My car began to feel like a bumpy boat ride and I was bouncing all over town! My husband called…read moreseveral places ,including the dealership, enquiring about replacing the struts and the cost for the service. After concluding that we had to get the car fixed, we decided to go with the dealership. However, when we called back to set up a service appointment, we could not reach anyone after two days of repeated calling. So, my husband decided to drop by Dick's to see if they worked on struts. I got in the next day! Hector was super friendly and did an amazing job on my car. Also, he was "hundreds" of dollars cheaper than all the places we'd previously checked, including the dealership!!! Thank you for doing an awesome job on my car! This is where I'll take my car for future service.

Picked up my truck this afternoon it's so awesome!!! Hector did an excellent job for me I'm letting…read moreall my family and friends know to go no where else but to Dick's Muffler

Abel is probably one of the most humble and legit business owners you will ever meet. He takes the…read moretime to explain EVERYTHING to ensure you feel okay about what you're getting and what he is providing. He makes sure to check every little detail to make sure you're not leaving with a bigger problem. He isn't just there for the money and once you meet him you will see that. So glad he was recommended to us because we have definitely found our forever mechanic!

I had an excellent experience with Abel. After getting my air filter changed at Ford, I heard a…read morestrange thump when I would turn my car on. Ford quoted me for over $2000 to fix my car. I took my car to Abel, and he was able to quickly find the error. Ford installed the air filter improperly causing one of the dampers to make a noise when opening and closing. He was able to get it fixed quickly, was very friendly and open about what he was doing - showing me where the error came from and what he was going to make sure it was fixed. I am very pleased with the service and highly recommend his services.

Very trustworthy and honest. I've been coming here for at least 10 years. The Owner Hector and…read moreCesar value you as a customer and treat you like family. You can trust your in good hands with them. I honestly wouldn't trust no one else to fix my car and my daughters' cars Thank you!

Hector was nice but charged me 80 bucks for diagnosing my car but could not identify the problem…read morestill so was disappointing

Not sure if they even checked my car they quoted me for something my car didn't need ended up being…read moresomething completely different and cheaper thankfully and this is not there name anymore

Came in with what I thought was an emergency on a drive from LA to Sacramento. They were very…read morereceptive and knowledgeable. They tested my truck right away and found it was something minor. Seemed like good people.

Honest Friendly Helpful and most of all they stand behind their work. HIGHLY RECOMMEND!!!read more

I have nothing good to say about this automotive repair shop. I drove to it, Friday afternoon, a…read moreweek ago, to inquire about doing a 100,000 mile maintenance on my GMC 2016 pick up--showing Joe a list with items recommended. Joe, the owner, told me that they could, but if I could call on Monday morning to make an apt, which I did. We agreed on Thursday as the day to work on it. I took it over at 6:45 am and left him the keys. At 4:15 pm, I called to see what time I should pick it up. Joe had already left. The man I was speaking too did not initially know what I was talking about and then told me that no one had worked on my pickup. I called at 6:15 am the next morning, last Friday to request to get my keys as I already had plans to go out of town. Picking up the keys, Joe then told me that they did not do the type of maintenance listed on the sheet. What poor customer service.

These fine gentlemen at River Auto took care of me. My radiator suffered a major crack and my car…read morewas overheating. I pulled into their lot with no phone call or warning. Despite already working on a full garage they were able to diagnose and give me an estimate quickly. They ordered a radiator that day and it was in there within the hour. As soon as I give the green light they immediately go to work. I got same day service at an amazing price and quality honest work. I will 1000% be coming back to River with my cars, and I absolutely recommend them to anyone in the area as someone's who's dealt with a lot of different shops these guys set themselves apart for real.

Staff is very helpful and caring. Pricing is reasonable and fair. I would recommend to anyone in…read morethe Bakersfield area looking for a reliable auto repair shop. I will be coming here for any other services. They gained a new loyal customer!

I am clueless about fixing cars. So if I go to a mechanic I expect the mechanic to be honest,…read moreknowledgeable, and thorough. Unfortunately, I had a bad experience with a local shop. I took my vehicle to a different shop because my engine light is on and my car is shaking and slowing down while driving. I needed a catalytic converter so it was replaced. The other issue of shaking/slowing down was because of my tires according to the shop (Benny's). Fast fwd, my car is still slowing down, shaking, battery light is on and now making a horrific noise. Take it back to the same shop to get checked. They tell me I need a new engine $4,500-6,000 estimate. What?! Apparently, they turned it on, heard the noise and said I need a new engine. Benny's shop didn't even bother to look under the hood! Thank goodness for Eddie from El Gatos Auto Repair! He quoted me a very fair price and my car is now running without any issues. If you want an HONEST mechanic please give this shop a chance. Thank you Eddie! I was beyond stressed out and you saved my car without any unnecessary replacements. I am so grateful!

Went in to get my lifters done and 1 guy told me the main guy just did the same thing for his…read morebrother in laws truck then I speak to the main guy he said he can't do internal engine repair lmao okay so we picking an choosing? What kinda shop can't do that ? Then he going to say "i can't even suggest a shop that would do it" anyways turning down a job is bad business.

young pro guy is real man! been two times here…read morespecially european car ac problem? come here. period! long run god bless you guys !

This shop is a scammer. They take $2000 for me to fix the AC and when I went back after two weeks,…read morethere was so disrespectful to me insulting me and kicked me out of the shop and threatening me to put hands on me not recommended at all.