My brother is in Long Term Care at the Lutheran Home in Arlington Heights. He has been here for a…read morefew months. He started in Rehab after a hospitalization and then transitioned to Long Term Care. This is a wonderful place that I highly recommend. The nurses are wonderful and have taken great care of him. Everyone is very friendly and very kind to my brother. The food is great, his room is always clean and my brother is always clean and well taken care of. This is a great place!

My mom was in rehab for two weeks. Worse time ever. First night there CNA told her to pee in her…read moredepends when she rang her call light. Call lights were not answered that she finally just got up by herself . They felt that waiting 30-40 mins when you have to go was fine and many times she ended up been a mess. I have never been in a facility like this where you never see a nurse or cna in the halls. THey are always telling you they are understaffed and overworked. I could go on and on . Lastly , I don't understand how they feel that a shower once a week is sufficient. Please find another rehab place for you or your loved ones. I couldn't wait to get her out.

My Mother Mary G, just passed away on March 31st 2026. She was at the Arlington Heights IL…read more facility for about 6 months. The entire staff there are the most loving & caring individuals. The Nurses, Caregivers, Activity coordinators, especially Kristi, Issac and the kitchen Staff all the way down to the laundry gals & the maintenance man Alex. I wish I could name them all. They take such good care of their residents, They get to know the families by first name. Kept me updated at all times. They helped me have a better understanding of Dementia and the behaviors that come with it. Gisela and her staff deserve a metal, they are all so compassionate. The last few months she was in hospice (Suncrest Hospice) Red contacted me weekly and her hospice nurse Gloria are the best of the best. Gloria took such good care of her. Dressing her up so pretty, lipstick and little color on her cheeks. The day she died she looked so beautiful, you never would have known she was 96 years old. She went very peacefully and I know deep down she appreciated each and everyone of you at the Waverly by making the end of her life so wonderful. Thank you, Susan S

My mom moved in April 2025. Staff is very friendly and keeps family members well informed on any…read moreconcerns family has. They make the resident and family feel very welcome. A pleasant atmosphere, very relaxing to the residents. My mom is very happy here. Once a month they host a family dinner or event and all management are there- take the time to talk to family members.

My aunt stayed for a respite month. The staff was so accommodating, the room was clean and…read morefurnished and the building had many activities. Guests are welcome to join for dinner at a low cost and the food was delicious. Many thanks to Erin, Peg and Marika (in the dining room) for an awesome stay. I have visited many places over the years with various family members in care situations and this is top notch! We also used the care provided from Elara and the PT/OT's at Chirch Creek, both companies provided great care.

Caring for seniors in a living community can be a mix of both blessing and frustrations…read more Church Creek is clean and organized and provides a lot of activities for the independent seniors. Not every community is perfect. I can only speak fairly to the goodness that exists there. When physical troubles get severe, needs get severe and demands rise. Each hurting patient wants care, pain relief and hope. I don't know how the nurses are graded at this facility but let's give them the benefit of the doubt.

Just started working here and so impressed with the franchise's support. Training is excellent and…read morethey have a very high standard for caregivers. Looking forward to meeting new families in Schaumburg!

I am so glad I connected with Jodi. She gave me direction I was looking for my mother. My mother…read moreconnected with the caregiver right away. She is getting great care and such piece of mind for myself.

It's been a few months since my father passed at this time. I just wanted to reiterate how nice…read moreSunrise is. They really did make his last few months as good as they could be. It was a night and day difference from the last place he was in.

The sales pitch is Great and they tell you all the stuff you want to hear but it's all a lie…read more There is no smile app that they claim. They never did laundry. Not once... They never changed my dad. They never bathed him.. If my mom didn't go everyday he would be sitting in filthy clothes and feces... If your loved has dementia I would definitely not have them go here. After 3 weeks of being there they sent him to a behavioral health facility and we couldn't visit at all and he got covid and sepsis and then basically passed away in hospice a month later. I guess if you want your loved one to pass away send them here. They know what to do.

I feel blessed to have found Arden Courts. My mom is doing very well here. She is happy and…read morecontent. The staff is kind, caring and perfectly engaging. The administration is very open to discuss any questions, thoughts or issues you may have and they genuinly want to help. The caregivers all build wonderful relationships and trust with each resident. Activities are plentiful and while there are some residents with more progression of the disease than others, I feel the staff has special programs for each level. The outdoor gardens offer an easy outside retreat and the rooms and common areas are very clean and well taken care of. I ended up moving my mom here from another home where she was not not happy. I do wish that I moved her into Arden Courts first. It didn't take me long to realize that she is better off in a place that is ALL Dementia vs. a home that has other levels of care. Since her move to Arden Courts I have been able to feel a great sense of peace. Arden Courts is a very rare and special place with genuine love for their residents.

I do not recommend this place to anyone who doesn't want their loved one neglected. My grandmother…read morestayed here from July 31st-August 17th. She was dropped off early and picked up after dinner, 18 full days. Kelly, the admissions person was nice and reviews were good so I had high hopes. I am my grandmothers POA and caretaker, so I know how she is. She is very easy to take care of compared to others. I visited her one time at about 2:30pm halfway through her stay- she was laying in bed in soaked diapers, dirty pajamas, her classes and hearing aid were gone. She smelled strong like she needed a shower, and this was only halfway through her respite. No excuse for her to be alone and uncared for in the middle of the day. When it came time to pick her up on her last day, the first thing my grandmother said to me was "PLEASE give me a shower, they haven't bathed me one time!" My grandmother does not like showers- so the fact that she asked me for one says A LOT. She would remember taking one at a new place if she did. Outside of this stay- she went to an adult day group that gives her showers. The first thing she tells me every shower day when I pick her up is- I got a shower. Arden courts tried to tell me that Diane did get showers- but she must of forgot because of dementia. Based off the way she smelled, as well as the HORRIBLE yeast infections she had (under her breast and other places) it was very clear they let her go 18 days without a shower. When I did my tour- I was told that they give 3+ showers a week. She should've been given OVER 6 not 0, that is what I paid for. Arden court lost my grandmothers hearing aid as well, and did nothing to make it right. We had to get a new one and she went weeks without it. A woman named Angie or Angelica works there- she was very rude when I told her my concerns. This woman told me Diane was given 2 showers during her stay, that is no where near enough for 18 days even if true. She ignored my calls and emails, when we did talk she was just not kind and seemed to laugh at me. Last we talked was months ago, she said she would call me back to let me know if they can pay for Diane's hearing aid replacement. I called multiple times and got told I need to wait for a call- which never came. Very unprofessional. When I dropped my grandmother off the first day- the nurse didn't even want to speak with me or take her medicine, she was very annoyed and I had to wait over an hour. Even then she was still confused why I was trying to leave, maybe because I'm paying you guys to take care of her so I can get a break! Very frustrating experience.

In life you never want to think that you will need a service like this, however it came time for us…read moreto find a Memory Care facility for my Mom. I asked on a Palatine Facebook page if anyone knew how to find a place and I was directed to this service. Upon getting in contact with them, they were kind and compassionate during such an awful time in our lives. They provided me with five top notch places to look into. They followed up even after we secured a place. I would highly recommend this service to anyone that needs some assistance in locating a facility like this. Thank God for a service like this.

IV used elder works or something very similar in another state . They really didn't help me with my…read moreneeds . I was told to call and I could possibly get a microwave, and possibly a small couch. They had both peices but for some reason I couldn't have them . sorry I don't remember the reason why. I just relocated in this state and everyone really thought this place would definitely help me. So I'm hoping what I'm reading you help with permanent housing? IV been homeless for almost 3years . I was staying at one point with my son but that just wasn't working out. But I need permanent stable housing. I'm on fixed income and I'm disabled woman 64yrs old with a small fully registered service animal.hopeing this time elder works can help me this time.

My father was here for several days for rehab after a few weeks in the hospital. The plan WAS to…read moremove him into assisted living, here or somewhere else. The staff is generally nice but overworked. Several slips in care occurred but one was unacceptable and caused me long term problems. One night my Dad needed help going to the bathroom and no one came. After 3 hours, he couldn't hold it anymore and wet himself in the bed. When the morning staff came in, he was wallowing in pee. The experience was obviously humiliating. Devastating to his long term care needs, he now refuses to be " put in a home" and will only return to his house. He will not even consider places outside The Moorings.

My mother has been staying in the Health Care Center at the Moorings to recover from sepsis for the…read morepast month. The staff, nurses, CNAs, therapists, social workers, food service workers and activities directors have all been outstanding. A special shout out to Alex, an extraordinary CNA and Carolyn, the hardest working nurse I have ever met. There is constant activity, delicious food, attentive nursing, and great advocacy. I have visited a lot and gotten to know the staff personally. They treat my mother with respect and dignity even when she was very incapacitated when she first arrived. They are all doing everything they can to help my mom get stronger and to make her stay as comfortable and pleasant as possible. The PT and OT and Speech therapy she has received has been top notch. The wider facility is available for my mother's use, including the salon, a snack shack and even a restaurant (though we haven't gone to the restaurant as the food here is great). I visited quite a few facilities before making the decision to go with the Moorings and I know that they are a full step above the other options.

I requested a consultation from Assisting Hands for my friend that has cancer…read more They responded immediately and I had a great first impression of them. The interviewer that met with my friend was kind, warm and very thorough. I am very happy with the responsiveness they've shown in a variety of circumstances. They are just a caring group of people that we all need more of. If you think you may need a caregiver, please contact them. You'll find them to be helpful, kind, adaptive and good listeners. I feel your loved one will be assisted very well.

I can personally attest to the care and concern that Daniellah brings to your home. I was very…read morefortunate to have her come out for a consultation with my grandmother who is suffering from breast cancer and can tell you that my Gram was over the moon happy with her time with Daniellah. The owner's bedside manner and warm demeanor makes her a joy to work with. Her caregivers are carefully selected to reflect the values that Dani herself exemplifies. I can not say enough good about her and will recommend her office to all of my family & friends! Thanks guys!