I went to Martha's dry cleaning with some items to be dry cleaned. Martha asked me if I had been there before, and I said yes. She asked for my phone number and entered it into her computer. I guess my information wasn't in the system. She told me that I had not been there before. I reminded her that I had been there before and that she shortened the sleeves on my daughter's coat a couple of years ago. She did not respond. Martha abruptly placed a post-it and pen on the counter in front of me, without instruction. I asked what did she want me to write down. She stated, "name and number." So I did. I then placed my clothing items on the counter. One item was cotton, lined with a thin faux leather trim. Martha inspected it with a disgusted look on her face and stated multiple times, "This is fake leather. This is fake." Feeling a little embarrassed, I said oh ok. I was glad no one else was in the store to see my face turn red from embarrassment. She told me if she cleaned it the trim would possibly crack. I asked if there were any alternative ways to clean it. She said no. I said ok I'll take a chance. She then inspected another knee-length custom-made dress. She begrudgingly stated, "There's no tag". I said I know, it's handmade. She tossed it back on the counter. In total, I wanted six items dry-cleaned. Martha proceeded to input information about my articles of clothing and then placed an invoice on the counter and slid it over to me. The invoice amount was $128. Martha then stated, "You're going to have to put down a 50% deposit since it's over $90." I was shocked. I said, umm, ok, I'll take some items off. I took back three items, which made the price under $90. I told Martha to just dry-clean the remaining three items. Martha responded, "You still have to pay a 50% deposit." I asked her why since the total was now under $90. She responded, "Because I don't know if you're not going to come back and pay." As an African-American woman, I suddenly sensed that I was experiencing racism, and felt a sickening injustice feeling in the pit of my stomach. I couldn't believe this was happening to me. I felt so small. As a Special Education educator with over 17 years of experience, with a Master's degree from a notable MA university and holder of three educational licenses, I felt like a little girl and just wanted to crawl into a hole and cry. I was, however, grateful my elementary-aged son was in the car reading, and did not have to witness this injustice towards his mother. I was glad I didn't have to explain why, I STILL had to pay a 50% deposit even though the price was now under $90. After Martha's on-the-spot policy change and her insistence that I STILL pay a 50% deposit, I picked up my clothing and simply walked out. Martha did not even say, bye. read more

I called to see if they would finish washing my clothes for me after my washer broke. They hung up on me. It says they don't refuse anything. Well I consider that a refusal. I guess I will be doing more clothes by hand. read more

The only place I have ever trusted to dry clean my suits. Martha has been able to get shirts that I thought were completely unrecoverable to look brand new. Highly recommended. read more

Martha is Amazing! She goes above and beyond for all of my dry cleaning and sewing needs. I highly recommend Martha for your dry cleaning needs as well! read more

I can't say enough about how wonderful Martha's is! Her prices for alterations and dry cleaning are more than reasonable, and she goes above and beyond for customers! I won't go anywhere else! read more

Martha promised me the dry cleaning will be ready in 2 days and it was! The suit came out just dandy. The 3 star review is more for pricing. I had a dress that she charged me 22 dollars to dry clean and it's usually 14 elsewhere. I know it's a more unique dress. She did tell me in advance. Since I'm from out of town and my next quick turn around option is another 30 minutes away, I said ok. read more

I'm super picky about my clothes, especially my dresses.. So when I had to get a dress altered with short notice, I brought it here after hearing great reviews... ALL TRUE! Everyone inside was so pleasant and helpful. They helped me get ideas on how I could alter the dress to fit me better. She even noticed a little rip I had, and fixed it for me! The dress was ready in 2 days, and I love it more now than when I first bought it! I will be bringing my clothes here from now often! read more

I love brining my clothes to Martha's!! She does such a great job with them. She'll sort them, wash dry and fold. If you don't have a laundry bag she gives you one. We only pay $1.00 per pound she does such a good job she should be charging double that! read more

I love Martha! She washes and folds my laundry for $1 a pound; I work and frequently change my outfit at night and still only pay no more than $15 a week for my laundry. I hate doing laundry, Martha's same day drop off and pick up service is unbeatable. read more