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Crossroads Speech & Occupational Therapy

5.0 (14 reviews)
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Review Highlights - Crossroads Speech & Occupational Therapy

Katie was able to get me on her schedule quickly and working with her each week, I saw immediate improvement.

Mentioned in 8 reviews

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Little Steps Pediatric Therapy

Little Steps Pediatric Therapy

3.8(10 reviews)
0.9 mi

Unprofessional, we went there for almost a year. Feeling gaslight into paying more money, not just…read morea few bucks. Never should a therapist ask if we're getting help elsewhere during our sessions and not tell us what we can do as parents to help our child.. just random notes in the computer portal In a week if we're lucky. You need to call ... not text.. so you can be recorded for quality assurance....received texts as early as 8am until 1045pm from the staff is out of control and unacceptable. The owner went on maternity leave without having a professional therapist incharge.

Would NOT recommend this place to anyone who is looking for a professional, communicative practice…read moreto work with their children. Since his evaluation, my son has had 3 different therapists, which no one at the practice informed me of until the day of. It was not communicated who would be his ongoing therapist at any point. I had to ask multiple times who his therapist was. After only a few weeks, his therapist went on medical leave for a month (she is still not back), and there was no one for my son to work with while she was gone. You would think an occupational therapy practice would do the bare minimum and assign someone else to work with their child clients while their therapist was gone. I am a therapist myself and cannot believe how unprofessional they are. So disappointed and angry at how my son has been treated there. Do NOT send your child here.

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North Shore Pediatric Therapy

North Shore Pediatric Therapy

3.6(18 reviews)
1.3 mi

If I could give this place 0 stars I would…read more Parents please stay away from this place. They will push hours and refuse to cut hours even if it's too much for your child. Literally because we wanted to reduce hours for the benefit of my son they told us we would be "discharged". This was after frequent SIB and a neurologist suggesting to cut hours. This is after giving them over 7,000 dollars. They refused to work with us or even try to reduce hours! Also BCBA came here on Fridays for a hour and did nothing but try to push hours and talk. She was supposed to be helping us with daily living skills and she did none of that. We wasted about 8 or 9 months there and lots of $$. Stay away from Karen the BCBA and this whole place. They care about money not what is best for the child

Very unfortunately, I must update my review for NSPT to one star. I've used them for 4 years and…read morehave never been charged a cancellation fee. My daughter had to suddenly cancel telehealth therapy to be tested for COVID and they charged me $50 for that. I very politely and respectfully asked them to waive this one cancellation fee with agreement to be as careful as possible to not miss appointments in the future, and they refuse. (My daughter does therapy 5 days a week, so it is incredibly difficult to not ever miss a therapy visit with less than 24 hours notice.) My two children have done intensive therapy with them 5 days a week since late 2016 (see my earlier review). We have been faithful and supportive clients and have gone along with all of the COVID-related changes without complaining or arguing. I'm just aghast that they don't value their relationship with us after all this time, that in the middle of a pandemic, this is the hill they choose to die on.

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Chicago Pediatric Therapy Group

Chicago Pediatric Therapy Group

5.0(4 reviews)
4.0 mi

LOVE this group. Tried others before finding them and wow, what a difference! My kids and I have…read moreworked with Kathleen, Kate and Angie over the years and each individual loves and cares for my child as much as I do. My kids loved spending time with them and also had so much fun "playing" not even realizing they were practicing speech. Every session we saw improvement and were given the materials and insights on how to do this at home. Can't recommend them enough!

My 2.5yr old son was experiencing severe language delays and a lot of frustration. His entire vocab…read morewas maybe 10 clear words. He had started speech therapy through another agency, however he was not progressing or enjoying the sessions. We switched to this agency and the difference was like night and day! When Kate first contacted us I was incredibly impressed by her professionalism and attention to detail (I'm a clinical social worker - so my standards for service delivery and therapeutic outcomes are very high. And hey, this therapy is for my kid. And he rocks). Our first session with Kate was fantastic. My son warmed to her straight away, and from then on would stand by the window before each session waiting for her to turn up. And open and close the door for her like the gentleman he is. During the first week, we spent time setting goals and talking about how we would be able to assess his development. I also appreciated that Kate told me from the beginning, that she would be transitioning us over to a new therapist, Angie, in a few months. The transition was seamless. Both Kate and Angie have worked so hard with my son and genuinely care about him. They celebrate his successes and cheer him on as loudly as we do. Both have a freakishly good memory and know all his favorite toys, games and activities. Even his favorite color (orange...weird choice, but ok). Angie has even visited his school and met with his teacher to provide extra education for her. So cool. More than anything, I have appreciated how family-centered their practice is. Both therapists have provided us with a wealth of education about ways we can work with him at home, recommendations for schooling and invaluable support and advice. Last year, we had a grunting and screaming kid who was shy and retreating further into his shell. Now we have a little dude that is confident, can string a sentence together and has a wide vocab ("sour cream" and "mouthwash" - anyone?). The greatest joy is to see him so happy and understood by others! I cannot recommend this agency more highly!

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Crossroads Speech & Occupational Therapy - speech_therapists - Updated May 2026

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