Carlos and his team were amazing! He addressed all my concerns, provided me with a booklet of…read moresample shingles, and educated this first time home owner on proper maintenance and care for a roof. He even drove around my neighborhood before he came to my home to give me an estimate so that he could show me what types of roofs my neighbors had, and how they would hold up for me if I were to choose them. We got our entire roof replaced during the last few snow storms, so Carlos had to reschedule a few times. I'm glad that he put the welfare of his workers before the money; that's what's important to me and that is what shows a great work ethic. I'm new to Richmond, and I've found that a good work ethic seems to be uncommon here. Carlos was available by text and email as well. In this digital pandemic age, sometimes it can be hard to actually answer the phone, so that was great for me. The best part of all, out of every quote I received, his was the best price! We decided to get the dimensional tab, and another business quoted us 5 thousand dollars more than Master Pro Services (no exaggeration!). His work comes with a 5 year labor warranty, and the dimensional shingles come with a 30 year, one time transferable warranty, so it's safe to say that I feel I can rest easy now because of Master Pro! Thank you guys so much!

I will use MasterPro in the future for sure! I am so happy with my interaction with them from bid…read moreto job completion. I think it is hard to find quality work in Bend and I am so relieved to have found this company. We had our gutters cleaned as well as our dryer vents. Excellent work, excellent communication, and fair prices. Thank you to Mike, Keoni and Shylohe!

I recently reached out to RVA Gutter Pros to get information on cleaning my gutters. Jennifer…read moreresponded to my message in less than 30 minutes and was extremely thorough in regard to service expectations, payment options, etc. I was impressed and decided to get them to do the work. The very next morning, as promised, a tech rang me first thing to let me know they were on the way. Aiden and his assistant not only did an excellent job cleaning my gutters, but took pictures and video of trouble spots and a soffit that had some damage. Aiden explained what was causing the problem and provided some potential solutions. They then did a fantastic job cleaning up and even cleared off my entire deck! It has been a long time, since I have experienced such professional and outstanding customer service!!! I would not hesitate to use this company again in the future (and plan to)!!! Their website claims that their mission is to "treat their customers and each other as family"... and based on what I have experienced thus far, they are living their mission!!! THANK YOU guys for an excellent job!!!

WARNING: be really careful. i engaged four gutter companies to inspect a very specific 10-ft area…read morewhere my gutter had become disattached. 3 of the four(all members of BBB) didi't even require a ladder before giving me estimates btw $500-$1000. simple problem. yet these entitled jerks started climbing onto my roof and ripping away some rotted wood on a window sill(all captured on ring camera). they were on the hunt for a bigger estimate. they scared the shit out of me when they popped up outside my window on the third floor. the owner then tried to gaslight me and changed her story repeatedly to justify why MY permission to climb all over MY house was...wait for it... unnecessary. in the end she literally blamed ME as being the problem. DO NOT USE THEM IF YOU HAVE A SPECIFIC PROBLEM. THEY SEEK ACCESS TO YOUR HOUSE TO TELL YOU YOU NEED THOUSANDS OF DOLLARS OF REPAIRS. THEY ARE A RELIC FROM LONG AGO. like the mechanics who told you your car needed a new engine regardless of its condition. My advice? Avoid.

A Plus Roofing did an excellent job replacing our old roof. Howard really helped me make the best…read moredecision. I was quoted by three other very good contractors. He also kept me up to date during the process. I highly recommend A Plus.

The crew did a fantastic job. My wife and I are really happy from sales pitch, to finish. We took…read morethree job quotes and took the mid range price. The sales briefing Alex gave us was professional, detailed and he answered all our questions. Communication with him throughout the process was excellent. Now we have expensive Leaf Filters! We made it known that if anything happened to them during installation...we wanted them to be immediately repaired. Alex, wrote that addendum right into the contract on the spot. Some of the other contractors stepped around the issue which was a major problem for us. Thankfully, the crew didn't damage the gutters (that my son and I could detect) and they appear to have made it through the process. The crew arrived early and did a fantastic job. They repaired decking sections that needed (they didn't overlook it and keep going), took care not to trample my wife's plants. It was very windy today but they policed up all the debris to the last nail. The job was precise and looked beautiful. The crew was also very professional and polite. It was a pleasure to have them here. It you need a new roof...hire this outfit! You won't be sorry.

I called to have my skylights replaced and my roof inspected. They came out and provided me…read moreoptions from repairs to full roof replacement based on my issues. Nathan clearly broke out the numbers and provided an honest and fair assessment of what each option would offer. The work was completed in two days by a very seasoned and professional crew and its never looked better. We will absolutely call them again when we go to replace our front windows next (yes, they do windows too)

Why wouldn't you trust a local company who grew a business on referrals? That was 20 years ago…read more My neighbor used NRR after the hail storm last August. I loved what I saw. The team was courteous, neat and appreciated the case of Corona. It was March - not even hot yet! They even spray painted the air vent pipes black! Anxious to see how the new Ridge Vent works this summer. My 1966-built rancher has always been hot. My skylights were installed 18 years ago, and they've held up so I did not take NRR up on their suggestion to replace them. I did however upgrade the Shingles to the Certainteed Landmark Pro - and glad I did. I can tell the difference. I spoke with the rep for Certainteed and she advised that NRR is ranked a top installer. // I did entertain Absolute Roofing; their "area manager" contacted me after I signed a form requesting a bid. My insurance company said they wanted $24K to replace roof. NRR did a great job for less than 50%. AR threatened me with lawsuit. Good thing I signed their contract: "Permission to contact USAA denied". Hope this helps!

I'm very pleased so far with JLC. As a single-income homeowner, I was on a very limited budget…read morebut really needed to change out my masonite siding (though I was not at the best time of my life to do so and friends and family were reminding me of such). But JLC were competitive--without skimping on product or workmanship quality. Not only were they responsive to all questions & concerns, but they were timely and clean. There is something more I'd like to add (without trying to sound too melodramatic): As a single woman, many companies take advantage and/ or dismiss our worries, but I really could not afford (financially or mentally) ANYTHING to go wrong, so when I responded about a few things that weren't done quite right, they responded immediately to come and correct those things until I was satisfied. That said, I will be contacting Jacob's Ladder again for all future home improvement projects.

We needed some siding repair, gutter replacement and a whole house paint refresh. JLC got…read moreeverything done in a fast, friendly and efficient way. Everyone was very professional and I was impressed by how quickly things got done. If we have future work, I'd definitely use them again.

Davidson came out to repair a roof leak for us in October 2025. At the time, the issue appeared to…read morebe a failing plumbing vent stack fitting, which they repaired promptly and professionally. When the leak returned in February 2026 in the same area, we reached out under their warranty. Their technicians responded quickly, reassessed the situation, and determined that while the original repair had been done correctly, the true source of the leak was likely coming from an adjacent section. After removing a larger portion of shingles, they confirmed the cause and repaired it thoroughly. They also went a step further by addressing the interior water damage in our master bathroom ceiling, which was repaired with care and additional expertise. While no homeowner wants to deal with a recurring issue, Davidson handled the situation with professionalism, accountability, and clear communication throughout the process. We felt confident in their work and their commitment to making things right. We would absolutely use Davidson again for future roofing needs and would not hesitate to recommend them to others.

It was well overdue having a new roof installed, I had a seen Davidson Roofing sign in my…read moreneighborhood and a trusted friend had also used them for a partial roof replacement and repairs, so i decided to include them in my research. I had four quotes from different roofers and Davidson was not the highest or the lowest. I just went with my gut and felt like they have a good reputation and are reliable. The first stop was having their representatives out to the house to take a look at the existing roof. We had arranged a time and he was already here at the house when I came to meet him. The next step was reviewing different types of roofing, which the representative had supplied me with quite a lot of information and options. The last thing was to make a decision on which roofer I was going to select. My mother was going through chemotherapy and Davidson generously offered to supply a double crew to take care of the new roof installment in less than two days. This was at no extra charge. This was the type of service that I was looking for and that made it easy to decide on Davidson for our roofing needs. On roofing day, the Davidson Roofing crew swept in and did an amazing job in what seemed like a very short period of time. The entire roof was installed in less than a day and a half. And it was also extremely hot, I was impressed that their crew was able to complete this job in such a short amount of time under such extreme heat conditions. I would definitely recommend Davidson Roofing. They delivered everything that they promised, and were right on time. They really did take the worry out of the process.

I highly recommend Roofing Contractors LLC. Jose and his team were awesome. His pricing was very…read morefair; considerably less than the more high-overhead competition. Just as important, his estimate was right on. No upcharging, hidden charges, or other gimmicks. He stuck to the contract as written. His crew started work as promised and completed the replacement of large complicated roof within two days. He used Certainteed Landmark Pro shingles. I should be good the next 3 decades.

Twice called about additional work. First time gutter…read morediscussed but he is busy but he never followed through with follow up call for setting up appointment with him. Second time needed additional roof repair . Not warranty but a new job. Answer cannot come out to look for two months busy . Just the facts .Not five star now in my opinion .

This company was incredibly easy to work with on my little project. I needed a boot vent replaced,…read moreand they made it quick, easy, and painless. They were quick to respond and engage, the work was efficient and well done, and the payment process was super simple. Everything I could have hoped for, for what could have been a real pain in the butt. Thank you!!

Had siding repaired near my window. API was one of the few companies that would come out and do a…read more"repair" and not a full siding replacement. Jason and the guys did a great job matching the siding color and getting it done quickly. Would recommend