I was very happy with the price and the immediate response to my inquiry! Limo was clean and in…read moregreat condition and the driver was on time and accommodating. Definitely recommend this limo co

Great communication. We were picked up on time in a clean vehicle. Arrived at our destination…read more Safely. We had gone to Td Garden and were picked up in a timely manner. Overall a great experience. Would definitely use them again. .

We usually have our sister pick us up from Logan to bring us back to Rhode Island, but yesterday…read morewas Mother's Day and we wanted her to enjoy it with her family. So we arranged for Car 1 Transportation -- and we're glad we did! On a horrible rainy day like yesterday, it would have been a mess, but our driver, Don, was just where they said he'd be and got us home safely and speedily. We'll definitely do this again next year.

Booked a roundtrip from PVD to Logan airport. Our driver was right on time to pick us up on the way…read morethere and very helpful with our luggage. On the way home, we easily found our driver in the waiting area outside and he texted us to help us find him. Great and reliable service!

Need A Ride is the best! Dave is exceptional! He made getting to the airport worry free for us…read more He is prompt, very friendly, and so helpful with luggage. He was waiting for us before the plane even landed on our return flight. His car was immaculate and very comfortable. This is the only company I would use for my transportation needs and I recommend them highly.

Always top notch service. Drivers are always on time, friendly and courteous and the vehicles are…read moreperfectly spotless. I wouldn't use any other service.

Made our family trip to Logan airport easy and stress free. Sesyl was friendly, personable and…read morepleasant to chat with! Car ride was smooth. Will definitely use their service again.

The cars are nice, booking is easy, and the drivers are on time. So why only three stars? Their…read morepricing isn't very transparent if you call and get a quote (which is the base rate). Fuel is the cost of doing business when you run a car service. Just build into the price, no need to be so disingenuous by tacking it on after. I don't like the built in tip either--I prefer to choose it. But that's personal preference. It says recommended gratuity, but it's charged to your card. I suppose they would remove it, but who is going to do that unless there's a problem? They have also increased their prices dramatically in the past year. (Did you get an almost 20% raise this year? Yeah, me neither.) Two receipts, same route, about one year apart. Base Rate: $104.00 Recommended Gratuity: (18.000%) $18.72 Fuel Surcharge: (13.000%) $13.52 RI State Tax: (7.000%) $7.28 Airport Access Fee: $6.00 Total (USD): $149.52 Base Rate $123.50 Recommended Gratuity 18.000% $22.23 Fuel Surcharge 8.000% $9.88 Admin Fee 5.000% $6.18 RI State Tax 7.000% $8.65 PVD Access Fee $6.00 Total (USD): $176.44

Would have loved to use them, but they ban reservations that aren't at least 2 days/10 hours…read morebefore. Maybe not make it a broad ban and let people call to see if you're available? Update: Still sorry about my own experience, but VERY IMPRESSED by the kindness and professionalism of your reply. Thank you!

We were in town for a wedding and they used Boston Executive Limo Service to get us from the hotel…read moreto the wedding. The driver, Bennie, was so friendly and professional. The car was immaculate and very comfortable. We had to leave the wedding and texted to see if he would come earlier than planned. Bennie didn't hesitate to pick us up and bring us back to the hotel. I highly recommend this service and would be using it instead of Uber from now on.

Love services, very professional, on time , communication with clients on time , I will recommend .read more

I booked Austin transportation for 11 people to and from Logan airport. What a great experience it…read morewas from start to finish. The receptionist who I spoke to on the phone was so nice and helpful. I got a detailed email confirmation with all the flight times listed and exactly when the driver would be at my home/airport. On the travel days, I got a text from the driver introducing himself and letting me know the Time he would arrive. Drivers were both exactly on time. We were picked up in a big brand new spacious van with plenty of room for 11people and all our luggage. The driver packed all of the luggage in the van for us. They had a cooler of ice cold waters and sodas for both drop off and pickup. We had two different drivers one to the airport and another from the airport. Both were EXCELLENT! Very friendly, very accommodating, on time, and they were excellent drivers. They both asked if we were comfortable, if the ac was at a good level, what type of music we wanted. They just made us feel so comfortable. Absolutely wonderful experience. I am so happy I found this company because I have used many others in the past and none of them compare to the excellence of Austin. I definitely recommend this business and plan on using them for all my travel transportation needs.

Booked van three months in advance for twelve Seniors Citizens going to a wedding. Two days…read morebefore they called and stated van broken (understandable). They did rent another for van for the twelve passengers, but it only seated eleven. One of the seniors rode where the luggage go. The driver also stated it was an overbook not van trouble (whether true or not I do not know). On the way home, two of the folks decided to Uber home so there would be enough seats. I did write to company, no response.

We used Five Star Limo for a trip to NYC. Carlos was our driver. He did a great job! We wanted to…read moreeat near the Statue of Liberty and he had a great recommendation. We took a very nice 6 pass gray limo, it came with iced water and free champagne. I'll take it! I would definitely use this company again! They seem to know the business well. Everyone in the office/on phone was also very friendly!

I can't say enough good about these folks - outstanding customer service. I had an unusual…read morechallenge with transportation within the family, and Allstate was very flexible and accommodating helping me out, even as I was coordinating transportation from long distance. I'll be using these guys again - and if you're considering them, don't hesitate. Call. You'll be very, very happy you did.

Very Professional and courteous. My experience with him was very good. Will do business with him in…read morethe future

These guys were excellent hosts! They were timely and efficient and their communication was superb…read morethroughout the entire experience. Their prices were very competitive compared to others I called for pricing but the great quality service and willingness to heed our special requests were top tier! I would definitely recommend!

I had a great time with my driver--he was super friendly and professional. Al's Luxury Limousine…read moremade sure to confirm my trip details twice ahead of time and even called and texted me two days before my return to make sure everything was set. I definitely recommend them!

We have used Rachel's Big City Transportation several times to get to/from Logan Airport and to the…read moreBoston Cruise terminal. Each and every trip has been awesome. Beginning and ending a vacation can be stressful. But it doesn't have to be. Rachel's team is a well oiled machine. They pick you up and drop you off in your driveway. You get communications before you arrive at Logan, where they will pick you up, a picture of the vehicle and driver name. You can't imagine how wonderful it is to get off a plane, grab your luggage and just step outside the terminal to find a member of Rachel's team waiting for you. If you are thinking of doing it yourself here is a reason why you should not. We ran into a family on our vacation that drove to Logan and find the parking garages full. They had to valet their car without knowing where it was going. When they arrive at Logan after their flight, they have to go to the parking garage and find a valet. And then wait for the valet to go and get their car and bring it to them. Is that how you want your vacation to begin or end? You can trust Rachel and her team to take all that worry and stress away.

Wonderful experience. Prompt, friendly, always in communication. Benny is the best. Great,…read morefocused, safe driver and also kept in constant communication. Would highly recommend and will use them anytime we travel to Boston!