Excellence service and great prices highly recommended. The process was quick my phone looks brand…read morenew‼‼‼

Very good and excellent service. Ive been here many times they are very nice and good customer…read moreservice

I took my laptop in after finding it dead on a Thursday morning. I use it as my main computer with…read morea powered hub and extended monitor. I was asked if I wanted expedited service and of course I said "yes" to the charge of $99 since I needed it turned around fast. On Friday I called to find out the status and was told that it needed to be "opened" and if I approved (another charge) with no commitment as to when it would be fixed. Saturday was the tech's day off and they are not open on Sunday so no apparent rush to fix it. On Monday I was asked if I needed the data. I had originally said "no" because I had my data backed up on Carbonite. I asked about the Apps that I had and the tech said they would be wiped as well so I decided to save the data and apps. This was a $199 charge to "determine if the data was salvageable" by testing the SSD. I was then called and told that yes, the SSD was salvageable and there would be a $599 charge to recover it. Each step was a dagger because I needed my computer and the data/apps so I approved the charges. I finally got my computer back on Monday afternoon with a $1,600 bill feeling like I should have just bought a new computer and put up with reinstalling my apps. I got the computer home, hooked into my system and it worked fine. The next morning it was dead again. I hooked it up to a spare charger (bypassing the powered hub) and the computer was back to life. The entire problem was my hub charger! At no time was I advised that a charger might have been the problem and was instead overcharged for work that wasn't needed (probably not even opened to get to the SSD that I was bill around $800 for testing and recovery.) THIS PLACE IS A RIPOFF! I'm thinking of reporting them to the BBB. Update on 08/14/26: Eddy from ClickAway reached out to explain the services that were performed on my laptop. After his explanation I am now better informed of the work and charges and better appreciate what was needed to get it restored to working order. I updated my original rating based on an agreement to reduce the price of data restoration. I am looking forward to a continued relationship with ClickAway.

We have been clients/customers with ClickAway since 4/2020 when we purchase a new computer. Since…read morethen we have used their services and purchased other equipment. They have always looked out for us, taking care of our computer needs, especially when we need their computer experience to "fix the problem". When they service the equipment they also check to be sure it is working properly and advises us of problems that should be fixed. The personnel is always friendly, helpful and quick to respond. Don't know what we would do without them. Ida C and John H

Amazing service! Super fast, professional, and gave us a good price! Would recommend for any…read morerepairs plus tou can go to Costco nearby while youre wait!

Highly recommend Ephone Services! Took my DJI Mini 3 here for a repair and they were incredibly…read morefriendly and professional. They fixed it super fast and it works perfectly now. Great service all around!

My mom's old flip phone was getting an error message regarding her sim card. Originally went to…read morethe El Camino location that is apparently closed now. Not wanting to go to the mall during chaotic xmas week, I opted to try the Sunnyvale location. David was working alone and I must say, he handled the situation pretty well considering there was a homeless woman ranting about her personal problems. He had the diplomacy to respond to her questions without engaging too much. After about 15min, he politely interrupted her spiel and informed her he needed to help his next customer (me). Very professional and polite. He struggled with popping the back panel off my mom's phone and even had more of a challenge trying to get the sim card out. I appreciated how careful his efforts were so as not to damage the sim card. Turns out the sim card had been slightly dislodged from the slot and the phone was unable to read the sim. Perhaps my mom had dropped the phone at some point. Once he reinserted the sim card, the phone worked again. He also informed us that the sim card can be replaced if we have any future issues. Lovely and respectful gentleman. Wonderful customer service!

I came multiple times during the week on my break right when they open and they are never open at…read morethe time they state that they are open. It's pretty inconvenient. Why list it as your open time when you're retailers are not here at the open time. And im talking over 15-20 minutes past open time

I needed to purchase a new phone on the last day of a Verizon promotion and had the pleasure of…read moreworking with Jeff H. Despite the store being extremely busy, Jeff was professional, knowledgeable, and incredibly helpful throughout the entire process. Not only did he make sure I was able to complete my transaction before the promotion ended, but he also helped set up my new phone while simultaneously assisting multiple other customers. Even when some customers became impatient and pushed for priority treatment, Jeff handled every interaction with professionalism, courtesy, and composure. It's rare to find someone who combines strong sales skills with such outstanding customer service. Jeff went above and beyond, and Verizon is fortunate to have him on the team. He represents the kind of employee who leaves customers with a great impression of both the store and the company.

Absolutely disappointed i been there to do phone data transfers from the old phone to the new phone…read morethe one i just got upgrade from this location. And the Asian guy charge me for activation fee $40, i am a customer for 10 years so that's not nice at all to pay the the service. For you i won't go there anymore.

We stopped by after lunch, since it was right across the way from Urban Plates…read more They weren't busy which was great for us. We were immediately helped by Alliya. She was very helpful. We are interested in changing our interest provider and she gave a lot of good information and went over all the plans they offered. They have a great promotional value package going on right now. We will go over all the information she gave us and make our decision.

Horrible service , horrible company , they lied to my face telling me my monthly plan would be…read morereduced when I canceled a line then for the next 3 months they slowly increase the amounts ,now for two lines they charged us $200,then $250 and today they charged $450

Talk about being ungrateful, rude and getting mad at the other half for wanting to get me a phone…read morecase, from Mobile Plus, hehe. I was busy shopping at the Grand Century Mall for Asian products and my other half sends me a text to come to Mobile Plus, I didn't reply because I didn't need a phone case, was waiting for the one I ordered on Amazon one. hehe. Now I am very grateful, (sorry to my other half) I found a very nice phone case for only $9.99, for my new Iphone 17 plus, also camera protector, and Iphone watch band. The staff was super awesome and nice to even change them for me. What a nice suprise to visit Mobile Plus. Mobile Plus got huge selections of accessories for your electronic device, they get pretty busy! They do repairs also, I think they take phone payments as I saw a customer paying for cell phone bill, and also they sale used unlocked Iphones. Located at the Grand Century Mall, the business is a Gem. I am super happy that I got all of this, at a shop I did not plan on visiting and super cheap too. I need to protect my IPhone, what a relief.

Very disappointed with this SCAM cell phone seller. We bought a phone and asked several times if…read moreit's unlocked for all carriers. The employee ensures it does. We ended up returning the phone because our sim is not working. He then tells me, it doesn't work on Walmart SIM cards. Then charges a FEE for return. Bad business

My phone was really demolished. It was a long shot if it was to be fixed. I took in my iPhone 16 in…read morehopes to see if it was possible. The Magic Man Muhammad was honest about what the outcome would be. I was definitely prepared for it. But that man worked on my phone from 430pm til 7 to bring it back from the dead. I wish I had before and after pictures because this phone was holding on by threads. Most would say just get a new one but I have things on this phone I can't get back. And literal phone magic at this place. Highly recommend!

DO NOT GET YOUR SCREEN REPAIRED HERE. I recently got my phone screen replaced and had a terrible…read moreexperience. When they first gave me the "repaired" phone back, I discovered that the fingerprint sensor had stopped working so I had to go back to get it fixed. This was the first sign of their shoddy work. 2 days later, a black spot of dead pixels appeared on my screen without any apparent cause and a second black spot appeared randomly a day later. When I visited the store to get it repaired again, Phonehut claimed that I must have "burned the screen with something hot" even though I've only ever used my phone for day-to-day activities and never had this happen in my 15+ years of owning smartphones. Phonehut then spent the next few days saying they'll "take another look" and forced me to come back to the store twice only to repeat that I must have caused the damage and that they wouldn't cover my repair under warranty. Although I don't really blame the front desk receptionists, it was definitely a terrible experience with their management team. During my many unfortunate trips to this place, I also heard other customers complaining about the stingy service and low quality repair services. Please do not go to this place if you value your time and money.

Zac fixed my screen and continues to replace my screen protector he is a saint and he is good…read morelooking too

My son and I both have iPhones, 11 and 14 Pro, and the batteries were showing their age at less…read morethen 70% capacity. They wouldn't last the day in normal usage. Zac's got great reviews, so I gave him a call. During the call he ordered the batteries and gave me an estimate when they would arrive, and he would call me when they arrived. He called me when the batteries arrived a few days later, we scheduled a date and time to bring both iPhones in for battery installation. I dropped the phones off and went about my business and two hours later Zac called and said come get your phones! Very fair price for parts and labor, great service! I'll go back again if need be. Definitely recommend Zac's!