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    Services - CroppMetcalfe

    Plumbing inspection

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    Corey R.

    I scheduled an appointment with CroppMetcalfe based on the Google reviews. Unfortunately, I did not have a great experience with the company after being upcharged for various services. Over the phone, I was told there would be about a $90 diagnostic fee for my plumbing issue. If I had them service my toilet, the fee would be applied towards the service. The $90 ended up being more than $400. I was told it would cost $150 to flush my tankless water heater, but ended up being charged nearly $600. Unfortunately, I was not home during the service so I did not find out about the charges until they were already complete. Please use my bad experience to be prepared/ready if you use their services.

    Estimate to replace evaporator coil

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    6 years ago

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    4 years ago

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    Eric T.

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    4 years ago

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    6 years ago

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    Eric T.

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    9 years ago

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    Eric T.

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    7 years ago

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    Eric T.

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    6 years ago

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    7 years ago

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    Eric T.

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    4 years ago

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    Eric T.

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    4 years ago

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    Eric T.

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    7 years ago

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    7 years ago

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    Eric T.

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    7 years ago

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    6 years ago

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    Eric T.

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    4 years ago

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    7 years ago

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    9 years ago

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    Eric T.

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    10 years ago

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    Eric T.

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    6 years ago

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    Eric T.

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    5 years ago

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    Eric T.

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    7 years ago

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    6 years ago

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    Eric T.

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    7 years ago

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    Eric T.

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    8 years ago

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    6 years ago

    Excellent service from a technician that was courteous, personable, and very professional. Very pleased with the service.

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    Eric T.

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    6 years ago

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    Eric T.

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    4 years ago

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    Eric T.

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    11 years ago

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    Eric T.

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    12 years ago

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    Eric T.

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    11 years ago

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    10 years ago

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    10 years ago

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    15 years ago

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    10 years ago

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    13 years ago

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    5 years ago

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    8 years ago

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    12 years ago

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    11 years ago

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    Eric T.

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    7 years ago

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    Page 3 of 10

    Ask the Community - CroppMetcalfe

    Review Highlights - CroppMetcalfe

    We have been with Cropp-Metcalfe for our HVAC and Plumbing maintenance and repair for many years.

    Mentioned in 7 reviews

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    Miche Pest Control

    Miche Pest Control

    (94 reviews)

    Unacceptable Customer Service with Miche Pest Control- Virgina…read more I had been a loyal customer of Miche Pest Control for several years, but my experience ending service has been extremely disappointing. I requested cancellation of my service effective September 3rd, and they confirmed it. However, they still charged me for that time period. When I asked for a refund, they refused--even though I was no longer receiving services. This shows that Miche Pest Control values profits over people. Their unwillingness to issue a fair refund after years of business demonstrates poor ethics and disregard for customer loyalty. On top of that, their service quality had already been subpar, which was one of the main reasons I cancelled. I strongly recommend that others avoid this company and instead choose a more reputable provider. You can also check the Better Business Bureau, where you'll find additional complaints from past customers who experienced similar issues My response- that call mentions my renewal is 9/27. Hence the follow up actions. Bottom line that fee includes sept and i am not receiving that due to the cancellation. Its unethical to take someones money and not deliver service. It should be at minimum prorated.

    While ALL of the techs we've had have been incredible, the customer service side is AWFUL. Getting…read moreahold of anyone if it's not about money due is non existent. They'll blow up your phone when you need to pay a bill, but attempt to talk to ANYONE about ANYTHING- impossible. We missed two months of bills because we were in the midst of some issues which I communicated to them. In late December I reached out several times to attempt to speak with them about the bills for payment and service as our portal was not working. They never answered any calls and then blew up my text messages for payment where they argued with me the entire time. We ended up paying for THREE Months of service without any fucking services being done. Already have emailed three times, called and left voicemails and attempted to text them to figure out what's going. HIGHLY do not recommend and your're looking for join the team- take your talents elsewhere. It's clear from all the reviews in the past three months something has changed for the worst at this place.

    CroppMetcalfe - hvac - Updated May 2026

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