Sent a request through yelp on Sunday afternoon looking for help with our refrigerator valve that needed to be changed. Got a response from Mike right away. I let him know what was going on, he gave me a very good estimate compared to others I spoke to, and someone came out the next morning at the correct time given. Mike even called right after his worker left to follow up and verify if everything was completed. Great service! Definitely recommend! read more

Excellent service! My water heater decided to start leaking and turn my garage in to a spa! But after a brief phone call, help was on the way. On a Sunday! He arrived and immediately went to work on the problem. Rather than try a quick fix, we discussed several options for replacement of the current water heater. He stopped the leak, and ordered the replacement for installation first thing Monday morning. By the time I returned home from the office, I was greeted by a clean, dry garage, and plenty of hot water for my after work shower. I would highly recommend this company in the future. Great company, great service, great guy. J read more

I highly recommend using Cross Plumbing for any of your plumbing needs. I recently purchased my home and it was discovered I had a hot water slab leak after 3 months of owning. I tried going through my home warranty company and because of the complexity of the job, they didn't want to take it on. I reached out to my insurance company and they sent Mike from Cross Plumbing to help me. Immediately my frustration went away when Mike arrived. Mike was able to come the same day and he was able to determine where the leak was. He explained in detail what was involved with fixing the leak. He partnered with a restoration company that was able to remove a few of my cabinets so Mike could get to the broken pipe. Mike was able to fix my pipe right away with no delays. He also did a really neat job. He was able to pin point exactly where the leak was so he didn't have to tear up my kitchen. Once he fixed the pipe, his crew came a laid the cement nice and neat. I am so thankful Mike was able to help me. I will always contact Mike for anything related to plumbing because this guy knows what he's doing! read more

I live in a condominium and a neighbor downstairs noticed the smell of a gas leak. Turned out it was coming from an outside gas line used for my condo. I let my HOA know that it needed to be fixed and they told me I had to pay out of pocket. Fortunately when Cross Plumbing came out, they told me they could talk to HOA and let them know it should be something that is covered by them since a sprinkler right next to the gas line caused it to corrode so badly. I ended up not having to pay out of pocket and they came out to fix it within a day. Professional work and very much appreciated that they went the extra mile to talk to my HOA. Thank you! read more

Mike Cross has been a life saver. Very clean work and professional! He is our go to plumber

I run the maintenance department for a large warehouse in the IE. When I call a plumber it's because it's beyond our scope and the problem is BAD. I've called out Cross Plumbing a few times for some major clogs deep in the drainage system. They have not let me down once. They are quick, have the tools, parts and experience to get the job done right the first time. read more

I got a referral from a friend about this company, called 2 times and left messages but nothing! I guess my issue didn't sound so important to them!! read more

Had a leaky valve in an upstairs bathroom that I was unable to fix myself. Called a couple of local plumbing places around 9 am, including Cross, and left messages of needing a repair. Mike called back within half an hour and said that he could get someone out late in the afternoon. (The other place never returned my call.) I explained that I had had to turn off water to my house to avoid further water damage, and Mike said he'd try to get someone out sooner. He followed through and got his plumber Eric to show up at 1 pm. Eric was courteous and professional, finishing the repair in less than an hour at a reasonable cost. I give Cross the highest rating for their prompt and professional service. read more

Cross Plumbing hands down, has the BEST customer service I have ever experienced. We had a pipe break, called Cross Plumbing, and they were here in minutes. They fixed the issue within minutes and got our water back on. I will never call another plumber and neither should you. read more

Cross Plumbing has been our go to company for about 3 years. Mike has always responded to my calls and does his best to work us into his schedule. Today, Jerry and Matt did repairs on our bathroom sink faucet...no easy task due to years of neglect. They were efficient, professional and courteous. We appreciate their good customer service. Thanks to Jerry and Matt. read more

Michael at Cross Plumbing was the first to respond to my request. After texting him some pics, he arranged his staff to come out to look at the job and provide a quote. Jerry and Matt arrived on time and explained the problem and what needed to be done. Their work was clean and professional. They checked all their work and left the work site clean. Thank you, gentlemen...nicely done. read more

I HIGHLY recommend Cross Plumbing for all your plumbing needs! Honest, reliable and quality work!! We bought a home and there were some repairs that needed to be taken care of. Mike was super helpful in explaining the repairs, he was, quick, responsive and worked with our schedule which was pretty hectic! Dave came out to do the repairs and was also very knowledgeable and helpful in explaining what he was doing and why. We also had an unexpected issue come up with our water lines for the washing machine and they worked hard to replace those the same day they were here taking care of the other repairs!! This company will definitely be our "go to" company for any future plumbing needs! read more

came out and gave me an estimate of $2650 for a job. The problem was that i had already gotten 2 other estimates of 750.00-850.00 plus parts (which ended up being around $250.00). Not sure how there would be a difference of over $1600 for the same job read more

Yesterday I was doing some dishes in the kitchen and discovered that while the water was running the toilet in the bathroom had completely overflowed. I proceeded to panic as there was about an inch and a half of water in the bathroom and through the entryway of our home. I called the first 3 plumbers with 5 stars on yelp. The first two didn't answer and the last one said they couldn't be out for another 3-6 hours. That was when I got a call back from Mike of Cross Plumbing, even though I didn't leave a message! He explained that he was with another client (which I appreciate, honestly. It's frustrating as a customer when the person you're employing is more focused on their phone than on your problem) and said he had one other person to get to and he would come right over to fix the problem. He got here quickly and was finished before the earliest time the other plumber said he could get there! Mike was REALLY nice and very professional. I was pretty distraught (I literally just moved in here last week) and he identified the problem literally as soon as he got here and got to work solving it. He also found that it was probably something the home owners association would deal with, so he went ahead and called them for me and explained what was going on. I was having an incredibly stressful day and it was made a lot less stressful by the helpful guys at Cross Plumbing. I wouldn't hesitate to call them again! Thanks guys! read more

A few weeks ago a plumber came out and told us that our pipe was disintegrated and needed to be replaced, tearing up the floor, etc. He gave us a low quote of 4500.00 saying that it could go higher depending on how we choose to do it. Another plumber gave us a similar quote. Mike came out today and used a camera to find the problem...as it turned out, there was nothing wrong with the pipe...the original plumber simply did not know what he was doing. Mike probably saved us about 5K. read more

My hot water heater stopped working and Cross Plumbing came the same day that I called. Extremely pleased w how professional, quick, and reliable they were. read more

My water heater died and they came out right away. It had to be replaced and they did an excellent job. Very satisfied.

I called Cross plumbing due to a leaking water heater which was quickly escalating into a potential disaster. Not only did Mike swoop in to the rescue in rapid time, but he was professional, fair, and honest. He gave me a range of options, and even provided some background on some of the regs in the county as far as tankless systems went. All in all, I couldn't be more impressed with the level and quality of the service provided. We are already referring others to Mike, and as much as no one looks forward to plumbing emergencies, it's a great feeling to have someone local I can trust! read more

Plumbing issues are a nightmare to say the least. Thanks to Cross plumbing Riverside, we're up and running now. After a scare when we couldn't stop the water in the bathtub from running, one quick call to Mike at Cross Plumbing and we were instructed what to do. Mike and his guys came this morning as promised and fixed our problem. I highly recommend Cross Plumbing Riverside. Not only are they professional they do great work. read more

Cross Plumbing provided professional, prompt, and courteous service at a responsible price. Eric is an outstanding employee, he was very personable and most importantly did excellent work. read more

Very happy with this company, for sure will use them again. They came right out and got everything fixed quickly at a reasonable price.

So impressed with Michael and his crew! I manage a home in Riverside for a family with a special needs child, and their hot water heater had been out for days. I called him and he sent someone that same day (the day after Christmas!) and replaced their water heater. Very pleased with the service and the reasonable pricing! Thanks!! read more

Mike was friendly, punctual, and communicated with us through out the whole process. Thank you! Will use again

I am so thrilled with Cross Plumbing! I have been a fan for years!! I know if I ever have a plumbing issue, Cross Plumbing will be there to help me out. Recently, I had a leaky kitchen faucet that was about to drive me insane!! Without delay, Mike, the owner made sure to send a team out to fix it. They arrived in a very timely manner - there was no waiting around for hours on end! The gentlemen got right to work and it was not a simple switch out. There were hidden leaks and all kinds of replacements needed. The plumbing is about 20 or so years old! So, they didn't skip a beat. They worked diligently and quickly replaced everything. Now I have a sparkling new faucet! It feels like a mini-facelift for my kitchen. Yahoo!! As I stated above, I wouldn't choose any other company! Cross Plumbing is the best! read more

This is an update in my past review. The owner called me back to apologize for the un-returned phone calls due to changes of their database system. I really appreciate it and respect that he took the time out to call me. It's disappointing when you feel you found a great business and you don't know why they just didn't care about you... but now that explains it. I will try them again and give you an update for the future. read more

We had a plumbing issue thanks to a kid flushing a toothbrush down the toilet... of course these things never happen at a good time and we were having a pool party on the next day and needed the downstairs toilet to work for our guests. I called Mike and he sent one of his guys first thing in the morning to fix the issue. I had mentioned that our teenagers bathroom upstairs wasn't flushing properly as well. Apparently it was an easy fix and wasn't charged for that fix. I would definitely use them again for future issues and recommend them to anyone. Thanks guys I appreciate it !!! read more

They were able to help me with a broken water heater quickly and were incredibly friendly and helpful. I would definitely recommend, and will use them again. read more

Looking for a responsive, professional and honest plumber - well I found one and it's Cross plumbing. Mike and Jerry responded to my call for help and I can't be happier with their workmanship. You see, I'm a "do it yourself" kinda guy and I pride myself on being able to fix most household problems, however, I got myself into a plumbing pickle last week when I attempted to clear my house sewer line and dropped a tool in the home sewer mainline. This faux pas consequently totally plugged my home sewer line and created an emergent situation. After contacting several plumbers who were either too busy, or provided costly estimates to retrieve the lost tool (I was told I needed to dig up the sewer line to get to the blockage = $) Cross plumbing devised an old fashioned and ingenious solution to retrieving the tool without have to dig-up the sewer line. Needless to say, the ingenuity of Cross plumbing saved me considerably in money and time, and I'm happy to say things are flowing much smoother now. read more

I've had a busy day today! First an electrician, now the plumber! I chose Cross Plumbing, after having read the positive reviews on Yelp. My shower sink was clogged pretty bad. Mike and his assistant came out and fixed it in a timely manner, they were courteous, honest, and I'd definitely recommend them. read more

Cross Plumbing is great!! I had a pilot light go out in our hot water heater in our cabin in the mountains. It was after hours and no one would answer my frantic call. I went through a long list of plumbers and it was Mike with Cross Plumbing who was happy to help! Remember Cross Plumbing, they go the extra mile! read more

Mike Cross is the best. I refer all my friends and clients to him. Finding a good honest plumber is valuable and rare. Mike has helped many of my friends save a bundle by telling them what the problem really is. He even saved my sister in law from having a problem fixed incorrectly by another plumber that mis-diagnosed the problem. Mike knows the plumbing business. read more

Mike has pride of ownership with his business Cross Plumbing. I've used their services several times over the years and always been satisfied. If Mike is unable to perform your work himself he sends one of his workers. They are always polite and efficient. When the job is done, Mike calls to ensure everything was completed satisfactorily. Thanks Mike and Cross Plumbing. read more

There are VERY GOOD REASONS these plumbers have as many 5 star reviews as they do. Here's 5 off the top of my head. 1. They answered the phone the first time we called. No being sent to voicemail 2. They're a fairly small and family owned business, with a different and much more fair pricing model for their work than other plumbers around town. 3. Dean was right on time to help us with our plumbing emergency, and patiently answered with a smile all of our questions about what was happening in our pipes as he was working. 4. Diagnosed the problem quickly, effectively, and got the pipes connected to our washing machine, toilets, and showers clog free. 5. All around great guys who you can tell enjoy solving issues and getting your house working right again! Excellent service. Would easily call again. Thank you Cross Plumbing! You guys are the best. :-) read more

They showed up same day and replaced my garbage disposal. Did a great job and no BS. I will be using them from now on.

Mike came over when scheduled. Snaked my shower and changed a bathtub faucet. No problems, very professional. Highly recommend. Did not give five stars as I believe he was a bit expensive, but worth it. read more

Awesome Awesome Awesome Mike did an excellent job replacing two broken valves and the main shut off valves. He was nice, fast and charged a fair price. We will use him again and would recommend him to others. read more

Mike and Dean were my plumbers. So far they're like no others. Come in and found the leak, got it done that day not a week! If I have another issue, I won't be grabbing a tissue. I'll be picking up the phone calling Mr Cross, cause for all my plumbing needs Cross is BOSS! Peace!!! read more

Cross Plumbing - Good honest work! This company knows what they're doing!! A+++ - Plumbing Near Me - Riverside, California

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I called Tuesday (April 19, 2016) at 10:30am to set up an appointment. I thought I had dialed the wrong number and then a different number called me back. It was Mike and he was really nice and easy to speak with. I hadn't heard back from them and there was a bit of miscommunication, so I assumed they got busy and forgot about me. I got a call this morning (April 26,2016) about 7:30am saying they would be here between 9:30-10:30am. Jessie showed up and he was awesome! Very personable and friendly. He knew exactly what he was doing. I'd gladly recommend them and use them again in the future! read more

Mike Cross and his team of plumbers have been the best for our plumbing needs. Mike has gone out of his way to schedule several plumbing jobs on very short notice. Both Mike and Eric are very knowledgeable plumbers. Specifically, they helped me with pressure relief value replacement, toilet replacement, angle valve replacement, garbage disposal replacement and sink drain replacement. All jobs were done well and the cost was reasonable for a plumber. Mike cares about his customers and has even called me to make sure we were satisfied with their work. Mike Cross Plumbing is the guy to call in Riverside! read more

I called Cross Plumbing to fix a toilet in my house. Eric, the plumber, arrived on time and gave me several options. He got the toilet working with the least expensive option. Another plumber came to give me an estimate and told me that I just needed to replace the toilet which they could do right then for $475. They didn't consider or discuss any other possible problems or solutions. I will call Cross Plumbing again when I need a plumber! read more