I love that this Bath & Body Works is tucked away in a strip mall instead of a big shopping mall…read more I've been here twice on weekdays and it's never crowded at all. It's so nice to browse and shop in peace without the usual mall chaos.

This store you'll have to ask for assistance. Staff is too busy having conversations with…read morethemselves to notice customers ready to purchase. I've been here multiple times and it's always the same issue. They welcome you when you come in but resume to stand in the front and have conversations among each other it's been the same staff with these issues. Once they were even talking badly of another colleague that had called off that day. Thanks to Alexia who I had to call over for assistance with ringing up my purchase and finally she made her way to the register. She immediately resumed back to talking with her unhelpful colleagues even while other shoppers where in store. Staff needs to be retrained

Hallmark usually has a great sale after Christmas on their Christmas gift wrap and other Christmas…read moreitems. I stopped by, the location in Sunnyvale, to see if they had any Christmas gift wrap on sale. My supply is running low and it would be nice to get some for next year at a good price. They had quite a bit of Christmas decor and some Christmas wrapping paper 40% off. I selected 5 different rolls of gift wrap and headed to the checkout. This should last me a few years. The associate at the counter was very friendly. We had a nice chat while she wrung up my items. This location has excellent customer service. They also have a post office inside which is very convenient. I'm glad I stopped by today.

SOLD ME A FAKE NEEDOH!!! Extremely infuriating to say the very least. Staff was extremely rude and…read moreeven lied to me saying they didn't have any when I went into the store they did. Couldn't be more disappointed and angry with a business.

Been shopping this location for almost 20 years! Quality of the products goes up and down. Back in…read morethe day, like 10 years ago, they actually used to have a lot more designer shoe options. Like I'm talking really expensive designer at a fraction of the cost. I haven't seen designer shoes at this location for years now. It's unfortunate because that was one of my favorite aspects of shopping here. Now the only "designer" items, if you can call it that, they carry, are Kate Spade and Dooney and Bourke bags (which are hilariously kept locked in a glass case). I've seen the random higher end like Tiffany's keychain and Valentino sunglasses. But you're hard pressed to find any high-end designer items at this location. They do have a fabulous home section, though. Pillows and towels and decorative knickknacks at this location. And they actually do carry some great decorative furniture pieces too. I get some great deals on clothing for my six-year-old daughter. If she needs new clothes, this is my first stop before Target. I would say for the most part, the store is kept as organized as it can be considering how much product they have to put out in the space they have. The fitting rooms could be cleaner. There's always balls of dust on the floors in the fitting rooms. They could stand to run a vacuum through there every morning. I have always found the staff to be pleasant. The only annoying thing is when you are checking out they consistently ask if you want to get the Marshalls/TJ Maxx credit card. And they think they are enticing you with 10% off your purchase if you join. But if you actually do your homework, you'll see that the interest on their company's credit card is outrageous - making that 10% off irrelevant. Don't fall for it unless you plan on paying off your purchase immediately. Otherwise getting their credit card is kind of a trap.

I had fun shopping in here today. I think, out of all the HomeGoods and Marshalls locations, in the…read moreSouth Bay, this particular location is the best one. They have a huge parking lot out front that is shared with other businesses in that strip mall. They also offer several handicap parking spots. Right when you walk in they had a clearance section where I found a Velvet Caviar phone accessories set for $16. That's quite a deal. Normally they are $99. I found a couple of cute St. Patrick's Day decorated plush cats. I got one for myself and one for my BFF. There selection of St. Patrick's Day, Valentine's Day and Easter decor and gifts is exceptional. They had a lovely selection of wrapping paper. I found a roll that had strawberries all over it. I had to get one of those. The checkout line was not bad. They had plenty of employees at the checkout which made the line move fast. Everything in the store is displayed so nice and is very organized. I definitely recommend shopping here.

Found awesome party items for my nephews birthday party here. Always great prices. Service was fine.read more

Came by the other to pick up a few items and it was a quick and easy experience. Parking is…read moreplentiful in the private parking lot with EV chargers. To my surprise, the store was stocked and tidy. Pricing has gone up drastically with some items $1.25, $1.5 and some even $5-7. The variety of goods has gone up too. Checkout was quick and easy. They take NFC cards too!

I did a same day order for a Calico Critter that they didn't have, or someone happened to buy the…read morelast one in person as I purchased it online. Despite the unfortunate event, I am giving them five stars because customer service was easy to reach by phone. The Container Store is a horrible business to reach by phone.

I always have to pop my head into a Hot Topic whenever I walk past a location. This one is located…read morein the Westfield Valley Fair Mall. I only walked in far enough to check out their horror section that was setup in the very front of the store. So many Art the Clown options and Ghostface! I almost walked out buying a Loungefly Trick r Treat bag and a super cute pumpkin/Fall dress. The Loungefly was only $40 which is actually on the cheaper side, but I decided to not pull the trigger during this visit. Staff came and offered assistance - the young lady who complimented my daughter's Huntrix shirt was super friendly! I'm sure I will pop in again next time I am in the area! Check them out!

I brought in a couple of pieces, a necklace and a ring that needed repair. The repairs were done in…read morejust a couple of weeks. Very quick to get these serviced. The woman who I spoke with over the phone, Jackie Young, was very kind. I live in Los Gatos and quite busy right now to make it back up to Palo Alto to pick up the jewelry. She offered to mail it for a small fee. I was relieved and impressed that they would be doing this for me. I think the value of what I paid for my Brighton jewelry is well worth the cost and quality. Also I was impressed that she also wrote me a nice Thank you card with a lovely message. Thanks Jackie!

Friendly staff. Walked in, lady was kind and happy. Very happy and warm from start to finish!…read moreWould go there again. Miss the Valley fair shop.

Stopped by for a quick visit to stock up on some travel-sized refills and ended up picking up a new…read morecologne as well. Even though it was a short stop, the experience was excellent thanks to Kasandra, who took great care of us. Kasandra was incredibly helpful not only with the transaction but also with guiding us through a few cologne options. She gave thoughtful suggestions, helped us test different scents, and made the whole process smooth and enjoyable. Her patience and friendly demeanor definitely made a difference. The store itself was clean, well-stocked, and easy to navigate, which made the quick stop even more seamless. Overall, a great experience at this Sephora location. Big thanks to Kasandra for the warm service!

Came in with my boyfriend to buy some cologne. There was no one to greet us at the door and the…read moreemployees were standing around talking to each other instead of checking in and offering help. Would love to experience better customer service as I usually experience at other locations.