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    Crown Dry Cleaners

    1.0 (1 review)

    Services - Crown Dry Cleaners

    Dry cleaning

    Carpet and upholstery stain treatment

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    14 years ago

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    Martha's Dry Cleaners

    Martha's Dry Cleaners

    (9 reviews)

    $$$

    I went to Martha's dry cleaning with some items to be dry cleaned. Martha asked me if I had been…read morethere before, and I said yes. She asked for my phone number and entered it into her computer. I guess my information wasn't in the system. She told me that I had not been there before. I reminded her that I had been there before and that she shortened the sleeves on my daughter's coat a couple of years ago. She did not respond. Martha abruptly placed a post-it and pen on the counter in front of me, without instruction. I asked what did she want me to write down. She stated, "name and number." So I did. I then placed my clothing items on the counter. One item was cotton, lined with a thin faux leather trim. Martha inspected it with a disgusted look on her face and stated multiple times, "This is fake leather. This is fake." Feeling a little embarrassed, I said oh ok. I was glad no one else was in the store to see my face turn red from embarrassment. She told me if she cleaned it the trim would possibly crack. I asked if there were any alternative ways to clean it. She said no. I said ok I'll take a chance. She then inspected another knee-length custom-made dress. She begrudgingly stated, "There's no tag". I said I know, it's handmade. She tossed it back on the counter. In total, I wanted six items dry-cleaned. Martha proceeded to input information about my articles of clothing and then placed an invoice on the counter and slid it over to me. The invoice amount was $128. Martha then stated, "You're going to have to put down a 50% deposit since it's over $90." I was shocked. I said, umm, ok, I'll take some items off. I took back three items, which made the price under $90. I told Martha to just dry-clean the remaining three items. Martha responded, "You still have to pay a 50% deposit." I asked her why since the total was now under $90. She responded, "Because I don't know if you're not going to come back and pay." As an African-American woman, I suddenly sensed that I was experiencing racism, and felt a sickening injustice feeling in the pit of my stomach. I couldn't believe this was happening to me. I felt so small. As a Special Education educator with over 17 years of experience, with a Master's degree from a notable MA university and holder of three educational licenses, I felt like a little girl and just wanted to crawl into a hole and cry. I was, however, grateful my elementary-aged son was in the car reading, and did not have to witness this injustice towards his mother. I was glad I didn't have to explain why, I STILL had to pay a 50% deposit even though the price was now under $90. After Martha's on-the-spot policy change and her insistence that I STILL pay a 50% deposit, I picked up my clothing and simply walked out. Martha did not even say, bye.

    I called to see if they would finish washing my clothes for me after my washer broke. They hung up…read moreon me. It says they don't refuse anything. Well I consider that a refusal. I guess I will be doing more clothes by hand.

    Alterations Plus - Prom gown 2025

    Alterations Plus

    (28 reviews)

    Absolutely terrible experience! We were referred to this alteration place by another tailor who was…read morebooked up due to prom season. The women here are kind, but that's about the only good thing I can say. I honestly don't know if they're inexperienced or just have never worked with a Black woman's curves before, but not one, not two, but three of my dresses were completely botched. I also had a top altered and it came back lopsided. After the first round of alterations, the owner tried to gaslight me, saying they had only adjusted the strap for my burgundy dress (which was never the main issue). I initially asked for the sides to be taken in because the bust area was too big, but somehow, that got lost in translation. So I paid AGAIN, for all to be fixed and what I got back was even worse. Everything felt rushed, uneven, and downright sloppy. I bawled my eyes out because these dresses were meant for my birthday trip. The white dress? It was the most horrendous one, imagine the outline of Sarah Baartman on a modern-day garment. That's how distorted the shape was. Even after a third attempt, the seams were still crooked and the dress was unwearable. I'm now left dressless for my trip and out of money. If I could give this place zero stars, I would.

    Dawt did the alterations for my daughter's wedding dress, my dress and my other daughter's…read morebridesmaid dress in September. Dawt is extremely professional and meticulous. The wedding dress came out perfect and the bustle stayed in place all night long. I would recommend her for any alterations, especially for important occasions.

    Crown Dry Cleaners - dryclean - Updated May 2026

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