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    Coastal Cleaners

    4.2 (5 reviews)

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    12 years ago

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    10 years ago

    We bring all of our clothing to be dry cleaned and repaired and they could not be any nicer and do a great job!

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    11 years ago

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    Martha's Dry Cleaners

    Martha's Dry Cleaners

    (9 reviews)

    $$$

    I went to Martha's dry cleaning with some items to be dry cleaned. Martha asked me if I had been…read morethere before, and I said yes. She asked for my phone number and entered it into her computer. I guess my information wasn't in the system. She told me that I had not been there before. I reminded her that I had been there before and that she shortened the sleeves on my daughter's coat a couple of years ago. She did not respond. Martha abruptly placed a post-it and pen on the counter in front of me, without instruction. I asked what did she want me to write down. She stated, "name and number." So I did. I then placed my clothing items on the counter. One item was cotton, lined with a thin faux leather trim. Martha inspected it with a disgusted look on her face and stated multiple times, "This is fake leather. This is fake." Feeling a little embarrassed, I said oh ok. I was glad no one else was in the store to see my face turn red from embarrassment. She told me if she cleaned it the trim would possibly crack. I asked if there were any alternative ways to clean it. She said no. I said ok I'll take a chance. She then inspected another knee-length custom-made dress. She begrudgingly stated, "There's no tag". I said I know, it's handmade. She tossed it back on the counter. In total, I wanted six items dry-cleaned. Martha proceeded to input information about my articles of clothing and then placed an invoice on the counter and slid it over to me. The invoice amount was $128. Martha then stated, "You're going to have to put down a 50% deposit since it's over $90." I was shocked. I said, umm, ok, I'll take some items off. I took back three items, which made the price under $90. I told Martha to just dry-clean the remaining three items. Martha responded, "You still have to pay a 50% deposit." I asked her why since the total was now under $90. She responded, "Because I don't know if you're not going to come back and pay." As an African-American woman, I suddenly sensed that I was experiencing racism, and felt a sickening injustice feeling in the pit of my stomach. I couldn't believe this was happening to me. I felt so small. As a Special Education educator with over 17 years of experience, with a Master's degree from a notable MA university and holder of three educational licenses, I felt like a little girl and just wanted to crawl into a hole and cry. I was, however, grateful my elementary-aged son was in the car reading, and did not have to witness this injustice towards his mother. I was glad I didn't have to explain why, I STILL had to pay a 50% deposit even though the price was now under $90. After Martha's on-the-spot policy change and her insistence that I STILL pay a 50% deposit, I picked up my clothing and simply walked out. Martha did not even say, bye.

    I called to see if they would finish washing my clothes for me after my washer broke. They hung up…read moreon me. It says they don't refuse anything. Well I consider that a refusal. I guess I will be doing more clothes by hand.

    Best Cleaners

    Best Cleaners

    (4 reviews)

    $$$$

    I would have to strain my brain to think of a business that provided worse service during my entire…read morelifetime than Best Cleaners! My husband has his work shirts cleaned at this store and has for 2-3 years. Despite the turbulent economy, my husband has been fortunate to maintain a job that continues to pay him a considerable six figure salary. I apologize for mentioning his income but you will understand why I did in the next paragraph. My husband is meticulous about his work shirts. He recently purchased several new shirts and brought them into Best Cleaners prior to even wearing them once. I picked them up once the cleaning was done and noticed a couple spots on a few of the shirts. I asked "Kim" (the owner) about the spots and she said she would send them to be "re-cleaned". A couple days later I went to pick up the shirts and noticed the same spots. Kim told me the shirts came in to her store with the spots already on them and their was nothing more she could do. Aside from being an outright lie, I could not believe she would fabricate such a lie and risk loosing a good customer of years. My husband and I are fortunate to live a very comfortable life and would NEVER EVER bring damaged clothes to a cleaners to try and get new shirts from the cleaner. Our shirts were new to begin with! I actually felt sick when Kim said what she said to me as it was a personal attack against my character and could not be further from the truth. Needless to say, we will never return to Best (the worst) Cleaners again!!! I spent a decent amount of time doing this review only for the benefit of others. Please don't let yourself fall into the same bad situation we did with Best Cleaners. Don't risk having your clothes damaged and being lied too. Bring your clothes somewhere else where you will be treated much better.

    I had to bring clothes here while in town for work and the owner was very friendly and gave me…read moregreat service! She even went above and beyond to get everything looking great. Thanks, you have a lifetime customer (when I'm in town)!

    Coastal Cleaners - laundryservices - Updated May 2026

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