Near Me - Katy, Texas

The best hookah in Houston. And believe me I am a hookah pro and I used to have one at home when I was living in Jordan. The place is clean and intimate and the nosie level is acceptable so you can easily have a conveestation. The emplyees are really nice. Definitely will come back again. read more

Checked the reviews and decided to go here. They only have a sign on the door so we had a hard time locating it. We called and found out it was near a computer store which we saw bc it has a sign that was lit. We're in town from SC, and just wanted some place to hang out after golfing (TopGolf lol). We arrived around 11:30, they close at 1AM. It's posted on yelp and the door. As we walked in there are 3 guys Judy sitting around smoking hookah. We look around and see no employees, so at this point we have no clue if it's seat yourself. Finally, one of the guys smoking hookah walks up and says, "Hey guys we're closing at 12 tonight. You can still get a hookah ($16), but we're going to close at 12!" By this time it's 1139, I was so annoyed bc thats just not enough time to enjoy a hookah. By the time we got it, it would probably be 1145. No thanks! read more

Great place to hang out with friends. Environment is nice and there's a wide variety of hookah flavors. Definitely recommended!

Awesome place to go and hang out with friends. Atmosphere is fun. TV, music, and drinks (non-alcoholic). Employees are very nice and the prices are good. I highly recommend this place. I will definitely be coming back! read more

The fam and I were wanting some hookah tonight after a long day. We ended up picking this spot because of its rating, since we were in the area. Ali took our orders and took care of us. He and the rest of the staff were very consistent in making rounds and making sure everyone was doing well. We were blown away by the service, the friendliness, and the very chill environment. Oh, and the music was definitely on point. We aren't from the area, but will definitely be back when we come through. I highly recommend this spot, especially if you're from the area. The Cave Hookah Lounge definitely lived up to its high rating. Amazing experience! read more

Came here the other day, hookah was way better than all the other hookah lounges I been too! Def recommended!

This place is the best hookah lounge in cypress! Great hookah and even better service, you can tell that the owner definitely has experience in business and know his way around a hookah. Just a side not if you choosing between The Cave or Hookah 2 Nite, choose the cave! In fact you should never go to hookah 2 nite, the owner is very disrespectful over there. read more

Stopped by the other night was a little hard to find due to the sign but had a great time stopped by with friends. The music was great the lighting was perfect and over all a good place to go to late night when everything else is mostly closed read more

Really chill place to hang out, I don't do hookah that often but when I do we and my friends come to this place all the time, the music is upbeat and the guys that work there are cool. read more

Great place to relax!!! Inviting staff!! I would definitely visit again. The scenery was very chill and comfortable. The music was very up to date. I received my hookah within the first 10-15 mins of ordering. Ali and his staff constantly check on you to make sure you are good!! read more

I came here last night with my boyfriend and my cousin. It was mine and my cousins first time ever trying hookah and this was a chill place to go to. This place is very zen it has a great atmosphere. The people are very friendly they helped choose our flavor and guided us away from the hardcore stuff which I greatly appreciated. We will definitely be returning. read more

This place is wonderful! Free wifi is defiantly a plus and the do have it! Prices are very reasonable and the staff is extremely friendly! Place is very clean as well with a nice set up! Definitely a great hang out spot! read more