This is not a company store that does not care about you. Mike and Tim give personalized,…read moreprofessional and courteous service. They are the real deal. Knowledgeable about every aspect of phones. Just a real pleasure when cell phone service companies can be so stressful.

This store has been closed for well over a year and the original guys Mike and Tim left close to 3…read moreyears ago and the new people ran it into the ground. This store no longer exists.

Great communication…read more Fast turnaround with excellent quality. A kind, knowledgeable team ready to assist you. My iPad screen was badly cracked, and I wasn't sure if it could even be repaired. Their team not only fixed it but also returned it to me the same day. I'm truly grateful. Thank you!

I brought my PlayStation in for repair and got it back in worse condition than when I dropped it…read moreoff. It was clearly taken apart in an attempt to fix it, then labeled "unfixable" or too expensive to do so--but instead of reassembling it properly, they returned it missing screws and without the internal factory cover. This is completely unacceptable. It's not your decision whether something is "worth fixing"--your job is to either repair it or return it exactly as it was given. What I received back was careless, incomplete, and honestly a mess. I ended up ordering the parts myself to try to fix it, and that's when I saw just how poorly it had been handled. This level of negligence is beyond disappointing. I would not trust them with any device.

They were great. Fixed my phone in less than 30 Minutes and…read moreeverything works well. Offered me a screen protector with warranty that if screen cracks they'll send me $150 to replace it. Very cool and laid back place. Super chill and they get the job done. The quickness really impressed me. Highly recommend

Super fast, knowledgeable and great service. My cracked screen replaced/ fixed in 15min.read more

Wow what Can I say, what a supper supper great service these guys are awesome. I love the fact they…read moreare mobile and can come right to you for a Repair. They had fixed my iPhone X back glass within Two hours. There Technician Christian had came to our house and fixed the device. What an Amazing feeling to be able to get a repair within minutes after booking my appointment I called super personal I would recommend to a lot of people thank you again guy !!!

Great service. Quick to quote. Friendly to work with. Sticks by his repairs. Really has a keen…read moreknowledge of how to repair phones. My new "Go to" person when I have any phone issues.

Never in my life have I had such a awful experience and customer service than here at this place…read moreby a man named Sam . While I was there I witnessed him con and completely hustle an elderly gentleman into getting a new phone getting a case and upgrading his plan i felt bad for this old man who just kept agreeing with all the bs lies this guy convinced him that he absolutely needed then the guy got to me and I tell him I just need a sim card and that's it He replies and says "Oh that is nothing it will be $10 dollars" I said " ok great" he says give me a minute and continues assisting or in my opinion swindling the older gentleman anyways its none of my business so I'm not concerned about this. So he finally comes back to me I tell him I need the sim card for my phone that connects me with the old network he gets on the phone with boost and says he needs to set it up which I already know and understand . The guy is still dealing with the other older gentleman also on the phone setting his stuff up with boost also and another customer comes in which he immediately tried to get her to upgrade her phone and switch her number and upgrade her plan from 35 to 50 for a different phone with 3 cameras blah blah blah I wish I didn't stay to witness this guy taking complete advantage of these clueless people but I wanted my sim card switched back so I had to stay and endure all this insanity. I walk next door to get a drink come back and the guy Sam says to me while talking to two other people and on a phone call "you cannot do this switch with the sim cards immediately you must wait a month so then after 1 month after the switch you can begin the paying daily plan so I nod my head and I said i understand go ahead and that I just want to be on a sim card from the old network. (I came in this place to get a sim card which was about $10 bucks ) and pretty much knew what I had to afford it the guy Sam tells the person he's on the phone with from Boost that I agreed to everything and signs me up for an addition month of unlimited everything plan which is $50 on the new/old sim so SMH long story short to get to the point the guy then tells me it will be $75 dollars after he complains outloud making sure I hear him how "he will never call boost again to switch a network sim card it's too difficult and not worth his time and he has never had to do this before and he never will again . (Like I'm supposed to feel bad or sympathize with him for BEING ON A PHONE CALL FOR SO LONG ) WOW ! such hard labor !!! So Now He tells me to pay $75 dollars I asked him " HOW? You told me a sim card was just $10 " now he tries lying to me and saying its $25 dollars for the sim card and and extra $50 for the new month of service that i never agreed to . We argue and he says or should I say yells "FINE" YOU PAY $60 NOW and you leave " I did not want to argue anymore with this con artist so I just said fine and tried to pay which both of my cards were declined because I didn't have that much at the moment in my card so he says " "Declined! , Declined! Let's go I haven't got all day for this " then I tell him I'd have to go home to get the rest of the money so he takes my phone (which I'm pretty sure is completely illegal ) and tells the other employee that when I come back and pay the $60 I can have my phone back. Now I'm new to west palm beach and unfamiliar with this area I cannot use my GPS google maps now to get home and back nor can I call my wife to see if she can bring the rest of the money. Thankfully I find my way home , get the money find my way back now this unbelievable employee Sam in no longer there anymore so i pay the other employee that is now there the $60 dollars that I never intended on spending to get my phone back . How much more crooked can a place be or get . I'm still in shock that this actually happened and I'm sitting here writing about it so I can warn the yelpers and review readers in boynton beach and lake worth area out there of the nightmare this place was and is . Please Beware!

Michael was great! Very patient! Would recommend to anyone coming here. Great addition to the team,…read moreI hope he stays

Michael helped me today with my phone issues. He told me he just started in this store and his…read morecustomer service was amazing. If you come to this store, work with him. He has a lot of patience and very knowledgeable!

Would never do business with any of their locations at the palm beach outlets again. Everything is…read moreaftermarket and WAY overpriced, even more than the apple store would charge for licensed products! No refunds and just plain not honest. Poor customer service and all they want to do is sell you a bill of goods. I could go on and on, but it's not worth my time. Shame on me for being a sucker and giving them my business. Shop at your own risk!

Waited until the end to give us a price and for 2 screen protectors charged us $100, screen…read moreprotector weren't even put on correctly, service was great though.

I haven't been in any Best Buy in years. This is a nice store with plenty of TVs on sale. I came…read morehere because IKEA has a kitchen planning center inside the store and a friend suggested I make an appointment and see if they could help with my son's kitchen remodel in NY. Big shout out to Jaqueline who took her time and went out of her way to help me planning a kitchen. I had the dimensions and professional measurements and she created a beautiful kitchen with everything including appliances. This is a free service offered from IKEA and Jaqueline was knowledgeable and excellent at her job. While I was in the store I was able to look at appliances which my son will be able to order online and have delivered.

The worst!!! One star is too high…read more We bought 3 TV's with hopes of having 2 mounted on the walls. Our first installation left us with a 5x7 hole on the walls because the installer felt resistant but kept cutting into the dry wall. Dry wall dust was everywhere and tools were left on my furniture and on my bed cover. The tv was put in the wrong place and the installer did not want to fix the hole because they had a long ride back to Miami even though they said they had the equipment to repair it. We paid far more for this installation than we did on our main tv that was installed by someone else who did a very clean job of installing. We had to return to Florida, paid $1000 to travel to get this situation fixed. We are given an early appointment which was then changed twice without notice to us.The whole day was lost. When you have a problem- fix it first then move on to other jobs. Now we wasted another day waiting. You can't call the store and the AI conversation is worthless. When we finally got through to the installers, they were rude. I would never suggest Best Buy nor would I use them.