The only place I have ever trusted to dry clean my suits. Martha has been able to get shirts that I…read morethought were completely unrecoverable to look brand new. Highly recommended.

I went to Martha's dry cleaning with some items to be dry cleaned. Martha asked me if I had been…read morethere before, and I said yes. She asked for my phone number and entered it into her computer. I guess my information wasn't in the system. She told me that I had not been there before. I reminded her that I had been there before and that she shortened the sleeves on my daughter's coat a couple of years ago. She did not respond. Martha abruptly placed a post-it and pen on the counter in front of me, without instruction. I asked what did she want me to write down. She stated, "name and number." So I did. I then placed my clothing items on the counter. One item was cotton, lined with a thin faux leather trim. Martha inspected it with a disgusted look on her face and stated multiple times, "This is fake leather. This is fake." Feeling a little embarrassed, I said oh ok. I was glad no one else was in the store to see my face turn red from embarrassment. She told me if she cleaned it the trim would possibly crack. I asked if there were any alternative ways to clean it. She said no. I said ok I'll take a chance. She then inspected another knee-length custom-made dress. She begrudgingly stated, "There's no tag". I said I know, it's handmade. She tossed it back on the counter. In total, I wanted six items dry-cleaned. Martha proceeded to input information about my articles of clothing and then placed an invoice on the counter and slid it over to me. The invoice amount was $128. Martha then stated, "You're going to have to put down a 50% deposit since it's over $90." I was shocked. I said, umm, ok, I'll take some items off. I took back three items, which made the price under $90. I told Martha to just dry-clean the remaining three items. Martha responded, "You still have to pay a 50% deposit." I asked her why since the total was now under $90. She responded, "Because I don't know if you're not going to come back and pay." As an African-American woman, I suddenly sensed that I was experiencing racism, and felt a sickening injustice feeling in the pit of my stomach. I couldn't believe this was happening to me. I felt so small. As a Special Education educator with over 17 years of experience, with a Master's degree from a notable MA university and holder of three educational licenses, I felt like a little girl and just wanted to crawl into a hole and cry. I was, however, grateful my elementary-aged son was in the car reading, and did not have to witness this injustice towards his mother. I was glad I didn't have to explain why, I STILL had to pay a 50% deposit even though the price was now under $90. After Martha's on-the-spot policy change and her insistence that I STILL pay a 50% deposit, I picked up my clothing and simply walked out. Martha did not even say, bye.

Linda is such a talented seamstress. I've been going to her for several years now with all kinds of…read moreitems that require a bunch of different alterations and she nails it every single time. I recently brought her a beautiful brocade skirt I got a crazy good deal on but was way too small on me - brought her the matching top that was also too small on me and asked her to use that fabric to make the skirt fit. You can't even tell where she added the fabric - it looks flawless. Brought her some other delicate items like embroidered pants that I didn't even know whether cutting and hemming was possible - she did it no problem. Shortening the sleeves on a massive knit sweater - no problem. She does such a great job and is very sweet and has an excellent memory. Highly recommend!

Linda is amazing to work with, never any surprises, the work is done with a great deal of care, and…read moreskill. Saved at least two of my ties from what I thought was unsalvageable to looking brand new in 4 days! Alterations are also terrific, no idea what her secrets are but I can't see where they were altered, just when you try them on again you realize just how talented the entire team is.

Susan Collins of Zoots care team takes customer care to the next level in the way she meticulously…read morehandles customers I can attest to this 100%. From pick up to drop off is done seamlessly. The delivery driver for the Brockton route is a true professional in how he handles the delivery process outstanding team !!!! Don't waste precious time taking clothes to the dry cleaners call ZOOTS THEY ARE THE BEST!!! THEY PICK UP AND DELIVER TOO!!!!!

I've use Zoots for a while now for dry cleaning. Easy pick up and delivery. But a zipper…read morereplacement? I had some doubts especially as it was a zipper in Joseph Aboud leather jacket. Well, I sent it out and they did a fab job! It looks perfect. They must have disassembled the entire front seams and then put it back together just like new. Good job, Zoots.

EXCELLENT in every way. Trung has tailored my clothes, cleaned and stored my wedding gown for over…read more10 years. He has taken extra special care of all my linens and comforters! I could not find a better person or place.I highly recommend Lapels and Trung. He has also steamed many an outfit for me......LAST MINUTE!!!! He's generous and very good at what he does! Highly recommend for all your dry cleaning and tailoring needs!

The owner is very talented, funny, kind, and a very hard worker!…read moreHe is an excellent tailor! I've been a customer for over 10 years and leave there happy with hangers of clean and well pressed clothes!!!!

My favorite coat tore apart at the seams on one sleeve. I took it to another tailor with high…read moreratings in Lincoln. It took several days longer than quoted (9 days total), and upon receiving it, noticed that the seams were not completely sewn. On top of that, the liner was poorly mended. Frustrated that I had to wait so long for such crappy work, I looked up Joshua's. I should have taken it there from the start. I missed the guy's name, but it was complete when he said it would be and the quality of his work is easily better than the previous one. I may have finally found a tailor I can trust.

Expensive and unfriendly. I wouldn't mind paying for good work but the customer service sucks here…read more I'll go elsewhere every time.

Brought in a suit and a sweater and they look wonderful! The owner also brought the clothes to my…read morehome since I wouldn't be there until late to pick them up. He did not accept a tip because he said his customers are family. So incredibly nice and will definitely be recommending.

Poor communication. Price quoted and price charged were different. Never got any correspondence…read morethat item was ready. Will not go back.

Very expensive but appreciate the drive thru service. Guess it's why they charge more. The cleaning…read morewas great and is why I gave 5 stars.

Tailors R Us is the best dry cleaner and tailor in Easton! I have been going here for years for…read moredry cleaning and tailoring, and they're always very professional, prompt and reasonably priced. I highly recommend them!

The dry cleaning is fine. They seem to do most of their service via their delivery option... so if…read morethat works for you then you may like this place. If you like to drop off your stuff you may be disappointed as I was multiple times. They're just very slow, what should take 2-3 minutes takes 10+. They have a couple customer rewards programs... but both require you to hold onto a card or coupon. Neither is automatic. You lose or forget your card or coupon and you're out of luck!

They damaged a shirt of mine, two tears on both sleeves in the same spot and they were going to…read morecharge me for the repair. Absolute joke. Go to a local mom and pop where they actually care.