I called about a 16 Pro max for daughter and they were able to see me same day and I have to…read moremention this iPhone was severely damaged. I personally thought it was beyond repair but the gentleman who helped us assured us that he can fix it and he definitely did. I watched him meticulously take the phone apart and I got to witness first hand how tedious this work was. Very impressed overall and I have saved the number so if I ever need any iPhone repairs or anything iPhone related this will be our go to spot. Ask for Ojen, he's really good and pleasant to work with. Great experience overall. 5/5

Great experience! They fixed my iPhone 14 Pro Max screen quickly and professionally. The repair…read morelooks great, and my phone feels brand new again. Highly recommend this shop for anyone needing a reliable iPhone repair!

This is my first every Yelp Review and here's why…read more Orlando at Simple Mobile was a total professionional and repaired my water damaged Samsung S20 Fe 5G phone quickly and at a reasonable price. He listened to me and all of my concerns and explained what he would do and even showed me the factory Samsung display screen he would use to replace my old one if needed. He connected my phone to a special charger he had that showed that the phone was charging even though we didnt' see or hear anything. I dropped my phone in 5 ft of water for about 30 seconds. After 3 days of trying various methods to dry it and trying every combination of button pressing and restarting the screen was just black. Sometimes I'd hear a blip and a short vibration. So I started calling around West LA for quotes. The prices I was getting, I could just use the money to buy a used phone of Ebay or Swappa. I yelped my request and decided to give Simple Mobile a try. Orlando gave me a reasonable quote, better than all the other repair shops. He also said he had a factory Samsung display screen if needed and that they offered a 30 warranty on the part. No one else offered this. The shop is in a very dense part of town, a little past Koreatown across from MacArthur park. There's a parking lot next to the shop. Just tell the security guard you're going to Simple mobile. I had my concerns but don't judge a book by it's cover. The drive was worth it. Orlando called an hour after I dropped off the phone and said the old display was fried. He installed the new one and it was working fine. It even had the plastic wrapper on the screen. I tested the phone and saw all of my texts and pics. The finger print scanner wasn' really working, but it never worked that well to begin with. I added a third scan of my thumb and the scanner's been working better than before. Orlando at Simple mobile will be my repairman if I ever need help again. They also repair tablets. Thank you Orlando and Simple Mobile. You saved the day.

Very professional and thorough. Would recommend highly. Will return soon thanks so muchread more

Jorge and Asante did a great job explaining everything single detail very throughly and truthfully…read moreI highly recommend coming into this location for T-Mobile which thus is rated #1 in T.D. POWER for the 1st time ever. Congratulations to T-Mobile and I am so greatly impressed and sincerely honored to have this service as my mobile carrier as to which thus, this customer service experience at this location is very professional which I seen them treat others with dignity and respect throughout a 20 something minute process of getting a family a new phone for their son.

T-mobile is probably the worst service I've ever had and they make cancelling your service and…read morereturning equipment next to impossible. I spent 3 Gm hours returning devices today and in the end they said they could only accept the equipment and not cancel the service. I strongly advise against using this product. Their business tactics are horrible.

Great experience and smooth transition to installing WiFi for a new apartment…read more Extremely helpful and available more than I'd expect for a business. Above and beyond with Peter and his team.

Friendly, affordable prices for your budget. One professional cellular store in Korea town Los…read moreAngeles.

I had an excellent experience with the operator of the store…read more He was fast, accurate and great value for money. I needed help diagnosing my phone's issue and then submitting a corresponding receipt to my insurance. Not only was he able to do it, he was thorough with the diagnosis and documentation, allowing my claim to go smoothly and I finally have a working phone. Throughout the process, he was friendly and honest. I highly recommend everyone to this store. [Not my real name due to Internet privacy reasons, but review is factual]

Awesome service, good prices! The guy whose name I can't recall is happy to answer questions.read more

A few months back, I came in to switch my payment method and also to create a new account and a…read morehome wifi. The switching on my end was cumbersome but Nicholas was very patient and knowledgeable in the whole process. I'm posting this now because all got resolved and everything's been good ever since. Highly recommend and major kudos to him!

Well, the guy that was working there acting very rude for lost hair. He said we have to wait for…read morelike an hour when he just sitting there doing nothing not doing his job People. I need to get fired from their position to be honest. How are we gonna wait for an hour when you don't have no people in there that's very rude.

I recently upgraded my iPhone because AT&T is/was running a trade in deal to good to refuse. I…read moreinitially ordered online for an in-store pickup at another location, but after multiple delays and cancellations, I decided to just go in-person to this particular location instead without placing the order online beforehand. I wish I had just come here from the start. Super friendly, super smooth, and I left same day with a new iPhone...even without an appointment. The manager Burhan was absolutely amazing and made sure my trade-in went smoothly. He was super patient throughout and explained everything super thoroughly. Thank you so much! 5 stars and 2 thumbs up! A++++

Eddy was super friendly and helpful. He went well beyond the minimum, for example, checking my SIM…read morecard at the back of my phone to learn about whether or not I might have a purchase option for a Japan-friendly SIM card. Terrific experience!

My phone wasn't charging, and they cleaned my port and confirmed it was a battery issue…read more They replaced my entire battery for only seventy bucks, and were extremely helpful! Great prices and honest diagnosis! Totally recommend!

My friend's stolen iPhone keeps pinging from this location. She called them on the phone asking…read morewhy, and the guy got all defensive and claimed they didn't do repairs or have any spare parts on hand. SHADY

this place was so amazing my screen broke and I was crying but they helped me thank the lordread more

Obviously a staple in the neighborhood everyone was being referred here. It was cheaper to replace…read moreour screen here than with our insurances deductible. Good ppl

Daniel and Ricardo M. are the employees to look for at this store…read more I have to say that the employees at this store went above and beyond to help me solve an extremely unusual situation with T-MOBILE. Daniel and Ricardo M. knew/understood something was wrong and understood me as a (customer) and the importance of having my phone line active, something that no one else at T-MOBILE customer service was able to do for 7 days. They were patient and took their time in explaining every detail when/for a service they are providing.

LESLIE. If you do not have as much expertise as your co…read moreworkers to apply a FREE screen protector on the phone of a 20 YEAR T-mobile customer.. Then could you at the very LEAST truly order the screen protector? Just a little tid bit.. the customer will know you're a liar and lazy when the item NEVER comes. Franco Martinez, if I had a dollar for every BS excuse Franco grunted during our interaction I could buy a new iPhone in cash. Franco claims that often when items are ordered they aren't actually ordered, lmao. He also showed NO accountability for his team and had to be SPOON FED on how to handle to issue with his employees. YOU HATE YOUR JOB, I GET IT. AT LEAST PRETEND BETTER OR YOU'LL LOSE IT Signed, Secret Shopper