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    Crossroads Speech and Occupational Therapy

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    Whitehall of Deerfield Healthcare - Dark hallways with NOONE in sight  even though the picture makes it look bright

    Whitehall of Deerfield Healthcare

    3.3(68 reviews)
    2.5 mi

    I'm sorry to say our experience with Whitehall was not a good one. First, the facility is dated and…read moreis in desperate need of repairs to the walls, and it needs to be painted. I only mention this since it's the first impression you get when you go into the facility. The good: the people working there in skilled nursing, physical, and occupational therapy seem to truly care about the patients. There are two main problems: (1) the food is awful, and (2) they don't have enough staff to support the patients. We were there with an older relative who had a knee replacement. She was not able to, or supposed to get up on her own and even needed help to go into the restroom. While we were there the first day, she hit the call button and we waited so long for someone to come to help her, she almost soiled herself. I had to go out of the room and find someone who could assist. The first night she was there, again she hit the call button for restroom assistance. Again, she waited to the point where she got up herself. Of course, someone one day out of knee surgery shouldn't do that, but it was that or soil herself so she got up. She made it to the restroom before she fell, requiring a trip to the ER. The next day, we talked to one of the therapists who explained they had someone call in sick the day before, requiring the facility to move someone off of our floor to a different one. This left her the only person monitoring the patients on our floor. They couldn't keep up with the patients. The next day, we spoke with a manager who contradicted the aide saying she didn't know why we were told they were short staffed and said they weren't. That was when I realized we couldn't rely on them to take care of her and decided she should be moved back to her assisted living facility and hire skilled nursing and physical therapy. I cannot in good conscience recommend Whitehall. I see similar comments in some of the other reviews, which I should have read before placing her there. I am terribly disappointed and even though moving her and hiring the help ourselves was much more expensive, I couldn't keep her in a facility where I couldn't count on the care. Oh - I gave them three stars rather than one or two because of the quality of the therapists. If they weren't good, my rating would have been much lower. Also, I see enough pictures of the facility posted that I didn't think I needed to take any. The ones posted by reviewers are pretty spot on.

    I highly recommend Whitehall and especially appreciate the office experience and support we…read morereceived as we helped navigate the kind of services needed to help our mother find skilled nursing care. After our mom fell, we knew that she would need nursing care but we also knew she did not want to live in a nursing home. Whitehall was the perfect place to have her stay as we determined what she needed. Between the physical rehab and care she received there, and the assistance we were provided to manage the insurance and in-home nursing care, we could not have had better care. Caring for parents is so difficult and sometimes it's necessary to take a pause and get the best information possible from people with experience. We are ever so grateful!

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    Homestead Health Care Services - We believe that the best care goes beyond physical well-being--bringing a smile to your loved ones' faces and filling their hearts with joy.

    Homestead Health Care Services

    5.0(1 review)
    3.0 mi

    Professional, high-quality home health care. My 94-yr. old mother benefitted immensely from the…read morephysical therapy provided in her home.

    From the owner: Welcome to Homestead Health Care Services, a trusted leader in home health care for adults and…read moreseniors in Chicagoland. Our highly trained and compassionate professional team is dedicated to providing exceptional care that allows individuals to maintain safety, independence, and comfort in their homes. Whether you require assistance with daily living activities, rehabilitation following an illness or injury, or ongoing support for managing chronic conditions, our expertise ensures personalized care that meets your specific needs. We take pride in offering a comprehensive range of services, including skilled nursing, physical therapy, occupational therapy, speech therapy, respiratory therapy, medical social work, home health aide services, personal care, companionship, and live-in care. At Homestead Health Care Services, our commitment to excellence drives us to deliver the highest standards of care across Cook, Lake, and McHenry counties in Illinois. Contact us today to schedule a complimentary in-home assessment, and let us design a customized care plan for you or your loved one. We accept Medicare, Medicaid, Molina, Zing Health, WellCare, Meridian, Ambetter Illinois, Aetna Better Health, Cigna Commercial, and Private Pay Clients.

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    Homestead Health Care Services - Homestead Health Care Services your Chicagoland trusted provider for Skilled Nursing, Physical, Occupational, and Speech Therapies

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    Elevate Care Riverwoods - Occupational Therapy

    Elevate Care Riverwoods

    2.7(16 reviews)
    3.5 mi

    I have a good friend that just recently went to Elevate and is now in their Memory Care unit for…read moredementia patients. I can't say enough good things about this place. Everyone is pleasant and really cares about the patients. My friend feels very safe and loved by the people here. It's a rough job with everyone in different stages of dementia but they have so much patience and love for all of the people here. Any time we've had questions or concerns they have been very attentive and immediately tried to make things right. This is a really tough job but I would vote everyone there for caregiver of the year of i could.

    Please do not place your loved one at Elevate Riverwoods, especially if they have dementia and are…read moreunable to advocate for their own care. Upon arrival, we got the fancy sales pitch from their leadership team, leading us believe our father was in safe and caring hands. But each visit began to reveal a profound lack of care and a marked decline in his health. We received apologies and assurances from management (right up to the top) that his care would improve, but it never did. Within a few days of leaving Elevate and receiving proper care, he started to make a remarkable recovery - underscoring that Elevate was a toxic environment. Do your research. Google their rating on Medicare.gov. Google the complaints filed with the Illinois Department of Public Health. It's sobering to say the least. Please take this advice to heart and don't make the same mistake with your loved one.

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    Crossroads Speech and Occupational Therapy - speech_therapists - Updated May 2026

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