I had a great customer experience here! Came in with a badly cracked phone screen and was out…read morewithin 15 minutes good as new!

They replace my I phone battery with a after market battery and of course the phone is not charging…read moreanymore. This without asking me or explain anything. They are crooks are not repairing anything. You will loose your time and money!

4 years ago I took my phone here to get repaired, it was broken worse when it was returned. The…read morewarranty that was included with the work was used. The problem got even worse after that and he then told me that he would not be attempting anymore repairs or paying for the damages. Fast forward 4 years to today, I bring a tablet by because I had no other option as I was visiting my mother in the area and needed it for work. I took another chance, and this is how it worked out: I have to purchase a new iPad out of pocket and the same guy from before told me that he is not responsible for repairs failing once the device leaves the store. You may be able to find a cheap deal or two here but I would stay far away from the repair counter if I were you. Twice this has happened to me alone. Don't believe the good reviews, they are not genuine and I have the transaction history to prove it. Beware.

Through the years Cellular Depot has been a great source for tech advise and repairs. Their techs…read moreare good. Fair pricing and they will tell you up front "not worth the effort to repair". Bill G.

The Doctor replaced my phone battery in about 10 minutes, Inexpensive too! Very professional, My…read morebusiness has 20 iPhones, all of them are now under the Doctors care. We will stop buying new Apple phones too. We get ours from the same place. Dr. Phone Repair! Cheaper, Better and Faster than all the others! THANKS!

thief overpriced and didn't fix my phone right.I went there to fix my screen and he made it worstread more

Where can you shop for the latest electronics and gadgets, receive expertise assistance and repair…read moreyour phone screen all under one roof while paying a fraction of what big name retailers are charging? Exclusive Wireless that's where. Located in a strip mall on the southwest side of Chicago in the neighborhood of Ashburn, this cellphone shop on steroids is worth the trip from anywhere in Chicago for these real deal savings. I am picky and difficult to impress but this shop has me hooked and saves me a bunch of money. I initially was referred here by a friend to repair the screen of my brand new iPhone. As I entered I couldn't help but notice the giant walls full of phone cases and video games. I was greeted immediately and offered assistance. I' explained my mishap to the employee who then assessed the damaged phone. He then took my contact info and ensured me he would be able to fix my phone. The best part.... FOR HALF THE PRICE the competition quoted me. Not only that but half the time. I returned an hour later to my screen looking brand new. I was so impressed and happy i purchases my son a video game with the extra money I saved. Overall a great experience!!! HIGHLY RECOMMEND

I just had my phone repaired they charged me 140 and they did a excellent job fixing my phone, No…read moreglitches no scratches

Brought my iPhone SE into Palos Park location for low battery, Dillon had it replaced and ready to…read morego in under 30 minutes. Friendly, quick professional service.

When I walked in I was immediately greeted by a very nice gentleman. The reason I was going here is…read morebecause I was reaching under my seat in the car and the screen slid off and no longer was working. I called apple and were going to go through them when I thought I would check this place out. I was happy that I did. They were able to fix my Apple Watch and get it working again. For a better price then what it would have been through apple. The location is clean, staff is friendly. I would defintly go here again.

I accidently dropped my android phone and it would not charge (not even with a wireless charger)…read more After my telephone service provider could not fix it, they referred me to Phone Masters. At Phone Masters, the manager, Ahmad J, was friendly, understanding, and knowledgeable about the telephone issue that I had acquired. After doing a quick but thorough assessment, Ahmad was able to provide me with a solution to my problem at a reasonable price. Excellent service!

Efficient (both giving me an estimate and doing the battery replacement), friendly, and reasonably…read morepriced!

I went in on Tuesday, October 30 to have my iPhone screen repaired. When I got home, I realized…read morethat I could not use voice command, so I went back on November 1. Instead of fixing my phone the guy created another problem. I am no longer able to use all of the keys on my keyboard; this was not an issue before him opening up the screen a second time. He wanted me to come back and get the phone later on, and I explained that I was not from the area and would not be able to return. I asked him for a refund so I could go elsewhere and get my phone fixed. He declined and said no refunds. I understand that I may need to be a little inconvenienced, but since you could not do the job after two tries, I should receive my money back. Unfortunately, I will have to return, but they will never get any more business from me. I will advise going elsewhere.

I needed an emergency screen fix on my iPhone 7. The screen looked like a spiderweb got a hold to…read moreit. They fixed it while I waited and even threw in a screen protector for me. I will always return. Friendly service.

Mohammad greeted us as we walked in and helped us super quick with what needed but didn't really…read morehelp us with issues with our service. We (my sisters and I) wanted to see if he was gonna talk us into something better as my sister was unhappy with her phone and service and bill bc of the fact that when she opened her account they gave her one price and it was higher then what she was told. We wanted to see if he would have had some kind of knowledge of an offer for us three. But nothing. He heard my sisters story looked to see what she was having phone issues. He did check her settings but my sister realized he wasn't as knowledgeable and so she said to his face she was just gonna go back to Criket, Boost or Verizon bc Verizon never gave her issues - and her saying that Mohammad was just like ok without even trying to maybe see if we can stay so that made us three decide we will be canceling AT&T bc they charge soooo sooo much for everything. We didn't get the bundle bc there wasn't no deal offered. Goodbye AT&T see soon Verizon Wireless

I visited this location on Friday, 04/17/26, at approximately 6:00 p.m. to upgrade my phone and…read morefollowed the check-in process, selecting "upgrade phone." I received a text at 6:04 p.m. confirming I was checked in. The only time I was spoken to was when I first walked in and was told to check in. After that, I waited an hour if not more with no acknowledgment or updates. At the beginning, there were three employees on the floor, including someone I believe was the manager. During my wait, one employee left for the day, and two additional employees returned from I assume their break. Shortly after, those two employees went to the back with the believed manager for about 20 minutes, leaving only one employee to assist customers. It is unprofessional to leave one employee on the floor while multiple customers are waiting and three employees are in the back. I was not helped until around 7:00 p.m. or later, only to be told the phone I wanted was out of stock and would need to be ordered. This is not an inventory issue it is a lack of professionalism and communication. If customers are asked the reason for their visit at check-in, there should be protocols to manage wait times and expectations. A simple update would have save me time and the employee time. I have never experienced this at any location ,and my family and I have been AT&T customers since the Cingular days. So, this experience was very disappointing. The staff did seem friendly but the overall customer service and communication was subpar.

DO NOT GO TO PRIME MOBILE. This company and the owner Paul Abbasi scammed me out of $135.00. He…read morethreatened to call the police and escort me off the premises because I wanted my money back. He did not fix my phone that he sold me and didn't even offer me a full or partial refund for the bogus purchase. He sold me a phone that was blocked/blacklisted and said it was my fault. I will be filing a police report and calling the better business bureau today. I repeat DO NOT GO TO PRIME MOBILE. This company and the owner Paul Abbasi will SCAM you!!!!!

I purchased a phone from this company. The customer service at the beginning was fine. The phone…read morenever worked properly and when I went to return it to get it fixed they were closed. They were closed for several months. The neighboring shop owner said they were in Jordan. They opened up for a few weeks and now they're closed again. I have been back several times but nothing. Highly frustrating.