N&T guys are the greatest/honest workers I've met so far! they are always on time and always ready…read moreto work. I had my central air system replaced with these guys in less than a day, they were respectable, honest, had great quality materials and their prices were unbeatable... thanks again guys I appreciate you all and will definitely refer you to other!...

Al and Ray were simply phenomenal. When I needed to convert from oil to gas heating on an emergency…read morebasis, they jumped right in and handled everything from permits to installation hassle free, with great professionalism and courtesy. They were at my home immediately and negotiated the permit process with great finesse! My system was up and running extremely fast given their attention to detail. They treated my home beautifully and were ALWAYS on time. They let me borrow their heaters to keep my pipes from freezing. I can norecommend them highly enough!! Kim

I won't ever use another company, I tell everyone about them. Al and his technicians (Renaldo most…read morerecently) are reliable, and trustworthy. Last year I had a issue with my AC, Al was the only company who was able to fix it instead of trying to sell me a whole new system (I had 5 other companies come out!!). This year my furnace was blowing cold air and it was 13 degrees out! I called him and he had someone there within the hour, on a Sunday none the less (which I wasn't honestly expecting, I figured I would have to wait) Renaldo came and got everything up and running, he was polite, very good at his job and I felt comfortable having him in my house, as I did when Al helped. I can't thank you and your team enough for helping me, being reliable and not upselling me. It's hard to find good companies now a days, who aren't looking to take advantage of you and are actually there to help. As a first time home owner that means the world to me. It's nice to know you have someone to trust when you have a issue. They feel like the friend or neighbor you call when you don't know what to do and need assistance, not a faceless company that sends salesmen vs technicians. If you have any HVAC problems I promise this is the company to call!!!!

Very professional. They arrived on time to the appointment. Diagnosis the issue with my furnace and…read morefixed it.

great customer service, scheduled us in last minute. Technician came out and communicated…read moreeverything, super friendly & took care of the problem.

Can't understate the importance of a company like Castle Heating and AC…read more Fall into winter is the busiest time of year for this type of company and they made my job (which could be considered as small) seem very important. All I needed was a new valve and an air vent on my boiler (which also does my heating for the house.) I let them know it wasn't an emergency, they scheduled me out the soonest they had. When the tech Juan got here he made sure to explain everything he was going to do and WHY. Very efficient work. Everything was all done in about two hours. They even came out briefly a couple weeks prior to bleed the air out of my system and didn't charge me for that. It was very generous. Their prices are fair, their work is good and I would recommend them to anyone in the area needing heating and AC work done.

They have been caring for our furnace for over 15 years and have never let my family be cold during…read morethe long and brutal New England Winters!

Courteous, excellent service and installation. RLD installed a new furnace 6 months ago and a…read morecentral air system last week. Very pleased with both purchases and Ray's `professional attitude. JC

We have been using RLD for heating and cooling services for nearly twenty years. This family-owned…read morecompany goes above and beyond for their customers, providing competent, professional results and the BEST customer service I've ever experienced. Their prices are reasonable, and I have the utmost trust in them in my home. If I could give them ten stars, I would.

We had a great experience with R+M doing a furnace repair! Very responsive and professional, would…read moreabsolutely recommend! 10/10

had 2 great experiences with Chris at R&M Heating and cooling. I had him come to my house and was…read moreable to find the problem, got the part within 2 days and fix my AC fast with reasonable pricing. 2 weeks later I called for an issue I was having at my family's business. He found the problem, part and fixed the same day. Excellent customer service, timely and professional. highly reccomend

I've worked with Matt on various occasions and he has been nothing but fantastic! Very prompt, and…read moreknowledgable. You won't find a better plumber around! My wife and I were so pleased with his work we both needed to leave a review! Thank you Matt!

Matt is very honest and very quick to respond to phone calls! Honest work and reasonable prices…read more also great customer service!

This experience with Service Relief did not go well and still isn't fully resolved…read more First I called several weeks ago to schedule what I thought would be a minor job. No call back after a full week. I finally schedule service and the first service tech is unable to resolve the issue and says he will need to order parts. I get a date when they will come back and end up with a service tech that replaces the faucet and shower head and leaves me with a dripping shower faucet and a hole in the wall that I tells me I need to get an access cover with no real details. He also tells me that since they can't replace the fixtures in my bathroom sink I need to purchase a new vanity and faucet. Mind you over the several days that it took to come out the second time these items could have been ordered and at my home or ready for pick up. On the scheduled day of the third appointment I get a call as I am leaving work to get home for the service that indicates the service tech has an emergency and can't make it. On the fourth day I get several calls from scheduling about where to pick up the items I ordered and then finally requesting the order number. Two techs arrive to install the new vanity and faucet. During the install they started talking about me or another customer while in my bathroom. After all this they try to convince me that my shower faucet isn't leaking and then say if it starts to they can come back. In addition after they left I found two of my towels balled up on the floor wet and with debris in them. They never asked to use these towels for this purpose. My shower faucet is still dripping. At least I have new fixtures and a new vanity.

Installed boiler and 2 months later the automatic feeder stopped working -- i called them out and…read morethe technician told me just turn on the water valve and add water -- this is normal. I've been doing that monthly for a year only to find out from another technician that this is ABSOLUTELY not normal and the feeder was broken from the inception. Service relief came out today and denied all responsibility because of course the 1 year warranty has expired. example # 2 -- prior to boiler installation called service releif out to check my AC unit in back yard. SAME technician told me your unit needs to be replaced and will cost like 12 grand -- i ordered a new fan from EBAY and installed it myself and unit has been working fine for last 2 years !!!! STAY AWAY FROM THIS COMPANY !!