Very professional driver,excellent customer service. They towed my car plenty of times. read more

Crossroads Towing - Towing Near Me - Manteca, California

I requested a tow through AAA on November 11 after my kids' practice. My vehicle decided not to want to start up- starter related issues. I expected a long wait. To my surprise, they arrived within 20 minutes! The tow truck drivers were fast, professional, and skilled. Not sure cost due to it being through AAA, but regardless they handled it like it was a cash deal and didn't leave me stranded lol. Thank you for the excellent service! read more

Left my keys locked in my car, the driver was very quick and friendly! Would definitely recommend ! read more

Had a flat tire and AAA sent Crossroads Towing to assist me. The driver was on time and professional. Driver took his time evaluating the situation. Helped me find a place to repair the tire. It was Sunday and all the major tire shops were closed. read more

I just want to share my good experience about a towing company and recommend Aunee from Crossroads Towing she was Amazing!! She went above and beyond. I was already having a bad day due to having to get my car jumped two days straight going on the third and AAA being difficult with me not helping with an invoice or anything to provide proof of purchase because I guess THEY DON'T hold onto invoices when it's a different club that you purchased the AAA battery through, but in the end it all got worked out. Aunee acknowledged the long ongoing situation I was going through and turned my day around with her positive attitude and energy and being informative about everything. She got me back on the road in no time. Another big plus for me is Crossroads Towing is very fast at getting out to help you!! I highly recommend Crossroads Towing and Aunee read more

On 8-11-2025 I contacted your service and spoke with an individual named Mike, who stated that his company was the only provider available with a dually truck for my situation. I explained the urgency of my request, as this is my family's only vehicle and my child has a medical condition that required immediate transportation. Despite confirming the service earlier in the day, Mike kept us waiting until approximately 9:30 a.m., only to cancel the service at the last minute. This caused significant hardship, stress, and inconvenience for my family. This conduct was unprofessional, unacceptable, and inconsistent with the standards expected from an AAA-affiliated provider. I strongly urge AAA to review this company's contract and performance history to prevent similar situations from occurring to other members. I will also be sharing my experience publicly on my social media platforms so others are aware of the lack of reliability and the potential risks of depending on this provider in urgent situations. read more

HORRIBLE STAFF! Not only were these people unhelpful they were mean. They pushed back and did not want to accommodate. In addition, when we arrived at their yard, our vehicle was not well taken care of. Someone was in it and there was sandy dirt all over the floors and seats. The owners really need to evaluate their staff and co sided major changes. Avoid this tow yard! read more

They're the best and the nicest towing company around. They were always there when I need them. Thank you so much, CROSSROADS. You are the best. read more

My friends and I were stuck in the in n out parking lot for almost 6 hours. To be fair it was a Saturday night and when we called for the tow the lady on the phone said it was a very busy night for the drivers. The guy who towed our car was very kind and helpful when it came to his opinion on what the issue with that car was. We rode back in the tow and my girls and I were very comfortable. read more

Crossroads Towing - Towing Near Me - Manteca, California

Dealing with Crossroads Towing was a pleasure. I contacted AAA after locking my keys in the car. Within a couple of minutes I received a call from a nice person at Crossroads Towing who advised me that they had a tow truck near me and he would reach me within 30 minutes. Andy (tow driver) arrived much faster than that. He was polite, friendly and efficient. Overall, an excellent experience! read more

They need to improve service. AAA shouldn't contract them. Bad people working phones. They will leave you hanging on a curb without even telling you, they are actually not coming at all to pick you because they don't have cars. read more

My car needed a tow so I put in a 3a request I got helped pretty quickly the driver came out and accessed the situation. He figured out that our tow was unfortunately out of his experience level and admitted to that which was very professional and respectful of him to do, thankfully there was another driver on the clock named Dylan who had us hooked up and being off to our drop off in 5 minutes once he arrived. Will definitely want to need a tow in this company's area if ever needed again. read more

My name Tanya yesterday. My car broke down in Food 4 Less parking lot and I called AAA and they sent me a tow truck driver by the name of Stephen. I just wanted to leave a review about His customer service was excellent and he made my experience quick and easy Process. I had to ride with him and his conversations and him answering the questions I had. And the laughter made me feel really comfortable in the cab with him. So I definitely wanted to leave a five star review and just say that you guys definitely picked a winner when it comes to Stephen and I hope that in the future if I need any service that Stephen will be my tow driver. read more

I'm not from the area at all so when I got stuck with a dead car, I didn't know what to do. Kim was so nice and had a driver to me within 2 hours. She made sure I was updated the whole time I was waiting. Owen was the best! He was so nice and respectful; he took me and my car all the way to Morgan Hill. I had a very pleasant experience! Thank you Kim and Owen! read more

So kind, helpful and quick. Rowdy was one of the sweetest people! Thank you guys so much for helping me out of a jam!

David came out to help us yesterday evening when we ran out of charge for our EV. He was so helpful and friendly! Overall, he made a bad evening not so bad after all. He towed us to a charging point and we finally got home safe and sound! Thank you so much David! Would highly recommend read more

Prompt response, on time, fast service. Definitely I will recommend them. Thank you read more

Crossroad towing best tow I've ever had.Very professional believe his name was rowdy very nice guy definitely recommend. Next time I need a tow I am calling crossroad towing!!!!!!!!! read more

$300 dollars an hour for a tow. Lady also said 100 dollars more each day my car stays there. For 6 hours total of $400

Used them before, a few times, I referred them to everyone including my fleet of company trucks. Called today for a tow from Modesto to Manteca. Not to far right? I was told we don't have to truck to tow from Modesto and was hung up on. Good thing I was already parked in a safe location with my 2 year old. So frazzled and confused. Guess I'll be calling the tow truck that is willing to come from Tracy from another company who is 3 hours out and over $300.00. It would be worth it rather than being rudely hung up on. To the lady who answered the phone. I sincerely hope you learn some manners and learn how to NOT BE RUDE! Have a nice day! read more

Crossroads Towing - Towing Near Me - Manteca, California

No times listed for opening or closing hours. I want to pick up our Nissan Frontier pickup tomorrow. The sooner the better. read more

Andy came to my rescue when my battery died and I was stranded the night before Thanksgiving. Super nice, professional. And Maddie was so sweet to listen to my rant about how I got stranded. Quoted time was 90 mind and he was there in 30 mins or less. read more

Diana thank you so much for the tow! So quick and helpful and enjoyed talking to you on the ride thank you so much

Leonard was amazing! He was very professional and was able to solve our difficult towing needs. This isn't the first time I've used this company. Highly recommend! Hope the rest of your tows are easier than this 300s. Thank you again! read more

Breaking down on the freeway during a holiday weekend is no one's idea of fun. (If it IS your idea of fun, please. Seek help.) BUT getting towed by Chris of Crossroads Towing was a great experience, once he got there. We had to wait a long time but that was the fault of a certain auto club who apparently only had two drivers on call during a holiday weekend in which their own study had just said that MORE PEOPLE WOULD BE TRAVELING AWAY FROM HOME THAN IN ANY RECENT HOLIDAY WEEKEND. HELLOOOOOOOOOOO!!! But, I digress. Chris was friendly, reassuring, helpful and professional once he arrived on the scene. How someone can stay so calm while loading up a car mere INCHES from gigantic big rigs flying by is beyond me. But I'm grateful. Thank you! read more

Crossroads Towing - Chris to the rescue! - Towing Near Me - Manteca, California

These towing service is terrible I recommend going somewhere else they charge a lot of money if you try to get your car out. If it has been towed they guy that is the owner of this company is money hungry, lies about selling cars to people. Whatever happens you better hope they don't tow your car you will be paying out your ass for car, they want your car if it is good shape. read more

Quick, helpful and friendly! My 1 year old son and I got a flat tire on the side of the freeway. Lenny responded to us so quickly and was able to tow me and my son (in his car seat) quickly. What was a scary and potentially dangerous situation for my son and I was resolved because of Crossroads towing quick response! read more

Horrible experience!! Got in to a wreck on Christmas because so lady came flying through a red light. Driver was rude acted like it was my fault and we made him work. Then he had the Audacity to make my 14 year old son whom was just in the wreck with me get in the driver seat of my lifted truck to help him load it on the tow truck on the side of the 99 S on ramp. Then processed to tell him to get out of his way he didn't have all day. Rude. He also told me that it was better to go to his yard and I would just have to pay the storage fee because I could use my 5 mile AAA. When I got to tow yard the next day guy in the office was rude also and said you can't do anything til you pay $416.00. I don't recommend this company at all. If I could give negative stars I would but could not post without hitting 1 star. read more

Top of the line service Had some cars issues earlier and called in using my AAA membership. I was given an 89 minute response time and their driver Lenny showed up within 15 minutes of my call. Needless to say they turned a negative situation into a positive! Crossroads Towing is top notch and Lenny was a great representation of their company Thank you! read more

My car broke down and I called for a tow...Tony the driver was very efficient and professional.... Thanks for everything

My car died while pulling out of my driveway. I called crossroads and the woman on the phone was so friendly. She let me know the wait time and gave me a quote. She called back in half the estimated time to let me know a driver was in the area if I still needed the tow. Tony and Steve showed up and were incredibly efficient and professional. Steve is new on the job but I never would've know. Both were amazing. Highly recommend this company. read more

On May 12th, 2023 we had a flat tire on Hwy 99 approx. 5 mi S. of Manteca. Crossroads towing was dispatched & loaded our 2021 Nissan Leaf onto the flatbed of the tow truck. When we exited the Hwy & was making a slow left turn to tire repair shop, another car sideswiped the tow truck and didn't stop. The tow truck pulled into the next driveway & noted the tie downs had became undone and our vehicle had slid into his front grill/bar causing our car damage to the front bumper, license plate & grille. When we called Crossroads, they refused to take any responsibility & would not even give us their insurance information. They claimed our damage would not have occurred if not for the hit & run vehicle. Other tow truckers we spoke with said the tie downs should NOT have failed on such a slow, low impact collision. Our repeated calls to Crossroads towing go unanswered. read more

A fews days ago request a tow service by AAA my car was broke down of city of Manteca Ca . AAA Dispach told me 60 to 75 min wait for the service 1:30 min later got a call from crossroads Dispach there will be there on about hrs more I told them no problem due COVID-19 can not ride w service tow truck I got a ride to back to Hayward THE DISPATCH JESSICA was very rude and unprofessional to attend to accommodate this tow service make feel like I was my fault the I have left the location were the car was. Car was at transmission shop to be pick up and refuse service due to vehicle be unattended I did try to explain to her about my situation and steed what she do call AAA costumer service to cancel me service request . I was very disappointed the solution was to drive back to my the car location 51 miles away just because the were late to promise time and make pay the price 2 hrs driving round trip to the car location I don't recommend anyone this horrible service from this company. Outcome call back AAA REQUEST A DIFERENTE COMPANY NO PROBLEM AND NO HASSEL CAR WAS TOW BACK HOME W OUT A EXCUSES OR DELAY THANK YOU HOPE AAA READ THIS COMPLAINT AND DROP THIS COMPANY FROM THERE SERVICE PROVIDER Or ROTATION SERVICE CALL. read more

I have been handling Personal Injury cases for over twenty years and even as former sworn Police Officer in the City of San Jose, have never seen this type of incompetence by a front office staff in my career. As a direct result of said "incompetence", my vehicle was left stranded. (BMW 330i) The fact that even my insurance company (Farmers Insurance), will no longer utilize the services of Crossroads Towing is a testament to Crossroads inability to do their job. The only positive mention I can make, was that the driver originally sent was real nice guy. Please note, anyone that posts a five star rating to this company clearly must be related to the owner. I would recommend that you stay as far away from this tow service as possible. read more

Troy the tow truck driver was amazing! Very kind, understanding and informative! He was very quick. Got the job done and it always helps when your in a sticky situation and the tow truck driver has a great sense of humor. read more

I would never use this company if my life depended on them they told my road side service that they can tow my car 71 miles. Then when I called road side they said that they can't leave the area. This is after I have been on the side of the road since 3:00 am and 3 and a half hours later I still set. This guys are so f××king lazy that thay can't call and say that they can't leave the area. Would be no stars but you have to rate .... read more

Had St@#e jump dead battery and then proceeded to pour bottled water over belt and electrical panel! Car shut off, he jumped again and then stereo and a/c stopped working immediately!! Fuses are good except the electrical wires for those two are burnt out due to the water. Contacted Crossroads and manager said the rep was fired. They will not take responsibility. Filed complaint with the BBB, Sacramento Transportation, who will conduct investigation, Manteca Chamber of Commerce and posting on all social media sites. Beware of this business!!!! read more

This is our an experience we never had before. We drove from San Jose to Calaveras county stopped by a Manteca CA gas station. We started to drive our car but it stopped near hwy 99 at 11:50pm. We called AAA and after 45 minutes Crossroad towing arrived with tow company employees Steve and Andrew. They were so friendly, and we had a great Conversation with them. Also, they drove us to a hotel. If they didn't take us to the hotel, we might of had to stay in the street. We both really appreciate them. Thank you Steve and Andrew and you guys are awesome! read more

I have the extended tow service, which I learned Monday is totally useless. The AAA affiliate in the Lathrop area is Crossroads Towing out of Manteca. This past Sunday, 6/20/21 my son was driving from his house in Hayward to my house in Lodi. In the city of Lathrop his truck overheated. I drove the 25 minutes from my house to where he had broken down. My son, who also has the extended towing plan, called AAA and requested a tow back to Hayward. He was told that someone would have to be there to receive the truck. We decided to leave the truck it in the Chevron parking lot and come back for it later that day. I then drove him and my 10 year old granddaughter to Lodi to celebrate Father's Day at my house. At around 7:00 PM that evening we arrived back in Lathrop with the intention of having his truck towed to Hayward. He called AAA and was told that there were no tow trucks available and that a call had gone out to local drivers. Apparently no one wanted to drive the 56 miles to Hayward on Sunday. After a few more calls to Crossroads Towing and realizing we were not going to get any help I drove them to Hayward and arrived back at my home at 11:15 PM. I told my son that I would contact AAA Monday morning and have the truck towed to Hayward. Monday is when I learned Crossroads has no intention of towing anything to Hayward. I phoned AAA at 10:00 AM to request a tow to Hayward. They could not find anyone to tow the truck to Hayward. By around 11:30 or so I realized I was not going to get a tow out of the area. In an effort to have the truck towed to a local repair shop I phoned AAA again and the woman from AAA found a repair shop in Manteca (Precision Automotive)that she said was AAA approved and a tow company (Crossroads)that would tow the truck to Precision Automotive within an hour. I called my son and told him the latest news he decided to phone Precision and found out that they were at lunch from 12 to 1 So no one answered the phone. At approximately 1 PM Crossroads Towing showed up at my location and loaded the truck onto the flatbed. Around 1:10 PM I received a call from my son letting me know that Precision is not a AAA approved. He told me that the lady(Rocky) at Precision Automotive that answer the phone had no idea our truck was going to be towed there. She told my son that they do not have any room to put the truck there nor do they have the time today to even work on the truck. I then phoned Precision Automotive and spoke with Rocky who also spoke with two other employees. No one admitted to getting a call from AAA or Crossraods about having my son's truck worked on. With no local repair shop available to bring the truck to I asked the driver if he would drive the truck to Hayward? He said he would have to contact his dispatch. The driver contacted his dispatch and was told no he cannot drive the truck to Hayward. I then had him unload my son's truck back into the parking lot. Realizing that we were not goI got to get any help from AAA or from Crossroads with help from a friend of my son's he located a tow truck in Hayward that would come out to pick up the truck for $400.00. The driver arrived about 4:45 loaded the truck on his flatbed and drove it back to Hayward. I am sure Crossroads Towing has signed a contract with AAA insurance agreeing to fulfill the contract's requirements to tow AAA's customers vehicles anywhere within the plan limits. Needless to say I am extremely disappointed in AAA and Crossroads Towing. The tow driver for Crossraods was very polite, courteous and empathetic. Based on yelp reviews I know we are not the only customer that Crossroads Towing has done this to. AAA owes it to their customers to find a tow company that is willing to fulfill their contract obligations. read more

Crossroads Towing - Not Crossroads Towing! - Towing Near Me - Manteca, California

Crossroads towed my vehicle to my auto repair shop in perfect time and kept me informed all along the way. Great experience from beginning to end. Would recommend 100% read more