My car began to feel like a bumpy boat ride and I was bouncing all over town! My husband called…read moreseveral places ,including the dealership, enquiring about replacing the struts and the cost for the service. After concluding that we had to get the car fixed, we decided to go with the dealership. However, when we called back to set up a service appointment, we could not reach anyone after two days of repeated calling. So, my husband decided to drop by Dick's to see if they worked on struts. I got in the next day! Hector was super friendly and did an amazing job on my car. Also, he was "hundreds" of dollars cheaper than all the places we'd previously checked, including the dealership!!! Thank you for doing an awesome job on my car! This is where I'll take my car for future service.

They did an excellent job working on my vehicles. This is one of the most trustworthy shops I've…read moreever come across. They're honest, reliable, and straightforward -- if they can't provide a service, they'll let you know upfront. Highly recommended!

rong with this shop. You pay what you get .You want your car fix bring it here. He's very…read moreknowledgeable. My buddy recommended this place I am very pleased. This will be my new mechanic. I highly recommend 5 stars!!! Pay for the experience and not cheap work. You don't find too many shops like this. Im a Happy camper. Im pleased with the work. Thank you Joe

This is a tale of something your mother may have told you growing up... "Just because you could…read moredoesn't mean you should". The owner is extremely kind, but after meeting him your pockets may feel a whole lot lighter. I called him after being in a serious plight and needing help on a Sunday. I believe due to his location he gets a lot of Sunday Google calls for help; ones he will answer and assist. He let us know that it COULD be expensive if it was a detailed and extensive job. We wouldn't know until we were there so we got a tow on a hot day with our kids tired and hungry. He opened his shop for us and gave us somewhere to sit. As all the reviews say he's really nice and a good talker. My ideas part with them about his honesty and not taking advantage of people. Maybe he picks and chooses, who knows. And maybe the law of supply and demand doesn't bother some customers. We were charged $500 for one hour of work including his drive time and picking up parts, and $20 for parts. It's something my husband could have easily done if we were near our house, so we were familiar with the process. He also passes on his credit card cost to his customer at 2.6%. I had flashbacks of people over charging for toilet paper or hand sanitizer during the pandemic. We were happy to be on the road again, but he's no Good Samaritan.

These fine gentlemen at River Auto took care of me. My radiator suffered a major crack and my car…read morewas overheating. I pulled into their lot with no phone call or warning. Despite already working on a full garage they were able to diagnose and give me an estimate quickly. They ordered a radiator that day and it was in there within the hour. As soon as I give the green light they immediately go to work. I got same day service at an amazing price and quality honest work. I will 1000% be coming back to River with my cars, and I absolutely recommend them to anyone in the area as someone's who's dealt with a lot of different shops these guys set themselves apart for real.

Staff is very helpful and caring. Pricing is reasonable and fair. I would recommend to anyone in…read morethe Bakersfield area looking for a reliable auto repair shop. I will be coming here for any other services. They gained a new loyal customer!

Shane and his crew are truly amazing. Never any pressure. Honest truth. Been our family mechanic…read morefor over 10 years and four cars. Keeps our 2004 Suburban and 2004 Toyota running as good as they can for their age. Fair value and never adds unnecessary work or up charges.

Took my car in to get a new thermostat. Cost was exactly what was quoted and was appropriate. Told…read moreme it would be done by 12 and they had it done by 10:30. I was so pleased that when my brother had an issue with coolant not getting to the radiator, I referred him. They diagnosed it and fixed it quickly and very cost friendly. I will definitely be coming back for any future vehicle needs.

Had to leave a review because honest mechanics are hard to find. I drive an 07 FJ Cruiser a heavily…read moremodified, lifted truck and a discontinued vehicle that's become harder to work on. I was getting quoted around $11k for an engine swap and he got it done for $6,500, easily the best price I found. He didn't just swap the engine either replaced my radiator, fuel pump, gaskets, coolant, spark plugs and took care of everything the right way. Super fair, reliable, and never felt like I was getting overcharged. Even after the work was done, he's still helping me check engine codes from AutoZone and making sure everything is running right. Definitely earned my trust and I'll keep recommending him to family and friends.

I needed a crank shaft sensor replaced on my 2019 Kia Cadenza and they were on it…read more So helpful, quick service and great prices. They quoted me a price and stuck to it, that means a lot. Thanks for all your help! I totally recommend this company.

These fellas are nothing but honest originally came over to replace my heater hose, turned out I…read moreonly needed clamps . They saved me 100 and fifty bucks !

Nathaniel and his apprentice were amazing! They came out to my home to check my car after I…read moreexplained everything over the phone. I originally thought I needed a new thermostat, but instead of just installing a part I didn't actually need, Nathaniel took the time to properly assess the situation and let me know it was just low on coolant. I really appreciated his honesty and professionalism--he easily could have charged me for unnecessary work, but he didn't. On top of that, he didn't charge me at all for coming out, which was incredibly kind and unexpected. It's rare to find someone so trustworthy and genuinely helpful. I highly recommend Nathaniel if you're looking for someone knowledgeable, honest, and fair!

Basic safety details missed that could cause damage to your car or cause an accident. Avoid this…read morebusiness! Brought my car in for brake pads and a brake fluid service and had a very disappointing experience from start to finish. After dropping if off around 9:15ishAM, I was originally told the job would take 3 hours, but the vehicle was not ready until the following day, leaving me without transportation much longer than promised. During the process, the shop told me they couldn't find the lug nut key and had me return to help locate it myself, only for it to already be there. This resulted in multiple unnecessary trips and 1.5 mile walk (each way) in extreme heat because I didn't have my car and I had to be at work, so I used my break time to walk back to the shop, open my car door, and picked it from the place I was describing where it was over the phone and handed it directly to the receptionist. Hey...I got my steps in! :-) Communication throughout the entire process was poor. When I finally picked up the vehicle, I later discovered the brake fluid service I originally requested was never completed. I only responded kindly and respectfully only to be met with a bad attitude. Not family friendly. Most concerning of all, after driving several hundred miles at freeway speeds, including through the Grapevine, I discovered the passenger-side wheel was missing a lug nut after the brake work had been performed. My Dad found it outside our house where I always park. That is a serious safety issue and should have been caught during a final inspection before the vehicle was released. I ended up getting my Brake Fluid Service done at Valvoline Express in Anaheim and the mechanics there had notified me of the missing lug nut on the passenger side. They also made note of it on record (sent via email). I had to carefully drive back to Bakersfield. I tried calling for the past 2 days to see if I can stop by and get it tightened. No answer. Overall, this experience involved delayed service, incomplete work, poor communication, unnecessary inconvenience to the customer, and a major safety oversight. I strongly recommend double-checking all work before leaving the shop. I would not recommend this shop.

I am clueless about fixing cars. So if I go to a mechanic I expect the mechanic to be honest,…read moreknowledgeable, and thorough. Unfortunately, this is NOT the experience I've had with this shop. One of my first experiences, I took one of my vehicles. I don't recall the reason but apparently I was imagining things and there was nothing wrong. Few months later and my transmission was done for. I'm not blaming this on them just saying perhaps if a more thorough inspection would have helped. Now 2025, I take my vehicle in because my engine light is on and my car is shaking and slowing down while driving. I need a catalytic converter so it was replaced. The other issue of shaking/slowing down is because of my tires according to this shop. Fast fwd, my car is still slowing down, shaking, battery light is on and now making a horrific noise. Take it over to get checked. They tell me I need a new engine $4,500-6,000 estimate. What? Apparently, they turned it on, heard the noise and said I need a new engine. ABSOLUTELY NO INSPECTION WAS DONE. From my google search it said battery light could be related to the alternator. I took it in for a second opinion at El Gato Auto Repair and Muffler. Guess what?! It WAS THE ALTERNATOR. Eddie from El gato inspected the vehicle right in front of me and showed me the issue quoted me $650-777. I was very disappointed in Benny's lack of inspection of my vehicle. It was STRESSFUL to hear I needed a new engine. If you don't know about cars and someone quotes you with a very steep estimate and severe mechanical issues get a SECOND opinion. I will no longer go to Benny's due to lack of trust in their services. Be cautious when going to this shop.

The staff here is very friendly and Knowledgeable and will be honest with you on what exactly your…read morevehicle needs. They will not try to rip you off the prices are very reasonable and will not break your wallet. They are fast and efficient with their services to get you back on the road. I highly suggest this business I will definitely be returning.

I feel like I was robbed of $3,700. I took my bmw here not even 2 months ago because the low…read morecoolant light came on. I was told it would be several days of work and that it would take at least 3 days for the parts to come in. Naturally, I was surprised as to how my car could be ready for pick up just a day and a half later. That trip to Precision was 3,400 (mostly labor costs) but I was hopeful the issue had been fixed, despite being confused as to how it could possibly be ready so quickly. 5 days later, the same coolant light came back on. The man that answers and works the front desk is gifted when it comes to talking in circles. He basically said "well, it's a car. Who knows why the light is back on. Bring it back." So I did. This trip was $300 for them to "fix" whatever they missed 5 days before. I was supposed to feel grateful that they didn't charge me for diagnostics on this second visit. One month later, the same light is back on. Major leak still in my coolant system. Car is undrivable. I had my car towed to bmw this morning. I should have just done that in the first place. This business isn't what it used to be and they clearly no longer have a mechanic that is familiar with bmws. After going here for 15 years, myself, family and friends that drive European cars will never return. I've contacted the BBB and my attorney in regards to getting my 3700 back.