There was an error in pickup the driver went to the wrong apartment. When this was brought to the…read moreowner's attention she sent someone out to my house to pickup the laundry and they brought the clean laundry back the same day . It was folded so neatly and it smelled so fresh, they also have a list of detergents you can choose from. M. Wright

Very weird experience. They messaged me immediately asking what I had, but no one will give me…read morepricing. They keep stringing me along saying someone will message you or contact you shortly and having me confirm my phone number. Needless to say, I'm not trusting that kind of service to come pick up and return my clothes!

I went to Dana Point Cleaners for the first time since the change of ownership on April 24th to…read morehave 2 pairs of women's dress pants altered prior to a trip to Paris. The owner helped me and actually let me utilize the restroom to try on the pants so that he could measure them on me like a true tailor. He was very nice and patient when i requested a couple of length pinnings to compare, the alterations came out great and were completed a couple of days early. I have not tried the dry cleaning services as yet, but plan to soon and liked that all work is done onsite. From the drop off area it is easy to see the dry cleaning area as it is very organized. They also offer curbside drop off and pickup.

Highly recommed Elite/Dana Point Cleaners - By far the best quality and customer service, and they…read morehave a drive-thru for ultra convenience! Pricing was very fair, and they have a quick turnaround with same day services available!

Im so sorry this is overdue, but Mo is my fairy Godfather!! I was so stressed about several tops I…read morehad purchased for an Indian wedding- I had never been and my Mom had the other half of the outfit that she was going to bring to the wedding- so I just had several ill-fitting tops and a lot of panic. These were cropped, had to be fitted in the bust, and had embroidery and beading...a real nightmare to alter- for most! Mo had me try them on and pinned them and then did some interim work and had me come back in and try them again a day later- based on his initial efforts, it was clear which tops were eventually going to work and which were not worth further effort. I so appreciated the transparency and extra effort! I think what I ended up paying was MORE than fair- especially given the additional time and counseling Mo provided lol. I had anticipated paying about double what I did here, and the work was just perfect- I danced all night! Thank you, Mo and I will be back for all My alterations and dry cleaning forever!!!

This was my first time using Raymar's Cleaners for dry cleaning services. I was visiting my parents…read morein Dana Point, dropped off my suit and 3 dress shirts at the location, and when I called back, they said they have no record of my name nor can find any of the clothes I dropped off ($400+ worth of clothing). I will never be using Raymar Cleaners again and am currently trying to find a way of getting my clothes back or reimbursement.

Great service. Fast and convenient. Our washer broke and we needed to get some laundry done and…read morethey picked our stuff up and delivered it the next day. It was an amazing experience.

Amazing!!!! Effortless communication! Reliable, and very easy! My washer broke down, and while…read morewaiting for a new one to arrive, I found this business on Yelp! I went on their website and booked with Jennifer from South OC! She did a phenomenal job! I was hesitant at first, never using a service like this before, I decided to try it. I had dirty laundry piling up, and I didn't want to go to a laundromat. And afterwards, getting my clean folded laundry back, I wasn't disappointed! Very effective and efficient! My clothes arrived fresh and very clean, in a timely manner. I felt that the price was a little high, but I was desperate for clean clothes. Overall, I felt that it was so worth it!! I would definitely use this business, again. Highly recommended and very appreciative! She did a better job than I could. I'm impressed! Many thanks, Jennifer! 5 Stars!!!

The service is absolutely horrible. I brought in a pair of $278 jeans with tags all over it and…read moreasked if they could be stretched in the legs and the waist they charge me $10 when I got home to try them on all my tags were removed and they were not given back to me nor was I told they needed to remove them. I can no longer return the pants due to this. Jose the store manager said that his girls told him I came in with no tags. I love when people lie to save themselves. They charge me $10 to stretch them with no notification that they had to remove tags and they did absolutely nothing for me. I will never ever go there again.

They do good job but prices seem very high! A pair of chinos. A sweater and a scarf was $34!!read more

Definitely nice and clean! Great music!!!…read more Only drawback are the loud ladies - one of them appears to be taking care of the place. She is friendly but all's too loud!!!

AVOID AVOID AVOID!!!! This once was a sparkling clean…read morelaundromat with an attendant on site all day every day. It was clean and all machines worked. The interior is a filthy mess and most machines will take your money - but don't work. SHAME on the owner of BCL - Your prices are outrageous and your machines are a rip off SCAM. Of course now that you've let your attendant go there is no one to get your money back from. Many customers are low income workers and many do not speak English or use Yelp. It is bad enough that you're ripping ANYONE off but taking advantage of hard working customers with your poorly maintained washers and dryers - which take quarters but don't work is especially egregious. Message to the owner: SHUT IT DOWN, RUN IT, OR SELL IT TO SOMEONE WHO TAKES PRIDE AND HONESTLY CARES ABOUT AND SERVES THEIR CLIENTS - It's clear that YOU don't!!

I decided to try a new dry cleaner after my previous place ruined a few nice pieces of clothing I…read morehad. What prompted me to try Monarch Bay Cleaner's was the fact that they're close by, they use eco-friendly solvents and there's also a well reviewed alterations place in the same shopping center so I can kill two birds with one stone. I was a bit nervous dropping off my items and told the gentleman at the front (presuming to be the owner), that I am trying them out after another place damaged my clothes. He was sweet and reassuring and said, "do not worry." It may have sounded like a trite response but it comforted me! Lo and behold not one of my items was damaged: I had a delicate silk dress, wool sweaters and linen shirts. Also there were a few light stains on some clothing that I forgot to point out upon drop off so I checked to see if it came out and it did! Normally I have to point out "trouble spots" so the cleaner's pay attention but not here -they are very thorough. For price context, I dropped off 10 pieces of clothing and my bill was $118. All worth it for peace of mind and getting the job done!

I used them for five years before I moved out of the area, never had a problem and everyone is…read morefriendly. I miss them every time I go to my new dry cleaners in Lake Forest that can't seem to get the shirt collar clean.

SUPER clean inside! I had to wash two big rugs (one was 9x12, the other 5x7) and there were HUGE…read morewasher and dryers to choose from! So big I felt like myself and my hubby could've fit inside together lol. Very easy to use- and I'll definitely be back the next time my rugs need washing.

Card readers dont work well. So pretty much coins only. That was annoying…read more Cleans place since its pretty new. Overall payment issues give this place a 3.5

Donna, my mom and I were sad to see you have closed. Thank you for everything all these years…read more Wish you all the best.

Thank you for your kindness through the years all the best to you and your family. you will be…read moremissed. sincerely John ans Lana