Cancel

    Open app

    Search

    Cricket Wireless Authorized Retailer

    5.0 (2 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 months ago

    Cricket Wireless Authorized Retailer Photos

    You might also consider

    Recommended Reviews - Cricket Wireless Authorized Retailer

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Sarah was amazing very informative, helpful and very patient with us even with us taking the kids

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Cricket Wireless Authorized Retailer

    You might also consider

    Verify this business for free

    People searched for Mobile Phones 500 times last month within 15 miles of this business.

    Verify this business

    Verizon Wireless / RW Authorized Retailer

    Verizon Wireless / RW Authorized Retailer

    3.7
    (12 reviews)
    0.8 mi

    I recently transferred my service from AT&T to Verizon and visited this location for assistance…read more Unfortunately, I was told their system was down and that I would need to call customer service. When I explained that I did not currently have phone access, the staff offered no alternative solution other than to go to another location until I asked to use their phone. I then spent over two hours (2 hours and 13 minutes) on the phone with a Verizon representative while in the store, with very limited assistance from the staff. During my visit, I also observed another customer come in needing help, and the staff appeared to quickly find reasons they could not assist them either. I was later informed that this location is a third-party (indirect) Verizon retailer. Based on my experience, I would strongly recommend visiting a corporate Verizon store for assistance, as the level of service may differ significantly.

    After waiting 45 mins to talk to a human for customer service on the phone, they won't let us pay…read moreoff our final bill because our numbers aren't activated with them anymore. I guess you don't want your money- fine by us. Imagine being the one trying to GIVE someone $500 and having a hard time. We go into the store to make it right and we're met with the rudest, most bothered, useless, dismissive wonder. I have no idea what possessed this little fella to go into any type of job where he speaks to other people, and is supposed to be helpful, but he's about as pleasant as a Brillo pad. Before we even get our sentence out-"You have to call customer service" We tried that, why else would we be in here. Try to explain the whole situation and he cuts us off again "Then the account is closed." Try to elaborate one more time "They'll send you a final bill in the mail." Clearly we interrupted his paid time to stare at his phone. Across this board this seems to be a trend with Verizon employees. Work ethic of a cucumber. You absolutely don't have to put up with this, it's not normal with any other phone company.

    Photos
    Verizon Wireless / RW Authorized Retailer
    Verizon Wireless / RW Authorized Retailer
    Verizon Wireless / RW Authorized Retailer

    See all

    AT&T Store

    AT&T Store

    4.2
    (10 reviews)
    5.3 mi

    Back in December, AT&T was offering a promotion where you could receive up to $800 per line for…read moreswitching. Based on what I qualified for, I was expecting to receive $2,205.63. In order to switch, I paid $2,530.60 out of pocket and put it on my credit card, assuming the reward would help cover that cost. I submitted all my receipts in December and received confirmation that they were received. When I followed up in January, I was told they needed additional information. Getting that information from my previous provider turned into a long and frustrating process, but I finally had the documents mailed to me in February and uploaded them as requested. After uploading, I never received any confirmation or update. When I called today, I was told the documents I submitted were still not sufficient and that I needed to provide even more information. I was then transferred to a manager (which I didn't request), who told me that my claim is now marked as "expired" and that nothing can be done to change it. At this point, I'm out $2,205.63. That's a significant amount of money, especially right now, and this whole process has been incredibly frustrating and disappointing. I followed the steps, submitted what was asked, and still ended up with nothing. I would strongly urge others to be cautious with this promotion. My experience has been stressful, time consuming, and ultimately very costly.

    I was helped by the amazing Navy navigate a phone line transfer and upgrade my phone. Better…read moreexperience at this location than other AT&T store, highly recommend.

    Photos
    AT&T Store
    AT&T Store
    AT&T Store

    See all

    Best Buy Eldorado Pkwy

    Best Buy Eldorado Pkwy

    2.6
    (103 reviews)
    2.8 mi
    $$

    Do NOT go to the Geeksquad at the Frisco - Preston location…read more DO GO TO THE ELDORADO LOCATION. Ask for Armaan, he is REMARKABLE. He is skilled and appearantly loved by all. He is a smart, friendly, and just an overall lovely man. They are blessed to have him. He fixed both my laptops and it was easy. The entire group seemed great with the exception of one guy that needs to move to Preston as he was not helpful which is how the Preston location is but I digress. Simply make yoir way over to ELDORADO to see ARMAAN. You will thank me later. I offered to buy him lunch but he kindly refused but I'm going to figure out what he likes and take him something soon because he is that amazing!!

    First time going in have an appointment still had to wait 40 minutes. Only to be told that they…read morecould do it, but they won't be able to do it today because they already have two phones scheduled ahead of me. I ask if there's anything I need when I come back for my next appointment that they scheduled, they ask if I have the ability to turn off Find My. I responded that I could, and if I needed to do it before I came in and they said don't worry about it. Day two, arrive on time for my appointment still a 30 minute wait only to be told that because I have an additional layer protection on my phone. It'll have to be another hours Wait to even submit my phone for what'll be over $100 repair, and no guarantee that it'll be done today Off to CPR cell phone repair.

    Photos
    I asked him if I could take a picture of his name tag to make sure I could give him an excellent review as it was well earned!
    I asked him if I could take a picture of his name tag to make sure I could give him an excellent review as it was well earned!
    Best Buy Eldorado Pkwy
    Best Buy Eldorado Pkwy

    See all

    Cricket Wireless Authorized Retailer - mobilephones - Updated August 2026

    Loading...
    Loading...
    Loading...