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    Cross-Training 4 Mind & Body

    5.0 (1 review)

    By appointment only

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    11 years ago

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    Genesis Health Clubs - The Atlantic Club Red Bank - Pilates Studio

    Genesis Health Clubs - The Atlantic Club Red Bank

    (26 reviews)

    I cancelled my membership, in person, mere hours after the first of the month deadline. The…read moreAtlantic Club "wellness coordinator" said this wouldn't be a problem, so I joined another gym. I got stuck paying two gym fees at the same time because Atlantic Club lied about giving me a few hours grace. I would not have joined another gym if the rep had been honest in the first place. When I saw the charge on my credit card, I called the gym. According to the membership rep, no one should have told me that the computer system could be changed. There was one person who had authority to change the computer system and that was Kevin McHugh-COO of Genesis Health System. I have emailed Kevin McHugh four times and only once did he get back to me to tell me he would get back to me. The Atlantic Club passes the buck and hopes you forget that you've paid them any money. I have not forgotten. I have tried in good faith to discuss this with them. They have my money; they no longer wish to speak with me. Consider this before you give them your credit card number.

    lots of potential on paper but guests in this facility make it impossible to come here. people have…read moreno courtesy. noone is aware of their space and everyone this they're home, my locker has been attempted to be open by gd knows who, people take your equipment. no parking and always fights in the lot. they are def way over capacity and the level of ghetto trash guests is really bad. maybe diff locations appeal to different people.

    Jersey Strong

    Jersey Strong

    (2 reviews)

    Very limited classes and they don't return emails or calls. Stay away from this place there are so…read moremany more gyms.

    Beware of contracts for personal training. The gym is usually short staffed with trainers. I signed…read moreup for personal training last year. At the time there was one one personal trainer. After I signed up for the training I found that the trainer was really only available for couple of hours on 2 days of the week to schedule sessions. In other words if I have to use the training sessions I have to make myself available only those 2 days for those limited hours. To make things worse the trainer kept cancelling on me. The gym kept him in for several months on staff due to lack of trainers. When he went missing I was presented with 2 more trainers none of them lasted for more than 2 months. With all the cancellations by the trainers and the personnel changes I ran in to a situation where I had accumulated a lot of sessions with no one to train me. There is no easy way to find out how many training sessions you have left, so I kept asking my trainer for the information who kept directing me to the customer service. Customer service simply points you back to the gym and on and on you go in circles. I finally got hold of the manager who is really hard to get to, only to find somehow I was actually in deficit of sessions! It turns out that all the sessions that the trainers cancelled actually got charged to me. The manager made it up to me by giving me some free sessions but also stealthily signing me up for a 12 month contract! I don't remember signing a contract since I subscribed for DSL with Verizon in 2006. Who has long term agreements anymore? That being said it was my fault that I signed the contract. I have been a gym member for a long time but want to prevent anyone else to be trapped like I was so I wrote this review. To summarize: 1. This gym is short on trainers good luck in getting options for trainers and time slots 2. There is no easy portal/app to see the accounting for your sessions 3. To freeze or cancel the training it requires a lot of perseverance to bounce back and forth between the gym, customer service emails, tickets etc. 4. There are long term contract!! Please read the contract before you sign it. It is only 2 pages long. They will try to make you sign for it on the credit card machine where you cannot read the contract. Please ask they to print it or email it to you so that you know what you are singing for.

    Orangetheory Fitness

    Orangetheory Fitness

    (14 reviews)

    I like that the workout always changes and is never boring, yet the type of work out is predictable…read moreenough that I feel comfortable that I can follow along. I know I can rely on a treadmill component and a floor/row component and mentally prepare for those tasks. I also like that I can adjust my workout based on how I'm feeling that day (walk vs run ,heavier or lighter weights ). I very much value the professional trainers who guide us through the work outs and answer questions. Front desk staff are great too!

    Worst place ever. Stalked me for months via annoying text messages about coming in for a free…read moretrial. I finally decided to give it a shot, and called about an hour prior to a class, they said they could accommodate me and needed me there 20 min before class to fill out paper work (and I am sure listen to a sales pitch). I said I would do my best, but there was fresh snow on the ground and the class started so soon. I rush there and arrived about 12 min before class, and they rudely announce they need to reschedule me because I was "late". It takes about 5 min to fill out paper work at a doctor's office, so I have no idea what they needed me to do there. Horrendous service. Bad attitude. Invasive marketing. Places like this should close. Working out should be a nice experience, it should relieve stress - rather than add it. I've had better experiences in NYC Orange Theories, but now will NEVER return to the franchise.

    Cross-Training 4 Mind & Body - healthtrainers - Updated May 2026

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