I had to go in for a very lengthy medical exam for a future job on a cruise line. Kristina helped…read moreme with majority of the experience and she was extremely friendly, helpful and efficient.

I went ther because my job had me do a drug screening. When I arrived I was greeted by front desk I…read morewas called in my nurse Clarabel was polite & very helpful I answered all her questions she had bery good bedside manner took all my vitals. I waited for doc & was seen by him . Great service

Both of my kids see Ellie with Crossroads and LOVE her. Besides just being a constant, positive…read moreperson in their lives that they look forward to seeing each week, both of their speech has grown exponentially! Can't say enough good things about her and am really grateful that we found her!

Our son had speech therapy for a few months with Katie at Crossroads and it was a great experience…read more Our son loved meeting with her! I think they did a lot of games and playing which tricked him into learning. :) Katie was very responsive to us with frequent reports and we would occasionally do phone calls to discuss progress. You could tell she loved working with our kiddo and was very helpful in suggesting how we could support his progress at home. Thank you Crossroads and Katie for helping our child!!

My son loves Laura she has a big heart and always a smile on her face such a pleasure to come see…read moreher my son comes out happy and relaxed.

We have been seeing Ms. Laura for over a year and cannot say enough great things about her. She…read moreincorporates yoga and mindfulness into her sessions. She is very creative, always looking for new ways of helping our child. We have seen a lot of gains in our child's development thanks to Ms. Laura. She has supported us in our child's education and always gives us great tips on how to handle things at home. If your child needs occupational therapy, she is the one to go to!

We absolutely adore Ms. Kaylie Wynn! She is energetic, vibrant, enthusiastic, empathic and…read morecompassionate! I cannot recommend her services highly enough. She makes our family (in particular, our son) feel at ease with her dedication, abilities and skills and the education to back it up! Kaylie takes the time to listen and provides solutions, even accessing other resources and colleagues, when necessary. She develops a personalized treatment plan that addresses my son's specific goals and challenges. She is incredibly knowledgeable about her field and provides clear explanations every step of the way. Ms. Kaylie's encouragement and support is invaluable and we think of her as a member of our family. She truly cares for the well-being of her clients and wants them to succeed in life. I would not hesitate to recommend Ms. Kaylie to anyone in need of pediatric occupational therapy services!

Thalia is such a warm and caring therapist, thorough and such an expert. She's been helpful with…read moreaddressing everything in such a professional yet approachable way, she guidance for us at home, and she has made such a difference.

Unprofessional, we went there for almost a year. Feeling gaslight into paying more money, not just…read morea few bucks. Never should a therapist ask if we're getting help elsewhere during our sessions and not tell us what we can do as parents to help our child.. just random notes in the computer portal In a week if we're lucky. You need to call ... not text.. so you can be recorded for quality assurance....received texts as early as 8am until 1045pm from the staff is out of control and unacceptable. The owner went on maternity leave without having a professional therapist incharge.

Would NOT recommend this place to anyone who is looking for a professional, communicative practice…read moreto work with their children. Since his evaluation, my son has had 3 different therapists, which no one at the practice informed me of until the day of. It was not communicated who would be his ongoing therapist at any point. I had to ask multiple times who his therapist was. After only a few weeks, his therapist went on medical leave for a month (she is still not back), and there was no one for my son to work with while she was gone. You would think an occupational therapy practice would do the bare minimum and assign someone else to work with their child clients while their therapist was gone. I am a therapist myself and cannot believe how unprofessional they are. So disappointed and angry at how my son has been treated there. Do NOT send your child here.

This was my first experience with physical therapy of any kind. My intake was performed at ATI's…read moreNiles location, and all subsequent sessions were in Skokie. The good: - Professional, competent and thoughtful physical therapists; - Friendly and responsive management, both at this facility, and at Niles and their Bolingbrook corporate office; - Clean, well-appointed facilities. The not-so-good: - During my time at this facility I was treated by four different PTs. It wasn't until several weeks into my therapy that one PT identified themselves as my "primary," and from then on was consistently available to me. Prior to that the communication between my PTs was limited, even dysfunctional, with each PT assigning me their own at-home exercises seemingly unaware of, or misinformed regarding the exercises I was already performing. This was dispiriting, especially when I'd accrued over a dozen exercises I thought I was obliged to work through daily. - A personalized web portal called MedBridge was presented to me as a resource for my at-home exercises and progress. I liked MedBridge, I liked having my exercises available online, but I soon realized that not all of my PTs used it, and those that did appeared not know how to use it properly. In the end, MedBridge became frustratingly unreliable and I stayed with my paper printouts instead. - It wasn't unusual for my PTs to be attending to another client at the same time as me. Given what ATI was billing my insurance provider, consistent one-on-one would have been appreciated--and expected. (One PT confided that ATI was having trouble hiring PTs and that most of the PTs currently at the facility were independents.) - During my intake, the facility manager wanted to charge me a $10 fee payable immediately. I advised him that my insurance card says, "Please do not collect $ at time of service," but I was told the $10 fee was not a co-pay, rather it was "co-insurance." I subsequently learned that the fee was really a pre-pay that applied against the total bill. At their request I gave them my credit card so they could auto-debit $10 for each session. Problem was that after several weeks the debits mysteriously stopped, and ATI Skokie told me they had no record of my credit card despite my having provided it several weeks earlier. I gave them my credit card again, and several weeks later they "lost" it again. Thereafter I refused to provide my card, telling them to instead call ATI corporate and work it out with them. To ATI's credit, they never bothered me about the pre-pays again. - This last thing was explained to me by ATI corporate as a marketing error: after about six sessions I received an email from ATI congratulating me on my "great progress" and proclaiming that I was, "close to reaching my goal!" Neither was true. Again, ATI owned it as a mistake, but dispiriting nonetheless.

Michelle and the staff at ATI are fantastic! This is my second time with them and when I needed PT…read moreagain, they were my only choice. Michelle is kind and empathetic but she makes you work hard to heal. Scheduling is easy and they are very careful to keep clean and are very conscious of COVID precautions. I highly recommend them!

I had surgery on my ankle and took temporary residence at Alden for a month. The environment was…read morelike that of a hotel. They offer free valet service during the preferred visiting hours, ice cream and popcorn for patients and guests as well as two activity/visiting rooms which are very inviting. What really impressed me is that the staff always pitches in wherever is needed, no one acted as if, "that's not my job". The PT and OT staff was all that; Nisha, Karolyn, Tom aka "Supervisor", Yajaoli, Edward, Rhonda, Tess, and so many more. One could not as for better treatment, honestly!! The downfalls were the EXTREMELY uncomfortable beds and the TERRIBLE food! The food was the worst in any institution I've ever had, even in schools. It baffled me. But, it worked in my favor, I ate less, and too, some of my peeps brought me some food every so often. Shout out to the management TEAM at Alden Estates, Skokie. You deserve recognition and raises and I'm not saying that because you told me to! Lol jk Thanks for the excellent care!

All the pictures are very old. There's not a hair salon anymore. Very bad administration. This…read morefacility is mainly concerned about making money. They fill the patients with carbs and heavy starches to save money. Just awful. I saw mice regularly

The staff are so kind, patient and very educated in what they do. Place is very easy to find, in a…read moregreat part of town. Grocery and food within walking distance. highly recommend

From the owner: NAPA Center is dedicated to delivering innovative therapy services to children with a variety of…read moreneurological and developmental needs. We strive to provide children and families with hope by offering services in a playful environment that enables clients to maximize their full developmental potential. Get in touch with our team to discuss options for weekly physical, occupational, speech, and feeding therapy. Visit our website to learn more!

My 4 year old toodk speach therapy at Play and Say. I was very happy with the service. There has…read morebeen a noticble improvment in my daughets speach. The therapist was very dedicated, and went to my daughters preschool for the therapy sessions. I recommend their services.

I don't know where my first review is, but I can reinforce every time that she absolutely…read morewonderful... Mrs Katie it's been to my son's school..he is doing better as day goes by with the speech, his behavior is not exactly the best at school..and, as I exchange notes with the teachers everyday, when Mrs Katie is going to school the teacher is amazed how happy and well behaved is my son around her.. She really is a special lady and so professional that I will give anything to know how to handle my son so good. Her therapy place is top-notch, very clean and organized,and, again, I cannot find enough words to praise her. I will try to make some pictures so you will see even better that she really worth five stars from every point of view..