The store was clean and orderly. I was having problems with pop-ups. The Verizon tech was…read morefriendly and helpful. She was very knowledgeable about the cellular system. She solved my problem quickly. Thank-you! I highly recommend this cellular company!

Came in to upgrade 2 phones and our plan. Was a great experience until 2 days later when I noticed…read morethe absolutely fraudulent crap the sales guy put on our plan. The easy one to explain is the phone insurance. I told him in zero uncertain terms that we absolutely did not want the insurance plan. He put it on anyway. The next one is actually diabolical. They have the deal where you get netflix/hbo with ads for $10/month. He told us the plan without ads is $20/month, so we asked to add that plan. What this scam artist actually did was put the $10/month plan with ads, the Netflix premium, and the HBO premium, all separately for a total of $34.50 per month. Yelp won't publish this review if I accurately describe what category of human being this individual is. During our time spent there, he proudly explained that he makes commission and makes more money at Verizon than he did working in IT. Now we know how.

I came into the Plumb Lab location to handle a name change on acct due to a death…read more I had called the 800 number and was told to walk into a physical location. Upon arrival I was greeted by Logan. He was quick to offer condolences and listen to what was needed. He took my information and spoke with management. When he was told I had to call the 800 number to get changes made I explained I was told to come in to a physical location with the death certificate. Logan went out of his was to call the appropriate department, authenticate the death certificate and get the name changed. Thank you!!!!!

I returned a phone at that store, dealing with the manager, but some time later I was told the…read morephone had been lost and never arrived. The service is terrible, and they don't provide accurate information. Be careful and don't go there; they use lies to make sales and fail to give you the proper information.

I have been going there for years for small things and for car batteries. I have received top notch…read morecustomer service every time I have needed something. The folks there take the time to explain things patiently. I recently had a problem with my trailer and made several trips chasing the problem down. Chris and a couple other folks there took time to troubleshoot and tinker the parking lot in the hot July sun. I am used to great service there, and this was beyond even that.

I had a pretty frustrating experience with Batteries Plus and wouldn't recommend going this route…read morefor a car battery install. Their website wasn't working when I tried to schedule an installation, so I called the store directly. The person I spoke with told me to go ahead and purchase the battery online and said they would install it when I came in the next day. Great. That sounded easy enough. I drove across town expecting a quick install, only to be told once I arrived that they don't install batteries on my vehicle's make and model. That would have been extremely helpful information to share during the phone call before I made the trip and purchased the battery. On top of that, they also wanted to charge an additional $40 just to register the battery after installation, which was never mentioned beforehand and honestly felt excessive. Between the website not working, the incorrect guidance over the phone, the wasted trip across town, and the surprise extra charge, the experience felt pretty disorganized and frustrating. I'd strongly recommend calling somewhere else first if you need a battery installed.

I had a great experience at this store. Big shout out to Danny for excellent customer service!…read more Needed a battery replacement for a Samsung Galaxy S10+. Danny ordered an OEM battery and it arrived the next day. He called me as soon as it was in, and the phone was ready within an hour after drop-off. Working perfectly! We will use this store for all of our repair needs. Thanks Danny!

Finally got my phone screen repaired. Thank God! My phone was looking so busted but Danny saved the…read moreday! After going to battle with my phone service and Insurance Representatives last week I'm more than satisfied with my repaired screen. Danny was very kind, easy going, and super helpful. If you need your phone fixed and looking for a place that's quick and provides quality this is the place! Thanks again Danny!

Shoutout to GameStop and especially Brandon for making what could've been a super long, annoying…read moretrade-in actually really smooth. I brought in dozens of PS3 and Xbox games plus two consoles, and he patiently priced everything out, explained what was happening, and kept the whole process moving even though it took a while. Never felt rushed, never felt like I was getting brushed off -- just solid customer service the whole time. Huge thanks to Brandon for being professional, friendly, and making a potentially painful process easy. Definitely appreciate the help and will be back because of that experience.

We always visit on Sundays. The staff that works that day is the best!! Always helpful and always…read moreinformative. My kiddo loves to go ask questions about games and they always take the time to answer them all!

I needed a new battery for my ancient iPhone. It still works just fine and I decided it was a lot…read morecheaper to get a new battery than to buy a new phone. After going to two other places - Best Buy will only repair iPhones 8 and up and Mac-o-rama would have to order the batteries - I decided to go try the kiosk in the mall. I had checked them out a couple of days before and wanted to do some price checks before coming back. Tre - the owner - was very helpful and said this was his second iPhone7 battery replacement today and I was in luck because he had one battery left. YAY!!!! It took about half an hour to get the work done and only cost me $70. I would highly recommend this service.

I went in yesterday to get a cellphone case for my phone, the owner was phenomenal to deal with. I…read morewould Highly recommend his business at Meadowood Mall! Definitely took the time to help me. His attitude was terrific. Thank you! I would recommend you to everyone I know. Marla Di Loreto

Super fun to go in and check out all the pro deals they have. They switch up promotions often to…read morefun to check back when they have different sales going on for pro members and regular ol customers alike!

My family (especially our son) frequent this Gamestop quite a lot. One thing I really like about…read morethis place is the knowledge that the employees have about the games and what is good and what isn't. We were just purchasing a few games for my son today and while he had a list of games he wanted the salesperson steered us clear of a few that she thought were just lemons. Although there is an independent video game store in Reno that I've patronized for years I have to admit that I prefer Gamestop to it since GS carries a much larger selection of games and I've found trade in values to be better at GS now especially if you wait for their specials.

It makes me sad to make this review because I've been a regular of this location for YEARS. Most of…read morethe staff have been extremely kind, inviting, and knowledgeable, but there's one young man (I don't know his name unfortunately but he wears glasses) who has lost the company a loyal customer. He is belittling, condescending, and just plain rude to me every time he assists me. Never has a friendly or helpful thing to say and speaks to me like I'm some stupid woman. It's extremely off putting. The first time I just thought he had a bad day but it's been the same on several occasions. IF YOU CAN'T HANDLE CUSTOMER SERVICE DON'T DO A CUSTOMER SERVICE JOB! I don't want to be the "can I speak to your manger" person but people should be aware of this. There are plenty of other dispensaries in town that hire better people.

I'm a regular at this weed shop, in fact it is my weed shop home. Yes I visit other weed shops…read moresometimes but this is the best kept secret in town. José the manager has always given me the best recommendations with absolutely not one bad one. He has a way of treating customers like old friends and I really appreciate that. Ray is an easy going guy with a smile and friendly service. He has directed me to great sales and products I didn't know about multiple times. A lot of customer service jobs have bored employees that are waiting out their shift, and who can blame them dealing with the public can be rough. These guys somehow don't fall into that, it has the atmosphere of invested friends that just enjoy what they do.