What a scam and rip off joint! Took shirts in to have laundered which I've been doing for decades, and they on their own decided they needed to dry clean everything which was not what I wanted and so uncalled for. We will never come back here. Stay away they are the biggest crooks in the world. read more

Great family run business. Always able to meet my last minute expedite requests. Knocked a star off for pricing increases. Used to be the most competitive spot in town but I still go there because they are good people and always get my sloppy stains out. read more

Great service with better pricing than most locations. The prices here beat most east side Costa Mesa locations.

Incredible service always fast and efficient. The owner has gone above and beyond to always deliver incredible service

Very bad experience with them. I have been a client for several years. They have ruined multiple items, and every time have completely denied responsibility. My dress shirts are typically laundered, and the buttons are routinely chipped and cracked, and more than one shirt has been torn. They blame the laundering process, and suggest that I use dry cleaning. I have had more than one garment dry cleaned, and returned so badly bleached they are ruined. They offer no explanation for those, except 'it must be old' (wrong). The only good thing I can say about the business is that their staff (not ownership) is friendly. read more

Been coming here for a couple of years now and I really appreciate the good customer service and the quality of the service my stuff is always so nice and clean and in great shape!! The prices are reasonable too!! read more

I'm not one to leave reviews but this place has such shady business practices I just had to leave one. Now that I'm here I definitely should have read the reviews first before leaving my purse with them! I brought in a pink purse that was slightly dirty as I was unfamiliar with cleaning purses and didn't want to mess it up on my own. I took it to them to clean it and the owner told me it might be hard to clean which I understood and wasn't expecting perfection I just wanted him to do the best he could. To my surprise when I got the purse back like 3 weeks later it was completely ruined. I didn't mind waiting for it as the owner told me he had to send it out for it to be cleaned and wait for it to be sent back and I was in no particular rush. Sadly my purse came back completely RUINED. It came back extremely discolored, dry, and covered in scratches. Unfortunately I paid the other half for the cleaning fee (the first half was paid when I dropped off the purse) before looking at the purse because I didn't expect it to be ruined. I looked at the purse in the parking lot before driving off and went back in minutes later because the purse looked completely horrible with scratches all over it and discolored. The owner was giving me a hard time about it and kind of blaming me for it since "he told me it was going to be hard to clean" but ended up taking the purse back to send it back and be fixed. Two weeks later I got my purse back this time with less scratches yet still discolored and dry regardless of the ticket noting discoloration. When I got my purse back I talked to the owner again telling him how my purse didn't look right which I guess he didn't like. This time he still blamed me for it because "he told me it was going to be hard to clean" and basically refused to do anything about it but me sending back the purse had nothing to do with it still being dirty the issue I had with it was the discoloration, dryness, scratches all over, and green around the gold lettering in the front of the bag. He was acting like I brought the purse in extremely dirty and almost black and it was so impossible to clean. It honestly was dirty a little bit hence why I took it to the dry cleaner in the first place but not anything extreme. Other places I took it to did a test area and declined taking it in as they weren't familiar with that kind of purse which is fair. I wrongfully assumed this place would do something similar! I would have much rather preferred they sent it back to me in the same state I brought it in rather than completely ruining it. My step dad also tried calling him to discuss the situation after I had my purse sent back the second time and it was still ruined because maybe I wasn't explaining myself well or my frustrations weren't super clear, and the owner refused to speak to him. He told my step dad that it had nothing to do with him and he didn't need to explain himself to anyone. I'm not extremely upset about the $50 purse cleaning fee as it isn't very much money nor am I extremely upset about my purse being ruined even though I have every right to be. The thing that upsets me the most is the lack of professionalism, integrity and unwillingness to do anything to make the situation right. How in any way shape or form is it my fault as a customer for my purse being ruined after taking it to "professionals." I can't really speak for how they care for clothing but if you go here, I don't recommend dropping your bag off here definitely take it somewhere else. I attached photos of it before when it was new and after the second time it was sent back to me. The purse was relatively new so the before and after aren't far apart. I wish I took a picture of how it looked right before I took it in but it wasn't that dirty so I didn't think I was going to end up with this whole ordeal. read more

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This business is not one you want to support. I brought in a few items including a costume, originally I was told the costume would be $25 dollars which I thought was high considering it essentially it is a shirt and pants, then upon pick up I was charged an additional $30 dollars for 3 sashes that go with the costume. They tried to give a discount after the fact but definitely was not honest about the original price then tried to sneakily charge me more. Go support another cleaner, this place is just there to rip you off. read more

Ppl are great and the service quality is exellent!! I fianlly found the best one. And the price is also reasonable too read more

I had a rush a a few items for my son in from out of town. They turned it around the same day and did a great job!

I've been going to Crown Cleaners for years and I'm finally fed up enough to give this place one star. First of all, this dry cleaners is expensive for a mediocre job. Maybe it's the area it's in, but for the price and trouble I've gotten, I realized I need to take my business elsewhere. One time, they removed a hem on a dress they dry cleaned for me. I called, told them the problem, and they told me to bring the dress back in and that they would re-hem it for free. When I went to pick the dress back up, they tried to charge me for the hem, and when I told the associate who was working that I was told it would be free, he told me I was wrong and asked who I spoke to... I had to tell him it was him. There's only a few people who work there, and we all know each other's faces. Come on! He gave me grief about it, but didn't end up charging me in the end. Another time, I forgot my dry cleaning slip in the car and my bill was $30. I knew that wasn't right, went back to my car, and found the receipt. I brought it back in, showing them the price was $12, and they refused to honor the price on the original slip. That's not right at all. Since the last review, they have charged me multiple times for a pet hair removal fee, and they've charged me multiple times to dry clean the belt that comes with the dress. That's honestly ridiculous. Don't waste your time or your money, find somewhere else! read more

The nicest people who offer professional service. Their work never disappoints me. And, the clothes are always ready when they say they will be. read more

They lost my cardigan, tried to deny it and did nothing about it. Tried to first tell me I didn't send in my cardigan, but once I said I had proof I did then they changed their response to they gave it back to me. now i am out the cardigan and I paid to get it cleaned with no refund. read more

So I took this to court and they LOST!! Judge ordered them to pay me for my shirt plus an additional amount for my frustration and time. Oh the courts know how these dry cleaners are! So shady! read more

Going to Best Cleaners for 10 years....Tried California Cleaners on Mesa Verde because I needed a dress cleaned & didn't have time to pick it up from Crown....I will never try another dry cleaners. California Cleaners is the worst in Costa Mesa dirty with old equipment & very rude customer NO service. They act like they are doing you a favor to take your cleaning order. Yay! For Crowns Cleaners expertise & wonderful customer service! Thank you read more

After many horrible experiences with my local 17th street area dry cleaners, I am so happy to have found Crown Cleaners. Great prices! The staff even once offered to charge me the shirt price for a very short dress (not sure if that says more about the cleaners or the inappropriate length of my dresses...YIKES!) Have never messed anything up, and will get my cleaning back to me by 5 if I get everything in before 12. They have also done rush jobs for me with a minimal amount of begging. Good prices, good work, fast turnaround. Oh, and they have never lost anything. One might think these would all be common descriptions of any dry cleaner still in business, but given my past experiences I have learned to appreciate the basics. And they have a great candy jar. read more

Good Service, Great staff, Family business! They do alterations, fur, and leather cleaning! ( leather purses, rugs) UPDATE: Recently added a laundry machine. Which means, laundries are done at the location unlike other dry cleaners they are forced to send out due to lack of space and cost. PRICE: Laundry Men's shirts: $1.50 Most of their garments are $4.00 Dress: $6 and up depending on length Jackets: $5 Suit: $8 (WOOOT!!) Coats: $12-15 depending on length Overall turn around time can be same day if you bring in early morning and pick up late afternoon, and ONLY take-in clothes/pick up clothes so no dry cleaning service is active on saturdays. Open from 7am-7pm on weekdays, 9am-5pm on saturdays, sundays CLOSED. They don't advertise much since its pretty much a pass down from people to people, they been in business for more than 20years. read more

I owe these guys one. I needed one of my suits for an event on Saturday evening. I was running late on a Saturday afternoon to pick it up and knew I would not be there on time. I called to ask if I could pick it up at 5:15, even though they closed at 5. They said yes, and even though I was later than expected, they were there patiently waiting for me at almost 5:30. I am definitely coming back, they know how to do customer service right. read more

If the place is as good as they say they are then I'm stocked. They got my stuff done in 30min on a busy day. Crown One Hour Cleaners you will be seeing a lot more of me. read more

Watch Out! It is under new ownership since late 2011 and it hasn't been the same since. I've been a customer here for the last 8 years and the service, price, honesty, and professionalism is no more. The new people seem greedy and insincere. The prices have gone up with reasons that make no sense. Too often, the same clothing I bring in to get cleaned are charged different prices! A few reasons why prices keep changing on me: 1. fabric is thick and it takes a longer time to dry 2. length??? (no alteration history, btw) 3. has lining 4. stains (charge more for stains?) 5. delicate fabric I've been hearing a few different rumors on why the previous family sold the business and miss them terribly. THEY were the family that have grown this business for over 20 years. NOT the people there now! If anyone knows what happened, please let me know. Hope they are doing well. :-/ read more

Excellent help by their seamstress. Completing a tablecloth that I needed hemmed turned out perfect. Everyone smiles and is helpful. Very thankful for their talented people. read more

I've been here at least 20 times in the last year-and-a-half and I've never had any issues. Prices are reasonable, the service is fast, and when I have a lot of clothes to pick up, they always offer to carry my stuff to my car AND load it. Even in the rain (okay, so it really doesn't rain too much here, but there were at least 2 times I was there in the rain and they brought my stuff to the car)! Great service! Their parking lot is kind of crazy busy, so if you can get there during the day, it's easier to park. And, sometimes we drop off our cleaning, eat sushi a couple of doors down and then go home. read more

Exceptional staff. Great service. Impeccable return time. SUPER CLEAN CLOTHES! I could see why your customers are all oh so loyal :) They're always looking for better ways to please their customers and that's why I love them! read more

Are you kidding me? I paid for dry cleaning and I come back with a ripped shirt!! I know that this rip wasn't there because it was a brand new dress shirt that I had worn for an hour before getting stains on it before getting it dry cleaned! Plus I checked all four shirts before I dropped it off to ID stains/marks/tears. Only stains I had were two brown splashes near my front pocket for this stress shirt. read more

Crown Cleaners - My newly dry cleaned shirt with a brand new hole in it. - Laundry Services Near Me - Costa Mesa, California

We have been coming here for over a year after a bad experience at another local dry cleaner. The service has been great and consistent with a quick turnaround. We use both their laundering service and dry cleaning and have been more than pleased! read more

Love Crown Cleaners, they always do a great job, have the best price in Newport, and are super friendly. Crown is everything you need, just go there and you will see. read more

Best dry cleaning I've found on 17th and very reasonably priced. I've never had them permanently damage any clothes, just a few broken buttons. The people who work there are extremely nice and always willing to help carry clothes out to car. read more

I love this dry cleaners! Best one in town. They take care of there customers as if their family!!! SUPPORT SMALL BUSINESS

My trusty, frugal grandparents referred me to this place and my life has never been the same since!!! They have the nicest people working there, a VERY quick turnaround service (especially for loyal customers), and oh yeah, IT'S SUPER CHEAP!!! Shirts are only $1.25, and blazers, suits, and alterations are very thorough and reasonable as well. I swear I brought my whole wardrobe in one time and it only cost me $30. They do everything, laundering, dry cleaning, alterations, suits, jerseys, you name it!!! I've been going here for about 4 years and I will never go anywhere else!! Absolutely love this place and can't say enough about it. They always greet you with a smile, and it never takes more than a little while, bring in your whole pile! read more

I have had many dry cleaners over the years and after coming to Crown, I can't see myself going anywhere else. Customer service is top notch. They are friendly and know their customers. They get things done quickly and do it well- I have never had a problem. They also steamed a dress for me after I brought it in last minute for a Holiday party! Saved the day for sure! Thank you, Crown! read more

They are awesome! I work with a suit company and we send our clients here and we clean our showroom displays here too. So nice and they clean it so well!Appreciate you guys! Thank you. read more

This place is great! They do a great job, provide one hour service as needed and are very friendly. They even carried my dry cleaning out to my car for me when there is a lot. Its the little thing that make can make or break an experience. They did a great job! read more

I drive from CDM where there's a dry cleaner on every corner. This place is the best- the prices are fair and the employees are so hospitable read more

I have been through several cleaners, this is by far the best. They cleaned all my couch covers and they look brand new! Prices are most reasonable too. Service is friendly. I take all my work clothing there to get dry cleaned and have been impressed with their services. read more

They are always so friendly here and carry your clothes to your car. I've used them for dry cleaning, laundering, and tailoring and they have never disappointed! Pretty quick turn around time too. read more

It's taken me a while to write this review but I had such an awful experience I had to share my story. I Was in the area and looking for a new dry cleaning place close to the studio I work out at. Crown had pretty good reviews so I figured I'd give them a shot. I called them up and they gave me a decent quote for the items I needed to be dry cleaned. First off they didn't honor the price they had quoted me over the phone and charged an additional $45. That's not the worst part. I took my silk Michael Kors blouse here along with my white work blazer amongst some other items to be dry cleaned. I showed them the spots that needed extra care and they marked them to ensure they were taken care of. When I returned to get my clothing they were very rude and basically shoved me out the door with my items. Didn't even give me a chance to look at the clothes. When I got home I noticed one of the MK stamped metal tassels from the silk blouse was missing which made it unwearable as the 2 tassels tie in the front and if you don't tie them the shirt slides down off your shoulders. My white blazer which had some stains on it that had been marked for removal were still there. When I showed up the next day to address the issues they dismissed me as if I had done something wrong and then told me I must have ripped the tassel off myself and some stains simply can't be removed. I was so livid at that point I just told them they had lost my business forever and walked out. They didn't seem to care one bit or try to rectify the situation in any way. I'm sure some people have had great experiences here but for me it was a nightmare. I had to throw away my silk blouse and go to another dry cleaning place to get the remaining stains out of my blazer. read more

The worst experience after the owner changed. They said they would clean the stain on my shirt but it was there. I pointed it and they tried again and made it worse. I tried to talk to the manager or the owner there but the Korean guy told me he was not gonna argue with me. And also they charged me for that "cleaning". The rudest people ever. Dont go to this place. They mess up your stuff. It is not the same as it was before. read more

This is the best dry clean in this area, everyone is so nice. My clothes always ready on time.

If you don't mind coffee stains being pressed into your nice shirts and your collars being wrinkled this is the place to go. I'm finding another place read more

What lifesavers! I was a bridesmaid in a wedding in Malibu on Saturday. The Monday night the week of the wedding, my pet decided to "relieve herself" all over my bridesmaid dress hanging on the back of my door. Panicked, I took it over to Crown, in tears asking if there was anything they could do. I needed it by Thursday night, since I was leaving Friday morning. Jay was so awesome! He calmed me down, explained what he steps he would take after throughly examined the material (all silk). And....miracle worker! Plus it was ready EARLY, so I had much less stress. He charged me $30, which I feel was fair for the rush circumstances and relief of mind. Great cleaners, they have earned a loyal customer! I've tried Kona (so rude, both locations) and a few other locals, but the extra care and personal touch from Jay have made me want to sing their praises. Thank you Jay and staff! :) read more