Fast and friendly service. They diagnosed the issue and had the work completed quicker than…read morepromised. The price was fair and they were honest and upfront.

My car broke down as I was passing through Bakersfield. They replaced my alternator, and got my…read morecar running again. I am thankful for that. However, when I got home, I noticed my horn wasn't working. I called and asked if they had an ideas, but the gentleman I spoke to was clueless. He had nothing to suggest. I had to look it up myself for possible causes (defective fuse, disconnected cable, etc.). I am just disappointed that I had figure out how to resolve it on my own, and that a professional couldn't troubleshoot it. I don't know if they disconnected the cables while fixing the alternator, but it seems very likely due to the close proximity of the components.

This Body Shop does incredible work, they are professional and They did a awesome job on my 92…read moreChevy step side and made it look like new

Yes I need a front bumper replacement And a small dint tooken out with touch up paintread more

I wish I could give G&G Auto Repair unlimited stars based on the services I received today. Not…read moreonly were they quick, they were able to walk me through each step to getting my vehicle safely back on the road. I get intimidated by taking my car to mechanic shops because of the little knowledge I know about automobiles. Complex mechanical explanations often make it impossible to tell if a recommended fix is truly urgent or completely unnecessary. My lack of knowledge creates a deep fear of being taken advantage of and overcharged. This was NOT the case with G&G Auto Repair. The gentlemen who greeted me at the front door were very patient with me while I was trying to explain the problems I had been having. After finding the problem they started working on it. While I was waiting I was offered water, soda, tea, coffee, etc... multiple times. This really shows that they care about their customers during stressful times. (What's more stressful than car problems am I right?!?) I'd hear them answering phones, help other customers, and communicate with the mechanics all while keeping excellent customer service. Not long after (remember they're quick!) I was told the problem was minor and to come back if I had any other issues. I'm sure this was just an everyday experience for these guys but for me, trust was built. They proved to me that they care about the community and their customers. I know whatever car troubles I'm having I can always rely on G&G Auto Repair. Thank you Shaun, Damian, Jim, and all the mechanics who worked hard to fix my car.

I inquired about changing my 4 engine mounts on a four cylinder 2007 toyota and I got a quote on…read morethe phone for $188 per hour for 6 hours of labor for a total of around $1,200.00. I am not sure why 6 hours of labor because once the engine is supported and splash shield is off, the other mounts should go faster. If a mechanic knows what he is doing and efficient it should not take more than 3.5 to max 3.75 hours of labor. Over priced labor.

Went in for a repair, left my car like new. I highly recommend this place!! They're efficient and…read morequick.

My experience at TRENDS was great from start to finish. When I walked in, I was greeted by Eissa,…read morethe shop manager. He was very friendly, professional, and assured me that they would take care of everything. Eissa went above and beyond to make sure my car received all OEM parts, despite the initial estimate from my insurance company calling for aftermarket and recycled parts. He also made sure that he and his team completed the repairs in a timely manner while maintaining a high standard of quality. Communication throughout the entire process was excellent, and the quality of their work truly spoke for itself. I highly recommend TRENDS to anyone looking for a collision repair shop that is reliable, trustworthy, and takes pride in its work. They genuinely care about their customers and make sure the job is done right. Overall, I had a great experience, and they did a fantastic job on my car.

Not sure if they even checked my car they quoted me for something my car didn't need ended up being…read moresomething completely different and cheaper thankfully and this is not there name anymore

Came in with what I thought was an emergency on a drive from LA to Sacramento. They were very…read morereceptive and knowledgeable. They tested my truck right away and found it was something minor. Seemed like good people.

young pro guy is real man! been two times here…read morespecially european car ac problem? come here. period! long run god bless you guys !

This shop is a scammer. They take $2000 for me to fix the AC and when I went back after two weeks,…read morethere was so disrespectful to me insulting me and kicked me out of the shop and threatening me to put hands on me not recommended at all.

Everything started out smooth. They made copies of my insurance claim, ordered the parts and got my…read morecar in on Tuesday, 5/28. On Friday, I received a text from them saying my car should be ready the following Friday, 6/7. Three minutes later, another text said it will be ready Tuesday 6/4. The following day another text said completion date is now 6/6. The next three days, the same text giving 6/6 as completion day. Although the texts were somewhat inconsistent, I didn't mind because I know there are unforeseen circumstances, and overall, I was pleased that they were keeping me updated. On 6/6, they informed me the car wouldn't be ready until the next day. The next day, Crystal called and said my car was ready to be picked up, however, she said she had one question: Did my insurance send me a check for the repairs? I told her no, I thought they sent it to you guys. She said no, we haven't received it yet. Why they would wait until my car is done to ask me this is beyond my comprehension. She should already know that my insurance company is contracted with them to send the money directly to Carriage Masters, and never directly to the customer. Crystal said she would contact my insurance to get it straightened out. The next day I called Crystal, and she said they were never able to contact the insurance company, that every time they would get "disconnected" and that they would have to hold my car over the weekend and try again on Monday. On Monday, my wife called and spoke to Mackenzie at the front desk to ask her why they would say the car was ready when they knew all along that the payment had not yet been received. Mackenzie threw Crystal under the bus and told my wife to call back at 9:00 am, when Crystal would be there, and told my wife "maybe you would have better luck if you called the insurance company yourself." We called the insurance company and got a hold of them right away and within minutes, they cleared everything up with Carriage Masters. We went right away to pick up the car. Mackenzie called Charley from the back to go over the repairs with us. When Mackenzie handed our paperwork to Charley, she got real close to him and started whispering something to him. When she saw that my wife was watching and trying to hear what she was telling Charley, Mackenzie took Charley out of the office, and around the corner, out of sight of my wife. Very suspicious and definitely rude. Charley went over the repairs and everything seemed fine. But, then I noticed that the spoiler had two deep scratches that weren't there when I brought it in. If I hadn't noticed it, they would have never had said anything. Was this what Mackenzie was whispering to Charley? Very suspicious, indeed. Just as I mentioned the scratches to Charley, Louie came and said he would fix it right away and pay for a rental car for us. He said the car should be ready by Wednesday, 6/12. Wednesday came and went without a call, as did Thursday. Finally, they called on Friday to say it was ready. The scratches were fixed on the spoiler, but, now I see what appears to be a fingerprint on the hatch that won't come off. Do to their rudeness and inefficiency, I would not recommend this place...

When you walk in you can't figure out if you are in a body shop or a café. It was a really…read morebeautiful decor but seriously a body shop with French cafe decor? Then we are asked to fill out paperwork to get an estimate. Well that was weird TMI for a small dent in a tailgate that we are paying for. I don't get it but ok. Then the guy looks at our dent goes in back somewhere, then comes out takes us out to the truck and says I kid you not "you want this fixed just covered up or fixed good?" Really is there more than one way? JOKE!!! So we took our estimate and put it in the recycle bin. No how no way that estimate was high high high and the things he said that had to be done. I don't think so. Steer clear. IMHO

In all my years (76) have never been treated so well and everyone was very polite and…read moreknowledgeable. My a/c went out . Was a big price. They checked out my complete system , as well new freon, even though that wasn't a problem. They explained to me everything that they went through and found a small little problem with one of the hoses that was leaking. It needed a little cleaning and a little tender Care my cars sound like 20 some odd years old and the price was just surprise me so much because it wasn't as much as I thought it was probably half of what I thought it was gonna be. the road with air-conditioning working perfectly well and money left in my pocket. a great group of guys. They know what they're doing. Take your car there. It's better than the dealer or anyone else.

Jesse was able to get my brakes all fixed up and working properly. Thank you for the help.read more