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    Cricket Wireless Authorized Retailer

    4.5 (2 reviews)

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    2 years ago

    I get good service from Cricket and the women who work in the store are very able to find problems and fix them on a phone.

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    8 years ago

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    T-Mobile

    T-Mobile

    3.6
    (39 reviews)
    2.4 mi
    $$
    Virtual estimates
    Shipping

    I usually get great service at this location however today was beyond frustrating! Not only the…read moreworst service Ive ever had, rude, and misinformed. Felt like they simply did not want to do their job. I came in to buy full price for a phone, i was told it was in stock but if i wanted to buy it flat out why wouldnt I go to best buy or apple store to save myself money because of XYZ. I was told they carried unlocked iphone 16 pros. That was a lie! I called the next closet tmobile and they were out of stock and so was the nearest apple store. So I made my way back, only for her to come out laughing saying they no longer had the iphone 16 pro in stock either. I was there not 15mins prior when she said they had several of the sand color available. She either did not check when she told me that, or just simply did not want to do her job. The whole time she chuckled while telling me I should just wait for the 17. Wasting over an hour of my time. Gave me misinformation time after time.

    I have been a T-mobile customer for 10+ years and pay the company over $200/month on a plan that…read moreincludes voice lines, data, watch etc. I was misled to believe that if I cancel a voice line that I no longer need, that my monthly bill would drop in total amount by the cost of that line. I confirmed twice, both at this store and calling the call center, that indeed cancelling a line would drop the total bill. The moment I cancelled my $35/month line, my monthly service package cost went up from $120 to $150/month. Basically, this is a scam. They lead you to believe that cancelling a line would save you money, and when I did so they completely increased the price of the package to $150/month. No wonder T-mobile has been getting a lot of heat recently for how they mislead customers.... good luck trying to grow revenue at all costs!

    Photos
    T-Mobile
    Wow tons of phones and nice accessories here!
    Wow tons of phones and nice accessories here!
    Accessory galore!

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    Accessory galore!
    AT&T Store

    AT&T Store

    2.4
    (209 reviews)
    2.4 mi
    $$

    Great customer services I got today from AJ and Durisa at Grant Road Mountain View ATT office. AJ…read morewas extremely patient, professional, competent in making a few fixes on my phone at my inquiry, quickly and features that were gone now returned. During processed my renewal payment quickly and in short, it was a great customer service experience. Thanks to AJ.

    Fiber at my location, speed is good. EVERYTHING else, off the charts bad. The AT&T…read moremodem/router/switch/WiFi device reaches into your local network, and modifies DHCP packets to modify who the DNS is. This is an AT&T "feature", its a non-starter is what it is. No way to disable it. Their device has no "bridge" mode. (EVERYONE has a bridge mode, except AT&T). So, actually going back to either SLOWER cable, with real options, and (can't believe I am saying this, BETTER support than AT&T), or perhaps off to Mobile Carrier pure mobile at the house for internet. Tragically awful. Only AT&T can take the absolute best hardware, and then make the product absolutely unusable. (Evil geniuses thinking up revenue off bad DNS lookups, with no regard for local DNS at EVERY SOHO, at every small business. This is the heart of Fiber business, and AT&T just wrecks it. In the end the value is not there. I have the "best" product the BGW320-505, and its the slowest pile of garbage I have EVER seen. I think my Netgear N600 from 1998 out performs this thing.

    Photos
    No iPhone 14 phones in the display
    No iPhone 14 phones in the display
    AT&T Store
    AT&T Store

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    AT&T Store

    AT&T Store

    2.4
    (291 reviews)
    2.4 mi
    $$$

    6/28/26 Oh my! The Lady Duchess is frantic over a text she received this morning from ATT, so…read moreloaded our butts in the car and (her driving, me blindfolded) dashed off to this ATT store. We were greeted by smiling faces, good mornings, how are you. Worked for me, the Duchess on the other hand was in a panic, so Rafaela, sat us down and began to look over the issue. While looking over things, she was soon joined by her manager, Samhhriddi. The text was a spam, so all was right with world. Be wary, there are tons of ATT spam texts. We ended up dropping Verizon and bundling with ATT as they gave us an offer we couldn't refuse, plus we've had an account with ATT for 24 years and it just made since and saved some $'s. Replaced our Verizon cells, and I like my new cell better with its larger screen. The ladies were supremely patient with the duchess who had a yard long list of questions. I will add we were there at 10 AM, so we the first in the door with no wait.

    AT&T wireless internet did not work well, and AT&T are scam artists. We've had Comcast for business…read moreinternet for a few years. This year, I experimented with AT&T wireless business internet as a potential cost savings measure. The AT&T internet was advertised at $65 per month. This would have been a decent monthly savings if it worked as well as Comcast. I gave it a few months but the AT&T internet did not work as well as Comcast. Additionally, it was not $65 per month, it was $77. The extra $12 per month was equipment fees and taxes. So I cancelled AT&T, and immediately sent the router equipment back. However I was charged $237 for the equipment, despite the fact that we returned it in perfect condition. I was also charged an additional month, for a total of $314. When I called AT&T, I was told that I had a 30 day grace period from the time I started the account in order to return the equipment. Since I evaluated it a few months, apparently I missed my opportunity to send it back for a refund. This was NOT explained when I started the account. Beware of these scam artist. If you sign up for AT&T business internet, you are not renting the equipment, you are buying it.

    Photos
    A very panicked lady
    A very panicked lady
    About one hours worth of people shown here
    About one hours worth of people shown here
    IPhone 17 on display

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    IPhone 17 on display
    Verizon

    Verizon

    2.7
    (159 reviews)
    4.2 mi
    $$

    We were early for our 2pm appointment, but Shannon immediately started helping her Ladyship and…read moremyself. Her Ladyship was going to by me a A54 Samsung cell phone for $499.00. yes, for my birthday. Shannon looked at her account and presented me with a phone that was way better . . . light years better! Shannon was great to work with, great sense of humor, and very knowledgeable. I love my new phone and we will definitely be back for some accesseries.

    Hire people that actually want to help others and aren't so darn rude and offensive…read more This location has the most complacent, zero human thinking, unprofessional humans possible. Can't even begin to explain the lack of brain cells and common decency missing by multiple multiple employees. Accusations running a muck. Verizon at the location completely blows big whale chunks. Can't be more clear: Unless it's literally the end of the world, just go to a different location and get by in life without wasting any of your own brain cells on this less than amoeba. Store manager not Jocelyn the other female manager is so rude and entitled. Get a grip on how to treat customers with common dignity and respect. Very reasonable 27 year customer here. Shame on them. Totally shame on this location, complete failure in process, customer service and clarity. Less than one star. See the theme on how many terrible reviews this location gets? You've been notified! You're welcome

    Photos
    Verizon
    Verizon
    Verizon

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    Phone Repair Shack

    Phone Repair Shack

    4.9
    (791 reviews)
    14.7 mi
    $
    10 years in business
    Family-owned & operated

    I'd definitely recommend this place--and Mike in particular--if you need a device repair or parts…read morereplacement. I came in initially to get my wife's iPhone (12 Pro Max) battery replaced. During the visit, Mike also asked about the screen, which had been replaced a few years ago at a different location (which I won't name). He pointed out that the previous repair used a lower-quality screen rather than a genuine one, which finally explained some issues we'd noticed back then. Mike replaced it with a proper screen, and now the phone feels like new--perfect for my daughter to keep using. Since he did such a great job on my wife's phone, I decided to go ahead and replace the battery on my own iPhone (12 Pro Max) as well, since it was down to 69% maximum capacity. That's why I'd definitely recommend Mike and his shop to anyone who needs device repairs or parts replaced. He's honest and will let you know whether a repair is actually worth it. I'll definitely be coming back when my kids break their devices, and I'll continue recommending this place to anyone who needs their device serviced.

    $70 for a battery that loses its charge faster than the old one that was replaced. Yes the battery…read moreoptimize function is on, screen brightness is auto, yes properly recalibrated. It's just a crappy battery.

    Photos
    Working away.
    Working away.
    Phone Repair Shack
    Galaxy S4 glass repair only with uv glue applied. Good as new

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    Galaxy S4 glass repair only with uv glue applied. Good as new

    Cricket Wireless Authorized Retailer - mobilephones - Updated August 2026

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